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Отлично 8,5
Оценка по 389 отзывам

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По 389 отзывам
  • Состояние отеля 9,0
  • Услуги 8,8
  • Расположение 8,6
  • Удобство номера 8,8
  • Обслуживание 8,6
  • Цена-качество 7,4
  • Питание 8,5

Joshua S.
Австралия
10 июня 2016
Worst Customer Service I have EVER received
The front desk staff were absolutely atrocious on our stay at Crown Metropol Perth. The night manager on the 04/06/2016 provided the worst customer service I have ever received in my life. Not only did he charge my partner an extra $576, he then lied to her that he had refunded it. It was not only until the morning that it was discovered that this had occured! As it was her birthday she wanted to open her presents in the hotel room with her friends, which they stopped her from doing. The two who we dealt with at the reception desk were both deceiving and un-empathetic. I would advise travellers to stay elsewhere, this hotel does not care one bit at all about its patrons.

craig H.
Австралия
31 мая 2016
CEO
Great Hotel great facilities

Leanne B.
Австралия
27 мая 2016
Enjoyed
Enjoyed our stay , will be back thanks

Magnus S.
Австралия
27 мая 2016
nice break
was going to the theatre so decided to stay over but thought better having 2 Nights rather then the 1 night and we enjoyed the break and the choice of eateries and cocktail places just went down a treat we shall be back again but cheaper by taxi! The let down was the unexpected cost of $50 a day to park my car so it was $100 I did not expect to pay as a guest of the hotel only in Perth have ever had to pay or do this when staying at a hotel mugged!

Wayne S.
Гонконг
26 мая 2016
Mr Wayne Simpson Review
Overall I liked the hotel, but coming from Hong Kong I expectation the value for the price to be a little better. What definitely needs to improve: 1. Room Service - The food was quite average to be honest. 4 out of 10 2. Breakfast in the Buffet - terrible and poor quality for the price of the hotel 2 out of 10 3. We ate at the Chinese Restaurant - Great service and food seeing they were competing against Hong Kong 7.5 out of 10 4. Lifts were slow and although there were 6... it appeared all were not operational and there was crowding in the lifts many times. I enjoyed the place but the above factors would cause me to not come back because I want the "food experience" to be a lot better.

Jonathan A.
Австралия
23 мая 2016
Wedding anniversary
great venue and will definitely go back. Having spent a lot of time on vacation in Vegas I wondered if The Crown would disappoint...it didn't! Great facilities and great service, terrible gambling by me couldn't even damper our spirits! Thoroughly recommend The Loft suites which were amazing. Thanks Crown, see you soon!

blair N.
Австралия
12 мая 2016
Outstanding in all areas
Merrywell for breakfast very nice

Justin N.
Малайзия
05 мая 2016
Relaxing Holiday
Chill out spots should open till late....

Kylie T.
Австралия
04 мая 2016
Facilities
Lovely room, excellent staff.

Elaine C.
Малайзия
23 апреля 2016
EXCELLENT HOTEL
NICE ENVIRONMENT