7.7

Very good
29.2% this month
/10
(1,620 reviews)See what guests said
Housekeeping60
Breakfast24
Beach21
See map

7.3

Very good

Location rating score

Very good location - 620 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Dragon Night Market

100 m

Fruit

140 m

Family market

280 m

Apichart art gallery

310 m

Marina plaza market

320 m

Popular landmarks
Jungceylon Shopping Center

960 m

Bangla Road

1.0 km

Patong Beach

1.2 km

Freedom Beach

2.4 km

Karon Beach

4.5 km

Closest landmarks
Hongsamudd Live Music

100 m

Train Thai Boxing

560 m

Via Rent-A-Car

580 m

Dive Supply

610 m

Makro Food

630 m

The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)

"Stayed for a week in Phuket and this hotel offers Premium Rooms with all that you need."

Suhairi - May 8, 2022
Superior Room The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)
 The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)
Lobby The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)
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The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)

160/36, Phang Mueng Sai Kor Road Soi Nanai Ruamjai (Nanai Soi 8), Kathu, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Attention

This property is in high demand!

7 travelers have booked today.

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

  • Airport transfer

  • 620 meters to the beach

  • Located in heart of Phuket

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money7.9
Location rating7.3
Nearest airportPhuket International Airport (HKT)
Distance to airport25.3 km

Rooms available at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)

Excellent
Room comfort & quality

8.2

Deluxe Room
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 double bed
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2 Bedroom Family Suite
...
  • Room size: 96 m²/1033 ft²
  • Mountain view
  • 2 single beds and 1 double ...
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Premier Triple Room
...
  • Room size: 57 m²/614 ft²
  • Mountain view
  • 1 single bed and 1 double b...
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Superior Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
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Two-Bedroom Suite Mountain View with Balcony
...
  • Room size: 96 m²/1033 ft²
  • Mountain view
  • 2 single beds and 1 king be...
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Family Room Two Beds
...
  • Room size: 94 m²/1012 ft²
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Other
...
  • Room size: 94 m²/1012 ft²
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Superior Twin Room
...
  • Room size: 36 m²/388 ft²
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Deluxe Double Room
...
  • Room size: 39 m²/420 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

Start your mornings right, with the continental and buffet breakfast options offered at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+). Adults can enjoy breakfast offered with an additional charge of 300 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) features an on-site restaurant for your dining convenience.

What is the smoking policy at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

Restaurants including I Kroon Cafe & Hotel, Doo Dee and Tam Ong Tak are popular in The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)’s neighborhood which is known as Patong.

What popular shopping places are close to The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

Located in the Patong area, The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) is close to great shopping choices like Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

Guests at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) can easily visit Bangla Road, Apichart art gallery and Sweet Lemongrass Massage located in the Patong area.

What popular beaches are close to The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

Guests at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) can easily visit Patong Beach, Banana Beach and Paradise Beach in the Patong area.

What popular natural sightseeing spots are close to The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)?

The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) is located in the Patong area, which is famous for natural sightseeing destinations such as Merlin Butterfly Sanctuary.

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Explore the neighborhood

What people love about The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)

  • 10

    Exceptional

    "Stayed for a week in Phuket and this hotel offers Premium Rooms with all that you need."

    Suhairi

    |

    May 8, 2022

  • 10

    Exceptional

    "Well recommended"

    Suhairi

    |

    May 8, 2022

  • 9.6

    Exceptional
    Staff 

    "Good staff."

    harsh

    |

    April 30, 2022

Property ranking|Compared to 3,512 Phuket properties
See all rankings
Room comfort score
8.2/10
Room size
58 sqm.
Value for money score
7.9/10
Cleanliness score
8/10
Better than
91
%
of Phuket properties
Bigger than
90
%
of Phuket properties
Better than
80
%
of Phuket properties
Better than
80
%
of Phuket properties
Overall rating:

7.7

Very good
1,620 reviews
Cleanliness
8.0
Facilities
7.3
Location
7.3
Read all reviews >
What travelers say they love:
Service is great they are very nice and supportive.
Marcus from Germany
Family with young children
More about The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)

More about The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)

The ASHLEE Heights Patong Hotel & Suites (SHA Plus+)

The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) is a distinct addition to Phuket and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
Take advantage of a wealth of unrivaled services and amenities at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+). Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Phuket is made even more convenient with the car hire and shuttle services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) is furnished and equipped with handy amenities. Some rooms at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) are equipped with air conditioning for your convenience. Some rooms at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The ASHLEE Heights Patong Hotel & Suites (SHA Plus+). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) offers an excellent variety of recreational facilities. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Take some time to explore Phuket during your stay at the hotel. Keep your vacation simple, with a visit to Patong Beach just 1.2 km away, where the ocean breeze makes you instantly feel relaxed. Get a photograph of yourself in front of Big Buddha Phuket located 6.5 km away, a must-see for anyone visiting Phuket.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 81% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated it above 91% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 91% of other accommodations in Phuket.

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Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Breakfast

82 mentions

Housekeeping

65 mentions

Swimming Pool

53 mentions

Beach

52 mentions

Languages spoken

  • English
  • Russian
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Washing machine
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Bistrol Restaurant

  • Cuisine: American, Asian, Thai
  • Menu: Buffet
Location
160/36, Phang Mueng Sai Kor Road Soi Nanai Ruamjai (Nanai Soi 8), Kathu, Patong, Phuket, Thailand, 83150
Very good
Location

7.3

Airports

  • Phuket International Airport (HKT)
    25.3 km
  • Krabi International Airport (KBV)
    79.2 km

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    11.0 km
  • Phuket Bus Terminal 2
    11.6 km

Hospital or clinic

  • Kappa Pharma
    630 m

Shopping

  • Jungceylon Shopping Center
    960 m

Convenience store

  • Family Mart
    140 m

Cash withdrawal

  • ATM
    110 m
What's nearby

Popular landmarks

  • Jungceylon Shopping Center
    960 m
  • Bangla Road
    1.0 km
  • Patong Beach
    1.2 km
  • Freedom Beach
    2.4 km
  • Karon Beach
    4.5 km
  • Chaithararam Temple (Wat Chalong)
    6.1 km
  • Big Buddha Phuket
    6.6 km
  • Kata Beach
    7.1 km
  • Phuket FantaSea
    8.1 km
  • Nai Harn Beach
    12.0 km

Nearby landmarks

  • Dragon Night Market
    100 m
  • Hongsamudd Live Music
    100 m
  • Fruit
    140 m
  • Family market
    280 m
  • Apichart art gallery
    310 m
  • Marina plaza market
    320 m
  • Malin Plaza Patong
    340 m
  • Royal Armani Suit
    340 m
  • OTOP Market
    410 m
  • Patong Football Club
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Shuttle service is available at the property from 10:00 AM to 08:00 PM. Kindly contact the property for more details.
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee1200 THB
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)300 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 77
  • Room voltage220
  • Year property opened2011
Property announcements

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of The ASHLEE Heights Patong Hotel & Suites (SHA Plus+) from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness8.0
Facilities7.3
Location7.3
Room comfort and quality8.2
Service7.8
Value for money7.9
High score for Phuket
Rating
9+ Exceptional (248)
8-9 Excellent (244)
7-8 Very Good (323)
6-7 Good (167)
<6 Below Expectation (237)
Time of the year
Mar - May (263)
Jun - Aug (384)
Sep - Nov (301)
Dec - Feb (271)
All guests (1,620)
All room types
All languages

Show reviews that mention 

Showing 1,219 verified guest comments
12345
8.7
Excellent
Siti from Singapore
Solo traveler
Premier Triple Room
Stayed 4 nights in December 2015

Awesome stay with loads of halal food nearby”

Cleanliness, Location and friendly/helpful staff

The ASHLEE Heights Patong Hotel & Suites has what we were expecting of a good hotel. Our triple premier room was very clean and spacious enough for the 3 of us. Room was also well equipped. Our room had a mountain view from the small balcony. Location wise, the hotel is about 10-15 minutes walk to Jungceylon mall and away from Patong Beach - which we preferred as it was away from the noise and busy streets. Having said so, the hotel provides shuttle service to both Patong beach and Jungceylon mall so we could easily get to those places. There's also good massage places just next to the hotel (the one i went to was Mulberry Massage). Good traditional and authentic thai massage with friendly staffs! We totally fall in love with the rooftop pool. It was very clean and has a beautiful view surrounding it. The breakfast spread was pretty decent too. Staffs were very friendly and helpful especially since it was our first time to Phuket. Nearby the hotel just down the street, there are many restaurants or street vendors (if you're looking for cheap, authentic and good local food) so you dont have to worry about getting lunch or dinner or even snacking on delicious street food. If you're a Muslim, you definitely do not have to worry about getting Halal food as Patong area itself offers a wide range of halal food and a lot of the street vendors are muslims so we just look out for the halal sign or those sellers wearing Hijab. I would also reccommend going to Phuket Town weekend market for cheap, good and halal street food or even to shop for clothes or souvenirs! All in all, our stay here was an awesome and satisfying one. Would definitely recommend it to our family and friends. Phuket has been a great holiday choice with beautiful beaches (we went to Patong Beach, Karon beach and Rawai Beach), awesome sceneries (especially at Promthep Cape), delicious food and friendly locals who are always ready to help. Would definitely come back soon! :)

Reviewed December 11, 2015

See room deals

8.8
Excellent
Robert from United States
Group
Premier Triple Room
Stayed 5 nights in July 2017

A nice surprise”

We were a bit nervous about staying at the ASHLEE Heights hotel after seeing mixed reviews online. When we arrived, we were pleasantly surprised by the amenities. It is a modern hotel, that is decorated nicely. Our room was quite large, even after bringing in an additional single bed. We had a washing machine, a kitchenette with a microwave and decent sized refrigerator, a bathtub, a small balcony, and several seating areas. The only complaints we had were that the sliding door to the bathroom was very hard to open, and the shower leaked. Other than that, it was great! We would definitely stay there again.

Reviewed July 25, 2017

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9.0
Exceptional
Lim from Singapore
Couple
Superior Room
Stayed 5 nights in January 2013

Absolutely love Citrus Heights for the big room!”

Comfortable room, rooftop swimming pool, security guard.

I love Citrus Heights. Very comfortable room, bed and bathroom. Only downside was that breakfast choices are little. About 10 dishes. And it's quite a walk to the Jungceylon Shopping Area. Roughly 10-15 mins with no proper foot pathway. Absolutely adore the rooftop swimming pool which lets us oversee the whole of phuket. Internet speed in the room is acceptable, and we love how secure it feels with the presence of security guard at the front of the hotel. There's also shuttle service provided to jungceylon shopping mall and patong beach. Definitely going to come back to this hotel again when we come to phuket!

Reviewed June 23, 2013

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9.7
Exceptional
Lucy from Australia
Family with young children
Superior Room
Stayed 3 nights in January 2014

Excellent experience”

Attentive staff, nice breakfast, big clean room

Our stay in Citrus Heights Patong Hotel was excellent! The front desk staff are friendly and good at communicating with English. The room are big and modern, beds are very comfortable and clean. The breakfast was impressive too, not as in variety, but tasty and fresh. My two year old daughter enjoyed the stay very as she nearly made friends with staff there in only 3 days! Excellent stay, definitely will recommend to friends!

Reviewed February 14, 2014

See room deals

9.7
Exceptional
LIAW from Malaysia
Couple
Deluxe Room
Stayed 3 nights in October 2014

Comfort room”

The room was big , all facilities are provided & air con very cozy.

The room very spacious & air con very cozy. Staff are prepare for me what i mention in advance. I feel impress with the decoration of room when I first day check in hotel. Everything is good except for the location. From hotel go to Patong Beach about 20 minutes by walking but hotel provide free transportation at selected timing.If u want a quiet place with privacy, Citrus Height Patong definely is ur good choice.

Reviewed October 22, 2014

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10.0
Exceptional
Edward from Singapore
Couple
Superior Room
Stayed 3 nights in December 2015

Excellent Stay”

Room Cleanliness, Location, Staff

The room was clean and in good condition. The staff were really helpful and friendly. My girlfriend and I enjoyed our 3 nights at the hotel.Will definitely stay in ASHLEE Heights again if i return to Phuket.

Reviewed December 07, 2015

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10.0
Exceptional
Mohamad from Singapore
Group
Superior Room
Stayed 3 nights in April 2014

A VALUE FOR MONEY”

Nice, clean and spacious

The hotel location is about 15mins walking distance to Patong beach and it would be more convenient for you to rent a motorbike at the nearby shop. The hotel room was very spacious and clean. I had went there with my group of friends for Phuket bike week and there was a basement carpark to park our bikes. The security guard will always be seen patrolling the hotel vicinity which makes us feel safe at the hotel. The security guard also assured us that our bike wont goes missing and that summarized my stay there.

Reviewed June 04, 2014

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9.3
Exceptional
Mudit from India
Solo traveler
Superior Room
Stayed 2 nights in August 2014

Phuket Trip :-)”

Location, Food & Easy goto Markets

This is my very good experience while visiting Phuket. Especially about the location, as everything i want to visit is very near to hotel. Also very convenient & good transport available to visit all these places from Patong. Hotel staff is very friendly & helpful while dealing with customers. Thanks to Agoda. Appreciate it.

Reviewed August 12, 2014

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8.8
Excellent
Souvick from India
Family with young children
Premier Triple Room
Stayed 2 nights in October 2017

Excellent”

When we are reaching in the ashlee heights room is not ready.ac was not working.They arrange another hotel Fishermen harbour urban resort.That was good.

Reviewed October 04, 2017

See room deals

8.4
Excellent
Jennifer from Australia
Couple
Deluxe Room
Stayed 3 nights in March 2018

Good value for money!!!”

Best value hotel I have stayed. We stayed in deluxe room. The room was big, clean and comfortable. The washing machine provided was clean and new. Great location with massages and cheap eat nearby. The Malin plaza market is only 3 min walk away! The hotel is not close to the main Patong area but the hotel provides shuttle to Patong beach and jungceloyn shopping centre. I am prefer this location that the main Patong area. I recommend and will def stay in this hotel if I revisit Phuket.

Reviewed April 05, 2018

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8.3
Excellent
C from Singapore
Solo traveler
Premier Triple Room
Stayed 4 nights in January 2015

Big comfortable room”

Size, Design, Rooftop Pool

The location isn't exactly close to Patong Beach. It is approximately a 15 minutes walk or a 5 minutes tuk tuk ride. Rooftop bar is cool and chilling but no impressive views to speak off. Triple Premier Suite was huge, with very nice toilet and designs. Balcony is very small thou. The only bad thing is Citrus Heights does not offer complimentary late check out. This should be something that every Hotel should endeavour to delight their customers wherever possible.

Reviewed February 01, 2015

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9.3
Exceptional
Matthew from Canada
Couple
Superior Room
Stayed 1 night in April 2012

Great hotel and breakfast”

brand new, very clean, great breakfast

the hotel was a little hard to find because of the recent opening but when we arrived it was worth it. the hotel is brand new and everything is clean and fresh, including some ongoing touch ups. the hotel clerk, pook, was very helpful with directions and recommendations for activities. it's a little off the beaten path, but a walk to bang la road was about 10 minutes. that being said, it was a lot quieter. the breakfast buffet was also very good. i can honestly say that this was the best hotel i've stayed at for the money. i wouldn't be surprised if the price doubled in the next year. we'd stay there again if we went back to patong.

Reviewed April 09, 2012

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10.0
Exceptional
tubby from China
Family with teens
Superior Room
Stayed 6 nights in January 2017

Spacious room, good location”

When we check in the manager move us to Ashlee Plaza and upgraded our room to executive, room is clean and the breakfast is good. The hotel is near to beach with 5-10 mins walk and food stores just nearby. We have a great stay in the hotel, thanks to the management.

Reviewed February 03, 2017

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9.2
Exceptional
Janelle from Singapore
Group
Superior Room
Stayed 2 nights in November 2017

Surprise ”

The location is a short distance away from Patong Beach (10mins), but I like the fact that it’s further away from the bustling areas (i.e bars, clubs). The rooms are huge with balcony and clean. Unlike the reviews I read online, the staff are very friendly and explained to us the shuttle services, the rooftop pool, breakfast area, and tour services etc. There is internet on every floor so it limits to the numbers of people usage. Overall i am v happy with the stay for the price I paid.

Reviewed November 17, 2017

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8.3
Excellent
Siew from Malaysia
Group
Superior Room
Stayed 3 nights in August 2013

Affortable & comfortable”

Friendly staff,clean room,great design

The staff are friendly and attentive,the room and the bathroom are clean, and the bed is comfortable. the only bad thing about this hotel is its location,which is about 15min away from patong beach,and the shuttle bus is only available every 4hrs. Early check in is not available,we waited till 2pm for the room to be available for check in. It's quite tiring and inconvenience especially for those on early flight to wait for that long to get the room,and the next shuttle bus is only available at 2pm as we missed the 10am one. Anyway,we did enjoy the stay in Citrus Height during this 4d3n trip =)

Reviewed August 11, 2013

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9.0
Exceptional
Adrian from Malaysia
Couple
Deluxe Room
Stayed 3 nights in July 2013

Value for money”

Clean and spacious room, friendly staffs, rooftop swimming pool

Citrus Heights Hotel is very new and is located slightly away from the busy Bangla Rd and is quiet as there are not many pubs around the hotel. The room design are modern and are spacious and fully equipped with washing machine and microwave which is suitable for groups with family. The hotel also provides free shuttle service to the beach and shopping center. If guest were to walk, it would take around 10 minutes to the shopping center and 15 minutes to the beach.

Reviewed July 15, 2013

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9.0
Exceptional
Hasnida from Malaysia
Group
Superior Room
Stayed 2 nights in March 2015

Nice room and comfortable ”

Great room, good breakfast and shuttle servicd

Had good stay. If u r into walking, it's 15mins to mall n 20 to d beach. Great shopping area. Breakfast choices provided was impressive. Shuttle service to beach/mall is good but Pls inform hotel staff if u intend to take night shuttle as they skip shuttle at 8pm if they think no one are taking. We were at patong beach waiting. But staff were apologetics so we decided not to make big deal. But if a hotel were to provide shuttle service, Pls honour it. If u want to cancel, pls ask driver to announce or atleast check with passengers in shuttle if they want transport back to hotel. Just my ten cent opinion.

Reviewed March 19, 2015

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9.3
Exceptional
YONG from Australia
Couple
Deluxe Room
Stayed 4 nights in July 2013

Comfortable and friendly staff”

comfort location staff

we loved our stay in Citrus Heights Patong. It was about 15 minutes walk to the main area which we didn't mind. It was quiet and staff were friendly. We got to experience both fancy shopping town and local market. We loved it.

Reviewed July 28, 2013

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8.0
Excellent
Chua from Singapore
Group
Deluxe Room
Stayed 2 nights in May 2014

Lovely hotel room. ”

1) Far from noisy Bangla Street and Patong Beach2) Modern looking furnitures in the rooms with quiet washing machine3) Friendly staff and security guards!

Hotel shuttle costs 800 baht for 2 person and although it was pretty early for a pickup, the guy was there and friendly. Hotel receptionist gave us the wrong room initially but eventually gave us the room we booked for. There are 4 shuttle timing and it is good enough because there aren't too many people in the hotel to waste the shuttle transport from hotel to Patong Beach and Junhcelyon Mall. Really love the room and the quiet washing machine! The room is very clean. However. I lost my credit card one day before the trip and I called Agoda. Agoda emailed the hotel and informed them that I could check in without my credit card. When I reached, I was horrified that they required a deposit just because I couldn't produce my credit card. This is ridiculous and the receptionist insist that this is the hotel policy. Having travelled for years, this is the first time in my life that one has to pay deposit when I had already paid for the hotel through my card! Furious with this 'policy' if it even existed. It's ridiculously far to walk from the hotel to the Mall and Beach although it is walkable due to the extremely hot weather. Paying 200 baht for a ride there was better. The security guard was awesome and helped us get a taxi to go to the mall. The taxi shuttle service to the airport was ridiculous because the car can take 4 passengers and initially we booked for 2 person and it was 800 baht. Which later a couple joined us and the car could fit 4 pax but the hotel staff insist that because the SAME car can only take 3 pax maximum and having the 4th one will cost more because they have to get a new car. I hate liars and the staff there literally lied to earn that additional 400 baht. It irks me because I am willing to pay BUT there is no need to lie. Overall, I definitely will consider this hotel if I need a quiet place to stay inside the hotel, willing to pay 209 baht for a one way trip to the mall if I miss the shuttle bus.

Reviewed May 31, 2014

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8.3
Excellent
Sandy from Hong Kong SAR, China
Couple
Superior Room
Stayed 1 night in November 2013

good, high standard hotel with cheap price”

free wifi, swimming pool, shuttle bus

it was good to stay in Citrus Heights Patong Hotel, near to the big shopping center and also just less than 10 mins travel. its good that hotel provide shuttle bus, but its with limited seats and shuttle only come once in 1 hour or sometime 2 hours.

Reviewed December 02, 2013

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