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8.5
Excellent
3,787 reviews
3,787 reviews
"Nice accommodation in Chiangmai, cleanness and good breakfast."
"Big and clean rooms, great breakfast."
"The location was good, you could walk to local restaurants, the markets and night bazaar, plenty of tuk tuks and red cars available to get around."
"The hotel is situated in a quiet location, so it's good if you want a quite peaceful sleep and yet not too far from the main attractions."
"The very economical price also included a breakfast buffet."
8.3
Excellent
Location rating score
Empress Hotel
In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Chang Khlan part of Chiang Mai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Wat Chedi Luang. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
110 meters to Art in Paradise, Chiang Mai 3D Art Museum
Check-in [24-hour]
Airport transfer
Excellent breakfast
Prevent the spread of COVID-19 with public and firms’ health safety measures.
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Bicycle rental
Valet parking
Shuttle service
Swimming pool [indoor]
Fitness center
Free Wi-Fi in all rooms!
Front desk [24-hour]
7 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 0.5 km |
Location rating | 8.3 |
Nearest airport | Chiang Mai International Airport (CNX) |
Distance to airport | 3.9 km |
Does Empress Hotel have a fitness center?
Absolutely! Empress Hotel features fitness center that is suitably located on site, catering to your active needs to remain in form while on holiday. For more details, please contact the property for more information.
Does Empress Hotel offer laundry services?
Yes! Empress Hotel offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
Is car parking available at Empress Hotel?
Empress Hotel has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What attractions are in close proximty of Empress Hotel that are in walking distance?
While remaining at Empress Hotel, start off your holiday break by exploring the closest points of interest that are within walking distance to the property which include Art in Paradise, Art in Paradise, Chiang Mai 3D Art Museum, and Ambassador Fashions.
What public parks are close by Empress Hotel?
While staying at Empress Hotel, indulge in your early morning or evening stroll at nearby park which include Railway Park, Buak Hard Public Park, and Kanchanpisek Park.
At what time of the year is Empress Hotel most popular?
Empress Hotel's most popular month where verified tourists have stayed the most is in December.
What is the verified guest review consensus about Empress Hotel's view?
64.0% of our past guest assessments have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Empress Hotel down in the review section.
What is the typical rating that verified Business travelers' have given to Empress Hotel?
Past business travelers that have stayed at this property have given Empress Hotel an average rating of 8.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Empress Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.
Is breakfast offered at Empress Hotel?
Wake up to an amazing continental and buffet breakfast at Empress Hotel. Travelers can enjoy breakfast offered with an additional charge of 450 THB for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.
8.8
"Nice accommodation in Chiangmai, cleanness and good breakfast."
Supatpen
|
August 29, 2023
10
"Big and clean rooms, great breakfast."
Petrus
|
June 3, 2023
8.8
"The location was good, you could walk to local restaurants, the markets and night bazaar, plenty of tuk tuks and red cars available to get around."
Alison
|
April 22, 2023
Experience Ultimate Comfort and Convenience at Empress Hotel in Chiang Mai
Empress Hotel in Chiang Mai, Thailand offers a luxurious and comfortable stay with its top-notch facilities. Guests can indulge in 24-hour room service, shop at the on-site gift/souvenir shop, grab a cup of coffee or a drink at the bar, or enjoy a delicious meal at the restaurant. The hotel also provides laundry service, safety deposit boxes, salon, airport transfer, tours, valet parking, and concierge services. The rooms are equipped with air conditioning, bathrobes, daily newspaper, in-house movies, hair dryer, television, mini bar, and satellite/cable TV. For ultimate relaxation, guests can enjoy a massage, take a dip in the indoor or outdoor pool, work out at the fitness center, or unwind in the sauna and steam room. There is also a poolside bar for refreshing drinks. Wi-Fi is available in public areas, and there is a car park onsite, as well as car hire, luggage storage, dry cleaning, express check-in/check-out, and ticket services. Guests can start their day with a breakfast buffet or continental breakfast, and there is even a designated smoking area for smokers. With its convenient location and excellent facilities, Empress Hotel is the perfect choice for a memorable stay in Chiang Mai.
Room Types at Empress Hotel Chiang Mai
Empress Hotel in Chiang Mai offers a variety of room types to cater to the different needs of its guests. These include the Deluxe room with either 2 single beds or 1 king bed, the Executive room with 1 king bed or 2 single beds, the Executive Suite with 1 king bed, the Family Suite with 108 square meters, the Studio Suite with 1 king bed and 38 square meters, and the Superior room with either 2 single beds or 1 king bed. Each room type is designed to provide comfort and convenience to guests during their stay at Empress Hotel.
Discover the World of 3D Art at Art in Paradise
Empress Hotel is just a stone's throw away from Art in Paradise, Chiang Mai's 3D Art Museum. This unique attraction features over 130 interactive 3D paintings that create stunning optical illusions. Visitors can pose with the artwork and become part of the scene, whether it's swimming with dolphins or escaping from a giant spider. The museum is a fun and family-friendly experience that is sure to leave a lasting impression on guests of all ages. With its convenient location, Empress Hotel is the perfect base for exploring this one-of-a-kind attraction.
Exceptional Service, Beautiful Rooms, and Great Location
Empress Hotel in Chiang Mai, Thailand is a top-rated hotel that consistently receives positive customer reviews. Guests rave about the beautiful and clean rooms, exceptional service from friendly staff, and great location. The hotel offers a good choice of food at breakfast and the pool is clean and nice. Visitors mention that the hotel is perfect for their needs and they would definitely stay again. Overall, Empress Hotel is a great place to stay in Chiang Mai.
Experience Exemplary Service and Comfort at Empress Hotel
Empress Hotel in Chiang Mai, Thailand has received numerous positive customer reviews for its exceptional service and comfortable accommodations. With an overall rating of 8.5, guests have praised the hotel's staff performance, describing them as friendly, helpful, and attentive. The hotel's location has also been highly regarded with a rating of 8.3, making it a convenient base for exploring the city. Guests have also appreciated the hotel's cleanliness, rating it an 8.5, and have enjoyed the facilities and food, giving it an 8.2 and 8.1 respectively. With a rating of 8.5 for value and 8.3 for comfort, Empress Hotel offers guests a great stay at an affordable price. Whether you are traveling for business or leisure, Empress Hotel promises a memorable and enjoyable experience for all.
8.2
Breakfast
171 mentions
Housekeeping
87 mentions
Food & Dining
45 mentions
Internet
42 mentions
8.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In accordance with Thailand's pandemic protocols, the hotel will require a proof of vaccination and a recent negative COVID-19 test from the guest at check-in.
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Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Excellent service ”
We were greeted with a warm welcome and a big bag of complimentary goodies on our arrival, we stayed in room 1628 with a swimming pool view. The hotel is situated in a quiet location, so it's good if you want a quite peaceful sleep and yet not too far from the main attractions. The breakfast i think could have been a bit better, juice from boxes is not a good thing, but all the staff were very helpful especially Paul at the front of desk who gave us a late check-out and also drove us to the airport. We will definitely be staying here again if were in Chiang Mai.
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Nicely kept older hotel ”
I booked 2 deluxe king rooms for 2 couples traveling together for 3 nights. Check in was easy and we were supposed to get a welcome drink according to the reservation but instead they give you a gift bag. The bag included numerous snacks and orange juice plus some sparkling water. Our rooms were on the 14th floor. The rooms were very clean and spacious. Sure the furniture and fixtures might be a little dated but everything works and was comfortable. Bathroom is good with plenty of hot water and water pressure. Bonus is hot water at the sink also. Possible bathroom negative is that the shower is in a fairly tall tub. If you have any mobility issues it might be difficult to get in and out of the shower. Facilities are good. Breakfast is nice and located at the lobby restaurant. But the pool is closed. Now you have to walk to the Empress Premier next door to use the pool or gym. A little inconvenient. Good location for exploring Chiang Mai. We were there for Christmas. As a bonus the Chiang Mai Catholic Cathedral is located behind the hotel across from the Empress Premier building. I would definitely recommend the Empress hotel when you visit Chiang Mai.
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Excellent hotel for the price ”
Friendly staff. Nice pool. Good value for money compared to others in the area. Colonial style hotel. Only negative is the bathroom needs a little updating to keep it fresh. Bathtub with shower that some people could have difficulty getting out of. Breakfast was good. No traffic noise so that’s always a plus. Would return and recommend to anyone.
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Ignore older reviews”
Stayed for a night at the Empress. Room was spacious, bed was comfortable, everything very clean. The hotel had an old world charm. I could use the modern building/wing's pool if I had chosen to. Breakfast was good, had live egg counter, had fruits, continental and Asian (hot) food items and a live egg counter as well. Centrally located. No complaints. Fantastic front end/reception team. Would happily return!
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Great stay!”
The Empress is a beautiful hotel with a great staff. I can’t say enough about how well I was treated by the staff, particularly Aoy at the front desk. She did everything she could to make my stay more enjoyable. The bed in my room was better than most but due to back surgery I prefer a very soft bed. I asked her if she could help and within minutes I had a mattress topper on my bed. Now that’s service! Fresh fruit plate delivered to your room and friendly greetings from everyone everyday. It was a pleasure just being there. The Empress has one of the larger pools in Chiang Mai and it is well maintained. Towels are provided and there are nice restrooms available as well. The gym is well equipped and very clean. Due to covid and the lack of tourism the main Empress Hotel is still closed. The smaller, but still very large, Empress Premier building is the only one operating at this time. The restaurants are closed but room service is available. Grab taxis are readily available to go anywhere in the city for $2 to $4 and the list of great restaurants is endless. It was very quiet and the room was extremely comfortable. I really enjoyed my stay.
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I will never stay anywhere else in Chiang Mai”
I've never been treated so well by hotel staff. This is one of the oldest hotels in Chiang Mai and it has the total Lanna culture and attitude. I don't know why my son and I got so lucky but upon arrival they upgraded us to a better room and then they brought a lovely basket of snacks with probably $40 worth of stuff in it. Then they invited us to a free 7 course dinner with free drinks. I had never stayed here and was treated like royalty. The breakfasts are superb. Freshly baked bread and anything you would want whether you are Asian or Western. If anybody asks me where to stay in Chiang Mai, I will tell them Empress Hotel.
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Excellent Hotel! Amazing Staff!”
Large quite and clean room. Friendly staff. Location is good near to night market. Easy access to different attractions and airport. We were give a room upgrade and free return airport transfer.
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Supercalifragilisticexpialidocious!”
!Superb hotel in Chiangmai city with excellent services. Room is beautiful, clean, and facilities. If you search for fine accommodation, I would like to suggest here, the Empress hotel. 😊 Ps. Ten marks for P’Oiy, Room Division Manager who took care of my trip marvelously.
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Impressive Empress”
Good value for money. Good location Staff friendly and attentive. Very clean. Enjoyed my stay here.
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Exceptional”
The service and stuff were genuinely nice and helpful. Great hotel in a great location. Comfortable beds and great pool.
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Enjoyed our stay”
Staff was lovely and helpful. Not modern but very clean and quiet
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Really nice ”
Good location. Big rooms. Everything was good.
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nice hotel”
the room was big, the location near the night bazar, we received fruits and a box of goodies as welcome, juice and water
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Beautiful Hotel ”
I have stayed there several times now I love this place You can’t go wrong 🙏
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Empress”
Very nice hotel in the heart of Chiangmai located about 1 KM from the old city. Staff was friendly, spoke good English, and very attentive to every need. Upon arrival my wife was given a nice bouquet of flowers an we were given a free upgrade to an executive suite. The regular price would be too expensive but due to the decline in tourism, we revived a deep discount on Agoda so made it an excellent bargain. Pool was clean and nice.
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Exceptional”
Older hotel but everything was nice and felt good inside the room. Go and book this one of the price is good .
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Really nice”
Would definitely return!
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Empress - impress”
Very nice room, Easy to travel and give the gifts before stay and after check out The staffs are friendly and provided what you have requested. Car park is big but sometime the hotel is having the conference. Breakfast is good. big quantity :)
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Amazing place”
Spent the New year eve here, it was amazing. Thanks Empress hotel
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More then perfect”
I leave and work more then 25 Years in Thailand and Travel often in Thailand,but the Empress Hotel is the best Hotel that fullfill,Friendly,Cleaness etc.I have a Wonderfull time here.I will come definitively again
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