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Entrance, Alpenhotel Fleurs de Zermatt in Zermatt
Alpenhotel Fleurs de Zermatt
Fitness center, Alpenhotel Fleurs de Zermatt in Zermatt
Alpenhotel Fleurs de Zermatt
Alpenhotel Fleurs de Zermatt
Bathroom, Alpenhotel Fleurs de Zermatt in Zermatt
Bathroom, Alpenhotel Fleurs de Zermatt in Zermatt

Removed from saved list

8.7

Excellent

4,392 reviews

4,392 reviews

Housekeeping5
Breakfast4
View4
See map
See map

8.5

Excellent

Location rating score

Excellent location
Excellent for walking
Walkable places
Jack Wolfskin Store
230 m
Summit Ski & Snowboard School
290 m
Zermatt railway station
320 m
Zermatt Zbag Zsb Train Station
320 m
Popular landmarks
European Snowsport Zermatt Ski School
420 m
Stoked Zermatt
650 m
The Matterhorn
680 m
Mountaineers' Cemetery
730 m
Matterhorn Museum
740 m
Closest landmarks
European Snowsport Zermatt Ski School
420 m
Metzgerei Bayard
440 m
OLMO Zermatt
460 m
Chocolaterie Laderach
540 m
Lindt Chocolate Shop Zermatt
550 m

Alpenhotel Fleurs de Zermatt

Unterer Mattenweg 41, Zermatt, Zermatt, Switzerland, 3920 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Zermatt part of Zermatt, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gornergrat. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

320 meters to public transportation

Excellent room comfort & quality

Airport transfer

300 meters to Summit Ski & Snowboard School

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Hiking
Skiing
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Facilities

Airport transfer

Bicycle rental

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Luggage storage

Check-in/out [private]

Your dates are popular among travelersUsers are booking a place in Zermatt every 19 minutes on Agoda.com
Value for money8.5
Location rating8.5
Nearest airportAosta Valley Airport (AOT) - Italy
Distance to airport43.7 km

Rooms available at Alpenhotel Fleurs de Zermatt

Junior Suite with Matterhorn View
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 king bed and 1 sofa bed
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Deluxe Double Room with Balcony and Matterhorn View
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds or 1 queen be...
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Suite with Matterhorn View
...
  • Room size: 61 m²/657 ft²
  • Mountain view
  • 2 king beds
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Family Room
...
  • Room size: 52 m²/560 ft²
  • Mountain view
  • 2 king beds or 4 single bed...
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Double Room - Disabled Access
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 single beds or 1 queen be...
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Classic Double Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 1 king bed or 2 single beds...
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Deluxe Double Room - Ground Floor
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 single beds or 1 queen be...
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Single Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 1 single bed or 1 king bed ...
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Double Room
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 king bed or 1 sofa bed an...
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Junior Suite
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
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Frequently asked questions

Does Alpenhotel Fleurs de Zermatt offer airport transfer?

Alpenhotel Fleurs de Zermatt offers airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

Does Alpenhotel Fleurs de Zermatt have a fitness center?

Yes! Alpenhotel Fleurs de Zermatt features fitness center that is fittingly located on site, catering to your active needs to stay healthy while on holiday getaway. For more details, please contact the property for more information.

What attractions are in close proximty of Alpenhotel Fleurs de Zermatt that are in walking distance?

While residing at Alpenhotel Fleurs de Zermatt, jump start your vacation by exploring the closest destinations that are within walking distance to the property which include Jack Wolfskin Store, Summit Ski & Snowboard School, and European Snowsport Zermatt Ski School.

In which languages can Alpenhotel Fleurs de Zermatt's staff members communicate?

Alpenhotel Fleurs de Zermatt can communicate up to 7 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do past visitors like most about Alpenhotel Fleurs de Zermatt?

Past guests that stayed at Alpenhotel Fleurs de Zermatt have given this property a rating of 9.333 for its exceptional cleanliness as the major highlight for their stay.

What is the average rating that past Solo travelers' have given to Alpenhotel Fleurs de Zermatt?

Past solo travelers that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Business travelers' have given to Alpenhotel Fleurs de Zermatt?

Verified business travelers that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.0. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Alpenhotel Fleurs de Zermatt?

Past couple travelers that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.8. You can look up on more descriptive customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Alpenhotel Fleurs de Zermatt?

Verified families with young children that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.7. You can look up more descriptive customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Alpenhotel Fleurs de Zermatt?

Past group travelers that have stayed at this property have given Alpenhotel Fleurs de Zermatt an average rating of 8.8. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Alpenhotel Fleurs de Zermatt?

The nearest train, metro, or bus station is Zermatt Zbag Lz Train Station, 1338.22 m away from Alpenhotel Fleurs de Zermatt.

What is the closest airport to Alpenhotel Fleurs de Zermatt?

The nearest airport to Alpenhotel Fleurs de Zermatt is Bern Airport, 101.0 km away.

See map

Explore the neighborhood

What people love about Alpenhotel Fleurs de Zermatt

  • 7.2

    Very good
    Spaciousness

    "Clean hotel, spacious rooms."

    Olivier

    |

    January 16, 2023

  • 10

    Exceptional
    Cleanliness

    "Room is clean and good in size."

    Alice

    |

    October 10, 2022

  • 9.6

    Exceptional
    Location

    "The location is near to the train station, and the breakfast was great."

    Kevin

    |

    May 9, 2022

Property ranking|Compared to 500 Zermatt properties
See all rankings
Cleanliness score
9.3/10
Value for money score
8.6/10
Room size
34 sqm.
Location score
8.6/10
Better than
93
%
of Zermatt properties
Better than
90
%
of Zermatt properties
Bigger than
90
%
of Zermatt properties
Better than
89
%
of Zermatt properties
Overall rating:

8.7

Excellent
4,392 reviews
Cleanliness
9.3
Facilities
8.9
Location
8.5
Read all reviews >
More about Alpenhotel Fleurs de Zermatt

More about Alpenhotel Fleurs de Zermatt

Alpenhotel Fleurs de Zermatt

Get excited for all the adventures in Zermatt with a stay at Alpenhotel Fleurs de Zermatt. Alpenhotel Fleurs de Zermatt puts numerous activities at your fingertips, with its convenient location just 5.3 km from the Gornergrat.
Alpenhotel Fleurs de Zermatt offers impeccable service and all the essential amenities to travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Always get the assistance you need with front desk services including safety deposit boxes.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Alpenhotel Fleurs de Zermatt.
All rooms at Alpenhotel Fleurs de Zermatt are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service. Some rooms at Alpenhotel Fleurs de Zermatt are available with design features like a balcony or terrace. For a bit of entertainment, guests will find cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker is provided in some guestrooms. Alpenhotel Fleurs de Zermatt also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Alpenhotel Fleurs de Zermatt. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Alpenhotel Fleurs de Zermatt offers an excellent variety of recreational facilities. Have fun with your fellow guests and indulge in winter's best snow activities, knowing that ski slopes and ski lessons can easily be accessed. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails.


Around the property

Don't spend all your time inside while in Zermatt! Be sure to visit Matterhorn Glacier Paradise located 9.9 km away, an item on every checklist of those who travel to Zermatt.


Reasons to stay here

Find rooms here that are cheaper than 99% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Zermatt.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Languages spoken
  • English
  • Bulgarian
  • Croatian
  • French
  • German
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Turkish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Hammam
  • Hiking
  • Hot tub
  • Massage
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids safety features
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Airport transfer
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Extra long bed
  • Free bottled water
  • Hair dryer
  • Heating
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Wake-up service

Location

Unterer Mattenweg 41, Zermatt, Zermatt, Switzerland, 3920
Excellent
Location

8.5

Public transportation
  • Zermatt railway station
    320 m
  • Zermatt Zbag Zsb Train Station
    320 m
Airports
  • Aosta Valley Airport (AOT) - Italy
    43.7 km
Convenience store
  • Denner Satellit
    140 m
Cash withdrawal
  • ATM
    260 m

What's nearby

Popular landmarks
  • Summit Ski & Snowboard School
    290 m
  • European Snowsport Zermatt Ski School
    420 m
  • Stoked Zermatt
    650 m
  • The Matterhorn
    680 m
  • Mountaineers' Cemetery
    730 m
  • Matterhorn Museum
    740 m
  • Sunnegga
    1.8 km
  • Riffelsee Lake
    4.7 km
  • Gornergrat
    5.3 km
  • Matterhorn Glacier Paradise
    9.9 km
Nearby landmarks
  • Jack Wolfskin Store
    230 m
  • Summit Ski & Snowboard School
    290 m
  • Zermatt railway station
    320 m
  • Zermatt Zbag Zsb Train Station
    320 m
  • European Snowsport Zermatt Ski School
    420 m
  • Metzgerei Bayard
    440 m
  • OLMO Zermatt
    460 m
  • Chocolaterie Laderach
    540 m
  • Lindt Chocolate Shop Zermatt
    550 m
  • Hinterdorfstrasse
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of Alpenhotel Fleurs de Zermatt from real guests

Provided by verified guests of Agoda
8.6
Excellent
Cleanliness9.3
Facilities8.9
Location8.5
Service8.4
Value for money8.5
High score for Zermatt
Rating
9+ Exceptional (18)
8-9 Excellent (4)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (5)
Time of the year
Mar - May (17)
Jun - Aug (5)
Sep - Nov (7)
Dec - Feb (1)
Showing 30 verified guest comments
12
10.0
Exceptional
Mary from Qatar
Couple
Classic Double Room
Stayed 2 nights in May 2022

The best in Zermatt”

PROS: - the staff were the nicest. The receptionist speaks several languages and was very professional and helpful - our room was in view of the Matterhorn and has a balcony which was great for lounging - the room was very clean and spotless. It was complete with all the amenities that you would need - the breakfast was good and open for a long period every morning - the facilities including the pool and the sauna were amazing. The sauna has an aromatherapy shower, dry sauna, steam sauna, cold bath. Perfect for after hours of walking throughout the day - the location was very accessible to the train station and the grocery store. There were also a lot of restaurants nearby. CONS: - nothing. This hotel is close to perfection for the price. I highly recommend Alpenhotel Fleurs to anyone looking for an amazing stay in Zermatt

Reviewed June 17, 2022

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10.0
Exceptional
Alice from Canada
Couple
Classic Double Room
Stayed 2 nights in October 2022

Really nice hotel”

Conveniently located within 5 min walk from the train station. We have been upgraded to a balcony room with view of Mattahorn. Staff are friendly. There is afternoon refreshments free to all guests. Room is clean and good in size.

Reviewed October 10, 2022

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10.0
Exceptional
Nathalie from Singapore
Couple
Double Room - Disabled Access
Stayed 1 night in April 2022

Best place to live in Zermatt”

Really nice hotel that comes with tea break everyday! Love the wood elements, and cosy stay.

Reviewed November 17, 2022

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10.0
Exceptional
Fajilatun from Singapore
Couple
Double Room - Disabled Access
Stayed 3 nights in July 2022

loved the hotel”

we loved the hotel and the place zermatt. the staffs were very kind and helpful

Reviewed August 01, 2022

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9.6
Exceptional
Kevin from United Kingdom
Couple
Classic Double Room
Stayed 2 nights in May 2022

Great Facilities with a modern toilet.”

The location is near to the train station, and the breakfast was great. We got the room upgraded with the view facing the Matterhorn. it was a pleasant place to stay. Will definately recommend it.

Reviewed May 09, 2022

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8.8
Excellent
Ervin from Switzerland
Couple
Accessible Double Parterre Room (1 Double Bed / 2 Single Bed)
Stayed 2 nights in May 2022

warm hospitality during spring/summer”

Was offered a Zermatt view with some top-up, gladly took it. Nice facility with gym and swimming pool. Resort build for ski season but did not disappoint during our spring visit

Reviewed May 22, 2022

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8.0
Excellent
Hans from Switzerland
Couple
Classic Double Room
Stayed 1 night in August 2021

nice Hotel”

nice hotel in a good location. Best location, hotel room very nice and functional, therefore recommended

Reviewed September 01, 2021

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7.2
Very good
Olivier from Belgium
Solo traveler
Classic Double Room
Stayed 2 nights in January 2023

French name but staff does not speaks French”

Clean hotel, spacious rooms. Few minutes walk from the train station and the ski train. Nice breakfast buffet. Nice ski room with easy access.

Reviewed January 17, 2023

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4.8
Rawikan from Thailand
Couple
Classic Double Room
Stayed 1 night in October 2022

Acceptable”

Staff are not nice one of staff she was in a bad mood when we asked for water also in the morning another one use a bad eyes looking on us. WiFi could not connect in the room Location quite far from GGB Sauna open too late at 4pm Braekfast was so good anyway I dont recomment this property

Reviewed October 12, 2022

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3.2
Xin from Ireland
Couple
Deluxe Double Room (Parterre)(1 Double Bed)
Stayed 1 night in April 2022

Don’t Waste your money”

The staff not friendly. The hotel is far away from the station. And the hotel is no View… the spa is good but only open at 4:00-9:00pm and next morning the spa will be closed, only the pool open…

Reviewed April 22, 2022

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10.0
Exceptional
Naveendran from Malaysia
Couple
Classic Double Room
Stayed 2 nights in April 2023

Superb ”

The room and the view is extraordinary.

Reviewed May 12, 2023

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4.0
Cremilda from Macau SAR, China
Couple
Classic Double Room
Stayed 1 night in April 2023

Terrible Staff”

Terrible staff at the reception during my check out on 7th April 2023. Shame on him to have such attitude and disrespect to customers and himself. We requested shuttle service to the train station as we were carrying large luggage, receptionist rolled his eyes and said “didn’t you just ask me 20 seconds ago? Why are you asking me again? The shuttle is coming so can you just wait?” (Which I have not requested anything before that and he got us mixed up with another group of client. ) I claimed that this was the worst experience I had in Switzerland because of his attitude throughout my stay, and he replied “you are the worst client ever”. This gentleman was there during check in and check out, never was smiling and was rude as if we had done something wrong or owed him something. In general the hotel was clean with a decent room, nothing fancy but the TV turned on itself in the middle of the night playing porn. Apart from this and the poor quality staff, it was good. The hotel really need to review the staff performance as this one person is ruining the property reputation as well as a bad experience in Switzerland. I would not recommend anyone to this hotel if the service standard remains as is.

Reviewed April 12, 2023

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9.6
Exceptional
Ankit from India
Couple
Double Room - Disabled Access
Stayed 2 nights in March 2023

Value for money”

This is a very cute hotel in the middle of heaven, hotel has all the amenities including hot pool, sauna and free evening coffee with cake. Would stay in this hotel again if I ever visit zermatt again!

Reviewed April 04, 2023

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10.0
Exceptional
Matt from United States
Solo traveler
Classic Double Room
Stayed 2 nights in March 2023

five minute location”

Five minute walk from main train station. Five minute walk to access ski resort from two different ways. Five minute walk to take a train to Gornergrat station. Five minute walk to Sunnegga station.

Reviewed March 24, 2023

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8.8
Excellent
Savorn from Cambodia
Couple
Double Room - Disabled Access
Stayed 1 night in March 2023

best one in town”

love love the room, hope to come back next time

Reviewed March 17, 2023

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6.4
Good
Onjira from Thailand
Couple
Classic Double Room
Stayed 1 night in March 2023

Poor level of customer service at reception ”

The room is nice and clean, however, the male morning shift staff at reception is appeared to be not very attentive and disrespectful since we step in the hotel for checking in until the last minute that we checking out, the way he speaks to us and his facial expressions make we feel really disappointed.

Reviewed March 02, 2023

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8.4
Excellent
Anne-Marie from Switzerland
Couple
Deluxe Double Room - Ground Floor
Stayed 2 nights in August 2021

Excellent”

Piscine et spa merveilleux. Petit-déjeuner excellent et varié sauf le café à mon avis trop torréfié et âpre.

Reviewed August 22, 2021

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2.0
Arun from Switzerland
Business traveler
Classic Double Room
Stayed 1 night in October 2019

Acceptable”

Accueil catastrophique réceptionniste pas du tout sympathique Pas accueillante Tonalité agressive Accusateur de frauder alors que tout a été expliqué par mail et par téléphone plusieurs fois Heure check-in très tardive plus de 15 h30 Aucunes explications sur l’heure du petit déjeuner, check-out Personnel ne Parle pas du tout français alors que le 3/4 du canton est francophone et le parle Quantité produit de douche nettement insuffisante 1 mini échantillon Interdiction de monter avec du thé en chambre Alors quil ya des capsules de café déjà en chambre Personne qui nous montre la chambre nous laisse devant le palier de la porte et nous introduit pas du tout Payé 2 chambre suite au bug informatique et reçu seulement 1 clé pour une chambre La valise et sac de voyage sont laissés dehors Chaine rts et francophone non disponible Pas de possibilité de payer les taxes avec une carte de crédit ils exigent de la monnaie

Reviewed October 30, 2019

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9.2
Exceptional
Dr. from Germany
Solo traveler
Single Room
Stayed 1 night in March 2022

Exceptional”

Sehr gutes Hotel. Klasse Preisleistung. Leider keine Restauration.

Reviewed March 10, 2022

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10.0
Exceptional
Nadja from United Kingdom
Solo traveler
Single Room
Stayed 3 nights in October 2021

Best Hotel ”

Das Hotel ist in einem super Zustand und ruhig aber recht zentral gelegen. Alles sehr sauber, in super gutem Zustand, gepflegt und das Personal sehr freundlich. Frühstücksbüffet 5* plus. Gibt wirklich alles was man sich wünscht und das Personal ist sehr hilfreich und aufmerksam. Das Angebot für Kaffee und Kuchen von 17:00-18:00 Uhr ist eine super tolle Idee👍🏻. Man fühlt sich einfach wohl da. Kann das Hotel auf alle Fälle weiterempfehlen und komme bestimmt wieder vorbei😊.

Reviewed October 31, 2021

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12
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