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Отлично 8,3
Оценка по 4001 отзывам

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Отлично



По 4001 отзывам
  • Состояние отеля 8,5
  • Услуги 8,0
  • Расположение 8,3
  • Удобство номера 8,3
  • Обслуживание 8,4
  • Цена-качество 8,6
  • Питание 7,4
Проверенные отзывы

Claire P.
Австралия
19 марта 2012
Great hotel in a central location
Really friendly staff, great location, clean and modern rooms
Had a great stay at the Sugar Palm Grand Hillside. The room was quite big, very modern and clean. Buffet breakfast was great with many choices from regular bacon and eggs, pancakes, french toast, croissants and fresh fruit, to pad thai, fried rice and meat dishes. We had to walk up a very steep hill to get to our room at the very back of the hotel (there is a lift but it only takes you half way). The view was great as we could see the main street, and the beach and the hills. One other negative would be the slow room service and continuous calls back to say they didn't have any left of the meals that I ordered (about 5 times for the one order). Other than that we very much enjoyed our stay. We would stay here again but would request a lower level, and a pool access room.

Ulrike K.
Германия
17 марта 2012
Lovely hotel but needs renovation, 3 star hotel
large rooms, 2 minutes walk from the beach, quiet, nice pools. English of staff is poor.
1h by car from the airport away. great quiet location at the southern end of phuket. pleasant distance to girly bars of patong and karon beach, walking distance to public beach and excellent sea food restaurants. main pool ok, private pools a little dirty and chlorine isn't being stirred but sits on one place on the floor - buah. rent a scooter and go to the southern beaches. the staff is friendly but isn't experienced (check out at 4am took 30 minutes although they had my credit card details anyway and i really didn't drink the coke in the fridge and i have got much nicer towels at home...i wasn't allowed to leave before hotel staff had examined the room. that's old fashioned an isn't being done in good hotels but only in backpacker places! i was treated like a backpacker!). due to lack of english, communication becomes a real challenge. the rooms are of a nice size but the whole hotel needs renovation: jaccuzzi was dirty, bathroom amenities were loose, paint needed etc. room service replaces soap and other important bathroom articles once a week only! weird policy. i bought stuff at 7eleven to maintain basic hygiene. overall nice and convenient 3 star hotel for families with kids or couples on a tight budget. honeymooners should stay away. it's worth 80 us-$ a night, not a single dollar more. breakfast is average. all warm food contains meat and the egg cook doesn't speak english. canned juices, no fish and cheapest cheese, low quality bread. vegetarians have a hard time finding some breakfast.

Destiny A.
Австралия
15 марта 2012
pool access rooms are fabulous
pool access rooms, quite location
Stayed in a pool-access room at the very top of the hotel, i would definitely recommend paying a bit extra for this room. Not once were there other people in it so it was as if you had your own private pool! The walk up to the room was okay as there are elevators that take you some of the way. I liked having to walk though because i needed some exercise on my holiday!! The breakfast was adequate, it had all the usual buffet items. The hotel is amazing to look at with the 11 cascading pools. The location is tucked up in the corner of kata and is perfect for just relaxing. The room was massive and internet was free. It had a loft feel to the rooms and it had concrete floors. The air-con was very cold. Would stay here again, great value for money!!

Xinyu F.
Сингапур
10 марта 2012
Quiet and great environment
clean rooms and very comfortable
i really love the hotel alot as it is very clean and comfortable. plus it is quiet and the view is not bad. however the cons is that there is a need to climb up flights of stairs to reach my room.

Dawn T.
Соединенные Штаты
01 марта 2012
Great location, great rooms
Great breakfasts, spacious rooms, very close to beach, great view of ocean.
Took a few days to fix the elevator but place is great and we would definitely stay there again.

see T.
Сингапур
25 февраля 2012
Great room!
Room was comfy!
Stayed from 3 night, only thingy bothering me was the Wifi connectivity and the breakfast selection, other than that all was well

Jim N.
Австралия
25 февраля 2012
3rd time back and wont be the last time
Grand Pool Access rooms are the best!
This is my 3rd time here, a few days on the beach before I head back to reality. Great rooms, great place, great facilities. Staff are well presented and are very helpful. 2 out of 3 times I have been upgraded. Will be coming back for sure.

Jeffrey L.
Малайзия
22 февраля 2012
Lovely hotel, great service and wonderful location
Best views & great private pools for private relaxation
it was a wonderful stay where everywhere is just a stone throw away, food, beach, view, pier and the all famous patong beach is 10minutes down the road by taxi / rented scooters. the breakfast however could be improved with more varieties & choices.

Sara N.
Сингапур
15 февраля 2012
big rooms bad service
rooms are big
pool access rooms are lovely, but services are bad

zhang T.
Китай
14 февраля 2012
special hotel-i love it
your own pool,quiet,steep slope
reasonable price, the room is great with your own pool.I will choose this hotel again if i go to kata again