8.2

Excellent
/10
(2,337 reviews)See what guests said
Housekeeping29
View12
Breakfast3
See map

7.6

Very good

Location rating score

Very good location
Exceptional for walking
Walkable places
Des Voeux Road West

90 m

Shek Tong Tsui Sports Centre

100 m

Whitty Street Children's Playground

130 m

Clarence Terrace Children's Playground

170 m

The Westwood

210 m

Popular landmarks
Victoria Peak (The Peak)

2.3 km

Victoria Harbour

3.7 km

Hong Kong Skyline

3.7 km

Tsim Sha Tsui East

4.1 km

Ocean Park Thrill Mountain

6.9 km

Closest landmarks
Kwan Yick Building Phase 1 Car Park

150 m

The Belcher's

170 m

Lun Fung Court Car Park

190 m

Hong Kong Plaza Car Park

200 m

Chong Yip Centre

200 m

Jen Hong Kong by Shangri-La

"Its location makes the hotel a very demanding one in the neighbourhood."

Jnan - April 16, 2021
 Jen Hong Kong by Shangri-La
Facilities Jen Hong Kong by Shangri-La
Lobby Jen Hong Kong by Shangri-La
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Jen Hong Kong by Shangri-La

508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong, Hong Kong SAR, China, - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hong Kong Island West part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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  • 160 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money8.1
Distance to city center1 km
Location rating7.6
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport22.4 km

Rooms available at Jen Hong Kong by Shangri-La

Excellent
Room comfort & quality

8.4

Club Suite
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Deluxe Queen Room with City View
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Club Queen Room with Harbor View
...
  • Room size: 24 m²/258 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room with Harbor View
...
  • Room size: 24 m²/258 ft²
  • Sea view
  • 2 single beds
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Deluxe Queen Room with Harbor View
...
  • Room size: 24 m²/258 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Superior Queen Room with City View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Twin Room with Harbor View
...
  • Room size: 24 m²/258 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Superior Twin Room with City View
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Queen Room with Mountain View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Superior City View Queen Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Jen Hong Kong by Shangri-La?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 840 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Jen Hong Kong by Shangri-La has a car park that's close to the hotel. Parking is available for a fee of 350 HKD per day.

Is breakfast offered at Jen Hong Kong by Shangri-La?

Wake up to a great à la carte breakfast at Jen Hong Kong by Shangri-La. There's an additional charge of 196 HKD for adults and 108 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La features an on-site restaurant for your dining convenience. Light meal like coffee or tea is served using only quality ingredients.

What is the smoking policy at Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Jen Hong Kong by Shangri-La?

石塘咀總站‎ Shek Tong Tsui Terminus is the closest train, metro, or bus station, about 150 m away from Jen Hong Kong by Shangri-La.

What restaurants are nearby Jen Hong Kong by Shangri-La?

Restaurants including No Milkshake No Life, Hong Kong, Treasure Lake Seafood Restaurant (Yip Cheong Building) and Treasure Lake Seafood Restaurant, Hong Kong are popular in Jen Hong Kong by Shangri-La’s neighborhood which is known as Hong Kong Island West.

What popular shopping places are close to Jen Hong Kong by Shangri-La?

Shopping options in Jen Hong Kong by Shangri-La’s Hong Kong Island West neighborhood include The Westwood, Charmview Shopping Arcade and Man Yee Mall.

What are popular attractions near Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La’s location in the Hong Kong Island West neighborhood makes it close to famous attractions including Des Voeux Road West, Whitty Street Children's Playground and Clarence Terrace Children's Playground.

What popular natural sightseeing spots are close to Jen Hong Kong by Shangri-La?

Jen Hong Kong by Shangri-La’s nearby natural sights include Pok Fu Lam, Lung Fu Shan and Belcher Bay located in the same Hong Kong Island West area.

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Explore the neighborhood

What people love about Jen Hong Kong by Shangri-La

  • 7.2

    Very good
    Location

    "Its location makes the hotel a very demanding one in the neighbourhood."

    Jnan

    |

    April 16, 2021

  • 7.2

    Very good
    Spaciousness

    "Rooms are large and clean."

    Jnan

    |

    April 16, 2021

  • 9.6

    Exceptional
    Cleanliness

    "Very clean."

    Andy

    |

    November 6, 2020

Overall rating:

8.2

Excellent
2,337 reviews
Cleanliness
8.7
Facilities
7.8
Location
7.6
Read all reviews >
What travelers say they love:
Talking about Hong Kong, the rooms are spacious.
Andy from Hong Kong SAR, China
Family with young children
More about Jen Hong Kong by Shangri-La

More about Jen Hong Kong by Shangri-La

Jen Hong Kong by Shangri-La

There is never a shortage of things to do in Hong Kong. Staying at Jen Hong Kong by Shangri-La, located just minutes away from the city center, means you will not miss any of Hong Kong amazing sights.
The range of services provided by Jen Hong Kong by Shangri-La ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Jen Hong Kong by Shangri-La are fitted with all the amenities travelers need. The hotel also provides guests with mini bar in some rooms.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Jen Hong Kong by Shangri-La promises you a fun-packed holiday with a variety of activities and facilities. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

112 mentions

Breakfast

49 mentions

Swimming Pool

39 mentions

Food & Dining

27 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
Food and dining
Restaurants on site

Cafe Malacca

  • Cuisine: Singaporean, Malaysian
  • Menu: Buffet
Location
508 Queen's Road West, Western District, Hong Kong Island West, Hong Kong, Hong Kong SAR, China,
Very good
Location

7.6

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    22.4 km 29 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    51.1 km

Public transportation

  • 石塘咀總站‎ Shek Tong Tsui Terminus
    150 m
  • 山道 Hill Road
    160 m

Hospital or clinic

  • Abundant Life
    350 m

Shopping

  • Ladies Market
    5.1 km

Convenience store

  • 7 Eleven
    10 m 1 min drive

Cash withdrawal

  • ATM
    40 m 11 min walk
What's nearby

Popular landmarks

  • Victoria Peak (The Peak)
    2.3 km
  • Victoria Harbour
    3.7 km
  • Hong Kong Skyline
    3.7 km
  • Tsim Sha Tsui East
    4.1 km
  • Ocean Park Thrill Mountain
    6.9 km
  • Nan Lian Garden
    9.3 km
  • Hong Kong Disneyland
    10.1 km
  • Lantau Island
    20.0 km
  • Ngong Ping 360
    20.2 km
  • Tian Tan Buddha (Big Buddha)
    23.9 km

Nearby landmarks

  • Des Voeux Road West
    90 m
  • Shek Tong Tsui Sports Centre
    100 m
  • Whitty Street Children's Playground
    130 m
  • 石塘咀總站‎ Shek Tong Tsui Terminus
    150 m
  • Kwan Yick Building Phase 1 Car Park
    150 m
  • 山道 Hill Road
    160 m
  • The Belcher's
    170 m
  • Hong Kong Tramways (Ding Ding)
    170 m
  • Clarence Terrace Children's Playground
    170 m
  • Lun Fung Court Car Park
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The hotel offers shuttle service during the day to the Hong Kong Station (International Finance Centre and Central MTR) only. Kindly contact the hotel for more information.
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee840 HKD
  • Distance from city center1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)196 HKD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants1
  • Number of rooms 283
  • Room voltage220
  • Year property opened1999
  • Most recent renovation2008

Parking

  • Daily parking fee350 HKD
Property announcements

The swimming pool will be undergoing annual maintenance, followed by the winter season months, and therefore be temporary closed from December 10, 2020 onwards. It is expected to resume normal operation by early March 2021, pending weather conditions.

Reviews of Jen Hong Kong by Shangri-La from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.7
Facilities7.8
Location7.6
Room comfort and quality8.4
Service8.3
Value for money8.1
High score for Hong Kong
Rating
9+ Exceptional (278)
8-9 Excellent (369)
7-8 Very Good (493)
6-7 Good (190)
<6 Below Expectation (113)
Time of the year
Mar - May (368)
Jun - Aug (300)
Sep - Nov (396)
Dec - Feb (379)
All guests (1,834)
All languages

Show reviews that mention 

Showing 1,443 verified guest comments
12345
9.0
Exceptional
Keith from Australia
Couple
Stayed 5 nights in December 2009

Great value, views, friendly staff”

Spotless, Great view, convenient, very friendly and helpful staff, good breakfast.
Not on the MTR line but is close to buses and trams, small rooms

Hotel Jen is located just a few kms from Central. It is not on the MTR line but we found there were trams and buses arriving every few minutes within a block of the hotel. I love the trams because you can watch Hong Kong cruise by from up top while you rattle slowly along. The hotel has a shuttle bus that loops around the main Island destinations every hour and the drivers are helpful advising where to alight and which way to go to for ferries, buses or shopping. Best of all, the A10 City Flyer express bus from the airport stops across the street from the hotel (stop 6) and takes just 30 minutes for less than $US7. Buses leave every 30 minutes. The rooms are small but then this is Hong Kong where that seems to be the norm. But they are modern and spotlessly clean. The hotel is a little quirky but everything is well thought out and it all just works perfectly. We got a Jen harbourview room which costs more but is in the upper floors with a fantastic view over the harbour, and comes with a full breakfast and you also get a minibar allowance of $HK100 a day - enough for a couple of beers - well worth the upgrade. Agoda always seems to have special offers for this hotel making it affordable. The breakfast is excellent if you go to the second floor for the full breakfast. There is also continental breakfast on the 28th floor with a great view. But if you have a Jen Harbourview Room, you already have that view from your room so we went for the full breakfast. The staff were very friendly and helpful without exception, like they loved working there. We were rapt with the place; so much nicer than others I have stayed in in Hong Kong and I will always stay here in the future.

Reviewed December 18, 2009

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10.0
Exceptional
HUI from Singapore
Family with young children
Stayed 2 nights in December 2012

Hotel has amenities nearby ”

Food, clinic, supermarket, Chinese medicine hall all within 1-2 mins walk from hotel

the traders lounge on 28/f has a good harbour view of the victoria harbour. we enjoyed the afternoon tea served during 5:30-7:30pm and complimentary beverages till 11pm. it is worth paying for the upgrade which also includes free breakfast for 2 adults. hotel is located at sai wan along queens road west. there is a tram nearby hotel which brings you on a scenic tour of the hong kong island and also to the nearest mtr sheung wan station, a few tram stations away from the hotel. recommended to go on a hong kong tram ride if you haven't. day and night views aboard the hong kong tram give you different insights of the busy, face paced life in hong kong. there is a pacific mall, clinic, "one congee" restaurant which serves good congee and noodles, 2 supermarkets within 1-2 mins walk from the hotel. ask the concierge for directions to the tram station and nearby amenities mentioned. room is a good size by hong kong's standard. it could accommodate a queen bed and an additional rollaway bed. overall, we enjoyed our 2 nights' stay at the traders club harbour view room, especially the club lounge benefits.

Reviewed January 01, 2013

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9.7
Exceptional
Bik from United States
Family with teens
Stayed 3 nights in December 2009

An unbeatable bargain”

Superb staff, hotel decor, international clientele, quaint location, free internet, harbor view, Happy Hour, newspaper every morning.
None really especially given the exceptionally good rate. One would not find a better deal in Hong Kong.

Superb staff from housekeeping to restaurant to reception. The professionalism and congeniality of the staff is what one would expect of a 5-star hotel. Hotel decor from room to public area is chic and pleasant. Location is ideal because it is on Hong Kong island yet away from the crowd that can be inhibiting during X'mas/New Year holiday season. Transportation is quite convenient. The tram just a block a way takes one to all connecting points: MTR stations, central and ferry etc. The Happy Hour at the Sky Lounge is a great idea to relax before dinner. Free wireless included in some of the packages is well worth the extra. Breakfast at the Sky Lounge is relaxing though the selection at Cafe Jen is much better. Great view from the harbor room is an added bonus. The gym is small but adequate. It is well used by the hotel guests. I would say that Hotel Jen exceeded my expectation in every aspect of my stay. The only reason that Hotel Jen charges such a reasonable rate is because of its location away from the tourist traps.

Reviewed December 31, 2009

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9.7
Exceptional
Dennis from United Kingdom
Group
Stayed 3 nights in March 2010

Hotel Jen Hong Kong”

Rooms, Service
None

We stayed at the Hotel Jen for 3 nights in March 2010 after booking a standard room. Requested an upgrade to a Jen room, which was provided when we checked in. Had a fantastic view of the harbour and Stonecutters Island. Breakfast and evening cocktails which were included in the upgrade were taken in the Jen Lounge on the 28th floor this gave magnificent views of the harbour in a pleasant relaxing atmosphere. Although the hotel is located in the Western area transport links to Central etc were easy to access and readily available, we waited no more than 5 minutes for a taxi and if you want to experience more of Hong Kong culture Whitty Street tram stop is a few minutes walk away. There are several local restaraunts nearby who all seem to have menus in English if you ask. Overall the hotel Jen was excellent value for money and will be our first choice when we return for the rugby next year

Reviewed April 02, 2010

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9.3
Exceptional
Jesus from Spain
Solo traveler
Stayed 5 nights in August 2009

A great place to stay in Hong Kong”

Attentive staff Comfortable rooms Good facilities with a great rooftop pool and gym
None really

I stayed at Jen Hotel for five nights at the beginning of September and can only recommend this place to anyone planning a trip to Hong Kong for either business or leisure. This is a great place indeed. I arrived slightly early and whilst i waited for my room i was offered a coffee by a very attentive member of staff. This really set the tone for the remainder of my stay. The staff - without exception - are friendly and very attentive without being intrusive. The overall feel of the place is modern and welcoming. The rooms are exactly to my taste with clean modern lines and a minimalist feel but also very comfortable and fantastic views over Victoria Harbor (at least some of them). The rooftop pool and gym (a bit small) are just the icing on the cake. A free shuttle bus service will take you the the key transport links in the city centre or you can take the frequent and enjoyable tram service for just 2HGK a ride. The area around the hotel is lively with a very Chinese and good neighborhood feel to it. This is very good value for money and a great place to stay in Hong Kong.

Reviewed September 12, 2009

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9.3
Exceptional
Michael from Australia
Couple
Stayed 7 nights in March 2012

Wat a delightful hotel”

The Staff - absolutely brilliant!!!

because of the hong kong 7s rugby and a big medical conference being held in hk at the same time, our first three choices for hotel accommodation were booked out. so it was that we ended up at traders hotel, located somewhat in the boon docks in kennedy town. i'm now so happy that the other three hotels that were our original preferences were booked out. our week at the traders hotel could not have been more delightful. the young staff are brilliant, willing to do anything helpful at any time of the day or night and always spot on with their recommendations. everyone from the bell hop, to our room maid, to the restaurant staff, the reception team and most of all, the lovely staff in executive lounge made our 7 night stay one to remember. ivy, in particular in the executive lounge went out of her way to make us feel at home and no request was too much for her. on that matter, we strongly recommend the executive room package, which comes with breakfasts, generous drinks in the evenings for a couple of hours, along with a choice of hor d'ouvres. kennedy town itself is where the working class people of hong kong live, work, play and dine. it is not ritzy or glitzy, but it is cheap, cheerful, interesting and far from the madding crowds of tourists that haunt central, wan chai and tst. traders hotel is now our hotel of choice for our future visitations to hong kong. we give this hotel our strongest recommendation to other travellers looking for value for money, a first class staff and an interesting location.

Reviewed April 09, 2012

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8.7
Excellent
joanne from United Kingdom
Solo traveler
Stayed 5 nights in July 2009

Jen Hotel, Hong Kong July 2009”

Stylish, clean and comfortable room. Great location, Excellent service. Roof top pool. Complementary drinks during happy hour. Free internet.
Breakfast selection could have been better. While breakfast on 28th floor great for view, selection on 2nd floor much better. Only had buffet lunch once and would not repeat. Bit disorganised, and appeared short staffed resulting in limited choices.

I thoroughly enjoyed my stay in the Jen Hotel, Hong Kong. I paid a small additional charge for a harbour view and being 26 floors up had a great view over Hong Kong. Being so high up also meant the room was very quiet and I would recommend asking for a higher floor as Jen Hotel is on an extremely busy road in Hong Kong. The hotel has a good sized rooftop pool which was relatively quiet all the time. My only criticism would be that while the rest of the hotel was renovated a year ago the pool area seems to have been excluded from this and could do with a little restyling. Overall this is an excellent hotel with a good level of service, wonderful rooms and good facilities. Just not sure about the buffet lunch and breakfast choices. I will definitely recommend Jen Hotel to friends and will stay again on a return to Hong Kong.

Reviewed July 20, 2009

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9.7
Exceptional
Fabian from Argentina
Couple
Stayed 7 nights in October 2009

Great hotel in Hong Kong”

Spacious room! Great views (harbour view), internet included, breakfast included. Nice area. Cheap cab rides to metro station
No close metro station, altough a cab ride cost about € 2.50 to Sheung Wan, the closest MTR station. You can also walk 2 blocks to the tram that would take you to the MTR station.

This hotel exceeded my expectations in every level. The staff was attentive and willing to help us with our every needs, from writing in little directions cards instructions in chinese for the cab drivers to provide you with maps and advice. The personnel at the bar in the 28th floor was incredibly cordial and the service was fantastic. The buffet there was very good with fruits, toast, cheeses, eggs, bacon, sausages, hash browns, great teas, coffee and natural juices. Happy Hour from 6 to 8PM was amazing. If you would have our kind of room, you also have access to this "event" for free every day. Drinks and great finger food for free. The hotel is very nice, nicely decorated and furnished, impressive marble floors and very clean public restrooms. If you don't want to eat at the hotel buffet (which by the way is great!!) you have McDonalds just in the corner, KFC just less than 100 mts away, Pizza Hut 3 blocks away (by the way this Pizza Hut is a full restaurant with full menu, not just a take out pizza place. Very nice and reasonably priced) and of course the local restaurants. In the same block you have at least 3 restaurants in which you can eat duck, noodles, vegetables and soup for less than € 2. I have to say that having to take 1 train and a taxi to get to the hotel seems to much but in reality is nothing. The taxis are in the very exit of the MTR and the cost is close to nothing, plus has the added convenience you don't have to walk from the MTR to the hotel since the cab would take you to its doorsteps. In all my stays in Hong Kong I never stayed in a hotel with so many features for so little money. Hats off to Jen Hotel !

Reviewed October 20, 2009

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8.7
Excellent
KEITH from United Kingdom
Couple
Stayed 5 nights in October 2014

A Reasonably Priced Hotel in the Western District”

Friendly, helpful staff. Convenient for public transport. Clean and contemporary.

We needed a hotel close to Kennedy Town, and the Hotel Jen fitted the bill perfectly. We booked a Club Room on the 22nd floor with harbour view. The room was of average size, but contained all the necessary conveniences, with a comfortable bed. We enjoyed the great views of activity in the harbour. I would have preferred a separate bathroom, rather than the bathroom being integral to the room, with the wash basin being immediately on the left as you entered. It seemed an unusual arrangement. Access to the top floor Clubroom, with breakfast and complimentary evening cocktails was included. There was a fair choice of reasonably tasty options for breakfast. For other breakfast options, 7-11 and McDonalds are a few steps away. Trams and buses are close by, as are a couple of shopping centres. Housekeeping is of a particularly high standard. There is a free hotel courtesy bus to Central, which we did not use, but which is extremely convenient nonetheless. I would definitely book this hotel on future visits to Hong Kong Island.

Reviewed October 13, 2014

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9.7
Exceptional
Roland from Sweden
Solo traveler
Stayed 4 nights in July 2009

4 nights in Hong Kong”

With a stay in "Jen" room you have access to free lounge on the 28th floor with some free treats. Free shuttle bus to several locations, pool, fitness room, excellent breakfast.
The hotel is a little off from the "main" center but is almost not a con.

Stayed at Hotel Jen for 4 nights. The staff was very help full and forthcoming. They have a free transfer bus going from several places, check the schedule to be sure. The bus also goes by the common arrival locations like Airport Express etc The tram is only 75m walk from the hotel. Taxi from Airport Express is about 45HKD. I suggest to get a Octopus card when traveling around, just load it with some money and its easy used for MTR, Tram or even KFC if you need to something to eat. If you stay in a "Jen" room you have access to free lounge on the 28th floor with some good free treats. Good hotel pool and fitness room on the roof is a really good relaxing choose if you want to forget the city buzz for a while. If I go to Hong Kong again I will stay at Hotel Jen.

Reviewed August 17, 2009

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9.7
Exceptional
john from United Kingdom
Couple
Stayed 2 nights in September 2009

My stay at Hotel Jen”

Good value for money, fresh clean room and friendly staff
I encountered no problems, location was okay and transport close by.

I know Hong Kong well but never stayed at this end of the island. I read the previous write ups and felt good about booking into Hotel Jen. It was with great satisfaction that I was pleased with my new choice of hotel accommodation. The location was no problem, the $2 tram ride to Central and Wanchai only 1 minute walk from Hotel. Nice room and added extras like $100 HKD minibar allowance per day, free happy hour drinks and snacks, free internet...this all unexpected with the superior room I had booked. Nice friendly staff. I will definitely use Hotel Jen again.

Reviewed September 30, 2009

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10.0
Exceptional
Joel from United States
Group
Stayed 5 nights in October 2009

good value”

Good service at a great price. Breakfast, cocktail hour and 100 HKG$ mini bar credit daily included in our room rate(mid-price). Fitness area: rooftop pool and well-equipped gym. Free Wi-Fi. Outlets adaptable in room no converter necessary. Secure environment, 24 hour staff. Shuttle for local areas. Restaurant on site, convenient, good food. Great view of harbor
Upgrade to get the extras and stay away from the 'smoking floor' Rooms may seem small by US standard but the beds are comfortable rooms equipped with amenities like coffee/tea, mini-bar, robes and slippers.

The Hotel JEN was a great place for a first time visitor to Hong Kong. The area is mixed residential and small shops away from the busy Central area. The area was safe for walking, we used cabs, buses, hotel shuttle and trains to get around the islands, very easy. Relaxing in the comfortable 28th floor 'view' lounge every evening with cocktails and starting the day with good coffee was a hit with me; breakfast available in lounge or in the restaurant which is open for B/L/D, room service overnight menu available. The staff is friendly and helpful, they provided us with transportation and sightseeing info. and exchanged our US$ for HKG$ at the front desk. Maintenance issue (slow shower drain) was addressed immediately. We also used the laundry service, prompt return and even the curry stains were gone from a white blouse. The purpose of our trip was to attend a family wedding, everyone in our group (17 people ages 24 to 93) enjoyed this hotel.

Reviewed October 31, 2009

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9.3
Exceptional
Syanni from Indonesia
Family with teens
Stayed 1 night in January 2012

Fitting of Shangri-la's Five Star reputation”

Best Service Staff Ever!

Though quaint, the modern-styled guest rooms are very clean and comfortable. The amenities in the room are complete, while the hotel staff are by far one of the most courteous and initiative team I've ever encountered! The location is rather far out in Western Hong Kong, but nevertheless, the transportation system in Hong Kong is undoubtedly convenient. There is no train station (MTR) nearby but tram stops are right by the street corner. Taxis are also fast and relatively cheaper than most countries. The famous pubs in Lan Kwai Fong is only a few minutes away as well! By taxi: To Kowloon (15mins) -- ~HKD80 (Inclusive of over-the-ocean toll fare of ~HKD45) To Central (CBD) (10 mins) -- ~HKD60 To Airport (30 mins) -- ~HKD350 In addition, there are also free hourly shuttles to Sheung Huan (CBD) and shuttle to the airport (HKD150/ person).

Reviewed January 28, 2012

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8.7
Excellent
Erik from Australia
Solo traveler
Stayed 4 nights in April 2010

Great Value”

Excellent value for money, easily comparable with the 5-star hotels Rooms very modern and comfortable
Location is a bit inconvenient

Stayed in a "Harbourview Jen" room. Very modern room with a good view of the harbour. The staff are friendly and speak good english. The hotel is located on the west of Hong Kong Island, past the end of MTR. There is a free shuttle bus to major locations, but it doesn't run very often. The MTR is currently being extended, there is a station under construction just behind the hotel. When this is finished (sometime before 2014), the location will be GREAT! The hotel is in a nice area with plenty of small shops and restaurants. Overall highly recommended.

Reviewed May 09, 2010

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9.7
Exceptional
Peter from United Kingdom
Couple
Stayed 5 nights in June 2011

Very nice hotel in a relatively quiet position”

Well-designed, comfortable room. Very helpful staff.

Traders Hotel is West of Central but only 100 metres from a tram stop. There is also an hourly hotel shuttle bus to the MTR, Macau ferry etc. which we made full use of. The hotel is excellent value for money. We were surprised but delighted to find that 'senior citizens' got half-price deals in the very good restaurant and there were complementary glasses of wine with meals and 'buy one drink get one free' deals in the bars. There was also free internet access in the hotel lobby. Our room was compact but well-designed and comfortable. The staff were all very helpful. We would certainly recommend this hotel and would definitely stay there again. The swimming pool was a pleasant relief from the hot Hong Kong temperatures.

Reviewed July 22, 2011

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9.0
Exceptional
Emilio from Netherlands
Couple
Stayed 7 nights in June 2010

Hotel Jen is well worth it”

Clean and great staff/service
Bars not the best

We had a great stay at Hotel Jen. The rooms are very comfortable and very clean. Staff was friendly and highly efficient. The hotel is located on the west side of Hong Kong island and as long as you do not object to not being right in the middle of the action, the location itself also comes highly recommended as it's a fun area with lots of shops and little eateries.

Reviewed July 27, 2010

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9.0
Exceptional
Melissa from United States
Business traveler
Stayed 4 nights in March 2012

Excellent Value for Money”

All-around excellent hotel - clean and new. Good for business or pleasure.

for hong kong, land of exorbitantly-priced hotels of varying quality, the traders hotel was excellent for the price, the cleanliness, and the professionalism of the staff. this can be both a good business and tourist hotel. the one catch is the location, which is very central in my opinion and very convenient. but for those unfamiliar with hong kong, the traders it not near a subway station and will require a bus trip or a taxi to get to/from. if you are a frequent visitor to hong kong, however, i'd highly recommend the traders. the area is full of food, shops, and easy access to amenities.

Reviewed June 17, 2012

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9.3
Exceptional
MARC from France
Business traveler
Stayed 1 night in August 2010

One day in Hong Kong”

Diner at top floor with a very nice view
Need to take a cab (early flight) to go to Central

The location of the hotel is very good , being on Hong-Kong island , not too far from Central station. You can therefore benefit from the night life of Hong-Kong and at the same time be quite close to Central station from where you can easily catch the express train to go to the airport in less than 45 minutes !! Diner was for me a good experience, with a fantastic view from the top floor, where I did also my check-in. It was quiet with only a few guests, food and wine were good as well. Overall a nice experience. Looking forward to my next stay in Hong-Kong.

Reviewed August 23, 2010

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8.7
Excellent
michelle from United Kingdom
Couple
Stayed 7 nights in September 2009

enjoy hongkong”

very clean with very friendly and helpful staff with very good buffet breakfast
we couldnt find any

we were a little anxious before we arrived at the hotel given that we unable to view the exterior in the details or have exact details of the room we booked.Both of these worries proved to be completely unfounded.we found the hotel to be in a very intresting part of hong kong with very easy access to trams and buses the hotel also offers a very reliable courtesy bus every day. the hotel staff were friendly and helpful the room very clean and ours had a good view all in all it helped to turn our trip to hong kong into a happy memorable one we shall certainly use the hotel Jen again and if thats the standard we can look forward too we look forward to booking through agoda again in the future.

Reviewed September 25, 2009

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9.7
Exceptional
Michael from Canada
Couple
Stayed 4 nights in March 2010

Excellent all round”

This facility is very well located in a fascinating neighborhood in Hong Kong West, but easily accessible to all parts of Hong Kong. The rooms are excellent--comfortable, with good (free) WiFi, user friendly design, very clean, good and friendly staff etc.etc. The outdoor pool is functional but a bit cool for comfortable use in the early spring. The shuttle service took one to Central and other drop off points in Hong Kong which is good since figuring out the bus system in a bother.
Nothing really. The top floor lounge was off-limits to non-Executive class rooms (until 19.30 but the bar on the first floor looked quite comfortable with several PC's with Internet access.

This facility is very well located in a fascinating neighborhood in Hong Kong West, but easily accessible to all parts of Hong Kong. The rooms are excellent--comfortable, with good (free) WiFi, user friendly design, very clean, good and friendly staff etc.etc. The outdoor pool is functional but a bit cool for comfortable use in the early spring. The shuttle service took one to Central and other drop off points in Hong Kong which is good since figuring out the bus system in a bother.

Reviewed March 25, 2010

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