ANA Crowne Plaza Fukuoka By IHG

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

3-3-3 Hakata Ekimae, Hakata, Fukuoka, Japan, 812-0011

Highlights

Great breakfast

- Breakfast buffet earns repeated praise for variety and taste, with a m...

Buffet breakfast is good with fukuoka signature dishes.
Great food & dining

- Club lounge receives positive notes for free-flow drinks and evening s...

The hotel restaurant, gym, room were great.
Ideal location

- Walking distance to Hakata Station and the bus terminal; close to Cana...

Excellent walking distance to anywhere esp to Hakata station
Professional guest services

- Staff are consistently polite, friendly and helpful; examples include...

Hotel staff is very friendly and helpful.
Sparkling clean

- Rooms and public areas receive praise for being immaculately clean and...

The room was clean and very comfortable.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

About us

Located by Hakata Station, ANA Crowne Plaza Fukuoka offers modern luxury and traditional Japanese design for two travelers. Spacious rooms feature tatami mats, and a breakfast buffet emphasizes local flavors. With easy access to cultural landmarks, it’s an ideal base to explore Fukuoka’s vibrant heritage. Located in the heart of Hakata, Fukuoka, the ANA Crowne Plaza is near vibrant shopping streets and renowned for its delicious ramen. Enjoy gourmet dining at the on-site restaurant or relax at the exclusive bar. Convenient amenities include a coffee shop and curated tours for adventurous travelers. Each room offers refreshing air conditioning and complimentary Wi-Fi. With Hakata Station just 301.61 meters away and Hakata Bus Terminal only 515.47 meters, it serves as an ideal base for exploring Fukuoka's rich culture. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 10 times in last 24 hr

  • Hotel staff is very friendly and helpful.
    Cecilia
    Canada
  • The staff were exceptional, providing top-notch service.
    Jean C.
    Philippines
  • ANA will be my first choice in Fukuoka next trip.
    PO K.
    中國香港
  • Located in the Great location very close to Hakata station.
    Pimluck
    Thailand
  • Beautiful hotel! Great location steps from Hakata station.
    Jessica
    Canada
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Nearest transportation options

JR Kyushu is within 0.25 km

Fukuoka City Subway is within 0.34 km

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 257 places in walking distance!

Parking
Available
Walkable places
Book Off
90 m
Yaojinoyu Onsen
150 m
Ninjin Park
170 m
Kitte Hakata
280 m
Hakata Station
300 m
Popular landmarks
Kushida Shrine
920 m
Tōchō-ji
930 m
Nakasu Yatai
950 m
Tenjin Underground Shopping Center
1.7 km
Ohori Park
3.7 km
Closest landmarks
DY
210 m
Sumiyoshi-jinja
380 m
JR HAKATA CITY
390 m
Sumiyoshi Shrine
390 m
New York Store Sumiyoshi
390 m

Good to know

Value for money8.2
Location rating8.9
Nearest airportFukuoka Airport (FUK)
Distance to airport2.7 km

Rooms available at ANA Crowne Plaza Fukuoka By IHG

Excellent
Room comfort & quality

8.4

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Based on 2051 reviews from verified travelers

2 Single Premium High Floor Lounge Access
...
  • Room size: 45 m²/484 ft²
  • 2 single beds
  • 2 single beds
2 Single Premium Lounge Access
...
  • Room size: 36 m²/388 ft²
  • 2 single beds
  • 2 single beds
2 Single Premium Lounge Access Sofa Bed
...
  • Room size: 40 m²/431 ft²
  • 2 single beds
  • 2 single beds
1 King Premium Lounge Access
...
  • Room size: 36 m²/388 ft²
  • 1 king bed
  • 1 king bed
2 Single Standard Lounge Access
...
  • Room size: 22 m²/237 ft²
  • 2 single beds
  • 2 single beds
Standard Room
...
  • Room size: 20 m²/215 ft²
  • 2 single beds or 1 double b...
  • 2 single beds or 1 double b...
Upgraded Standard
...
  • Room size: 20 m²/215 ft²
  • 2 single beds or 1 double b...
  • 2 single beds or 1 double b...
1 Queen 1 Single Premium Lounge Access
...
  • Room size: 36 m²/388 ft²
  • 1 single bed and 1 queen be...
  • 1 single bed and 1 queen be...
2 Single Junior Suite Lounge Access
...
  • Room size: 47 m²/506 ft²
  • 2 single beds
  • 2 single beds
2 Single Standard
...
  • Room size: 22 m²/237 ft²
  • 2 single beds
  • 2 single beds

Frequently asked questions

Yes! ANA Crowne Plaza Fukuoka By IHG offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Yes! ANA Crowne Plaza Fukuoka By IHG features dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

The average travel time to get from ANA Crowne Plaza Fukuoka By IHG to the airport is 10 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

ANA Crowne Plaza Fukuoka By IHG's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

ANA Crowne Plaza Fukuoka By IHG has a total of 15 floors.

ANA Crowne Plaza Fukuoka By IHG supports up to 6, with payment card options such as American Express, Visa, and MasterCard.

ANA Crowne Plaza Fukuoka By IHG’s neighborhood is Hakata which includes popular restaurants such as Hakata Hanamidori Hakata Station store, Kawataro | Hakata Station, and Hakata Motsunabe Rakutenchi Hakata Station Branch.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

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More about ANA Crowne Plaza Fukuoka By IHG

More about ANA Crowne Plaza Fukuoka By IHG

ANA Crowne Plaza Fukuoka By IHG

True travelers love good transport options, and Hakata Bus Terminal is just 510 m away from ANA Crowne Plaza Fukuoka By IHG, giving your stay the added convenience of accessing one of the city's transportation systems.
The superior services and facilities offered at ANA Crowne Plaza Fukuoka By IHG will make for a memorable stay. Stay connected throughout your stay with free internet access provided.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at ANA Crowne Plaza Fukuoka By IHG. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at ANA Crowne Plaza Fukuoka By IHG. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning.
Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at ANA Crowne Plaza Fukuoka By IHG, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Never let a day go wasted when you're at ANA Crowne Plaza Fukuoka By IHG with all the activities and facilities provided. Warm up at the end of the day with a visit to the salon.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.

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Amenities and facilities

Excellent8.2

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Full american breakfast
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • Refrigerator
  • Towels
  • Trouser press
  • TV

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Crowne Cafe
  • Menu: Buffet, A-la-carte

Location

3-3-3 Hakata Ekimae, Hakata, Fukuoka, Japan, 812-0011

Excellent8.9

Location

Airports
  • Fukuoka Airport (FUK)
    2.7 km 15 min drive
  • Saga Airport (HSG)
    49.4 km 1.4 hour drive
Public transportation
  • JR Kyushu
    250 m
  • Fukuoka City Subway
    340 m
Hospital or clinic
  • Fukuoka General Hospital
    1.4 km 10 min drive
Shopping
  • Tenjin Underground Shopping Center
    1.7 km
Convenience store
  • Family Mart
    710 m 4 min drive
Cash withdrawal
  • ATM
    220 m 3 min walk

What's nearby

Popular landmarks
  • Hakata Station
    300 m
  • JR Hakata City Amu Plaza Hakata
    330 m
  • Kushida Shrine
    920 m
  • Tōchō-ji
    930 m
  • Nakasu Yatai
    950 m
  • Tenjin Underground Shopping Center
    1.7 km
  • Ohori Park
    3.7 km
  • Fukuoka Tower
    6.2 km
  • Uminonakamichi Seaside Park
    9.5 km
Nearby landmarks
  • Book Off
    90 m
  • Yaojinoyu Onsen
    150 m
  • Ninjin Park
    170 m
  • DY
    210 m
  • JR Kyushu
    250 m
  • Kitte Hakata
    280 m
  • Hakata Station
    300 m
  • JR Hakata City Amu Plaza Hakata
    330 m
  • Statue of Kyushu Railway Place of Origin
    330 m
  • Ming
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Starting April 1, 2025 (Tuesday), all rooms will be non-smoking. There will be a designated smoking area in the facility.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)3600 JPY
The property
  • Year property opened1976
  • Number of floors15
  • Number of rooms 320
  • Most recent renovation2009
  • Non-smoking rooms/floorsyes
Parking
  • Daily parking fee1600 JPY

Property announcements

City accommodation tax will be enforced from April 1, 2020 and will be collected upon check-in. The accommodation tax rate per person per night is as follows:

In Fukuoka City, tax of JPY 200 will be charged for room rates of JPY 19,999 and under per night, and tax of JPY 500 will be charged for room rates of JPY 20,000 and over per night.

In Fukuoka Prefecture excluding Fukuoka City, tax of JPY 200 will be charged for all room rates.

[New Policy]
Starting April 1, 2025 (Tuesday), all guest rooms will be non-smoking. Consequently, rooms that were previously smoking-allowed will also be converted to non-smoking rooms. Guests must refrain from smoking inside the guest rooms and to use the designated smoking areas within the facility.

Reviews of ANA Crowne Plaza Fukuoka By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 10
  • 8.4
  • 8.0
  • 8.0
  • 6.8
  • 7.2
  • 10
  • 10

Most recent

From 2,051 reviews

  • Cleanliness score 8.5 out of 10
  • Facilities score 8.2 out of 10 and is a high score in Fukuoka
  • Location score 8.9 out of 10 and is a high score in Fukuoka
  • Room comfort and quality score 8.4 out of 10
  • Service score 9 out of 10 and is a high score in Fukuoka
  • Value for money score 8.2 out of 10 and is a high score in Fukuoka

Review summary

Powered by OpenAI

Located near Hakata station and malls, this hotel has received positive reviews for its convenient location. The hotel staff is friendly and accommodating, according to several guests. Additionally, the breakfast offers filling options for a good start to the day. The rooms come with standard amenities as well.

The hotel is said to be old and dated by several reviewers and in need of renovation to meet modern standards. A few guests suggest improvement for a better experience.

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 69 reviews
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97% Positive
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2% Unfavourable

Service

Mentioned in 66 reviews
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93% Positive
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6% Unfavourable

Cleanliness

Mentioned in 37 reviews
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70% Positive
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29% Unfavourable

Breakfast

Mentioned in 31 reviews
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87% Positive
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12% Unfavourable

Room size

Mentioned in 27 reviews
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81% Positive
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18% Unfavourable

Room comfort

Mentioned in 18 reviews
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66% Positive
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33% Unfavourable

Check in

Mentioned in 17 reviews
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64% Positive
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35% Unfavourable

Value for money

Mentioned in 12 reviews
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41% Positive
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58% Unfavourable

Air conditioning

Mentioned in 9 reviews
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22% Positive
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77% Unfavourable
Changed to review page 1
  1. 9.6Exceptional

    JUN from China
    Solo traveler
    Standard Room
    Stayed 3 nights in April 2026

    “Excellent location, outstanding service.”

    Great location, about a 5-minute walk from Hakata Station. There are many convenience stores nearby, and it's not far from Canal City, reachable by foot. The room is larger than typical business hotels, but it may feel a bit cramped if multiple suitcases are opened. As an established hotel, the service standards are still quite high. The breakfast variety is not rich, but it includes both Western and Chinese options, along with some Japanese specialties. The only issue is that, due to the hotel's age, some facilities feel a bit outdated, and some furniture has already shown signs of paint coming off, but the cleanliness is good and it doesn't affect usability.

    Reviewed April 12, 2026
    Auto-translated through generative A.I.
  2. 8.8Excellent

    JUNKO from Japan
    Family with teens
    2 Single Standard
    Stayed 1 night in July 2026

    “The station proximity is the best.”

    This was my first stay, and it was the perfect location for a summer trip. The staff was polite, the room was clean, and the amenities were adequate. I was satisfied except for the slight odor of the shower curtain! I plan to use this place again for my next trip to Fukuoka.

    Reviewed August 05, 2026
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  3. 10.0Exceptional

    Mihyun from South Korea
    Solo traveler
    1 Single Bed Standard Non-Smoking
    Stayed 2 nights in January 2026

    “The best experience!”

    Hello. I feel nostalgic visiting the ANA Crowne Plaza again after almost 10 years. I really appreciated being assigned to the last room in addition to the upgrade, as it was very quiet and comfortable for my stay. Thank you for your thoughtful consideration. The in-room amenities were very reassuring, and I was particularly impressed that bath salts and even hand towels were provided. They also mentioned that if you write the check-in date on the recipient information for the luggage sent before the stay, they will store it for you. Thanks to that, I could do some online shopping in advance, which made my stay much more convenient. Breakfast can also be added on-site, and if you let them know the day before, I don't remember the exact amount, but they did offer a discount of a few hundred yen. Furthermore, I could enjoy famous local dishes like mentaiko, tonkotsu ramen, and motsunabe nearby, which significantly reduced my travel time. If I visit Fukuoka again, I would definitely like to stay at this hotel again.

    Reviewed January 23, 2026
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  4. 10.0Exceptional

    Takashi from Japan
    Group
    1 Queen 1 Single Premium Lounge Access
    Stayed 1 night in August 2026

    “Perfect”

    The room came with club lounge access. I had a wonderful time at the lounge during the morning tea time and cocktail time. Furthermore, the room and amenities, such as the mobile charging tools, were perfect. It was a room for four with an extra bed, but there was absolutely no cramped feeling, and I could relax freely. The service from the staff I encountered on any floor was outstanding.

    Reviewed August 17, 2026
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  5. 8.8Excellent

    김성혜 from South Korea
    Solo traveler
    1 Single Bed Standard Non-Smoking
    Stayed 1 night in August 2026

    “I like the service and bedding.”

    This is a hotel I have often favored for a long time. This time, it has been almost 10 years since my last stay. I used to visit frequently right after the renovation, but as time passed, I was worried. However, it seems they are still maintaining it well. The only issue I had was that the air conditioning was not cool enough during the summer heat, so I deducted one star. Other than that, I am satisfied with the location, service, bedding, and the breakfast buffet.

    Reviewed August 21, 2026
    Auto-translated through generative A.I.
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