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Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali
Hard Rock Hotel Bali

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8.4

Excellent

4,140 reviews

4,140 reviews

Swimming Pool70
Breakfast59
Housekeeping55
See map

9.1

Exceptional

Location rating score

Exceptional location - 30 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kuta Beach

30 m

Kuta Shopping Street

160 m

Kuta Square

190 m

Kapal Laut

230 m

KutaBEX

240 m

Popular landmarks
Waterbom Bali

650 m

Seminyak Beach

4.1 km

Sanur Beach

9.1 km

Nusa Dua Beach

9.8 km

Tanah Lot Temple

14.5 km

Closest landmarks
Bali Sea Turtle Society (BSTS)

110 m

Centerstage Lobby Bar

140 m

Chemist

280 m

Kingdom Leather and Tailor

310 m

GP Bali Tour - Day Tours & Activities

310 m

Newly renovated

Hard Rock Hotel Bali

Jalan Pantai, Banjar Pande Mas, Kuta, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Bali

Check-in [24-hour]

Airport transfer

Excellent breakfast

470 meters to Kuta Beach

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
97% of staff fully vaccinated

97% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Kids club

Spa

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Bali are being booked every minute!
Value for money7.7
Distance to city center9.8 km
Location rating9.1
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport2.7 km

Rooms available at Hard Rock Hotel Bali

Excellent
Room comfort & quality

8.2

Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds or 1 king bed
Enter dates to see prices
Deluxe Suite Room
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Loft Room
...
  • Room size: 43 m²/463 ft²
  • Balcony/terrace
  • 3 queen beds
Enter dates to see prices
Family Kids Suite
...
  • Room size: 64 m²/689 ft²
  • Balcony/terrace
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Rockstar Suite
...
  • Room size: 128 m²/1378 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Premium Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Deluxe Premium Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds or 1 king bed
Enter dates to see prices
luxury kid suite
...
  • Room size: 128 m²/1378 ft²
  • Shower
  • 1 bunk bed and 1 king bed
Enter dates to see prices
Deluxe Courtyard Room
...
  • Room size: 32 m²/344 ft²
  • Courtyard view
  • 2 queen beds or 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Balcony/terrace
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hard Rock Hotel Bali?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hard Rock Hotel Bali?

Hard Rock Hotel Bali is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 260000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hard Rock Hotel Bali has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hard Rock Hotel Bali?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hard Rock Hotel Bali. A selection of food types including western, full american and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 225000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hard Rock Hotel Bali?

Hard Rock Hotel Bali features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hard Rock Hotel Bali?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hard Rock Hotel Bali. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Hard Rock Hotel Bali?

On-site venues and convenient event services make Hard Rock Hotel Bali an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hard Rock Hotel Bali?

Hard Rock Hotel Bali does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Hard Rock Hotel Bali?

Hard Rock Hotel Bali’s neighborhood is Kuta which includes popular restaurants such as The Naughty Duck, Cupbop and Warung Totemo.

What popular shopping places are close to Hard Rock Hotel Bali?

Located in the Kuta area, Hard Rock Hotel Bali is close to great shopping choices like Jalan Legian, Alta Moda Fabric Store and Tailor and Ketut Art Shop 14.

What are popular attractions near Hard Rock Hotel Bali?

Hard Rock Hotel Bali is located in Kuta area, which is famous for attractions such as DMZ Bali 3D Art Museum and Delta Spa.

What popular beaches are close to Hard Rock Hotel Bali?

Hard Rock Hotel Bali is located in the Kuta area, which includes Legian Beach.

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See map

Explore the neighborhood

What people love about Hard Rock Hotel Bali

  • 10

    Exceptional

    "Highly recommended, thank you Hardrock hotel kuta Bali!"

    leanita

    |

    August 11, 2022

  • 10

    Exceptional

    "Pleasant stay, nice environment and hospitality, the room for 2 queen bed was enuf for 1 kids n 2 adult."

    liyana

    |

    August 11, 2022

  • 9.6

    Exceptional
    Location

    "Great location and especially good for kids"

    john

    |

    August 8, 2022

Property ranking|Compared to 9,688 Bali properties
See all rankings
Location score
9.1/10
Room comfort score
8.2/10
Room size
61 sqm.
Service score
8.6/10
Better than
98
%
of Bali properties
Better than
95
%
of Bali properties
Bigger than
93
%
of Bali properties
Better than
92
%
of Bali properties
Overall rating:

8.4

Excellent
4,140 reviews
Cleanliness
8.3
Facilities
8.8
Location
9.1
Read all reviews >
What travelers say they love:
My family and i really enjoyed staying in Hard Rock hotel.
Sisilia from Indonesia
Family with young children
More about Hard Rock Hotel Bali

More about Hard Rock Hotel Bali

Hard Rock Hotel Bali

Make everyday special with all that Bali has to offer with a stay at Hard Rock Hotel Bali.
Enjoy all that Hard Rock Hotel Bali has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Bali is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Hard Rock Hotel Bali. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Hard Rock Hotel Bali provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Hard Rock Hotel Bali, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Every day at Hard Rock Hotel Bali begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar.
At Hard Rock Hotel Bali you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at Hard Rock Hotel Bali. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Hard Rock Hotel Bali, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Bali! Chill out in the beach or just watch the waves on warm days at Kuta Beach located 470 m away.


Reasons to stay here

Compared to other accommodations in Bali, facilities here are rated higher than 97% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

385 mentions

Breakfast

187 mentions

Beach

116 mentions

Food & Dining

65 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool facilities
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Water park

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Reading light
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Hard Rock Cafe Bali

  • Cuisine: American, Asian, Indonesian

Starz Diner

  • Cuisine: Asian, Indian, Indonesian
  • Menu: Buffet

Splash Bistro

  • Cuisine: Mediterranean, Pizza

Jamie Oliver Kitchen

  • Cuisine: Italian, Pizza
Location
Jalan Pantai, Banjar Pande Mas, Kuta, Bali, Indonesia, 80361
Exceptional
Location

9.1

Airports

  • Ngurah Rai International Airport (DPS)
    2.7 km 29 min drive
  • Banyuwangi Airport (BWX)
    102.1 km

Public transportation

  • Tegal Sari Bus Terminal
    7.9 km 29 min drive
  • Bemo Gunung Agung Bus Terminal
    8.6 km 32 min drive

Hospital or clinic

  • Chemist
    280 m

Shopping

  • Beachwalk Shopping Center Kuta
    640 m

Convenience store

  • Alfamart
    520 m 18 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kuta Beach
    30 m
  • Waterbom Bali
    650 m
  • Seminyak Beach
    4.1 km
  • Sanur Beach
    9.1 km
  • Nusa Dua Beach
    9.8 km
  • Tanah Lot Temple
    14.5 km
  • Uluwatu Temple
    15.1 km
  • Sacred Monkey Forest Sanctuary
    24.7 km
  • Campuhan Ridge Walk
    26.1 km
  • Tegallalang Rice Terrace
    34.3 km

Nearby landmarks

  • Kuta Beach
    30 m
  • Bali Sea Turtle Society (BSTS)
    110 m
  • Centerstage Lobby Bar
    140 m
  • Kuta Shopping Street
    160 m
  • Kuta Square
    190 m
  • Kapal Laut
    230 m
  • KutaBEX
    240 m
  • Foodmart Gourmet
    250 m
  • Kuta Art Market
    250 m
  • Kuta Leather and Tailor
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee260000 IDR
  • Distance from city center9.8 km
  • Travel time to airport (minutes)18

Extras

  • Breakfast charge (unless included in room price)225000 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants4
  • Number of rooms 418
  • Room voltage220
  • Year property opened1998
  • Most recent renovation2020

Parking

  • Daily parking fee0 IDR
Property announcements

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Reviews of Hard Rock Hotel Bali from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.3
Facilities8.8
Location9.1
Room comfort and quality8.2
Service8.6
Value for money7.7
High score for Bali
Rating
9+ Exceptional (1,065)
8-9 Excellent (599)
7-8 Very Good (545)
6-7 Good (255)
<6 Below Expectation (301)
Time of the year
Mar - May (697)
Jun - Aug (857)
Sep - Nov (572)
Dec - Feb (639)
All guests (3,778)
All room types
All languages

Show reviews that mention 

Showing 2,765 verified guest comments
12345
9.3
Exceptional
Muhammad from Indonesia
Family with young children
Stayed 4 nights in December 2015

One of the best hotels I've ever stayed at”

The theme / atmosphere, the attention to details, the staff

We had previously stayed at Hard Rock hotel Singapore last year - which was our first Hard Rock experience and in our opinion a so-so hotel - so we had moderate expectations before arriving. Well actually we were wrong. The hotel was actually way beyond our expectations. The things that we liked: The atmosphere. The hotel has this one central theme, which is to make you feel like you're a rock star. I think they succeeded on this, there is a continuation of the theme in all parts of the hotel, you can even borrow (or rent?) a fender guitar to play in your room. The staff was also very friendly. The attention to detail. - Hard Rock bali is not a new hotel, I've been to Bali a lot of times, and it's been there as far as I can remember. However, the premises are very well maintained, I even tried searching for broken stuff on the room, finding only the board under the bed is a little old. - WiFi does not require password. This. - No vouchers whatsoever required for breakfast. These little things really made you feel like a spoiled rock star. The pool. The pool is very nice, the kids spent one full day playing in it. The things that we'd like to be improved: The food. The morning buffet was standard. It wasn't bad, but not special too. The dinner buffet could also be improved. The night live music. The music from the cafe is loud and goes on until 1AM. From our room we could feel the bass kicking, especially when we turned everything off to sleep. But hey, it is called Hard Rock hotel right?

Reviewed December 30, 2015

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9.2
Exceptional
Nur from Brunei Darussalam
Family with teens
Stayed 3 nights in March 2019

FANTASTIC FAMILY HOTEL!”

Definitely our go to family hotel! Look no further if you are spoilt for choices to choose a family hotel. Hard Rock Hotel Bali is definitely the one to experience. Staffs are super friendly, the are very respectful and cheerful. I never get a 5-star service like I do when i stayed here. The hotel and room are clean, the interior are modern and not boring. The interior colors are just right, subtle with a touch of hard rock theme everywhere - love it! The pool is great. The area is huge and fun for kids of any. The Cabanas are fantastic idea for those with younger kids. The facilities are to die for! They have everything for every age. And plus point is they have a Boom-Box room where you can do your singing recording, to be your own artist and made a CD out of it. Feel like a star for once - only at Hard Rock Hotel Bali. We say - look no further. You are looking at the right choice. Hard Rock Hotel Bali it is. And we are already planning to come back!

Reviewed March 29, 2019

See room deals

Dear Nur, I would like to thank you for choosing to stay with the Hard Rock Hotel Bali and for being our rock star on this holiday. I will surely share the good news to the team. It's great to know you had a good stay with us and i am sure we all can't wait to have you back. I really appreciate in you taking the time to note your experience. Your lovely compliments about our service and people is very heartwarming and we are truly honored to have received this gesture. They are our best asset we have. We will be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

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Hard Rock Hotel Bali
9.7
Exceptional
Bienvendo from Philippines
Couple
Stayed 3 nights in July 2015

Our Hard Rock Hotel Bali Stay (July 25-28, 2015)”

First the room is very clean, spacious and complete with all necessary amenities. Second, the location is at the center of Kuta and near the beach. Third, the breakfast is just awesome.

We really enjoyed every moment of it. All the staff were kind and accommodating. The room was very clean, very spacious and has a lot of the necessary stuff we need for our stay like toiletries, safe box, TV, and the complementary coffee and tea packets. The breakfast everyday was very delicious, filling and I can't ask for more, the buffet was too perfect for me. The hotel itself was very pretty. The gardens were clean and relaxing, the bar was very lively and the pool was so big and I specially like the part were there is sand in the pool floors. Lastly, the location was perfect. We were able to surf and then walk across the road back to the hotel in no time. It was also a great starting point for our activities out of Kuta as taxis are always available and everyone knows were Hard Rock in Kuta is. Also, the freebies like picture and drinks were added bonus. All in all, it was one of the best hotels I've stayed in. I'm very happy with my stay in Hard Rock Hotel Bali.

Reviewed July 31, 2015

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10.0
Exceptional
Alexander from Indonesia
Family with young children
Stayed 8 nights in December 2015

Christmas 2015 Holidays”

Swimming Pool, Breakfast and the rock'in Center Stage

This is our 3rd or 4th time spent in this hotel. Can't remember exactly. It was always a pleasure to stay in Hard Rock Hotel Bali. Staff's are always friendly and helpful. Our boys, now 11 and 9 years old are always exited when playing in the big tropical pool with its Sand island in the middle, the water slides and the mini childreen pool, while me and my wife relaxing in the cabana. In the evening we enjoy live music at Center Stage. The rooms are clean as always. I stayed in the deluxe room. Bedding are good and comfy. Water in the bathroom now is way better than last year. I think they have installed new water filtration system. My only request to hard rock bali is to rejuvenate the bathroom to make it more modern and nicer looking. Nothing bad with the current one but I've been staying there for many times in the past 5 years I think bathrooms need to be modernized. Anyway that was the only complain and surely looking forward staying at hard rock hotel Bali again.

Reviewed December 29, 2015

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9.3
Exceptional
HYE-SUN from South Korea
Family with teens
Stayed 3 nights in June 2012

Wonderful Swimming Pools for kids!”

I really loved the pool~~

I've stayed 3 nights last week at Hard Rock Hotel Bali. I've stayed with 2 kids (3,6 years old)@ Deluxe Premium room. I've requested for extra bed and put it beside to the day bed. It was quite roomy enough for us 4 (of course including ma husband). It was a casual room type. If you are looking for a very luxurious hotel rooms, Hard Rock is not the place. However, if you are with your family, touring around and staying at the poolside more than you stay in the room, Hard Rock is the choice! My kids just loved the pools and the small sand bay area. Also small slides have been a great challenge for both of ma kids. They miss Hard Rock Bali already! My husband loved the breakfast buffet. So he over ate every morning which as a result allowed us to have only 2 meals per day. (We were too full to eat lunch!) Next time when I visit Bali, I'll definitely stay few days @ Hard Rock!

Reviewed June 18, 2012

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9.3
Exceptional
Daniel from Australia
Couple
Stayed 7 nights in September 2012

Great resort for young and old”

Great location, awesome facilities

The Hard Rock hotel is in a great location. On Kuta beach, about a $6 USD taxi from the airport, in the thick of local markets and a great night life. The staff at the Hard Rock is some of the friendliest hotel staff I have dealt with in many different countries, and they were always quick to help any questions or requests we had. The included buffet breakfast was great food with a huge variety, and the breakfast itself ran for a long time, so there was no need to get up early or have to wait around if you were an early riser. The live entertainment was great, with something on every night of the week, and the hard rock channel on the TVs in the rooms was always good to turn on and just relax to. I could go on, but in general the Hard Rock is a great place to stay, especially for those new to Bali, and although slightly more expensive then other places, well worth the extra investment.

Reviewed September 18, 2012

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9.3
Exceptional
Aliya from Malaysia
Family with young children
Stayed 3 nights in November 2012

Pleasant experience at the Hard Rock Hotel Bali”

Excellent location, fantastic pool

We stayed here for 3 nights (14-17 Nov) in the deluxe room with 2 queen beds. Enough for our family of 2 adults and 3 kiddies. We couldn't fault the services since all the staff at HRH Bali has been very courteous and helpful to us. Once, my husband's shorts was blown from our balcony to the balcony of the room below and the housekeeping staff helped retrieve it for us with no fuss at all. Kudos to them! Love: - Check in process was quick and hassle-free. - Friendly, courteous staff members who will go out of their way to help you. - The super comfy bed and pillows. - The pool! - Breakfast (I love the fluffy waffles) - Location, location, location (it's within walking distance to anywhere in Kuta) - The free family photo session. - The complimentary drinking water for as much as you want. - Live band at Centerstage Not so great: - The salty water in the bathroom. So you can't really boil water from the tap for your coffee/tea. - Bathtub probably need a good scrubbing - No free WIFI in the rooms. The free WIFI can be accessed from the Deli at level 3. The kids absolutely love the pool, we spent the whole day there. I love the location that is within walking distance to everywhere - Beachwalk Mall, Kuta Square, Matahari and the little streets of Kuta where you can find plenty of spas offering super cheap deals you cannot miss. I would also like to highlight that the photo shop mixed up the soft copy of our photos in the CD we took the day before we left. I only realised it when we got home. So I immediately wrote an email to HRH requesting for the photos to be emailed to me. I received a response within a day complete with the copies of the correct photos from Ms Mela Purnama. Thank you for the prompt response! Overall, it was an excellent stay and we will not hesitate to come back to HRH Bali on our next trip.

Reviewed November 23, 2012

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9.3
Exceptional
Jessica from Australia
Couple
Stayed 10 nights in January 2012

Enjoyed every minute!!”

We stayed in a newly renovated room with a great view of the chill out pool, the main pool is amazing and the staff were so friendly and helpful :)

our stay at the hard rock hotel was fantastic we stayed in the deluxe premium room which had just been renovated and was lovely. the location was perfect for us as we hadn't been to bali before because it was walking distance from poppies lane 1 &2 where we did most of our shopping, there were los of nice resturants along kuta beach that we tried as well as down poppies lane and the hotel is right across the road from the beach which we thought was great. the staff were really friendly and gave us advice on good places to visit and there is a band that plays every night in the bar near the lobby which had a great atmosphere! drinks were about the same price as in australia but if you walk over to the beach you can sit down and have a beer with the locals for around $2 a bottle :) we will definitely be going back there!

Reviewed January 20, 2012

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9.7
Exceptional
Lily from Indonesia
Family with teens
Stayed 2 nights in May 2012

Will definitely stay again at Hard Rock Hotel Bali”

Great location, amazing swimming pool, cool bedroom/bathroom

I've always wanted to stay at Hard Rock Hotel Bali and it definitely lives up to my expectation and standard! The swimming pools are amazing and you just want to spend the whole day there! My kids and us loved it. The location can't be any central as you'll have Kuta beach right at your doorstep. The bedroom and bathroom are so cool and very "hard-rock". Tips: the long sofa in the room can be turned into 2 additional beds. The hotel will even make up the sofas into beds by adding sheets, pillows and blankets and it's free of charge! We will definitely go back to HRH Bali!

Reviewed July 09, 2012

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9.0
Exceptional
Heather from Australia
Family with young children
Stayed 10 nights in September 2012

Fantastic location, friendly staff small rooms”

Kids Club, Breakfast to die for, Location, Pool, 5 star service always, Security checks

We were instantly upgraded to Premium - allowing access to the chill out pool, as the Manager remembered us from last year. The staff remembered our daughter who preferred to go to the kids club than go shopping - now that is saying something ! This is the main reason we returned to stay aat the Hard Rock, - I had booked the Harris Hotel Kuta but my husband insisted we stay again at the Hard Rock again, and as the anniversary of the bombings was almost at the same time we felt safe with the high level of security within the hotel. It is walking distance to Matahari's Department store where shoe shopping is a must, and to the Discovery mall - also excellent. Over the road from the beach bars and "real Bali hawkers ". The staff all seem to love working there, from the cleaners, to maintenance crew, to the lifeguards, to the Managers. If you want to stay at a great hotel which has a fantastic brekky to set you up for the day, and to have happy kids - which means happy mum and dad - then this is the place for you. We will be back again.

Reviewed October 02, 2012

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9.3
Exceptional
Asweni from Malaysia
Couple
Stayed 3 nights in June 2011

Friendly staffs and excellent service”

Good location, good service

I recently got back from a holiday at Bali where I stayed at Hard Rock Hotel Bali. It was a fantastic place to be at and I have no regrets as we were given the best service. The rooms were great although our view was not that nice, but when we had some initial mix up on our reservation, the staffs at the reception was accommodating enough to ensure that we were well taken care of. The pool and the good spread for breakfast was the highlight. Besides that, the location was awesome as everything was within walking distance. The beach that is right opposite the hotel is a great place to learn to surf and relax while watching the sun set. All in all, it was a great experience and Hard Rock Hotel is the place to be when considering a holiday at Bali.

Reviewed July 10, 2011

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9.2
Exceptional
Gemma from Australia
Family with young children
Stayed 3 nights in January 2018

Great pool and staff. Unfortunately bad outdated rooms and bathrooms. And food & drink prices crazy!”

We requested late checkout that we were happy to pay for-due to 10pm flight, but was told we had to checkout at 1.00. We booked an alternate room 2 minute walk from Hard rock to stay before our flight. Checked out and there was a huge storm so we asked the staff if that hard rock van could talk us to the new hotel, that was again 2 minutes down the road. The staff attempted to charge us 170,000 which to us was disgusting. Outdated rooms this hotel is in urgent need of a renovation. We wouldn't stay here again as the prices ended up being more experience than Aud prices onces they added the ++. Every lunch was costing us over $80.00 Australian every day-which is just silly in Bali. Sorry Hard Rock although my son loved the pool area and activities- we wouldn't stay here again.

Reviewed January 06, 2018

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Dear Gemma, thank you very much for taking your time to write this review. Please allow me to respond to your feedback as below, Based on our record, it is indeed you have approached our Guest Relation to request for late check out, & it is indeed that our staff inform you that you had to check out at 1 pm (an hour later from the normal check out time), this has been clearly communicated to you that we are unable to provide the request of late check out due to we do not have room available anymore. As of your agoda bookings, there is no mention regarding late check out on your reservation. For the transfer from the hotel to your next accommodation, we are very sure that you understand since we do not have free shuttle service, the requested transportation will be provided using our transportation service that is chargeable. For your information, we are currently renovating our rooms, next time you come back the VIBE will be enhanced. Rockin' Regards Ian Kusuma Asst. Mar

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Hard Rock Hotel Bali
9.6
Exceptional
Mark from United Kingdom
Family with young children
Stayed 4 nights in August 2019

Best hotel in Bali”

Loved every minute I spent at this hotel, staff are cheerful and attentive, atmosphere was fantastic, loved the live music, the band had 3 great singers who could belt out a variety of songs with ease, the pool area was amazing and there was a lot of activities for the kids. I have stayed in Bali many times and at many different hotels both in Kuta and Legian, but I have now found my home when I visit Bali from now on, is it expensive..by Bali standards yes, but it is worth the extra ££ ...it’s hard for me to be critical of a place I enjoyed so much, but if I could improve on one thing and it’s not really a big deal I would say make your fruit juice selection better and less watery at breakfast 😊..Hard Rock..I will back.

Reviewed August 08, 2019

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Dear Mark, Thank you for the kind words. We’re so happy your visit at Hard Rock Hotel Bali went so smoothly. I am very happy to know how much you are enjoying it and loved every minute of the time here. My team will be very happy to hear the good news too. Everything here is fantastic because we have the best guest! Your feedback is highly valued and will be shared with our F&B team. Thank you once again for finding our property is home to you, and I hope you'll never letting us go. We look forward to rockin’ with you soon! Rockin' regards, Management of Hard Rock Hotel Bali

Responded August 08, 2019
Hard Rock Hotel Bali
10.0
Exceptional
Zhe from Australia
Family with teens
Stayed 4 nights in September 2019

Best service with awesome pool and bar facility ”

My family and I had a super happy vacation in Bali with this great hotel Hard Rock Hotel Bali. The guest room looks nice, facilities are good. Our kids liked swimming pool and water park very much! We had two rooms there. For the first night I stayed in my room, there was a noise from ventilation system in bathroom. It made my sleep badly. I complained to duty manager. He was very nice! He let me keep the current room and gave me another room to sleep. Then I needn’t move all my stuffs to that new room. He was very considerate. When the day we needed to check out, the assistant manager of front desk came to my room to apologize again for the noise in my room. She approved us to have late check out until we were ready to go to the airport and gave us a plate of fruits and dinners. It was so kind of her. I definitely will recommend this hotel to all of my friends. I do believe hotel will fix the noise problem in that room.

Reviewed September 27, 2019

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Dear Zhe, Thank you so much for spending your quality time with us. i will surely pass on the great comments to the team. As well as acknowledging that our service is excellent. Our band members are the best i have come across and incomparable to other hotels in the city. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We are in the middle of renovating our Deluxe rooms, while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. We will be looking forward to welcome you back. Rockin' regards, Management of Hard Rock Hotel Bali

Responded September 30, 2019
Hard Rock Hotel Bali
8.0
Excellent
Cameron from Australia
Family with young children
Stayed 1 night in April 2012

Great Pool, Close to Kuta, Expensive Food & Drink”

The pool & Central location for transport to sighseeing destinations

us : family of 4 (4yo & 5yo) when : easter 2012 weather : all reports stated it was going to be thunderstorms, but we didn't have a drop of rain. according to locals it had been raining (wet season) about a week before our arrival, and we had arrived at the "change" in seasons. hotel : first time to bali, and we were expecting to come back in the future so we booked into several hotels ranging from 1 night to 2 night stays over a period of 2 weeks. our primary choices were limited to hotels that would allow us to have 1 room for the 4 of us sleeping in 1 king bed, to try and save on costs, plus our kids sleep in our bed anyway. the other main driver for picking hotels were places with decent pools, as thats what our kids would enjoy most. hard rock; we picked this place for the pool (i wouldn't normally even consider "hard rock" as a place i would ever want to go to). very well presented, very clean. wservice at reception and food and beverage was what you would expect from a western hotel. we were given a “back room” which overlooked backblocks/settlement, requested a poolview upgrade which we were given which was nice if you like watching other rooms. beach view would obviously be the pick of the bunch, but didn’t feel like forking out another $200 for it. pool was excellent. plenty of daybeds for everyone. kids waterpark. 2 x kids slides. plenty of kids activities for a fee which we didn’t try. asking the kids after 3 hotels in kuta, they like this one the best for the pool of course. great location for buying all your dodgy souvineirs in kuta if that is your thing. 5 min walking distance to poppies laneways which is the mecca for all things tourist souvenir. food is very expensive relative to the other hotels we stayed at in kuta. standard western hotel rates, which you would hope for bali would be less. $15-20 burgers / $30-40 steaks. there is a pizza hut just outside hard rock, and mcdonalds a 2 minute walk up the road.

Reviewed April 18, 2012

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10.0
Exceptional
Danny from Indonesia
Family with young children
Deluxe Room
Stayed 4 nights in October 2020

Awesome hotel for family vacation!”

We stayed at the Hard Rock Hotel Bali for the 7th time. Almost every year we spent our vacation in Bali and staying at the Hard Rock Hotel. The hotel is still amazing, even during the pandemic situation. We stayed during a long weekend in Indonesia, and Bali just opened its tourism sector for more than 2 months, since the pandemic hit nationwide. The only thing we felt unlike the usual, that the service is quite slower. We had to wait for our breakfast being served for more than 1 hour! But we could understand the situation since the staffs are fewer than usual, and also many guests were coming during the long weekend. I hope HRH can always strive in pandemic and post pandemic. All the best!

Reviewed November 03, 2020

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Dear Danny, Thank you for your time to write this review, we are glad to have you back at Hard Rock Hotel Bali! We do apologize for the inconvenience that happened during your stay in regards to our breakfast, we will share your concern to the team for better quality service in the future. Please do not hesitate to let us know shall your travel bring you back to Hard Rock Hotel Bali. We shall look forward to rocking another good time with you! Rockin' regards, Management of Hard Rock Hotel Bali

Responded November 12, 2020
Hard Rock Hotel Bali
9.3
Exceptional
Guy from United States
Couple
Stayed 1 night in November 2015

Always fun at the Hard Rock”

Great Location, Swimming Pool and Theme

I always enjoy staying at the Hard Rock in Bali. The hotel is not traditional Balinese, it's more modern Western, but it's a great place to stay. The swimming pool is one of the best in Bali, its huge. The rooms have been refurbished since the last time I was there and they are nicer. You can't beat the location for beach access to Kuta beach and nightlife fun. Kuta is the busiest area in Bali, but I like busy. This hotel is great for anyone. Singles, couples, families, kids, it's got something for everyone.

Reviewed November 15, 2015

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9.3
Exceptional
Jaizal from Malaysia
Family with teens
Stayed 1 night in December 2014

A Rocking Experience”

1. Facilities 2. Staff Performance 3. Location

The usual service standard of Hard Rock Hotel are evidenced here. Although the hotel are one of the older hotels at Kuta Beach, it is well maintained. But do not expect the same facilities as the newer Hard Rock Hotel in Singapore or Penang as they are much better. The location fronting the Kuta Beach is terrific. Eating place and shops are aplenty. You will get the buzz from Kuta that you will not get from other locations in Bali.

Reviewed December 09, 2014

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10.0
Exceptional
ZUFILAH from Malaysia
Couple
Stayed 2 nights in September 2017

Superb experience”

We had a great experience in Bali and Hard Rock Hotel was the best choice for us. Everything was great especially the swimming pool-AWESOME!! The staffs also were very good especially Aell at the reception. U will receive a complementary photo-shoots with free 1 photo printed. Just make sure u plan and book in advance when u want to do the photo-shoots!! Thanks Hard Rock Hotel Bali for the great & wonderful experience!!

Reviewed September 18, 2017

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Dear Zufilah, thank you very much for taking your time to write this rockin' review. We are so glad to read that you enjoyed the Amplified Service delivered by Hard Rock Hotel Bali throughout your stay. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your next visit. Rockin' Regards Ian Kusuma Asst. Marketing Communication Manager

Responded September 22, 2017
Hard Rock Hotel Bali
10.0
Exceptional
Carlos from Brazil
Solo traveler
Stayed 1 night in April 2009

Outstanding”

Location, Nightlife and Rock'n Roll
No cons

Best location in Kuta. Close to everything. The staff are friendly and helpfull. The room is standard but very clean and confortable. I've stayed in Kuta before and Hard Rock Hotel (HRH)was the first Hotel in Bali with a decent breakfast. But what really become highlighted in HRH, of course, is the Rock'n Roll atmosphere. The Center Stage is the best bar I ever went. I'm going to Bali in June again and I'll stay again at HRH. I strongly recommend HRH!

Reviewed April 20, 2009

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