Entrance, Chalet Bergkristall in Zermatt
Balcony/terrace, Chalet Bergkristall in Zermatt
Balcony/terrace, Chalet Bergkristall in Zermatt
Facilities, Chalet Bergkristall in Zermatt
Facilities, Chalet Bergkristall in Zermatt
Balcony/terrace, Chalet Bergkristall in Zermatt
Kitchen, Chalet Bergkristall in Zermatt

Removed from saved list


58 reviews

58 reviews



until 09:00
See map


Location rating score

Exceptional location
Exceptional for walking
Walkable places
Metzgerei Bayard
70 m
European Snowsport Zermatt Ski School
80 m
Lindt Chocolate Shop Zermatt
120 m
Chocolaterie Laderach
120 m
Summit Ski & Snowboard School
190 m
Popular landmarks
Mountaineers' Cemetery
350 m
2.0 km
Riffelsee Lake
4.5 km
5.3 km
Matterhorn Glacier Paradise
9.6 km
Closest landmarks
St. Mauritius Church
330 m
Mountaineers' Cemetery
350 m
Zermatt Zbag Zsb Train Station
450 m
Zermatt Zbag Lz Train Station
910 m
Gorner Gorge
1.4 km
Entire apartment

Chalet Bergkristall

Matterstreet Area, Zermatt, Switzerland - See map

Conveniently situated in the Matterstreet Area part of Zermatt, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.


Sparkling clean

200 meters to public transportation

Top Value

Excellent room comfort & quality

80 meters to European Snowsport Zermatt Ski School


Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Tennis court


Laundry service

Wi-Fi in public areas

Family room

Your dates are popular among travelersUsers are booking a place in Zermatt every 13 minutes on Agoda.com
Value for money9.4
Location rating9.9
Nearest airportSion Airport (SIR) - Switzerland
Distance to airport38.5 km

Rooms available at Chalet Bergkristall

Room comfort & quality


Two-Bedroom Apartment
  • Room size: 85 m²/915 ft²
  • Mountain view
  • 2 single beds & 2 single be...
Enter dates to see prices
Three-Bedroom Apartment
  • Room size: 80 m²/861 ft²
  • Mountain view
  • 1 queen bed & 1 single bed ...
Enter dates to see prices
Two-Bedroom Apartment
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 queen bed & 2 single beds
Enter dates to see prices
Studio with Balcony
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Studio - Ground Floor
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices

Top things to do in Zermatt

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Are there ATM on-site at Chalet Bergkristall?

Yes! The benefits of staying at Chalet Bergkristall include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What attractions are close by Chalet Bergkristall that are in walking range?

While remaining at Chalet Bergkristall, start off your holiday break by checking out the nearest destinations that are within close proximity to the property which include Lindt Chocolate Shop Zermatt, Chocolaterie Laderach, and Summit Ski & Snowboard School.

In which languages can Chalet Bergkristall's staff members communicate?

Chalet Bergkristall can communicate up to 4 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment options are supported at Chalet Bergkristall?

Chalet Bergkristall accepts up to 4, with payment card options including Visa, MasterCard, and Cash.

What is the verified guest review consensus about Chalet Bergkristall's beds?

100.0% of our past visitor assessments have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Chalet Bergkristall down in the review section.

What is the average rating that verified Solo travelers' have given to Chalet Bergkristall?

Verified solo travelers that have stayed at this property have given Chalet Bergkristall an average rating of 9.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with young children have given to Chalet Bergkristall?

Verified families with young children that have stayed at this property have given Chalet Bergkristall an average rating of 9.4. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Chalet Bergkristall?

Verified families with older children that have stayed at this property have given Chalet Bergkristall an average rating of 9.4. You can check out more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What well-known natural sightseeing destinations are in close proximity to Chalet Bergkristall?

Chalet Bergkristall is located within Matterstreet Area, which makes it suitably near to natural sights such as Gorner Gorge, Unter Gabelhorn Mountain, and Riffelsee Lake.

What is the closest airport to Chalet Bergkristall?

The nearest airport to Chalet Bergkristall is Bern Airport, 101.0 km away.

More about Chalet Bergkristall

More about Chalet Bergkristall

Welcome to Chalet Bergkristall: A Luxurious Retreat in Zermatt

Nestled in the breathtaking Swiss Alps, Chalet Bergkristall is a 5-star hotel that offers an unforgettable experience in the charming town of Zermatt. With its prime location and exquisite amenities, this luxurious retreat promises a truly indulgent stay. As you step into the elegant lobby of Chalet Bergkristall, you will be greeted by the warm and friendly staff, ensuring a seamless check-in process. Check-in begins at 01:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's attention to detail and commitment to exceptional service will make you feel instantly at home. At Chalet Bergkristall, the check-out time is 09:00 AM, giving you ample time to enjoy a leisurely breakfast or squeeze in some last-minute relaxation before bidding farewell to this idyllic mountain retreat. The efficient check-out process ensures that your departure is hassle-free, allowing you to make the most of your time in Zermatt.

Unwind and Have Fun in Chalet Bergkristall's Lush Garden

Nestled amidst the breathtaking Swiss Alps, Chalet Bergkristall offers a myriad of entertainment facilities to ensure an unforgettable stay. Step into the lush garden and be greeted by a serene oasis that invites you to unwind and reconnect with nature. The garden features a spacious outdoor seating area where you can soak up the sun, enjoy a leisurely breakfast, or sip on a refreshing cocktail while taking in the stunning mountain views. For those seeking a bit of friendly competition, a well-maintained lawn provides the perfect space for a game of croquet or badminton with your loved ones. As the evening sets in, gather around the cozy fire pit and indulge in some stargazing, storytelling, or simply relishing the peaceful ambiance of the surroundings.

Unleash Your Inner Athlete at Chalet Bergkristall's Sports Facilities

At Chalet Bergkristall, sports enthusiasts will find a paradise of recreational activities right at their doorstep. With a range of sports facilities available, guests can indulge in their favorite activities or try something new. For tennis enthusiasts, the hotel offers well-maintained tennis courts where guests can engage in friendly matches or hone their skills with a professional coach. The pristine surroundings of Zermatt provide the perfect backdrop for an exhilarating game of tennis. Skiing enthusiasts will be delighted to know that Chalet Bergkristall is located in the heart of the Swiss Alps, offering easy access to some of the best ski slopes in the world. Guests can hit the slopes and experience the thrill of gliding through the powdery snow. For those new to skiing, the hotel also offers ski lessons, ensuring that everyone can enjoy this exhilarating winter sport. Nature lovers will appreciate the abundance of hiking trails surrounding Chalet Bergkristall. Whether you are a seasoned hiker or a novice explorer, there is a trail suitable for every level of fitness and experience. Immerse yourself in the breathtaking beauty of the Swiss Alps as you traverse through picturesque landscapes and discover hidden gems along the way. If you're in the mood for a more relaxed sporting activity, the hotel also boasts a mini golf course. Gather your friends and family for a fun-filled game of mini golf, where laughter and friendly competition are guaranteed. With its impressive array of sports facilities, Chalet Bergkristall offers the perfect retreat for sports enthusiasts of all kinds. Whether you prefer the adrenaline rush of skiing, the precision of tennis, the serenity of hiking, or the lightheartedness of mini golf, this hotel has something for everyone.

Convenient Facilities at Chalet Bergkristall

At Chalet Bergkristall, convenience is at the forefront of your stay. With a range of convenient facilities, this charming hotel ensures that your needs are met throughout your visit. Stay connected with complimentary Wi-Fi available in all rooms, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, free Wi-Fi is also accessible in public areas, ensuring you can stay connected wherever you are in the hotel. For those looking to freshen up their wardrobe during their stay, Chalet Bergkristall offers a convenient laundry service. This service allows you to effortlessly keep your clothes clean and ready for any occasion. Furthermore, the hotel provides luggage storage, allowing you to securely store your belongings before check-in or after check-out. With these convenient facilities, Chalet Bergkristall ensures a hassle-free and comfortable stay for all guests.

Luxurious Room Offerings at Chalet Bergkristall in Zermatt

Experience the ultimate comfort and elegance at Chalet Bergkristall in Zermatt, Switzerland. With a variety of room types to choose from, this luxurious mountain retreat caters to every traveler's needs. From cozy studios to spacious two-bedroom apartments, each room offers a unique ambiance and breathtaking views of the surrounding alpine landscape. Book your stay on Agoda and enjoy the best prices and a hassle-free experience, ensuring that your dream getaway becomes a reality.

Explore the Vibrant Matterstreet Area in Zermatt

Nestled in the heart of Zermatt, Switzerland, lies the enchanting Matterstreet area, a vibrant and bustling neighborhood that captivates visitors with its charm and beauty. Surrounded by majestic mountains and picturesque landscapes, this area is a paradise for outdoor enthusiasts and nature lovers. The Matterstreet area is renowned for its world-class skiing and snowboarding opportunities, attracting avid winter sports enthusiasts from around the globe. With its close proximity to the iconic Matterhorn mountain, visitors can enjoy thrilling ski slopes and breathtaking panoramic views. Whether you're a seasoned skier or a beginner, there are slopes suitable for all skill levels, making it the perfect destination for a memorable winter getaway. Beyond the slopes, the Matterstreet area offers a plethora of activities and attractions to explore. Take a leisurely stroll along the charming streets lined with traditional Swiss chalets, boutique shops, and gourmet restaurants. Indulge in delectable Swiss cuisine, from hearty fondue to mouthwatering chocolate treats. Immerse yourself in the rich local culture by visiting the Matterhorn Museum, where you can learn about the fascinating history of Zermatt and its mountaineering heritage. For those seeking adventure, embark on a thrilling hiking or mountain biking expedition through the surrounding trails. Breathe in the fresh alpine air as you traverse through lush meadows, dense forests, and cascading waterfalls. Don't forget to bring your camera along to capture the awe-inspiring views of the Matterhorn and the surrounding peaks. After a day of exploration, unwind and relax in the cozy ambiance of the Chalet Bergkristall. This charming hotel offers comfortable and well-appointed rooms, complemented by warm hospitality and personalized service. Indulge in a rejuvenating spa treatment or savor a delicious meal at the on-site restaurant, which serves a fusion of Swiss and international cuisine. With its perfect blend of natural beauty, outdoor adventures, and cultural experiences, the Matterstreet area in Zermatt is a destination that will leave you enchanted and longing to return. Book your stay at Chalet Bergkristall today and embark on a memorable journey in this alpine paradise.

Traveling to Chalet Bergkristall from the Nearest Airports in Zermatt, Switzerland

Located in the picturesque Matterstreet Area of Zermatt, Switzerland, Chalet Bergkristall offers a luxurious and enchanting retreat for travelers seeking a memorable mountain getaway. To reach this stunning alpine chalet, visitors can choose from several nearby airports, each offering convenient transportation options. The nearest airport to Zermatt is Zurich Airport, located approximately 240 kilometers away. From Zurich Airport, travelers have the option to take a direct train to Zermatt, which offers breathtaking scenic views along the way. The journey takes around three and a half hours, and trains depart regularly throughout the day. Alternatively, visitors can also opt for a private transfer service or rent a car to enjoy a more flexible and personalized travel experience. Another option is Geneva Airport, situated approximately 230 kilometers from Zermatt. From Geneva, travelers can take a train to Zermatt, which typically takes around three and a half to four hours, with stunning views of the Swiss Alps throughout the journey. Additionally, private transfer services and car rentals are available for those who prefer a more convenient and customizable mode of transportation. No matter which airport you choose to arrive at, the journey to Chalet Bergkristall is sure to be an unforgettable experience. The breathtaking beauty of the Swiss Alps combined with the warm and inviting atmosphere of the chalet will make your stay truly memorable. So pack your bags and get ready to embark on a remarkable adventure to Chalet Bergkristall in Zermatt, Switzerland!

Explore the Thrilling Winter Sports Scene near Chalet Bergkristall

Nestled in the heart of Zermatt, Chalet Bergkristall offers easy access to a range of exciting winter sports activities. Just a stone's throw away from the chalet, you'll find Stoked Zermatt, a renowned ski rental shop that provides top-quality equipment for all levels of skiers and snowboarders. Whether you're a seasoned pro or a first-timer, Stoked Zermatt has got you covered with their friendly and knowledgeable staff. If you're looking to hit the slopes with some expert guidance, European Snowsport Zermatt Ski School and Summit Ski & Snowboard School are both conveniently located near Chalet Bergkristall. These reputable ski schools offer professional instruction for skiers and snowboarders of all ages and abilities. Whether you're looking to improve your technique or learn the basics, their experienced instructors will ensure you have a safe and enjoyable time on the mountain. After a thrilling day on the slopes, take a leisurely stroll along Hinterdorfstrasse, a charming street lined with traditional Swiss chalets. Admire the picturesque architecture and soak in the cozy atmosphere as you explore the boutiques, cafes, and restaurants that dot the area. Hinterdorfstrasse offers a glimpse into the rich history and culture of Zermatt, making it a must-visit landmark near Chalet Bergkristall.

Convenient Access to Zermatt's Railway Station from Chalet Bergkristall

Nestled in the heart of Zermatt, Chalet Bergkristall offers easy access to the town's railway station, making it a perfect choice for travelers looking for convenient transportation options. Just a short stroll away from the chalet, Zermatt railway station serves as a major hub for both regional and international train connections. From here, guests can easily explore the stunning Swiss Alps and beyond. With regular train services operating to and from Zermatt railway station, guests at Chalet Bergkristall can effortlessly reach popular destinations such as Geneva, Zurich, and Milan. Whether you're planning a day trip to explore the picturesque Swiss countryside or embarking on a longer journey, the railway station provides a seamless and efficient way to travel. Additionally, the station is well-connected to other modes of public transport, including buses and taxis, ensuring that guests have a range of options to explore Zermatt and its surrounding areas.

Indulge in Culinary Delights at Nearby Restaurants

When it comes to dining options, Chalet Bergkristall is surrounded by a plethora of excellent choices. Just a short stroll away, you'll find Restaurant Vieux-Valais da Nico, known for its authentic Swiss cuisine and cozy ambiance. For those craving a taste of royalty, Petit Royal offers a fine dining experience with its exquisite menu and elegant decor. If you're in the mood for some Italian flavors, head to Pizzeria Ristorante Molino Zermatt, where you can savor delicious pizzas and pasta dishes. The Omnia is another notable restaurant nearby, offering a contemporary fusion of Swiss and international cuisine in a stylish setting. For a more casual atmosphere, the Brown Cow Pub is the perfect spot to enjoy a pint of beer and indulge in hearty pub fare. If you're craving Indian cuisine, Restaurant GoldenIndia Zermatt is sure to satisfy your taste buds with its aromatic spices and flavorful dishes. Whymper-Stube, Walliserkanne, Restaurant Stadel, and Alex Lounge Bar & Fumoir are also within easy reach, providing a diverse range of culinary experiences for every palate. With such a variety of dining options nearby, your gastronomic desires are sure to be fulfilled during your stay at Chalet Bergkristall.

Shop Till You Drop in Zermatt

For shopaholics, Chalet Bergkristall's location is a dream come true. Just a stone's throw away, you'll find the famous Lindt Chocolate Shop Zermatt, where you can indulge in the finest Swiss chocolates. If you're looking for trendy fashion and accessories, head over to OLMO Zermatt, a boutique that offers a curated selection of stylish clothing. For those craving some local flavors, a visit to Metzgerei Bayard is a must. This traditional butcher shop is known for its high-quality meats and homemade sausages. And no shopping spree is complete without a trip to Chocolaterie Laderach, where you can sample and purchase exquisite handmade chocolates. With these shopping landmarks right at your doorstep, Chalet Bergkristall ensures that you can shop till you drop during your stay in Zermatt.

Luxurious Alpine Retreat in Zermatt

Discover the epitome of luxury and comfort at Chalet Bergkristall in Zermatt, Switzerland. With an impressive overall rating of 9.4, this stunning alpine retreat has garnered rave reviews from satisfied guests. Nestled in the picturesque Swiss Alps, this chalet offers a truly unforgettable experience for those seeking a tranquil and rejuvenating getaway. Step into a world of elegance as you enter the chalet's beautifully designed interiors. The attention to detail is evident in every aspect, from the exquisite furnishings to the tasteful decor that reflects the natural beauty of the surrounding landscape. The spacious and well-appointed rooms provide a sanctuary of relaxation, ensuring a restful night's sleep after a day of exploring the breathtaking mountains. Immerse yourself in the breathtaking views of the Matterhorn from the chalet's private terrace. Indulge in a delicious breakfast while soaking in the serene atmosphere and marveling at the majestic peaks. The friendly and attentive staff at Chalet Bergkristall go above and beyond to ensure a personalized and memorable stay, catering to every need and desire. With an array of amenities including a spa, fitness center, and gourmet dining options, this luxurious retreat offers the perfect blend of indulgence and tranquility.

Show less

Amenities and facilities



Languages spoken
  • English
  • French
  • German
  • Italian
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hiking
  • Mini golf course
  • Skiing
  • Ski lessons
  • Tennis court
Services and conveniences
  • Cash withdrawal
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
  • Allergy-free rooms
  • Non-smoking rooms
  • Pets allowed
Available in all rooms
  • Adapter
  • Baby amenities (upon request)
  • Balcony/terrace
  • Board games/puzzles
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • Ironing facilities
  • Kitchenette
  • Linens
  • Outdoor furniture
  • Private apartment in building
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Socket near the bed
  • Sofa
  • Toiletries
  • Towels
  • Trash cans
  • Wine glasses


Brantschenhausstrasse 37, Matterstreet Area, Zermatt, Switzerland, 3920


  • Sion Airport (SIR) - Switzerland
    38.5 km
  • Aosta Valley Airport (AOT) - Italy
    43.2 km
Public transportation
  • Zermatt railway station
    200 m
  • Zermatt Zbag Zsb Train Station
    450 m
Convenience store
  • Migros
    160 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • European Snowsport Zermatt Ski School
    80 m
  • Summit Ski & Snowboard School
    190 m
  • Stoked Zermatt
    220 m
  • Matterhorn Museum
    320 m
  • Mountaineers' Cemetery
    350 m
  • Sunnegga
    2.0 km
  • Riffelsee Lake
    4.5 km
  • Gornergrat
    5.3 km
  • Matterhorn Glacier Paradise
    9.6 km
Nearby landmarks
  • Metzgerei Bayard
    70 m
  • European Snowsport Zermatt Ski School
    80 m
  • Lindt Chocolate Shop Zermatt
    120 m
  • Chocolaterie Laderach
    120 m
  • Summit Ski & Snowboard School
    190 m
  • OLMO Zermatt
    190 m
  • Zermatt railway station
    200 m
  • Stoked Zermatt
    220 m
  • Hinterdorfstrasse
    240 m
  • Jack Wolfskin Store
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

  • When booking more than 5 rooms, different policies and additional supplements may apply.

House rules

GROUPS No special conditions apply for groups. INTERNET WiFi is available in all areas and is free of charge. PARKING No parking available. PETS Pets are not allowed. CHILDREN AND EXTRA BED POLICY Children of any age are allowed. Children up to and including 1 year old stay for free when using an available cot. People no matter the age stay for CHF 30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Some helpful facts

  • Check-in from13:00
  • Check-out until09:00

Property announcements

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Chalet Bergkristall in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please let Chalet Bergkristall know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property directly. A deposit via bank wire is required to secure your reservation. Chalet Bergkristall will contact you with instructions after booking. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Reviews of Chalet Bergkristall from real guests

Room comfort and quality9.6
Value for money9.4
High score for Zermatt
9+ Exceptional (23)
8-9 Excellent (12)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (0)
Guest Type
Showing 39 verified guest comments
Family with young children

We had an excellent week in Chalet Bergkristall and we highly recommend it to other travellers!”

The location of Chalet Bergkristall was excellent. Close to the lifts, the train station and the ski store and food store. The apartment was clean and well kept. The kitchen was well equipped and spices, dishwashing tablets, soap and toilet paper was provided by the host. The host was very friendly and professional and showed us the facilities so that we easily got to know our way around. There were separate ski and ski boots rooms in the basement, in perfect order. There was a small terrace outside the apartment, which was nice to sit in in the afternoon sun.
The lamp in the ski boots room did not work during our stay, so it was a little dark there.
Reviewed April 21, 2022
Solo traveler

Wonderful place to stay in Zermatt!”

Kind and welcoming host, excellent location, clean and comfy studio perfect for solo or couple traveler. I had an amazing two weeks stay and would definitely come back in the future. Thanks so much!
Reviewed January 22, 2023
Family with young children

Great location and not far from train station, grocery stores, and ski lifts. On a very quiet street, very comfortable.”

Great location on a very quiet street, very comfortable.
Reviewed March 12, 2023
Family with young children

We had a fantastic time, would stay again”

Location was great.
Very clean, owners were incredibly welcoming.
Reviewed February 19, 2023
This is a popular property. Don't miss out!

Back to search results

Back to room choices