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Fraser Suites Queens Gate
Fraser Suites Queens Gate
Fraser Suites Queens Gate
Fraser Suites Queens Gate
Fraser Suites Queens Gate
Fraser Suites Queens Gate
Fraser Suites Queens Gate

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8.3

Excellent

1,074 reviews

1,074 reviews

Housekeeping9
Children's activities2
Breakfast1
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Crafts Council Gallery Shop/Victoria & Albert Museum Shop

30 m

Baden-Powell House

100 m

public garden

190 m

Genting Casino Cromwell Mint

200 m

West Lawn

220 m

Popular landmarks
V&A - Victoria and Albert Museum

590 m

Buckingham Palace

2.8 km

Madame Tussauds London

3.5 km

Big Ben

3.9 km

National Gallery

3.9 km

Closest landmarks
Stanhope Mews West Surgery

130 m

Embassy of the Republic of Yemen

140 m

Royal Thai Embassy

340 m

Bangladesh High Commission

340 m

Premier Choix

370 m

Fraser Suites Queens Gate

39B Queensgate Gardens, Chelsea, London, United Kingdom - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chelsea, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4.5-star property features fitness center to make your stay more indulgent and memorable.

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Highlights

Located in heart of London

Front desk [24-hour]

190 meters to public transportation

Inside city center

330 meters to Natural History Museum

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Pets allowed

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Exercise area

Bar

Laundry service

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.1
Location rating9.2
Nearest airportLondon City Airport (LCY)
Distance to airport16.0 km

Rooms available at Fraser Suites Queens Gate

Excellent
Room comfort & quality

8.5

1 Bedroom Executive Apartment
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Studio Executive
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 queen bed
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Studio Deluxe
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 1 double bed
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One Bedroom Deluxe Apartment
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 queen bed
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1 Bedroom Deluxe
...
  • Room size: 37 m²/398 ft²
  • Shower
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Deluxe Two Bedroom Apartment
...
  • Room size: 62 m²/667 ft²
  • Shower
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One Bedroom Executive
...
  • Shower
  • Kitchenette
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Room Assigned on Arrival
...
  • Shower
  • Kitchenette
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Deluxe Studio
...
  • Shower
  • Kitchenette
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Deluxe Single Room
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Fraser Suites Queens Gate?

    Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    Is breakfast offered at Fraser Suites Queens Gate?

    Wake up to a great continental breakfast at Fraser Suites Queens Gate. Adults can enjoy breakfast offered with an additional charge of 10 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

    What is the smoking policy at Fraser Suites Queens Gate?

    Fraser Suites Queens Gate does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Fraser Suites Queens Gate?

    The closest train, metro, or bus station to Fraser Suites Queens Gate is Gloucester Road Tube Station, 180 m away.

    What restaurants are nearby Fraser Suites Queens Gate?

    Restaurants including Deli Cafe - Natural History Museum, Scoff & Banter Kensington and Light of India are popular in Fraser Suites Queens Gate’s neighborhood which is known as Chelsea.

    What popular shopping places are close to Fraser Suites Queens Gate?

    Shopping options in Fraser Suites Queens Gate’s Chelsea neighborhood include Crafts Council Gallery Shop/Victoria & Albert Museum Shop, Christie's South Kensington and La Vigneronne.

    What are popular attractions near Fraser Suites Queens Gate?

    Guests at Fraser Suites Queens Gate can easily visit Natural History Museum, V&A - Victoria and Albert Museum and Science Museum located in the Chelsea area.

    What popular natural sightseeing spots are close to Fraser Suites Queens Gate?

    Fraser Suites Queens Gate’s nearby natural sights include Bishop's Park and St George's Campden Hill located in the same Chelsea area.

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    Explore the neighborhood

    What people love about Fraser Suites Queens Gate

    • 10

      Exceptional
      Staff 

      "Enjoy my stay with understanding staff"

      Lee

      |

      November 22, 2019

    • 8.4

      Excellent

      "Nice kitchenettes."

      alan

      |

      December 1, 2018

    • 8.4

      Excellent

      "Rooms comfortable."

      alan

      |

      December 1, 2018

    Property ranking|Compared to 5,393 London properties
    See all rankings
    Room comfort score
    8.5/10
    Location score
    9.2/10
    Cleanliness score
    8.7/10
    Value for money score
    8.1/10
    Better than
    99
    %
    of London properties
    Better than
    98
    %
    of London properties
    Better than
    97
    %
    of London properties
    Better than
    96
    %
    of London properties
    Overall rating:

    8.3

    Excellent
    1,074 reviews
    Cleanliness
    8.7
    Facilities
    7.9
    Location
    9.2
    Read all reviews >
    More about Fraser Suites Queens Gate

    More about Fraser Suites Queens Gate

    Fraser Suites Queens Gate

    Fraser Suites Queens Gate is the perfect choice for travelers who want to take in the sights and sounds of London. Experience an urban escape in London with a stay at Fraser Suites Queens Gate, with its exceptional location right in the city center.
    At Fraser Suites Queens Gate, guests are bound to have a stress-free stay. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Front desk services including concierge service and luggage storage can assist with your needs. Packing light is possible at Fraser Suites Queens Gate thanks to the serviced apartment's dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment.
    All rooms at Fraser Suites Queens Gate are designed for comfort. For your comfort, some rooms at the serviced apartment are equipped with blackout curtains and air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal.
    Fraser Suites Queens Gate also provides a hair dryer and toiletries in bathrooms for select rooms.


    Dining and things to do

    Every day at Fraser Suites Queens Gate begins with a delicious in-house breakfast. A memorable night with your travel companions can be had without going far, at the serviced apartment's bar.
    Apart from amenities and services, Fraser Suites Queens Gate goes the extra mile to make sure all guests make the most of their time. Check out the serviced apartment's fitness facility to stay fit and firm on vacation.


    Around the property

    Experience London like a true local. An afternoon of browsing the works at The British Museum located 4.5 km away can familiarize you with the local art scene. Don't forget to stop by Tower of London located 7.4 km away, where everyone who visits London wants to have their photo taken.


    Reasons to stay here

    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
    Ranking higher than 97% of the city's accommodations options, this is a great choice for location.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.

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    Amenities and facilities
    Very good
    Facilities

    7.9

    Most talked about facilities

    Housekeeping

    17 mentions

    Food & Dining

    2 mentions

    Breakfast

    2 mentions

    Languages spoken

    • English
    • Arabic
    • Bulgarian
    • French
    • Italian
    • Polish
    • Spanish

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • First aid kit
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol

    Dining, drinking, and snacking

    • Bar
    • Happy hour

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Daily cleaning
    • Disabled facilities
    • Dry cleaning
    • Elevator
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Family room

    Access

    • CCTV in common areas
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Available in all rooms

    • A/C
    • Alarm clock
    • Blackout curtains
    • Closet
    • Clothes rack
    • Coffee/tea machine
    • Complimentary drinking water
    • Daily cleaning
    • Desk
    • Dining table
    • Hair dryer
    • Heating
    • iPod docking station
    • Iron and ironing board
    • Kitchenette
    • Laptop safe box
    • Linens
    • Lock box in room
    • Microwave
    • Non-smoking
    • Phone
    • Private bathroom
    • Radio
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Separate dining area
    • Shower
    • Socket near the bed
    • Sofa
    • Toiletries
    • Towels
    • Trash cans
    • Wake up call
    • Wi-Fi [complimentary]
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Continental
    Location
    39B Queensgate Gardens, Chelsea, London, United Kingdom
    Exceptional
    Location

    9.2

    Airports

    • London City Airport (LCY)
      16.0 km 54 min drive
    • Heathrow Airport (LHR)
      19.2 km 29 min drive

    Public transportation

    • Gloucester Road Tube Station
      190 m 2 min walk
    • South Kensington Tube Station
      460 m 9 min walk

    Hospital or clinic

    • Stanhope Mews West Surgery
      130 m

    Shopping

    • Camden Market
      5.7 km 29 min drive

    Convenience store

    • WHSmith
      930 m 5 min drive

    Cash withdrawal

    • ATM
      180 m 2 min walk
    What's nearby

    Popular landmarks

    • Natural History Museum
      330 m
    • V&A - Victoria and Albert Museum
      590 m
    • Buckingham Palace
      2.8 km
    • Madame Tussauds London
      3.5 km
    • Big Ben
      3.9 km
    • National Gallery
      3.9 km
    • London Eye
      4.3 km
    • The British Museum
      4.6 km
    • Tower Bridge
      7.4 km
    • Tower of London
      7.4 km

    Nearby landmarks

    • Crafts Council Gallery Shop/Victoria & Albert Museum Shop
      30 m
    • Baden-Powell House
      100 m
    • Stanhope Mews West Surgery
      130 m
    • Embassy of the Republic of Yemen
      140 m
    • Gloucester Road Tube Station
      190 m
    • public garden
      190 m
    • Genting Casino Cromwell Mint
      200 m
    • West Lawn
      220 m
    • Ciné Lumière
      280 m
    • Grosvenor Casino Gloucester Road London
      290 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-16 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 17 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The property requires a refundable security deposit of 150 GBP upon check-in.
    • The property has a strict no-party policy.
    • Any booking of 5 apartments or more will be subject to a group contract. A different cancellation policy will apply and prepayment will be required at the time of booking. The Management reserves the right to cancel the reservations for non compliance to the group terms and conditions.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from16:00
    • Check-out until11:00

    Extras

    • Breakfast charge (unless included in room price)10 GBP

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors6
    • Number of rooms 105
    • Room voltage220
    • Year property opened1880
    • Most recent renovation2013

    Reviews of Fraser Suites Queens Gate from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness8.7
    Facilities7.9
    Location9.2
    Room comfort and quality8.5
    Service8.3
    Value for money8.1
    High score for London
    Rating
    9+ Exceptional (44)
    8-9 Excellent (34)
    7-8 Very Good (36)
    6-7 Good (13)
    <6 Below Expectation (10)
    Time of the year
    Mar - May (41)
    Jun - Aug (25)
    Sep - Nov (39)
    Dec - Feb (32)
    All guests (208)
    All room types
    All languages

    Show reviews that mention 

    Showing 137 verified guest comments
    12345
    10.0
    Exceptional
    LOKE from Singapore
    Family with teens
    Stayed 8 nights in December 2015

    Excellent experience staying in Fraser Suites Queens Gate.”

    Every staff in teh hotel are very cheerful throughout our day. Their knowledge of London is really excellent and are always ready to help all the way. They even go all out to assist us in our needs. We will visit London again, for the experience we gain at Fraser Suites Queens Gate. also to mention the wonderful Hotel's cab driver Mr Mohamad. Thank you to all.

    Reviewed June 18, 2016

    See room deals

    9.7
    Exceptional
    Melvin from Indonesia
    Family with teens
    Studio Executive
    Stayed 16 nights in January 2010

    Fraser Place Queens Gate Executive Studio Room”

    -Nicely refurnished luxury apartment -Big Room (40m2) can fit 6 people. -Kitchenette. -Triple heater and hot water available in room. -Sofa bed to accommodate more people. -Bath Tub -Daily maid service (exclude weekends) -Very Clean. -Great location, just a short walk to shopping districts, museums, historical place, hyde park. -2 mins walk from gluocester train station. -Good breakfast
    -Old 90s TV (maybe just in my room, but i don't know) -Price a bit expensive

    Overall i could not complain of my stay in Fraser Gate Queens Place Kensington London. I stayed there for 17 days in an executive studio room. It was nicely designed and decorated and they have all good fasilities available. No problem with hot water as some people has reviewed here. nice and welcoming receptionists. Great locations in london can easily be reach from this hotel. For my next trip to london I would stay there again for sure.

    Reviewed January 21, 2010

    See room deals

    9.2
    Exceptional
    Miranda from China
    Business traveler
    1 Bedroom Executive Apartment
    Stayed 4 nights in March 2017

    Fabulous staff, lovely room”

    This is my second stay at the Fraser Suites Queens Gate. Brilliant and helpful staff (a big shout out to Thomas, who is very helpful). The room is spacious and comfortable. Will no doubt come back again on my next London trip.

    Reviewed March 19, 2017

    See room deals

    10.0
    Exceptional
    Satish from India
    Family with young children
    1 Bedroom Executive Apartment
    Stayed 7 nights in May 2017

    superb hotel, superb location, superb rooms, very good staffs, ”

    The hotel is located very near to Gloucester road tube station, district lines, Piccadilly lines, central lines all available which connects you to Heathrow to eastern part of london. Hyde park is at walking distance, near to science museum, Albert museum, national history museum, near to lot of eateries, harrods london, the room was spacious well equipped with all kitchen appliances for food cooking, microwave, plates cooking utlesils ,tea pot kettle with milk sugar etc Washing machines. Bathroom was very neat and spacious. Living room was separate from bedroom. Two TVs. Very conveniently located to reach from any part of London at any hour even late. Safety lovers available. Breakfast was nice @10 gbp for adults and 4.6gbp for kids. Overall a fantastic hotel to stay and worth every money spent

    Reviewed May 26, 2017

    See room deals

    10.0
    Exceptional
    Margaret from Philippines
    Family with teens
    1 Bedroom Executive Apartment
    Stayed 4 nights in November 2016

    Excellent location and value for money for a long staying family of 4”

    Located 4 minutes walking distance away from Gloucester Underground Station, Tesco Express and Waitrose for convenient grocery shopping, and a foreign exchange kiosk. Note - do NOT go to the foreign exchange kiosk on the corner of Gloucester Road and Cromwell. They charge commission when you exchange money so you can easy lose US$100 for every US$600 you exchange. Instead, go to the foreign exchange on Gloucester corner Courtfield road, right beside the Gloucester station. They do not charge commission there. And if you are to take a quick visit to Paris as what we did, Fraser will hold your luggage for a fee until you come back. We absolutely love the place! Such convenience and the staff are very friendly.

    Reviewed December 01, 2016

    See room deals

    8.3
    Excellent
    Rachel from United Kingdom
    Couple
    Stayed 1 night in December 2009

    Fantastic”

    In an excellent location about 100 metres from Gloucester Road tube station. Booked a standard studio and it was huge!
    Only slight disappointment was the tv which was very small and only had a couple of UK channels (that we could find)

    Fraser Place is a perfect place to stay. Booked a studio apartment and it was huge. Enough space for 2 adults and 2 kids because the sofa turned into a sofabed. We were staying for New Year's Eve and it was perfect. We invited 6 friends down for drinks before we went out and there was ample space for everyone. There is a coffee table and a sofa, as well as a dining table with 4 chairs. This would be perfect for a family visiting London as there is also a microwave, hob, crockery etc. All that you could possibly need. Occitane products in the bathroom were a nice touch.

    Reviewed January 17, 2010

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    10.0
    Exceptional
    Jun from Malaysia
    Couple
    Studio Executive
    Stayed 1 night in October 2016

    Will definitely come again”

    Arrived 2 hours early (4 pm check in), the staff greet with us with warmth and have no quibble whatsoever to allow us to check in early with no extra charge (the room was ready by the time we arrived). Stepping into a surprisingly spacious room which is equipped to a high standard, we have no complaint whatsover. For the same price, I'd get half the size of the room in the same area of the same calibre. The room was furnished elegantly with a balcony overlooking the main street but it was surprisingly quiet. (first floor) There was high spec finish hob, kitchen utensils etc. There is an on site gym at the lower ground floor kitted with state of the art gym equipment. The toilet is spacious (we were given disabled accessible room). One last thing, the room also came with a handheld device called "Handy" which I'd imagine would be amazing for foreign tourist. It is like a mobile phone of which you can take it out and about with free VOIP call service (including international call) and it also includes some tourist guide as well. All in all, I am thoroughly impressed and will definitely recommend this over other equivalently priced hotel.

    Reviewed November 01, 2016

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    8.3
    Excellent
    Virginia from Australia
    Group
    Stayed 4 nights in September 2012

    Great location- Public transport very accessable”

    within walking distance to major tourist attractions- public transport very accessable

    I found the staff at Fraser Place to be very courteous and very helpful at all times.Would recommend Fraser Place to others requiring accommodation in London

    Reviewed October 08, 2012

    See room deals

    8.3
    Excellent
    Tongjit from Thailand
    Couple
    Studio Executive
    Stayed 4 nights in September 2014

    spacious”

    1. Spacious room 2. Clean 3. Good location

    It was our first time visiting London. We chose this hotel because of the room space we saw from pictures in the website and were not disappoint. We booked the studio deluxe. The room is very nice as is in the pictures. We asked the staff to look at one and two bedrooms room for our next trip with kids. We found that only room on the first floor that has double space (floor to ceiling high). On other floors, I didn't feel spacious. I would recommend this hotel. It's near the Gloucester tube station (but you'd better checked before going because some tube lines do not stop at some stations due to the renovation). You can walked to museums and Harrods! Also, there are many restaurants around South Kensington station.

    Reviewed October 08, 2014

    See room deals

    7.0
    Very good
    Weng from Malaysia
    Business traveler
    Stayed 3 nights in March 2015

    One of the rudest group of staff I've met”

    Fraser Suites Queens Gate

    The staff is the worst I have encountered in a 4 star rated establishment. I have been to many 4-5 star hotels, the staff at Queens Gate is by far the worst and the most sarcastic. The hot water in our hotel was not working and they refused to change our rooms or upgrade us. They were sarcastic and rude throughout the whole process. HORRIBLE staff. All of them need to go back to hospitality school. if you give your guest a bad experience, try to redeem the hotel by (1) upgrade to next level (2) be polite!!!! The upgrade is only GBP 12 you shouldn't risk the hotels brand name over GBP 12!!!

    Reviewed May 17, 2015

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    8.4
    Excellent
    John from Australia
    Couple
    Stayed 7 nights in August 2016

    Location of our suite”

    I was mortified when taken to our lower ground suite. Being a fresh air freak this was going to be a problem for me. we were taken to the below ground suite where the porter rushed our bags there first so that he could turn all the lights on. When lights were off the suite was very dark and airless as the windows were painted over and could not be opened. I told them I couldn't live like that in an airless place but the whole place was booked out and we could not be moved elsewhere. Shower was very slow and pathetic as well. Position of the building was very good. I felt that I should have been warned that it will be below ground level so that I could have made my choice before booking and paying for it. This should be disclosed.

    Reviewed September 07, 2016

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    9.6
    Exceptional
    DEANNO from Philippines
    Family with young children
    1 Bedroom Executive Apartment
    Stayed 10 nights in May 2016

    Family Holiday”

    Excellent location, Excellent staff, Spacious suites. Will be our usual now in London.

    Reviewed May 21, 2016

    See room deals

    9.2
    Exceptional
    Cheuk from United Kingdom
    Family with young children
    Studio Executive
    Stayed 1 night in August 2017

    Great location, professional, helpful and friendly. Good facilities in the room. ”

    Minutes away from Gloucester Road station, shops, cafes and restaurants. Short walk from the Natural History Museum and Science Museum. My 4-year-old scootered to Hyde Park/Kensington Gardens with ease and it was just 3-4 bus stops away from High Street Kensington. We had a room in the basement right by Crompton Road while there was some noise during the night we didn't have any problem sleeping. The Executive Studio we stayed in was very spacious and had all the crockery we needed in the small pantry, plus a small fridge and a washer dryer. Very spacious bathroom too. It was serviced everyday and quite clean. The manager and front desk staff were always very friendly and helpful. Would definitely recommend staying there and would stay there again myself.

    Reviewed August 08, 2017

    See room deals

    Dear Cheuk, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vijay - Front Office Manager

    Responded August 10, 2017
    Fraser Suites Queens Gate
    8.4
    Excellent
    Eng from Singapore
    Family with teens
    1 Bedroom Executive Apartment
    Stayed 5 nights in December 2016

    Clean and big size”

    Executive Suite Room is consider big for London standard, can stay up to 4 adults.

    Reviewed December 30, 2016

    See room deals

    9.2
    Exceptional
    HUSSIAN from Malaysia
    Family with young children
    Stayed 1 night in December 2017

    Manager VIJAY and Housekeeper FLORIKA is remarkable!!”

    We checked in on 23 dec 2017 and checked out on the 27th for Paris. We had intended in our original plan to try out another serviced apartment upon our return on 2 Jan 2018, but due to the excellent, warm and very thoughtful professional service by the hotel's manager Mr.Vijay, we weren't hesitate to return and extended our stay from 2 Jan to 6th Jan 2018. Mr.Vijay made our stay a very pleasant one. We had an infant with us, he made sure our room were given promptly and conveniently. The rooms were fully booked so we were given a room upgrade as Mr.Vijay had very thoughtfully considered our infant's comfort. He helped us with useful information on route and getting around with public transport. Another remarkable service which deserves applaud is Ms.Florika, she was verry thoughtful in making sure we had what we needed more than what was provided for, and constantly checking our needs to be replenished. She provided excellent cleaning and greeted guests with warm smile

    Reviewed January 07, 2018

    See room deals

    Dear Hussain, Thank you so much for your fantastic feedback. You made us blush. We are absolutely delighted to hear you enjoyed your stay at Fraser Suites Queens Gate and I am particularly grateful for mentioning our staff. Vijay and Florica are thrilled with their mention and we all are always pleased and proud to read about our good service and happy guests. Thanks once again and we can't wait to welcome you back soon. Sincerely, Bobby B - General Manager

    Responded January 20, 2018
    Fraser Suites Queens Gate
    6.7
    Good
    Lyn from New Zealand
    Couple
    Stayed 3 nights in September 2012

    Convenient location. Suite somewhat outdated”

    Location to tube network was excellent

    it was a bonus to be able to launder clothes. this was free, but the machines were a bit temperamental. we ended up spinning the clothes and drying them on hangers. one machine didn't work so there was a queue to use the other. bathroom reasonable size but dated, and doors needed to be propped open to bedroom/living and bathroom from porch entry or it was a bit claustrophobic. the lifts were tediously slow to the fifth floor. on the plus side, the location was perfect for the museums and hyde park. there were some nice places to eat nearby. we would possibly stay here again. it was a bit of a drag having to wait until 4 pm until our room was ready, but they did store our bags and we went off to hit the victoria and albert and came back at 4. if you tube in fromheathrow there are a couple of flights of stairs to negotiate with bags at gloucester station, but it is a short 5-10 min walk to the fraser. we would rate this 3 to 3.5 stars with a push

    Reviewed October 04, 2012

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    9.2
    Exceptional
    Amandeep from United States
    Family with young children
    1 Bedroom Executive Apartment
    Stayed 6 nights in November 2017

    Exceptional”

    Excellent staff...very accomodating from the get go through the end of our stay..rooms were well equipped as well..excellent location..minutes from gloucester road station and several local attractions in kensington.. 2 minor cons..no ramp to enter the building, so we had to pick up our strollers each time we exited or returned to the hotel..breakfast options were not great, and were repetitive..

    Reviewed November 21, 2017

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    Dear Amandeep, Thank you for the great review of our hotel! We are glad that you and your lovely young family enjoyed the sta. It was our pleasure to have served your family here and hope to see you again very soon. Sincerely, Vijay - Front Office Manager

    Responded November 22, 2017
    Fraser Suites Queens Gate
    4.8
    Deepak from Nepal
    Business traveler
    One Bedroom Deluxe Apartment
    Stayed 3 nights in April 2018

    Spacious but lacks other services”

    Stayed here on a business trip from April 15 - 18, 2018. Location is okay with the Gloucester Road Station quite close by and the room (deluxe one bedroom apt) is spacious enough (for London) - but the hotel falls short of my expectation of Fraser Suites. The breakfast was not that great and the wait staff were too eager to dismantle it even with guests eating. The rooms seemed a bit dated and scruffy. The reception team were helpful but did not know the area well and were unable to give accurate directions. To make matters worse, on my way to the airport the hotel called a taxi but did not coordinate well amongst them. The hotel informed me that the rate was GBP 45 but the taxi informed me that it was GBP 50 (plus tips) - plus he did not have a card machine whilst I had specifically insisted on this. Overall, disappointing.

    Reviewed April 19, 2018

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    Dear Deepak, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Vijay - Front Office Manager

    Responded November 05, 2018
    Fraser Suites Queens Gate
    7.2
    Very good
    Mervyn from Australia
    Couple
    Studio Executive
    Stayed 5 nights in November 2016

    Quite good, but not perfect”

    Having arrived after a 24 hour flight at 2pm, we were told our room would not be ready till 4pm, though they did call us at 3pm to say the room was now ready. We were allocated a room on the lower ground floor, which was not ideal. But on the positive side, the breakfast was excellent and excellent value, with very good service. The location, adjacent to the Natural History, Victoria and Albert and Science Museums, is excellent, and the staff were all very good. We will very likely return on our next visit to London.

    Reviewed December 05, 2016

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    7.6
    Very good
    Charles from Singapore
    Couple
    Studio Executive
    Stayed 6 nights in November 2016

    Spacious and close to amenities”

    We boed the apt with a seperate cooking and dining area which works well for us since we ove to cook own breakfast and supper with no need to walk in the cold wet weather! Tesco Express and Waltrose supermarket just walking distance. Pubs, restaurant, Glochester underground is close by . Walking distance to several museum, Harrods, Harvey Nichols, etc . We even walked to Birmingham Palace, Picadilly, Trafalgar square but quite a distance away. Hop on and off bus is also at Glouchester station bus stop. Overall a good location away from busy central london yet acessibe.

    Reviewed November 24, 2016

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