Four Points by Sheraton Shenzhen

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

5 Guihua Road, Futian District, Futian District, Shenzhen, China, 518038

Highlights

Inside city center

Ab excellent choice for stay in Shenzhen
870 meters to public transportation

870 meters to public transportation - Lok Ma Chau MTR Station is within 870 meters

Air conditioning

Daily housekeeping

Bar

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

About us

Experience the vibrant Futian District at Four Points by Sheraton Shenzhen, where modern architecture meets lush parks. Ideal for two travelers, this hotel offers refreshing mountain views from cozy rooms equipped with convenient amenities. Guests can indulge in a private breakfast in the comfort of their room or unwind by the splendid swimming pool, complete with a stylish bar for relaxing evenings. Perfectly situated, the hotel is just 1.8 kilometers from the Shenzhen Convention and Exhibition Centre, making it an excellent choice for business travelers attending events. Enjoy an exceptional stay that balances comfort, convenience, and urban exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Shenzhen every 1 minutes on Agoda.com
Service 8.2
Cleanliness 8.0
Room comfort and quality 7.9
Facilities 7.8

Based on 3,277 verified reviews

Service

8.2

Cleanliness

8.0

Room comfort and qua...

7.9

Facilities

7.8

Value for money

7.7

Location

7.5

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Nearest transportation options

Lok Ma Chau Station is within 0.89 km

See map

7.5Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
COCO Park
2.2 km
Lianhuashan Park
4.6 km
Luohu Commerical City (Lo Wu Shopping Plaza)
6.2 km
OCT HARBOUR
6.7 km
China Folk Culture Village
7.4 km
Closest landmarks
XiangGang GuoJi FengQing Jie
590 m
Advocate general merchandise Mall(jintian road)
770 m
Futian District
820 m
Lok Ma Chau Station
890 m
Lokmachau Control Point
900 m

Good to know

Value for money7.7
Location rating7.5
Nearest airportSheung Wan Heliport (HHP) - Hong Kong SAR, China
Distance to airport26.9 km

Rooms available at Four Points by Sheraton Shenzhen

Very good
Room comfort & quality

7.9

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Based on 658 reviews from verified travelers

Superior Room, Guest room, 1 King
...
  • Room size: 21 m²/226 ft²
  • River view
  • 1 king bed
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Superior Double Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
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Selected Room, Guest room, 1 King
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 king bed
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Selected Room, Guest room, 2 Double
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Superior Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
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Selected Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Executive Room, Larger Guest room, 1 King
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 king bed
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Executive Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 68 m²/732 ft²
  • Nature view
  • 1 king bed
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Superior Room, Guest room, 1 Queen
...
  • Room size: 21 m²/226 ft²
  • Mountain view
  • 1 queen bed
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Superior Suite
...
  • Room size: 54 m²/581 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Four Points by Sheraton Shenzhen's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Verified past guests that have stayed at Four Points by Sheraton Shenzhen had an average nightly stay of 2 nights at this property.

The average room rate for Four Points by Sheraton Shenzhen in the past month is 636.58 CNY, compared to city's average of 487.29 CNY.

Verified business travelers that have stayed at this property have given Four Points by Sheraton Shenzhen an average rating of 7.8. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Four Points by Sheraton Shenzhen an average rating of 7.9. You can look up on more specific customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Shopping options in Four Points by Sheraton Shenzhen’s Futian District neighborhood include COCO Park.

Your memorable occasion or event can be hosted at this property's venue. Big events and gatherings including weddings can be managed at Four Points by Sheraton Shenzhen.

The nearest airport to Four Points by Sheraton Shenzhen is Sheung Wan Heliport, 27.0 km away.

More about Four Points by Sheraton Shenzhen

More about Four Points by Sheraton Shenzhen

Experience Comfort and Convenience at Four Points by Sheraton Shenzhen

Nestled in the vibrant city of Shenzhen, China, Four Points by Sheraton Shenzhen offers guests a seamless blend of modern comfort and timeless elegance. Established in 2004 and thoughtfully renovated in 2007, this hotel boasts a contemporary design that caters to both business travelers and leisure visitors alike. With its strategic location, guests can easily explore Shenzhen’s bustling city life, making it an ideal choice for those seeking both convenience and relaxation. The hotel’s check-in time begins at 3:00 PM, providing ample opportunity for guests to settle in and unwind after their journey. Check-out is conveniently scheduled until 12:00 PM, allowing for a relaxed departure. Please note that the hotel maintains a strict child policy, and children are not permitted to stay free of charge, which may incur additional fees. Whether you're visiting for business or leisure, Four Points by Sheraton Shenzhen promises a comfortable stay with attentive service in the heart of this dynamic city.

Unwind and Indulge in Exciting Entertainment Facilities at Four Points by Sheraton Shenzhen

At Four Points by Sheraton Shenzhen, we understand the importance of providing our guests with a wide range of entertainment facilities to ensure a memorable stay. Whether you're looking to relax, pamper yourself, or have some fun, our hotel has got you covered. Indulge in a shopping spree at our onsite shops, where you can find a variety of souvenirs, fashion items, and local crafts. Treat yourself to a makeover at our salon, where our experienced stylists will help you achieve the perfect look for any occasion. For those seeking ultimate relaxation, our hotel offers a hot tub, sauna, and steam room. Unwind and rejuvenate your body and mind as you soak in the warm waters or detoxify in the sauna and steam room. Escape to our beautiful garden, a tranquil oasis amidst the bustling city. Take a leisurely stroll, find a cozy spot to read a book, or simply enjoy the serenity of nature. With our extensive range of entertainment facilities, Four Points by Sheraton Shenzhen ensures that every guest's stay is filled with relaxation, rejuvenation, and enjoyment.

Stay Active and Energized at Four Points by Sheraton Shenzhen

At Four Points by Sheraton Shenzhen, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer an array of top-notch sports facilities to cater to your fitness needs. Our fitness center is fully equipped with state-of-the-art exercise machines and equipment, ensuring you can enjoy a fulfilling workout session. Whether you prefer cardio exercises, weightlifting, or strength training, our fitness center has everything you need to achieve your fitness goals. If you're looking to cool off and take a refreshing dip, our outdoor pool is the perfect spot. Surrounded by lush greenery and comfortable loungers, it provides a tranquil oasis where you can relax and soak up the sun. And for those who crave a refreshing beverage while lounging by the pool, our poolside bar serves a variety of drinks and snacks to keep you hydrated and satisfied. For those seeking a more holistic approach to fitness, our yoga room offers a serene space where you can practice your asanas and find inner balance. Whether you're a beginner or an experienced yogi, our yoga room provides a peaceful environment to enhance your mind-body connection. We understand that fitness is a priority for many of our guests, which is why we offer complimentary access to our fitness center. Open 24 hours a day, you can work out at your own convenience, ensuring you never have to compromise on your fitness routine. Additionally, for those looking for a more personalized fitness experience, we also offer a fitness center with additional charge, where you can avail the services of a professional trainer to guide you through your workouts. At Four Points by Sheraton Shenzhen, we believe that staying active should be a seamless part of your stay. With our exceptional sports facilities, you can maintain your fitness regime while enjoying a comfortable and relaxing stay in Shenzhen, China.

Exceptional Convenience Facilities at Four Points by Sheraton Shenzhen

Experience unparalleled comfort and convenience at Four Points by Sheraton Shenzhen, where guest satisfaction is our top priority. Our attentive room service ensures you enjoy delicious meals and beverages delivered right to your room, offering a seamless dining experience in the comfort of your own space. For personalized assistance and local insights, our dedicated concierge team is always available to help you plan your stay, whether it's arranging transportation, booking tours, or providing recommendations to explore Shenzhen. Guests with access to the Executive Lounge can indulge in exclusive amenities, including complimentary refreshments and a tranquil space to unwind or conduct business in style. To keep your stay impeccable, our daily housekeeping service ensures your room remains spotless and comfortable throughout your visit. Whether you're here for business or leisure, these thoughtfully curated facilities are designed to enhance your experience, making your stay at Four Points by Sheraton Shenzhen both convenient and memorable.

Convenient Transport Facilities at Four Points by Sheraton Shenzhen

At Four Points by Sheraton Shenzhen, guests can enjoy a range of convenient transport facilities to make their stay hassle-free. The hotel offers a spacious car park onsite, allowing guests to easily park their vehicles without any additional charges. Whether you are traveling by car or planning to rent one during your stay, the hotel also provides a car hire service, ensuring that you have the freedom to explore the city at your own pace. For those looking to explore the city without the hassle of driving, Four Points by Sheraton Shenzhen offers a convenient shuttle service. This service allows guests to easily access popular tourist attractions, shopping centers, and business districts in the city. Additionally, the hotel provides a taxi service, making it easy for guests to travel to and from the airport or any other destination within Shenzhen. With these transport facilities, guests can enjoy the convenience and flexibility they need to make the most of their stay at this exceptional hotel.

Luxurious Room Facilities at Four Points by Sheraton Shenzhen

Experience ultimate comfort and convenience with the exceptional room facilities at Four Points by Sheraton Shenzhen. Each room is equipped with state-of-the-art amenities to ensure a memorable stay. Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the bustling city. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay. Stay updated with the latest news by enjoying your complimentary daily newspaper, keeping you informed and entertained throughout your visit. For those who like to style their hair, a hair dryer is readily available in every room. Catch up on your favorite shows on the high-definition television, offering a wide range of channels for your entertainment. Quench your thirst with the well-stocked mini bar, offering a variety of beverages and snacks. Enjoy the breathtaking views of the city or relax in the fresh air on your own private balcony or terrace, available in select rooms. Stay connected with the satellite/cable TV and stay entertained with the refrigerator, perfect for storing your favorite snacks and drinks. At Four Points by Sheraton Shenzhen, every detail is taken care of to ensure a comfortable and enjoyable stay for all guests. Experience the utmost convenience and relaxation with our exceptional room facilities.

Exceptional Dining Experience at Four Points by Sheraton Shenzhen

At Four Points by Sheraton Shenzhen, guests can enjoy the convenience and comfort of our dedicated room service, offering a diverse selection of delicious meals and beverages delivered right to your door. Whether you're craving a hearty breakfast, a light snack, or a satisfying dinner, our attentive staff ensures your culinary needs are met with efficiency and care, allowing you to relax and unwind in the comfort of your room. Complementing our room service, the hotel provides daily housekeeping to maintain a clean, fresh, and welcoming environment. Our professional housekeeping team diligently ensures your space is tidy and comfortable each day, enhancing your overall stay. While the hotel may not feature a traditional restaurant on-site, our focus on personalized dining through room service and meticulous cleanliness guarantees a pleasant and satisfying experience during your visit to Shenzhen.

Luxurious and Spacious Room Options at Four Points by Sheraton Shenzhen

Discover a variety of comfortable and stylish room options at Four Points by Sheraton Shenzhen, designed to cater to diverse preferences and needs. Choose from our Superior Suite, offering a generous 54 square meters of space with a plush King Bed, or opt for our well-appointed Superior Rooms featuring options like 1 Queen Bed, 1 King Bed, or two Double Beds, all within 21 square meters. For those seeking more room to relax, our Selected Rooms and Executive Rooms provide larger layouts, ranging from 28 to 30 square meters, with options for 1 King or 2 Double Beds. For a truly luxurious stay, explore our 1 Bedroom Suites, including options with 65 and 68 square meters of elegant living space, each featuring a comfortable 1 King Bed, perfect for extended stays or special occasions. Our Four Points Suite on the Executive level offers an expansive 68 square meters of sophisticated comfort. Booking these rooms through Agoda ensures you receive the best prices available, along with a hassle-free, easy reservation process, allowing you to focus on enjoying your stay in Shenzhen without any worries.

Discover the Vibrant Futian District in Shenzhen

Welcome to the bustling Futian District in Shenzhen, China's modern metropolis! Situated in the heart of the city, Four Points by Sheraton Shenzhen offers the perfect base for exploring this vibrant neighborhood. Futian District is known for its impressive skyline, with towering skyscrapers and futuristic architecture that showcase Shenzhen's rapid development. As you stroll through the streets, you'll be surrounded by a mix of modern shopping malls, high-end restaurants, and trendy bars. Don't miss the chance to explore COCO Park, a popular entertainment complex that offers a wide range of shopping, dining, and nightlife options. For those seeking a cultural experience, Futian District is also home to several museums and art galleries. Visit the Shenzhen Museum to learn about the city's history and see fascinating exhibits on display. Art enthusiasts will be captivated by the Guan Shanyue Art Museum, which showcases the works of renowned Chinese artists. Whether you're a history buff or an art lover, Futian District has something to offer everyone.

Convenient Transportation from Nearby Airports to Four Points by Sheraton Shenzhen

Located in the vibrant Futian District of Shenzhen, China, Four Points by Sheraton Shenzhen offers a convenient and comfortable stay for both business and leisure travelers. Getting to this modern hotel is a breeze, thanks to its proximity to several airports in the area. If you are arriving at Shenzhen Bao'an International Airport, the most convenient way to reach Four Points by Sheraton Shenzhen is by taxi. The journey takes approximately 30 minutes, depending on traffic conditions. Taxis are readily available at the airport, and it is recommended to use official taxis with meters to ensure a fair fare. Alternatively, if you prefer public transportation, you can take the Airport Express Line 11 from Shenzhen Bao'an International Airport to Futian Station. From there, transfer to Line 3 and get off at Shixia Station. Four Points by Sheraton Shenzhen is just a short walk away from the station, making it a convenient option for those who want to explore the city using the metro system. For travelers arriving at Hong Kong International Airport, there are several transportation options to reach Four Points by Sheraton Shenzhen. The most convenient option is to take the Airport Express train to Futian Station, which takes around 30 minutes. From Futian Station, you can either take a taxi or use the metro system to reach the hotel. If you choose to take a taxi, the journey from Futian Station to Four Points by Sheraton Shenzhen will only take a few minutes. With its convenient location and easy access to nearby airports, Four Points by Sheraton Shenzhen is an ideal choice for travelers looking for a comfortable and hassle-free stay in Shenzhen, China.

Discover the Vibrant Surroundings of Four Points by Sheraton Shenzhen

Located in the heart of Shenzhen, Four Points by Sheraton Shenzhen offers a convenient base for exploring the city's vibrant surroundings. Situated near several prominent landmarks and attractions, guests will find themselves immersed in the rich culture and natural beauty of this bustling metropolis. Just a stone's throw away from the hotel is Lianhuashan Park, a tranquil oasis amidst the urban landscape. Take a leisurely stroll through the park's lush greenery and admire the picturesque lake, colorful flowers, and charming pavilions. For those interested in art and history, the Shenzhen Museum is a must-visit. Discover the city's fascinating past through its extensive collection of artifacts and exhibitions. Nature enthusiasts will delight in the proximity to the Shenzhen Mangrove Nature Reserve. Explore the diverse ecosystem of mangroves, wetlands, and bird species as you embark on a guided tour or simply enjoy a peaceful walk along the boardwalks. Link City offers a vibrant shopping experience, with a wide array of trendy boutiques, restaurants, and entertainment options. For a dose of relaxation, head to the Oriental Palm Spring International Spa Club, where you can indulge in rejuvenating treatments and unwind in the tranquil atmosphere. Sports enthusiasts can make use of the state-of-the-art facilities at Jingtian Tennis Centre, perfect for a friendly match or a rigorous workout. With its prime location, Four Points by Sheraton Shenzhen ensures that guests have easy access to these landmarks and attractions, allowing them to make the most of their stay in this dynamic city.

Convenient Public Transport Stations Near Four Points by Sheraton Shenzhen

Located in the heart of Shenzhen, Four Points by Sheraton Shenzhen offers easy access to several public transport stations, making it a convenient choice for travelers. Just a short walk away from the hotel, you will find Meijing Metro Station, which connects you to the city's extensive metro network. This allows you to explore popular attractions such as Window of the World and Happy Valley with ease. For those looking to venture further, Futian Checkpoint Metro Station is also nearby. From here, you can catch a train to Hong Kong, making it a great option for international travelers. Additionally, Shenkang Metro Station and Xiangmi Metro Station are within walking distance, providing convenient links to other parts of the city. If you prefer to travel by bus, Chegongmiao Metro Station is a major bus interchange, offering a wide range of bus routes to various destinations in Shenzhen. Xiangmihu Metro Station, Fumin Metro Station, Lianhuacun Metro Station, Shenyun Metro Station, and Jingtian Metro Station are also nearby, ensuring that you have plenty of options to explore the city's vibrant neighborhoods and landmarks. With its strategic location and proximity to multiple public transport stations, Four Points by Sheraton Shenzhen is the ideal base for both business and leisure travelers seeking to discover all that Shenzhen has to offer.

A Culinary Adventure Awaits

When it comes to dining options near Four Points by Sheraton Shenzhen, you'll be spoilt for choice. Just steps away from the hotel, you'll find a range of restaurants to satisfy every craving. For a taste of home-cooked dishes, head to Grandma's Home, where you can indulge in comforting Chinese cuisine. If you're in the mood for something more adventurous, Bus grill offers a unique dining experience with its grilled specialties. Yumizhou is the perfect spot for seafood lovers, serving up fresh and flavorful seafood dishes. For a taste of Sichuan cuisine, Bashu Fengyue is a must-visit, known for its bold flavors and spicy dishes. Jinhuangting Restaurant is a great option for those looking to sample authentic Cantonese cuisine, while Tequila Coyote Cantina offers a lively atmosphere and delicious Mexican fare. Ensue is a fine dining establishment that specializes in modern Chinese cuisine, perfect for a special occasion. Tasty Steak is a haven for meat lovers, serving up juicy steaks cooked to perfection. Don't miss the opportunity to try the famous Jinzhizun Roast Goose, a local delicacy that will leave your taste buds wanting more. And for those craving traditional Fujian cuisine, Fuqinglong Restaurant is the place to be. With such a diverse range of dining options right at your doorstep, your culinary adventure awaits at Four Points by Sheraton Shenzhen.

Shop 'til you drop at nearby shopping landmarks

Located in the heart of Shenzhen, Four Points by Sheraton Shenzhen is surrounded by a plethora of shopping landmarks that will delight any shopaholic. Just a short distance away, you'll find the Duty-free Shopping Mall (Shennan), where you can indulge in some tax-free retail therapy. For those looking for fresh produce and local delicacies, Fukuda Farmers Market is the perfect place to explore. Shenzhen Yijing Central Walk and Central Walk Shopping Mall offer a wide range of international and local brands, ensuring you'll find everything you need. Szitic Plaza and Lok Fu Shopping Mall are also nearby, providing even more shopping options. If you're in the mood for some upscale shopping, head to Merlin Tianhong Plaza and Rainbow Shopping Mall (Merlin) for a luxurious experience. And for those seeking department store shopping, New World Department Store (Meihualu) and East Town Plaza are just a stone's throw away. With such a variety of shopping landmarks in the vicinity, Four Points by Sheraton Shenzhen is the perfect base for a memorable shopping spree.

Affordable Luxury at Four Points by Sheraton Shenzhen

Indulge in a luxurious stay at Four Points by Sheraton Shenzhen without breaking the bank. With an average price of $121 per room, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Shenzhen, which stands at $93. At Four Points by Sheraton Shenzhen, you can experience the perfect blend of comfort, convenience, and affordability. Each room is elegantly designed with modern amenities and stylish furnishings, ensuring a relaxing and enjoyable stay. Whether you're visiting for business or leisure, this hotel provides a range of facilities including a fitness center, a swimming pool, and a spa, allowing you to unwind and rejuvenate after a long day of exploring the city. Located in the heart of Shenzhen, this hotel offers easy access to popular attractions, shopping malls, and dining options. With its prime location and competitive pricing, Four Points by Sheraton Shenzhen is the ideal choice for travelers seeking a memorable and affordable stay in this vibrant city.

A Pleasant Experience at Four Points by Sheraton Shenzhen

Guests rave about the spacious and clean rooms at Four Points by Sheraton Shenzhen, making it a top choice for a comfortable stay. The hotel staff is highly praised for their helpful and courteous service, ensuring a pleasant experience for every guest. Food enthusiasts will be delighted by the good quality dishes served at the hotel's restaurant. With a nice room, delicious breakfast, and excellent facilities, this hotel truly lives up to its Sheraton name. Located within walking distance from Futian Border and Coco Park, it is also a great choice for business travelers. Overall, guests have had a great stay at this hotel, making it a true gem in Shenzhen.

A Wonderful Stay at Four Points by Sheraton Shenzhen

Discover a truly remarkable hotel experience at Four Points by Sheraton Shenzhen, where exceptional customer ratings speak volumes about the quality of service and facilities offered. With an impressive overall rating of 7.9, this hotel has consistently impressed guests with its commitment to excellence. One of the standout features of Four Points by Sheraton Shenzhen is its exceptional staff performance, which has received a remarkable rating of 8.1. Guests have consistently praised the hotel's friendly and attentive staff, who go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the efficient service throughout the stay, the staff at Four Points by Sheraton Shenzhen truly knows how to make guests feel valued and cared for. In addition to the outstanding staff performance, guests have also been highly satisfied with the cleanliness of the hotel, giving it a rating of 8.1. The housekeeping team at Four Points by Sheraton Shenzhen is dedicated to maintaining a spotless environment, ensuring that guests can relax in a clean and comfortable space. Whether it's the pristine guest rooms, the well-maintained common areas, or the sparkling bathrooms, every corner of the hotel exudes a sense of cleanliness and hygiene.

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Amenities and facilities

Very good7.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
The Grill& Bar
  • Cuisine: Seafood, Steakhouse
  • Menu: Buffet
知味特色餐廳 Taste Signature Restaurant
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte
Taste Deli
  • No additional information available
聚味軒 China Spice
  • Cuisine: Chinese, Cantonese
  • Menu: A-la-carte

Location

5 Guihua Road, Futian District, Futian District, Shenzhen, China, 518038

Very good7.5

Location

Airports
  • Sheung Wan Heliport (HHP) - Hong Kong SAR, China
    26.9 km
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    27.0 km
Public transportation
  • Lok Ma Chau Station
    890 m
Hospital or clinic
  • Shenzhen Maternity & Child Healthcare Hospital
    980 m
Shopping
  • Luohu Commerical City (Lo Wu Shopping Plaza)
    6.2 km
Cash withdrawal
  • ATM
    150 m

What's nearby

Popular landmarks
  • COCO Park
    2.2 km
  • Lianhuashan Park
    4.6 km
  • Luohu Commerical City (Lo Wu Shopping Plaza)
    6.2 km
  • OCT HARBOUR
    6.7 km
  • China Folk Culture Village
    7.4 km
  • Shenzhen Window of the World
    9.2 km
  • Happy Valley of Shenzhen
    9.2 km
  • Dafen Oil Painting Village
    13.5 km
  • OCT East Shenzhen
    25.9 km
  • Dameisha Beach
    26.7 km
Nearby landmarks
  • XiangGang GuoJi FengQing Jie
    590 m
  • Advocate general merchandise Mall(jintian road)
    770 m
  • Futian District
    820 m
  • Lok Ma Chau Station
    890 m
  • Lokmachau Control Point
    900 m
  • Shenzhen Maternity & Child Healthcare Hospital
    980 m
  • Oriental Palm Spring International Spa Club
    1.0 km
  • SLF International Spa Club
    1.0 km
  • Huanggangcun Metro Station
    1.0 km
  • Shixia Metro Station
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Daily Internet/Wi-Fi fee0 CNY
  • Breakfast charge (unless included in room price)208 CNY
The property
  • Year property opened2004
  • Number of floors28
  • Room voltage220
  • Non-smoking rooms/floorsyes
  • Number of restaurants4
  • Number of bars/lounges1
Parking
  • Daily parking fee35 CNY

Property announcements

According to local government regulations, hotel will no longer provide disposable items such as shoe brushes, combs, nail files, razors, and toothbrushes unless requested by guests.

Reviews of Four Points by Sheraton Shenzhen from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.8

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 4.4
  • 10
  • 5.2
  • 9.6
  • 9.2
  • 8.4
  • 6.4
  • 10

Most recent

  • Service score 8.2 out of 10 and is a high score in Shenzhen
    Service8.2
  • Cleanliness score 8 out of 10 and is a high score in Shenzhen
    Cleanliness8.0
  • Room comfort and quality score 7.9 out of 10 and is a high score in Shenzhen
    Room comfort and quality7.9
  • Facilities score 7.8 out of 10 and is a high score in Shenzhen
    Facilities7.8
  • Value for money score 7.7 out of 10 and is a high score in Shenzhen
    Value for money7.7
  • Location score 7.5 out of 10 and is a high score in Shenzhen
    Location7.5
High score for Shenzhen

Rating

9+ Exceptional (56)
8-9 Excellent (47)
7-8 Very Good (64)
6-7 Good (32)
<6 Below Expectation (55)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 254 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Mr from Hong Kong SAR, China
    Family with teens
    Selected Room, Guest room, 2 Double
    Stayed 1 night in September 2025

    “Ab excellent choice for stay in Shenzhen”

    We stayed here for a short stay in Shenzhen. We arrived from Hong kong and the hotel is a short drive from Futian port. The check in was smooth and the lady explained everything in detail. The room was spacious, clean and provided with al usual facilities. The beds were comfy and quality of toiletries and linen was good. The bathroom was fitted with Rain shower but no bath tub. They have an outdoor swimming pool with an additional child pool. The buffer breakfast was lavish with live stations for eggs, noodles, ramen and pan cakes. They had a mix of continental and Chinese cuisine and the bakery collection was really nice. We loved the breakfast here. The hotel is not located close to any metro but taxis are available at all times or you can opt for didi. The hotel also has complementary bus service to few locations. There is not much shipping or restaurants in the vicinity but there is a general store next to hotel building. Overall we loved our stay here and would highly recommend if you are staying in Futian.

    Reviewed September 28, 2025

    Dear Guest, Thank you very much for your praise on our environment, food quality, service and hygiene. Following professional standards, we meticulously refine every detail of the environment, strictly control the quality of our food offerings, and ensure a high-quality experience for our guests through standardized service procedures and meticulous hygiene management. Meanwhile, the hotel is already preparing for renovations. Once again, thank you for your attention, and we look forward to providing you with excellent service again in the near future. Four Points by Sheraton Shenzhen

    Responded October 09, 2025
    Four Points by Sheraton Shenzhen
  2. 8.4
    Excellent
    Chin from Singapore
    Solo traveler
    Superior Room, Guest room, 1 King
    Stayed 2 nights in November 2025

    “Great Stay with Minor Flaws”

    The location is fantastic, making it easy to explore the area, and the spacious rooms add to the comfort of the stay. The pool and amenities were enjoyable, and breakfast offered a good variety to start the day. While the cleanliness was generally good, there were a few minor areas that could use improvement. Overall, the staff were friendly and helpful, contributing positively to the experience despite some small drawbacks.

    Reviewed December 30, 2025

    Dear Guest, First and foremost, thank you very much for your support and recognition of Four Points by Sheraton Shenzhen! We will continue to provide you with a sincere, streamlined and comfortable stay experience. Meanwhile, the hotel is already making preparations for renovation. Thank you again for your attention. We look forward to serving you with our premium quality service again in the near future! Four Points by Sheraton Shenzhen

    Responded January 05, 2026
    Four Points by Sheraton Shenzhen
  3. 6.4
    Good
    Myat from Singapore
    Business traveler
    Superior Room, Guest room, 1 Queen
    Stayed 2 nights in January 2026

    “Old hotel in need of refurbish ”

    Pros: - Spacious rooms - Helpful staff - Good location (near futian train station and several malls) - Suits business travelers - Good breakfast buffet Cons: - Room & several parts of the hotel smelled like smoke - Old fixtures & worn furniture - Not the cleanest. Dirty bathroom tiles (under sink maybe due to leakage) Hotel staff shared with me that the hotel is undergoing a renovation. I believe it will be a more enjoyable stay after that is complete

    Reviewed January 18, 2026
  4. 8.4
    Excellent
    Vikram from India
    Family with teens
    Superior Double Room
    Stayed 3 nights in September 2024

    “Nice and cozy stay”

    We stayed here recently and would say it was nice and comfortable stay. It is a 4 star so when we evaluate it we need to keep that in mind. Room size was good. Restaurant had pretty decent spread on food but very less vegan options. This part saddens me a lot. They need to add atleast 4-5 vegan options for the guests not everyone would be like to eat non-vegetarian food. Staff was very supportive but not all had good English speaking skills. It is again a downside because many hotels have upgraded their staff skills especially to handle foreign guests. Overall nice and cozy stay.

    Reviewed September 17, 2024

    Dear guest, Very appreciate you for taking time to share with us your experience while at our hotel. We are delighted that you like our hotel. It is because your encouragement is the biggest motivation for us to make continuous improvement so as to provide each guest with better service. Thank you again for your recommendation. And we will strengthen our staff's service and language skills, thanks for your great suggestion. We are looking forward to your return. Four Points by Sheraton Shenzhen

    Responded September 18, 2024
    Four Points by Sheraton Shenzhen
  5. 10.0
    Exceptional
    Wilson from Hong Kong SAR, China
    Family with teens
    Superior Double Room
    Stayed 1 night in June 2025

    “Great location, excellent staff attitude.”

    We didn't excessively rush for the delayed handover of the property, and their attitude was excellent. Also, I really liked their swimming pool and gym. Since we returned late from our outing, we went to the gym at eleven o'clock. They said to let them know if we needed to open the door after eleven, and I didn't leave until almost half past twelve. What truly defines five-star service is exactly this typical case. The drinks in the fridge were free to take, which made us very satisfied! The Sheraton brand truly lives up to its reputation!

    Reviewed July 04, 2025
    Auto-translated through generative A.I.

    尊敬的賓客,您好!首先十分感謝您對深圳福朋喜來登酒店的支持與肯定!我們將持續為提供真誠、簡約、舒適的入住體驗。同時酒店也已經在做翻新準備,再次感謝您的關註,期待在不久的將來能夠再次為您提供優質的服務!深圳福朋喜來登酒店

    Responded July 30, 2025
    Four Points by Sheraton Shenzhen
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