2024
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Awarded as a top choice of Agoda travelers in 2024.

Grand Hyatt Kuala Lumpur

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Highlights

Great breakfast

- Breakfast buffet and Level 38 (THIRTY8) offerings deliver wide-ranging...

Breakfast had a good selection including for vegetarians.
Great view

- Rooms and sky-lobby views highlight Petronas Twin Towers, KL Tower, Me...

Best KLCC view ever
Ideal location

- Prime downtown location near Suria KLCC, Pavilion Mall, KLCC Park and...

KLCC Suria is just a tunnel away, within walking distance
Excellent room comfort & quality

- Spacious rooms with floor-to-ceiling windows and well-appointed bathro...

Spacious room with ample space and comfortable bed.
Great swimming pool

- Outdoor and indoor pools are clean and family-friendly, with a kiddie...

Pool is big and kids enjoying their time.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Grand Hyatt Kuala Lumpur offers luxury with Petronas Towers views, rooftop dining at THIRTY8, and an outdoor pool. Adjacent to KLCC Park, it provides direct access to shopping and top attractions, ideal for skyline vistas and premium amenities. Located in Kuala Lumpur City Centre, this hotel is ideal for two travelers, offering proximity to landmarks and upscale shopping. Enjoy the stunning pool, luxurious steam room, and cozy rooms with free Wi-Fi and air conditioning. Some rooms offer city or garden views. Close to Menara Kuala Lumpur and Pavilion, it's perfect for exploring or unwinding. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 22 times in 24h

Cleanliness 9.5
Location 9.5
Service 9.4
Facilities 9.3

Based on 11,829 verified reviews

Cleanliness score out of 10
Location score out of 10
Service score out of 10
Facilities score out of 10
Room comfort and quality score out of 10
Value for money score out of 10
  • "Breakfast was fantastic and everyone is just so helpful!"
  • "The hotel has an excellent restaurant with pompous desserts."
  • "Grand Hyatt Kuala Lumpur made the entire stay truly special."
  • "The privacy is great and I had peaceful nights."
  • "My room was spotless, comfortable, and had a great view."
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Nearest transportation options

Raja Chulan Monorail Station is within 0.36 km

LRT Train Station - KLCC is within 0.56 km

See map

9.5Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 265 places in walking distance!

Parking
FREE
Walkable places
KLCC - Bukit Bintang Pedestrian Walkway
40 m
Parkson Kajang
100 m
Kuala Lumpur Convention Centre
100 m
Aquaria KLCC
120 m
SevenAteNine
210 m
Popular landmarks
Petronas Twin Towers
490 m
Pavilion Kuala Lumpur
520 m
Jalan Alor
790 m
Menara Kuala Lumpur
940 m
Central Market
2.1 km
Closest landmarks
Fuze Club Kuala Lumpur
300 m
Embassy of the Philippines
300 m
Pro Heal Dental
320 m
Fitness First
360 m
Thetole Acupuncture & Herbal Medical Centre
370 m

Good to know

Value for money9.0
Distance to city center1 Km
Location rating9.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.9 km

Select your room

1/9

Grand Twin Towers View Suite

105 m²/1130 ft²
Max 3 adults
1 king bed

9.0

Excellent

Room comfort
City view
2 bathrooms
Adjustable height hand-held shower wand
Bathtub grab bar
Non-slip grab bar
Transfer shower
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
1/9

1 King Bed Deluxe

65 m²/700 ft²
Max 3 adults
1 king bed

9.2

Exceptional

Room comfort
City view
Adjustable height hand-held shower wand
Bathtub grab bar
Non-slip grab bar
Transfer shower
Electric kettle
Adapted bath
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
1/8

Grand Executive Suite

152 m²/1636 ft²
Max 3 adults
1 king bed
City view
2 bathrooms
Bathtub grab bar
Non-slip grab bar
Transfer shower
Electric kettle
Adapted bath
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
1/8

Grand Suite

105 m²/1130 ft²
Max 3 adults
1 king bed

9.0

Exceptional

Room comfort
City view
2 bathrooms
Accessible vanities
Adjustable height hand-held shower wand
Bathtub grab bar
Mobility accessibility
Non-slip grab bar
Transfer shower
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
1/8

1 King Bed With Tower View With Club Access

47 m²/506 ft²
Max 3 adults
1 king bed

9.7

Exceptional

Room comfort
City view
Non-slip grab bar
Transfer shower
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Shower
Shower chair
Toiletries
1/7

1 King Bed With Tower View

47 m²/506 ft²
Max 3 adults
1 king bed

9.4

Exceptional

Room comfort
City view
Adjustable height hand-held shower wand
Bathtub grab bar
Non-slip grab bar
Transfer shower
Electric kettle
Adapted bath
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
1/7

1 King Bed With Tower View Deluxe

65 m²/700 ft²
Max 3 adults
1 king bed

9.3

Exceptional

Room comfort
City view
Adjustable height hand-held shower wand
Bathtub grab bar
Non-slip grab bar
Transfer shower
Electric kettle
Adapted bath
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
1/7

2 Twin Beds

47 m²/506 ft²
Max 3 adults
2 single beds

9.4

Exceptional

Room comfort
City view
Non-slip grab bar
Transfer shower
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Shower
Shower chair
Toiletries
1/7

1 King Bed

47 m²/506 ft²
Max 3 adults
1 king bed
Preferred by Couples

9.4

Exceptional

Room comfort
City view
Non-slip grab bar
Transfer shower
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Shower
Shower chair
Toiletries
1/6

1 King Bed With Club Access

47 m²/506 ft²
Max 3 adults
1 king bed

9.7

Exceptional

Room comfort
City view
Bathtub grab bar
Mobility accessibility
Non-slip grab bar
Transfer shower
Electric kettle
Additional toilet
Bathrobes
Bathroom phone
Bathtub
Hair dryer
Mirror
Private bathroom
Scale
Shower

Frequently asked questions

Yes, Grand Hyatt Kuala Lumpur provides facilities for weddings, corporate events, and private events.

Yes, Grand Hyatt Kuala Lumpur provides cots free of charge.

Yes, Grand Hyatt Kuala Lumpur provides luggage storage.

Yes, Grand Hyatt Kuala Lumpur provides luggage storage.

Yes, Grand Hyatt Kuala Lumpur offers concierge and tour services.

Yes, Grand Hyatt Kuala Lumpur provides safety deposit boxes.

Yes, Grand Hyatt Kuala Lumpur provides free Wi-Fi in all rooms.

Yes, Grand Hyatt Kuala Lumpur has a free fitness center.

Yes, Grand Hyatt Kuala Lumpur has non-smoking rooms.

You can reach Grand Hyatt Kuala Lumpur from Kuala Lumpur International Airport via airport transfer, taxi, or public transport.

Yes, Grand Hyatt Kuala Lumpur provides child-friendly amenities such as baby changing rooms, kids' cutlery, and kids' shampoo.

Yes, Grand Hyatt Kuala Lumpur has a halal restaurant and offers halal breakfast.

Yes, Grand Hyatt Kuala Lumpur offers airport transfer services.

Yes, Grand Hyatt Kuala Lumpur is wheelchair accessible and provides facilities for disabled guests.

The Petronas Twin Towers are located 4.06 km from Grand Hyatt Kuala Lumpur.

Yes, Grand Hyatt Kuala Lumpur is near several MRT stations, including Conlay–Kompleks Kraf, Bukit Bintang, and Persiaran KLCC.

The KLCC - Bukit Bintang Pedestrian Walkway is 0.13 km from Grand Hyatt Kuala Lumpur.

Pavilion Kuala Lumpur is located 0.85 km from Grand Hyatt Kuala Lumpur.

Check-in at Grand Hyatt Kuala Lumpur is from 03:00 PM and check-out is until 12:00 PM.

Yes, Grand Hyatt Kuala Lumpur has on-site parking, including self-parking and valet parking.

Yes, Grand Hyatt Kuala Lumpur provides both laundry and dry cleaning services.

Yes, Grand Hyatt Kuala Lumpur provides 24-hour room service.

Yes, Grand Hyatt Kuala Lumpur provides airport transfer services.

Yes, Grand Hyatt Kuala Lumpur provides meeting and banquet facilities, as well as a computer station.

Yes, Grand Hyatt Kuala Lumpur offers a buffet in its restaurant.

Yes, Grand Hyatt Kuala Lumpur provides toiletries, including kids' shampoo.

Yes, Grand Hyatt Kuala Lumpur offers valet parking.

Yes, Grand Hyatt Kuala Lumpur has two on-site restaurants.

Yes, Grand Hyatt Kuala Lumpur provides free Wi-Fi in all rooms and public areas, as well as wired internet.

Yes, Grand Hyatt Kuala Lumpur has a swimming pool.

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More about Grand Hyatt Kuala Lumpur

More about Grand Hyatt Kuala Lumpur

Experience Luxury at Grand Hyatt Kuala Lumpur

Welcome to Grand Hyatt Kuala Lumpur, a 5-star hotel situated in the heart of Malaysia's vibrant capital city. Built in 2012, this modern and luxurious hotel offers a truly unforgettable experience for both business and leisure travelers. With its prime location just 1 kilometer away from the city center, guests can easily explore the bustling streets, iconic landmarks, and cultural attractions of Kuala Lumpur. Upon arrival, guests are greeted by the hotel's elegant and contemporary design, reflecting the city's cosmopolitan vibe. Check-in begins at 03:00 PM, allowing guests to start their stay at their convenience. The hotel's attentive and friendly staff are always ready to assist with any requests, ensuring a seamless and personalized experience from the moment you step foot into the hotel. For those traveling by air, Grand Hyatt Kuala Lumpur is conveniently located just 60 minutes away from the airport. Whether you're arriving or departing, the hotel's proximity to the airport makes for a hassle-free journey, allowing you to maximize your time in the city. Families traveling with children will find that Grand Hyatt Kuala Lumpur offers a comfortable and welcoming environment. However, please note that this hotel does not allow children to stay free of charge. Additional charges may apply, ensuring that your little ones are well taken care of during their stay. Check-out time is until 12:00 PM, giving guests ample time to relax and prepare for their departure. Whether you're staying for a short weekend getaway or an extended vacation, Grand Hyatt Kuala Lumpur promises a memorable stay with its impeccable service, luxurious amenities, and convenient location. Book your stay today and indulge in the ultimate luxury experience in the heart of Kuala Lumpur.

Convenient Facilities at Grand Hyatt Kuala Lumpur

At Grand Hyatt Kuala Lumpur, convenience is at the forefront of the guest experience. The hotel offers a range of facilities designed to make your stay as hassle-free as possible. For those in need of laundry services, Grand Hyatt Kuala Lumpur has you covered. Their professional laundry service ensures that your clothes are cleaned and pressed to perfection, allowing you to always look your best. The concierge team at Grand Hyatt Kuala Lumpur is dedicated to providing personalized service and assisting guests with any requests they may have. Whether you need help with restaurant reservations, transportation arrangements, or local recommendations, the concierge is always ready to lend a hand. In addition, the hotel offers dry cleaning services, perfect for those who require quick and efficient cleaning of their delicate garments. Traveling with heavy luggage? Grand Hyatt Kuala Lumpur provides convenient luggage storage facilities, allowing you to explore the city without the burden of carrying your bags. With these convenient facilities, Grand Hyatt Kuala Lumpur ensures that every aspect of your stay is taken care of, leaving you free to focus on enjoying your time in Kuala Lumpur.

Indulge in a Gastronomic Journey at Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur offers a wide array of dining options that are sure to satisfy even the most discerning palates. With six exceptional restaurants and bars, guests can embark on a gastronomic journey without leaving the hotel. For a fine dining experience, guests can visit THIRTY8, located on the 38th floor, offering stunning panoramic views of Kuala Lumpur's skyline. This elegant restaurant serves a fusion of Western, Chinese, and Japanese cuisines, prepared with the finest ingredients. The open kitchen concept allows guests to watch the skilled chefs in action as they create delectable dishes. For those craving authentic Malaysian flavors, JP teres is the place to be. This vibrant restaurant showcases the best of Malaysian street food, with an extensive menu of local favorites such as nasi lemak, satay, and laksa. Guests can savor these traditional dishes in a contemporary setting, complete with an outdoor terrace overlooking the Petronas Twin Towers. Whether you're in the mood for international cuisine, Japanese delicacies, or local Malaysian flavors, Grand Hyatt Kuala Lumpur has a dining option to suit every taste and occasion. Indulge in a culinary adventure and experience the finest flavors in the heart of Kuala Lumpur.

Luxurious Room Options at Grand Hyatt Kuala Lumpur

Experience a diverse range of elegant accommodations at Grand Hyatt Kuala Lumpur, from spacious rooms to opulent suites. Choose from the cozy 47-square-meter rooms with a single King Bed, including options with stunning Tower or Garden views, or indulge in the expansive 105-square-meter Grand Suites featuring a luxurious King Bed. For those seeking ultimate comfort and space, the Grand Twin Towers View Suite and Grand Executive Suite offer 105 and 152 square meters respectively, perfect for both relaxation and entertaining. For the most exclusive stay, the Diplomat Suite and Presidential Suite provide unparalleled luxury with sprawling 242 square meters of exquisite living space, including the unique Barbie® Suite for a whimsical touch of elegance. Booking these rooms through Agoda ensures you enjoy the best prices available, along with a hassle-free and seamless reservation process. Take advantage of exclusive deals and discounts, making your stay more affordable while securing your preferred room type effortlessly. Whether you're traveling for business, leisure, or special occasions, Agoda's user-friendly platform guarantees a smooth booking experience, so you can focus on enjoying the luxurious comfort of Grand Hyatt Kuala Lumpur.

Explore the Vibrant Kuala Lumpur City Centre

Nestled in the heart of Kuala Lumpur, the Grand Hyatt Kuala Lumpur offers an ideal base for exploring the vibrant Kuala Lumpur City Centre (KLCC) area. With its strategic location, guests can easily access a myriad of attractions, shopping destinations, and dining options. Step outside the hotel and find yourself surrounded by iconic landmarks such as the Petronas Twin Towers, the tallest twin towers in the world. Take a leisurely stroll to the KLCC Park, a sprawling green oasis amidst the bustling city. Immerse yourself in the tranquil surroundings, enjoy a picnic by the lake, or watch the mesmerizing Symphony Lake Fountain show in the evenings. For those seeking retail therapy, the KLCC Suria Mall is just a stone's throw away. Indulge in a shopping spree at the mall, which houses a wide range of international luxury brands, local boutiques, and gourmet food outlets. After a day of exploring, satisfy your cravings with a diverse selection of culinary delights, ranging from local street food to fine dining restaurants, all within walking distance from the hotel. Whether you are a business traveler or a leisure seeker, the Kuala Lumpur City Centre is a vibrant and dynamic neighborhood that promises an unforgettable experience. Stay at the Grand Hyatt Kuala Lumpur and immerse yourself in the energy and excitement of this cosmopolitan city.

Traveling to Grand Hyatt Kuala Lumpur from the Nearest Airports

Welcome to Grand Hyatt Kuala Lumpur, a luxurious haven nestled in the heart of Kuala Lumpur City Centre. When it comes to reaching this exquisite hotel from the nearest airports, you have a few convenient options. If you arrive at Kuala Lumpur International Airport (KLIA), the most efficient way to reach Grand Hyatt Kuala Lumpur is by taking a taxi or private car. The journey usually takes around 45 minutes, depending on the traffic. Alternatively, you can also opt for the KLIA Ekspres train, which offers a direct connection to Kuala Lumpur Sentral Station. From there, you can easily catch a taxi or use the convenient Grab ride-hailing service to reach the hotel, which is approximately 10 minutes away. For those arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), taking a taxi or private car is the most convenient option. The journey to Grand Hyatt Kuala Lumpur typically takes around 30 minutes, depending on the traffic. Alternatively, you can also book a Grab ride from the airport to the hotel. Once you arrive at Grand Hyatt Kuala Lumpur, you'll be greeted by its stunning architecture and warm hospitality. This luxurious hotel offers breathtaking views of the iconic Petronas Twin Towers, making it a perfect choice for both business and leisure travelers. With its spacious rooms, world-class amenities, and exceptional dining options, Grand Hyatt Kuala Lumpur promises an unforgettable stay in the heart of the city.

Discover Kuala Lumpur's Iconic Landmarks near Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur is nestled in the heart of Kuala Lumpur, offering easy access to some of the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find the awe-inspiring Petronas Twin Towers, a symbol of Malaysia's modernity and architectural marvel. Take a stroll through the beautiful KLCC Park, located right next to the towers, where you can relax amidst lush greenery and enjoy breathtaking views of the city skyline. For those seeking panoramic views of Kuala Lumpur, a visit to Menara Kuala Lumpur is a must. This towering telecommunications tower offers an observation deck that provides a 360-degree view of the cityscape. Immerse yourself in the wonders of the underwater world at Aquaria KLCC, a world-class aquarium located within the Kuala Lumpur Convention Centre. If you're in the mood for some retail therapy, the KLCC - Bukit Bintang Pedestrian Walkway connects you to the vibrant shopping district of Bukit Bintang, where you'll find a plethora of malls, boutiques, and street markets. Don't miss the enchanting Lake Symphony, a musical fountain show that takes place at the KLCC Park every evening, offering a mesmerizing display of lights and water choreography. Explore the wonders of science at Petrosains Science Discovery Centre, located within the Petronas Twin Towers, where interactive exhibits and educational displays await. For nature enthusiasts, the KL Forest Eco Park is a hidden gem within the city, offering a tranquil escape from the urban hustle and bustle. Discover the rich biodiversity of Malaysia's tropical rainforest as you explore the canopy walkways and nature trails. Lastly, immerse yourself in the local culture by visiting the Masjid Jamek Kampung Baru, a beautiful mosque that showcases stunning Islamic architecture. With its prime location, Grand Hyatt Kuala Lumpur offers an unforgettable experience, surrounded by Kuala Lumpur's most iconic landmarks and attractions.

Convenient Public Transport Stations Near Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur is strategically located near several public transport stations, making it easy for guests to explore the city. Raja Chulan Monorail Station is just a short walk away from the hotel, providing convenient access to popular attractions such as Bukit Bintang and Pavilion Kuala Lumpur. Ampang Park LRT Station is also within close proximity, offering direct connections to KLCC and Suria KLCC Shopping Centre. For those looking to explore further, Bukit Nanas Monorail Station is nearby, providing easy access to Kuala Lumpur Tower and the vibrant nightlife of Changkat Bukit Bintang. Additionally, the LRT Train Stations of Damai, Kampung Baru, Dato' Keramat, and Jelatek are all within a short distance from the hotel, offering convenient connections to various parts of the city. Traveling around Kuala Lumpur has never been easier with these well-connected public transport options available near Grand Hyatt Kuala Lumpur.

A Culinary Haven in the Heart of Kuala Lumpur

Grand Hyatt Kuala Lumpur is surrounded by a plethora of dining options that cater to every palate. Just a stone's throw away, ZENZERO Restaurant & Wine Bar offers a delightful fusion of Italian and Mediterranean flavors, while Restoran Nasi Kandar Pelita serves up authentic Malaysian cuisine. For a truly unforgettable dining experience, head to Atmosphere 360, a revolving restaurant that offers breathtaking panoramic views of the city. If you're in the mood for something more casual, Tapak Urban Street Dining is a vibrant food truck park that showcases a variety of local and international cuisines. For a taste of Latin American flavors, Fuego at Troika Sky Dining is the place to be, while K Fry Urban Korean @ Suria KLCC is perfect for those craving Korean fried chicken. Indulge in fine dining at Cantaloupe at Troika Sky Dining or satisfy your sweet tooth at Kenny Hills Bakers, Ampang. For seafood lovers, Poseidon Reserve Caviar & Oyster Bar offers an exquisite selection of fresh oysters and caviar. Finally, 1919 Restaurant is a must-visit for those looking to savor traditional Malaysian dishes in a charming setting.

Shop till you drop at Kuala Lumpur's finest shopping landmarks

Grand Hyatt Kuala Lumpur is surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a short distance away, you'll find the Ampang Park Shopping Centre, a popular destination for fashion enthusiasts with its wide range of trendy boutiques and international brands. For book lovers, Kinokuniya offers an extensive collection of books, magazines, and stationery. If you're in the mood for some luxury shopping, Louis Vuitton is just a stone's throw away, showcasing the latest in high-end fashion. Uniqlo, on the other hand, offers affordable and stylish clothing options for the whole family. For those looking for unique and one-of-a-kind items, Tear Proof is a must-visit, with its selection of handmade accessories and crafts. If you're in the market for exquisite rugs, Abee Rugs is the place to be, offering a wide variety of beautifully crafted rugs from around the world. Art enthusiasts will be delighted by nikorex display, a gallery that showcases contemporary art and design. For pottery lovers, Tenmoku Pottery offers a stunning collection of handcrafted ceramics. And if you're looking for a one-stop shopping experience, The Intermark Mall is just a short walk away, housing a wide range of retail outlets, restaurants, and entertainment options. With such a diverse array of shopping landmarks in close proximity, Grand Hyatt Kuala Lumpur is the perfect base for a shopping adventure in Kuala Lumpur.

Experience Luxury at a Surprisingly Affordable Price at Grand Hyatt Kuala Lumpur

At Grand Hyatt Kuala Lumpur, you can indulge in a lavish stay without breaking the bank. With an average price of just $205 per room, this luxurious hotel offers exceptional value for money. Compared to the average price of a hotel room in Kuala Lumpur, which is $58, Grand Hyatt Kuala Lumpur provides an unparalleled experience at a surprisingly affordable price. Step into a world of elegance and sophistication as you enter the stylishly designed rooms and suites of Grand Hyatt Kuala Lumpur. Each accommodation is meticulously furnished with modern amenities and features breathtaking views of the city skyline. Whether you are traveling for business or leisure, you will find comfort and convenience in every corner of this magnificent hotel. Indulge in the hotel's world-class facilities, including an outdoor swimming pool, a fully-equipped fitness center, and a luxurious spa. With a range of dining options available, from fine dining to casual eateries, you can savor exquisite flavors from around the world without leaving the premises. Experience the epitome of luxury at Grand Hyatt Kuala Lumpur, where affordability meets opulence.

Highly Recommended 5-Star Hotel with Excellent Service

Grand Hyatt Kuala Lumpur is a truly exceptional hotel that comes highly recommended by its guests. With its excellent service and friendly staff, it is no wonder that visitors would definitely recommend this hotel to their friends and families. The hotel's commitment to providing top-notch service is evident in the positive reviews, with guests praising the helpful and kind staff members. The hotel's 5-star status is well-deserved, offering great views, impeccable service, and clean rooms with good amenities. Visitors love this hotel so much that they express their intention to come back again in the future. From the comfortable rooms to the delicious breakfast, everything about the Grand Hyatt Kuala Lumpur is simply outstanding. If you're looking for a truly memorable stay in Kuala Lumpur, this is the hotel for you.

Exceptional Customer Ratings at Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur consistently receives outstanding customer ratings, making it a top choice for travelers visiting Kuala Lumpur, Malaysia. With an impressive overall rating of 9.3, guests are highly satisfied with their stay at this luxurious hotel. One of the standout features of Grand Hyatt Kuala Lumpur is its excellent value for money, with a rating of 8.9. Guests appreciate the affordable rates without compromising on the quality of service and amenities. The hotel offers a range of facilities that contribute to its high rating of 9.3, including a stunning rooftop pool, a modern fitness center, and a luxurious spa. Whether you're looking to relax or stay active, Grand Hyatt Kuala Lumpur has you covered. Food enthusiasts will be delighted by the hotel's diverse dining options, which have earned a rating of 8.4. From fine dining at the award-winning restaurant to casual bites at the café, there is something to satisfy every palate. The hotel's commitment to cleanliness is evident in its exceptional rating of 9.5. Guests can expect spotless rooms and public areas, ensuring a comfortable and hygienic stay. Situated in a prime location, Grand Hyatt Kuala Lumpur receives a stellar rating of 9.5 for its convenient location. Guests can easily explore the city's top attractions, including the iconic Petronas Twin Towers, which are just a short walk away. The hotel's spacious and well-appointed rooms contribute to its rating of 9.3 for comfort, providing a peaceful retreat after a day of sightseeing or business meetings. Last but not least, the staff at Grand Hyatt Kuala Lumpur consistently receive high praise for their exceptional performance, with a rating of 9.4. Guests appreciate their friendly and attentive service, ensuring a memorable and enjoyable stay. With such positive customer ratings across various aspects, Grand Hyatt Kuala Lumpur is a top-notch choice for travelers seeking a luxurious and satisfying experience in Kuala Lumpur.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Elevator
  • On-site accessible restaurants / lounges
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Gym/fitness
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Fruits/snacks
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant dinner
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids meal
  • Kids shampoo
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Mirrored room
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Gluten-free
Restaurants on site
THIRTY8
  • Cuisine: Chinese, International, Japanese
  • Menu: A-la-carte
JP teres
  • Cuisine: Chinese, Indian, Malaysian
  • Menu: A-la-carte
Poolhouse
  • Cuisine: Asian, International, Malaysian
  • Menu: A-la-carte

Location

12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Exceptional9.5

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    17.9 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.7 km 55 min drive
Public transportation
  • Raja Chulan Monorail Station
    360 m 10 min walk
  • LRT Train Station - KLCC
    560 m 11 min walk
Hospital or clinic
  • Pro Heal Dental
    320 m
Shopping
  • Pavilion Kuala Lumpur
    520 m
Convenience store
  • 7 Eleven
    330 m 4 min drive
Cash withdrawal
  • ATM
    120 m 2 min drive

What's nearby

Popular landmarks
  • KLCC - Bukit Bintang Pedestrian Walkway
    40 m
  • Aquaria KLCC
    120 m
  • KLCC Park
    360 m
  • Petronas Twin Towers
    490 m
  • Pavilion Kuala Lumpur
    520 m
  • Jalan Alor
    790 m
  • Menara Kuala Lumpur
    940 m
  • Central Market
    2.1 km
  • Chinatown - Kuala Lumpur
    2.1 km
  • KL Bird Park
    3.0 km
Nearby landmarks
  • KLCC - Bukit Bintang Pedestrian Walkway
    40 m
  • Parkson Kajang
    100 m
  • Kuala Lumpur Convention Centre
    100 m
  • Aquaria KLCC
    120 m
  • SevenAteNine
    210 m
  • Top Room@Top Hat
    280 m
  • Fuze Club Kuala Lumpur
    300 m
  • Embassy of the Philippines
    300 m
  • Pro Heal Dental
    320 m
  • Symphony Lake
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Effective August 14, 2018, the property accepts only Touch ‘N Go as a payment form for a parking fee. Guests are advised to check for the balance in their Touch ‘N Go card before exiting the car park.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center1 Km
  • Travel time to airport (minutes)60
  • Airport transfer fee120 MYR
Extras
  • Daily Internet/Wi-Fi fee0 MYR
  • Breakfast charge (unless included in room price)138 MYR
The property
  • Year property opened2012
  • Number of floors20
  • Room voltage220
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1

Reviews of Grand Hyatt Kuala Lumpur from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 10
  • 10
  • 9.2
  • 10
  • 9.2
  • 9.6
  • 5.6
  • 10

Most recent

From 7,629 reviews

  • Cleanliness score 9.5 out of 10 and is a high score in Kuala Lumpur
  • Location score 9.5 out of 10 and is a high score in Kuala Lumpur
  • Service score 9.4 out of 10 and is a high score in Kuala Lumpur
  • Facilities score 9.3 out of 10 and is a high score in Kuala Lumpur
  • Room comfort and quality score 9.2 out of 10 and is a high score in Kuala Lumpur
  • Value for money score 9 out of 10 and is a high score in Kuala Lumpur

Review summary

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Located in KLCC and Bukit Bintang, this hotel offers breathtaking views of the city skyline and fountain. The well-maintained and spacious rooms are beautifully decorated, providing guests with both comfort and luxury. The staff is friendly and efficient, ensuring a comfortable stay. Tower view rooms offer stunning views of the Petronas Twin Towers and the fountain.

Some guests have experienced slow or unreliable wifi during their stay, which needs improvement.

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 194 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Location

Mentioned in 123 reviews
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95% Positive
sentiment-negative-indicator
4% Unfavourable

Breakfast

Mentioned in 112 reviews
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83% Positive
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16% Unfavourable

Room view

Mentioned in 79 reviews
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93% Positive
sentiment-negative-indicator
6% Unfavourable

Cleanliness

Mentioned in 78 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
19% Unfavourable

Check in

Mentioned in 62 reviews
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46% Positive
sentiment-negative-indicator
53% Unfavourable

Room comfort

Mentioned in 60 reviews
sentiment-positive-indicator
85% Positive
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15% Unfavourable

Room size

Mentioned in 56 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Pool

Mentioned in 33 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    KHAIRUL from Malaysia
    Couple
    1 King Bed
    Stayed 1 night in August 2026

    “Great Escapade amidst the City”

    The staff are awesome from the moment you arrive at the entrance right to the breakfast cook and waiters. The scenery from the restaurant is priceless. The breakfast spread was excellent but no chicken was on the menu. The KLCC is within walking distance.

    Reviewed August 06, 2026
  2. 10.0Exceptional

    SHUSUKE from Japan
    Solo traveler
    1 King Bed
    Stayed 1 night in February 2026

    “Everything is awesome! Definitely will repeat.”

    If you are considering staying in the KLCC area, I believe this is definitely the best choice. The Petronas Towers are about a 7-minute walk away, and there's a shopping mall nearby. It's also safe and pleasant for evening walks. The room size, interior, and the ambiance of the pool are all excellent, but most of all, the breakfast on the 38th floor was incredibly delicious. It ranks among the top three hotels I’ve ever stayed at. I recommend the plan that includes breakfast.

    Reviewed March 06, 2026
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  3. 9.2Exceptional

    ひより from Japan
    Solo traveler
    1 King Bed
    Stayed 1 night in March 2026

    “My stay in Kuala Lumpur has become better.”

    Although it was somewhat expensive because I stayed alone, I was really glad to stay at this hotel. The view was wonderful, the room was clean, and even though I usually don't spend much on accommodation when I travel, I felt joyful every time I returned to the hotel. I was also able to use the shower before check-in and after check-out, which made my stay very comfortable.

    Reviewed March 17, 2026
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  4. 10.0Exceptional

    byungkwan from South Korea
    Couple
    1 King Bed
    Stayed 3 nights in November 2025

    “"I will visit again. It was a perfect staycation with everything - location, service, and room condition!"”

    I had a really satisfying time during my three-night stay on the 33rd floor. First of all, the location is fantastic. Using the main entrance of the convention center, it connects directly to KLCC Park, perfect for jogging, and it's also convenient for shopping as major shopping centers are within walking distance. The room was spacious and comfortable, making my stay a healing experience, and the night view was particularly beautiful, creating the perfect atmosphere for a glass of wine. Above all, the staff were all very kind, making me happy throughout my stay. Next time, I definitely want to stay in a room with a twin tower view again!

    Reviewed January 14, 2026
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  5. 10.0Exceptional

    SHINGO from Japan
    Family with teens
    1 King Bed With Club Access
    Stayed 3 nights in August 2025

    “Hyatt of the world!”

    I chose this as my last accommodation for my trip. The hospitality was wonderful, and I was able to spend my time with a smile from check-in to check-out. I was very satisfied with the variety, quality, and taste of the breakfast buffet, as well as the lounge during the day and night. The view from the window was also quite impressive. The location is closer to KLCC, situated between KLCC and Bukit Bintang, but it's easy to get to Bukit Bintang as well. However, you do have to walk a bit to the LRT station and other public transport. If you enjoy walking, it's not a problem. It has a quiet and calming atmosphere. I would like to stay again.

    Reviewed August 23, 2025
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