Hotel Metropol and Spa Zermatt
Facilities, Hotel Metropol and Spa Zermatt in Zermatt
Bar/lounge, Hotel Metropol and Spa Zermatt in Zermatt
Swimming pool, Hotel Metropol and Spa Zermatt in Zermatt
Reception, Hotel Metropol and Spa Zermatt in Zermatt
Food and beverages, Hotel Metropol and Spa Zermatt in Zermatt
Balcony/terrace, Hotel Metropol and Spa Zermatt in Zermatt

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9.2Exceptional

652 reviews

652 reviews

Service 9.6
Cleanliness 9.5
Location 9.3
Facilities 9.2
Value for money 9.1
Room comfort and quality 7.0
See map

9.3Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
OLMO Zermatt
110 m
Hinterdorfstrasse
170 m
Metzgerei Bayard
220 m
European Snowsport Zermatt Ski School
220 m
Chocolaterie Laderach
230 m
Popular landmarks
Mountaineers' Cemetery
330 m
Sunnegga
1.7 km
Riffelsee Lake
4.3 km
Gornergrat
5.0 km
Matterhorn Glacier Paradise
9.5 km
Closest landmarks
Mountaineers' Cemetery
330 m
St. Mauritius Church
370 m
Zermatt Zbag Lz Train Station
930 m
Gorner Gorge
1.4 km
Gornerschlucht
1.6 km

Hotel Metropol and Spa Zermatt

Matterstrasse 9, Matterstreet Area, Zermatt, Switzerland, 3920 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Matterstreet Area part of Zermatt, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gornergrat. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

210 meters to public transportation

Excellent room comfort & quality

170 meters to Hinterdorfstrasse

Free Wi-Fi in all rooms!

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [indoor]

Spa

Bicycles

Hot tub

Your dates are popular among travelersUsers are booking a place in Zermatt every 13 minutes on Agoda.com
Value for money9.1
Distance to city center0.2 km
Location rating9.3
Nearest airportSion Airport (SIR) - Switzerland
Distance to airport38.8 km

Rooms available at Hotel Metropol and Spa Zermatt

Superior Double or Twin Room with Matterhorn View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices
Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Junior Suite with Matterhorn View
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Single Room
...
  • Room size: 14 m²/151 ft²
  • Mountain view
  • 1 single bed
Enter dates to see prices
Superior Double Room For Single Use
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 19 m²/205 ft²
  • Balcony/terrace
  • 2 single beds
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Top Floor Double Room Roof Slope with Matterhorn View
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Economy Twin Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Top things to do in Zermatt

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Hotel Metropol and Spa Zermatt offer spa services?

You can enjoy your stay at Hotel Metropol and Spa Zermatt all the more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening even better.

Does Hotel Metropol and Spa Zermatt have a fitness center?

Absolutely! Hotel Metropol and Spa Zermatt offers fitness center that is purposefully located on site, catering to your active needs to stay healthy while on holiday retreat. For more details, please contact the property for more information.

How many rooms does Hotel Metropol and Spa Zermatt have?

Hotel Metropol and Spa Zermatt has a total of 20 rooms.

How long do guests usually stay at Hotel Metropol and Spa Zermatt?

Verified past guests that have stayed at Hotel Metropol and Spa Zermatt had an average nightly stay of 2 nights at this property.

What do guests like most about Hotel Metropol and Spa Zermatt?

Past visitors that stayed at Hotel Metropol and Spa Zermatt have given this property a rating of 9.56 for its outstanding service as the major highlight for their stay.

What is the verified guest review consensus about Hotel Metropol and Spa Zermatt's view?

70.0% of our past visitor evaluations have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Metropol and Spa Zermatt down in the review section.

What is the average rating that verified Families with older children have given to Hotel Metropol and Spa Zermatt?

Verified families with older children that have stayed at this property have given Hotel Metropol and Spa Zermatt an average rating of 9.3. You can look into more comprehensive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hotel Metropol and Spa Zermatt?

Past local visitors that have stayed at this property have given Hotel Metropol and Spa Zermatt an average rating of 9.1. You can look up on more comprehensive customer evaluations, and feedback for this property down in the review section.

What time is check-in and check-out at Hotel Metropol and Spa Zermatt?

Check-in is from 12:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified time frame may be charged an additional fee.

More about Hotel Metropol and Spa Zermatt

More about Hotel Metropol and Spa Zermatt

Experience Luxury and Tranquility at Hotel Metropol and Spa Zermatt

Welcome to Hotel Metropol and Spa Zermatt, a 4-star oasis of luxury nestled in the heart of Zermatt, Switzerland. With its prime location just 0.2 km from the city center, this elegant hotel offers a serene and peaceful retreat for both leisure and business travelers. Built in 1964 and last renovated in 2014, Hotel Metropol and Spa Zermatt seamlessly combines modern comfort with timeless charm, ensuring a truly memorable stay for all guests.

Unwind and Indulge in Hotel Metropol and Spa Zermatt's Luxurious Entertainment Facilities

Hotel Metropol and Spa Zermatt in Zermatt, Switzerland, offers an array of entertainment facilities designed to help guests unwind and indulge in ultimate relaxation. The hotel features a stylish bar where guests can enjoy a refreshing drink or a handcrafted cocktail in a cozy and inviting atmosphere. Whether you prefer a classic gin and tonic or a signature mix, the bar offers a wide selection of beverages to satisfy every palate. For those seeking rejuvenation, the hotel's spa is a haven of tranquility. Pamper yourself with a soothing massage, performed by skilled therapists who will melt away your stress and tension. Indulge in the hot tub, sauna, or steam room, and let the heat and steam envelop your body, promoting deep relaxation and detoxification. The spa also offers a range of beauty and wellness treatments, ensuring that you leave feeling refreshed and revitalized. In addition to the spa, Hotel Metropol and Spa Zermatt boasts a beautiful garden where guests can bask in the serenity of nature. Take a leisurely stroll amidst the vibrant flowers and lush greenery, or find a quiet spot to sit and enjoy the peaceful ambiance. For those seeking a social atmosphere, the hotel also offers a shared lounge/TV area, where guests can gather with friends or fellow travelers to relax and unwind. To top it all off, the hotel provides a solarium, where guests can soak up the sun and enjoy the stunning views of the surrounding mountains. Whether you're looking to soak, relax, socialize, or bask in the sun, Hotel Metropol and Spa Zermatt has all the entertainment facilities you need for a truly indulgent and unforgettable stay.

Unleash Your Inner Athlete at Hotel Metropol and Spa Zermatt's World-Class Sports Facilities

Hotel Metropol and Spa Zermatt is a haven for sports enthusiasts, offering an impressive range of top-notch facilities to cater to every athletic pursuit. Dive into the invigorating waters of the indoor pool, where you can swim laps or simply relax and unwind. For those who prefer to tee off, the hotel boasts a scenic golf course right on its premises, allowing you to practice your swing amidst breathtaking mountain views. Maintain your fitness routine at the state-of-the-art fitness center, equipped with modern machines and equipment to help you stay in shape. And of course, being nestled in the heart of the Swiss Alps, skiing is a must-do activity during your stay. Hotel Metropol and Spa Zermatt offers easy access to the slopes, where you can carve through fresh powder and experience the thrill of gliding down the mountainside. If you're looking to soak up some sun and enjoy the beach, Hotel Metropol and Spa Zermatt has got you covered. With its proximity to Lake Geneva, you can indulge in a variety of water sports and activities, from swimming and paddleboarding to sailing and kayaking. Whether you're a water baby or a snow lover, this hotel's sports facilities are sure to keep you entertained and active throughout your stay.

Convenience Facilities at Hotel Metropol and Spa Zermatt

Hotel Metropol and Spa Zermatt offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With a laundry service available on-site, guests can conveniently have their clothes cleaned and pressed without having to leave the hotel. Additionally, the hotel provides room service, allowing guests to enjoy delicious meals in the comfort of their own rooms. For the safety and security of guests' valuables, Hotel Metropol and Spa Zermatt offers safety deposit boxes, providing peace of mind throughout their stay. The hotel also has a dedicated concierge service, ready to assist guests with any queries or arrangements they may need, ensuring a seamless experience. Guests can stay connected with complimentary Wi-Fi available in all rooms and public areas of the hotel. For those who prefer a designated smoking area, the hotel provides a comfortable space to indulge. Additionally, a convenience store is conveniently located on-site, offering a wide range of essentials and snacks. The hotel also offers luggage storage facilities, allowing guests to safely store their belongings before check-in or after check-out. With daily housekeeping services, guests can enjoy a clean and tidy room throughout their stay. Finally, for those chilly winter nights, guests can cozy up by the fireplace and unwind after a day of exploring the beautiful surroundings of Zermatt, Switzerland.

Convenient Transport Facilities at Hotel Metropol and Spa Zermatt

At Hotel Metropol and Spa Zermatt, guests can enjoy a range of convenient transport facilities that make exploring Zermatt and its surrounding areas a breeze. The hotel offers a spacious car park onsite, allowing guests to conveniently park their vehicles and explore the region at their own pace. Whether you're planning a day trip to the nearby Matterhorn or exploring the charming streets of Zermatt, having a car park onsite ensures that you have a hassle-free and secure place to park your vehicle. In addition to the car park, Hotel Metropol and Spa Zermatt also provides a shuttle service for guests. This service offers a convenient way to travel around Zermatt, especially for those who prefer not to drive or navigate public transportation. The shuttle service operates at regular intervals and takes guests to popular attractions, ski resorts, and the Zermatt train station. With this service, you can easily explore the stunning landscapes and attractions of Zermatt without worrying about transportation logistics. Whether you prefer the convenience of your own vehicle or the ease of a shuttle service, Hotel Metropol and Spa Zermatt ensures that you have the transport facilities you need for a seamless and enjoyable stay in Zermatt. With a car park onsite and a reliable shuttle service, you can explore the beauty of the region with ease and convenience.

Cozy and Luxurious Room Facilities at Hotel Metropol and Spa Zermatt

Indulge in the warmth and luxury of Hotel Metropol and Spa Zermatt's room facilities, complete with a cozy fireplace. Each room is thoughtfully designed to provide a comfortable and inviting ambiance, perfect for relaxation after a day of exploring the beautiful town of Zermatt. Curl up by the fireplace with a good book or enjoy a romantic evening with your loved one, as the crackling flames create a soothing and intimate atmosphere. Aside from the fireplace, the rooms at Hotel Metropol and Spa Zermatt are equipped with modern amenities to ensure a pleasant stay. Sink into plush beds fitted with premium linens, and enjoy a restful night's sleep. Stay connected with complimentary high-speed Wi-Fi, and catch up on your favorite shows on the flat-screen TV. The rooms also feature a well-stocked minibar, perfect for enjoying a refreshing drink or snack at any time. Additionally, the private bathrooms are equipped with luxurious toiletries and a rainfall shower, providing a spa-like experience in the comfort of your own room. At Hotel Metropol and Spa Zermatt, the combination of the cozy fireplace and the array of modern amenities creates a truly luxurious and comfortable stay. Whether you are visiting Zermatt for a romantic getaway or a relaxing vacation, these room facilities will ensure that you have a memorable and enjoyable experience.

Indulge in Culinary Delights at Hotel Metropol and Spa Zermatt

At Hotel Metropol and Spa Zermatt, dining is an experience to savor. With a range of dining facilities to choose from, guests can indulge in culinary delights throughout their stay. The hotel features an elegant restaurant where guests can enjoy delectable dishes prepared by skilled chefs using the finest local ingredients. Whether you're craving Swiss specialties or international cuisine, the restaurant offers a diverse menu to cater to every palate. For those who prefer the convenience of dining in the comfort of their own room, room service is also available, allowing guests to enjoy a meal in privacy and luxury. Start your day off right with a delicious breakfast at Hotel Metropol and Spa Zermatt. The hotel offers a delightful breakfast buffet, featuring a wide selection of hot and cold dishes to satisfy every appetite. From freshly baked pastries and bread to a variety of cheeses, fruits, and cereals, there is something for everyone. The breakfast buffet also includes a continental breakfast option, allowing guests to enjoy a light and refreshing start to their day. With daily housekeeping ensuring that the dining facilities are always clean and well-maintained, guests can relax and indulge in a delightful dining experience at Hotel Metropol and Spa Zermatt.

Luxurious Rooms with Stunning Views at Hotel Metropol and Spa Zermatt

Hotel Metropol and Spa Zermatt offers a range of luxurious rooms with stunning views that will make your stay in Zermatt unforgettable. From the spacious Junior Suite with Matterhorn View to the cozy Single Room, there is a perfect room for every traveler. The Junior Suite with Matterhorn View is a spacious 25 square meters room featuring a comfortable Double Bed. Wake up to breathtaking views of the majestic Matterhorn right from your window. For solo travelers, the Single Room offers a cozy space of 14 square meters with a comfortable Single Bed. Booking your stay at Hotel Metropol and Spa Zermatt on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can compare prices, read reviews, and book your preferred room in just a few clicks. Don't miss out on the opportunity to enjoy luxurious accommodations with stunning views at Hotel Metropol and Spa Zermatt.

Discover the Vibrant Matterstreet Area in Zermatt

Nestled in the heart of the picturesque Zermatt, Switzerland, the Matterstreet area is a vibrant and lively neighborhood that offers a perfect blend of natural beauty and modern amenities. As you step out of Hotel Metropol and Spa Zermatt, you will find yourself surrounded by charming shops, restaurants, and cafes that line the bustling streets. The Matterstreet area is renowned for its stunning views of the iconic Matterhorn, one of the most famous mountains in the world. Whether you choose to explore on foot or take a leisurely stroll, you will be captivated by the breathtaking scenery that surrounds you. The area is also a paradise for outdoor enthusiasts, with an abundance of hiking trails, skiing slopes, and mountain biking routes to choose from. After a day of adventure, immerse yourself in the vibrant nightlife of the Matterstreet area. Enjoy a delicious meal at one of the many gourmet restaurants, savor a cocktail at a trendy bar, or simply relax and people-watch in one of the charming cafes. With its lively atmosphere and stunning surroundings, the Matterstreet area is the perfect place to experience the unique charm of Zermatt, Switzerland.

Convenient Transportation from Nearby Airports to Hotel Metropol and Spa Zermatt

Located in the picturesque Matterstreet Area of Zermatt, Switzerland, Hotel Metropol and Spa Zermatt offers a luxurious and relaxing retreat for travelers. Getting to this charming hotel is a breeze, thanks to the convenient transportation options available from the nearest airports. If you are arriving at Zurich Airport, the most popular and well-connected airport in Switzerland, you can easily reach Hotel Metropol and Spa Zermatt by taking a combination of train and taxi. From the airport, hop on a train to Zermatt, which offers breathtaking views of the Swiss Alps along the way. The train journey takes approximately 3.5 hours, but the time will fly by as you soak in the stunning landscapes. Once you reach Zermatt, a short taxi ride will take you directly to the hotel, ensuring a smooth and hassle-free arrival. Another option is to fly into Geneva Airport, which is also well-connected to Zermatt. From Geneva, you can take a train to Zermatt, which typically takes around 4 hours. Alternatively, you may choose to book a private transfer or hire a car from the airport, allowing you to enjoy a scenic drive through the Swiss countryside before reaching Hotel Metropol and Spa Zermatt. No matter which airport you choose to fly into, the journey to Hotel Metropol and Spa Zermatt is an experience in itself, offering breathtaking views and a taste of the natural beauty that surrounds this enchanting destination. Upon arrival, you will be greeted by the warm and friendly staff at the hotel, ready to ensure a memorable stay in Zermatt.

Discover Excitement and Adventure near Hotel Metropol and Spa Zermatt

Hotel Metropol and Spa Zermatt is ideally located near several exciting landmarks and attractions, ensuring that guests have plenty of opportunities for adventure and exploration during their stay. Just a short distance from the hotel, you'll find Stoked Zermatt, a popular outdoor activity center offering thrilling experiences such as paragliding, canyoning, and mountain biking. Whether you're an adrenaline junkie or simply looking to try something new, Stoked Zermatt is the perfect place to get your heart racing and create unforgettable memories. For those looking to hit the slopes and improve their skiing or snowboarding skills, the European Snowsport Zermatt Ski School and Summit Ski & Snowboard School are both conveniently located near the hotel. These renowned ski schools offer professional instruction for all ages and ability levels, ensuring that guests can make the most of Zermatt's world-class ski terrain. Whether you're a beginner or an expert, these schools provide expert guidance and a supportive learning environment. In addition to the thrilling activities and ski schools, Hotel Metropol and Spa Zermatt is also situated near Hinterdorfstrasse, a charming street that showcases the traditional Swiss architecture and culture of Zermatt. Take a leisurely stroll along this picturesque street, lined with quaint shops, restaurants, and cafes, and immerse yourself in the unique atmosphere of the town. From boutique shopping to indulging in delicious Swiss cuisine, Hinterdorfstrasse offers a delightful experience for visitors. With its prime location near Stoked Zermatt, European Snowsport Zermatt Ski School, Summit Ski & Snowboard School, and Hinterdorfstrasse, Hotel Metropol and Spa Zermatt is the perfect choice for those seeking excitement, adventure, and a taste of Swiss charm. Whether you're an outdoor enthusiast, a winter sports enthusiast, or simply looking to explore the local culture, this hotel's surroundings have something for everyone.

Conveniently Located near Zermatt Railway Station

Hotel Metropol and Spa Zermatt is ideally situated just a short distance away from Zermatt Railway Station, making it a convenient choice for travelers arriving by train. This well-connected station offers excellent transport links to various destinations within Zermatt and beyond, allowing guests to easily explore the surrounding area. From Zermatt Railway Station, guests can hop on the Matterhorn Gotthard Bahn, a scenic mountain railway that provides breathtaking views of the Swiss Alps. This railway connects Zermatt to other popular destinations such as Gornergrat and Visp, allowing guests to embark on unforgettable day trips and adventures. Additionally, the station is also well-connected to the international rail network, making it easy for guests to travel to and from Zermatt from major cities in Switzerland and neighboring countries.

A Culinary Adventure in Zermatt

Hotel Metropol and Spa Zermatt is surrounded by a plethora of dining options that will take you on a culinary adventure. Indulge in traditional Swiss cuisine at Restaurant Vieux-Valais da Nico or savor delectable French dishes at Petit Royal. For a taste of Italy, head to Pizzeria Ristorante Molino Zermatt where you can enjoy authentic pizzas and pasta. If you're in the mood for a fine dining experience, The Omnia offers a gourmet menu with stunning views of the Matterhorn. For a cozy pub atmosphere, the Brown Cow Pub is the perfect spot to enjoy a pint of beer and hearty British fare. If you're craving Indian cuisine, Restaurant GoldenIndia Zermatt is sure to satisfy your taste buds. Whymper-Stube and Walliserkanne offer traditional Swiss dishes in a charming alpine setting, while Restaurant Stadel serves up delicious Swiss and international cuisine. After a day of exploring, unwind at the Alex Lounge Bar & Fumoir, where you can enjoy a refreshing cocktail or a glass of wine in a stylish setting. With such a diverse range of dining options just steps away from the hotel, food lovers will be spoilt for choice during their stay at Hotel Metropol and Spa Zermatt.

Shop 'til you drop in Zermatt

Located in the heart of Zermatt, Hotel Metropol and Spa Zermatt is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Indulge your sweet tooth at the famous Lindt Chocolate Shop Zermatt, where you can sample and purchase a wide variety of delectable Swiss chocolates. For fashion enthusiasts, a visit to OLMO Zermatt is a must. This trendy boutique offers a curated selection of stylish clothing, accessories, and footwear. If you're in the mood for some local specialties, head to Metzgerei Bayard, a traditional butcher shop known for its high-quality meats and sausages. And for those looking to bring home some Swiss chocolate as souvenirs, Chocolaterie Laderach offers a range of artisanal chocolates that are sure to impress. With these fantastic shopping landmarks just steps away from the hotel, you'll have no trouble finding the perfect gifts and treats to take home.

Affordable Luxury at Hotel Metropol and Spa Zermatt

Indulge in a luxurious stay at Hotel Metropol and Spa Zermatt without breaking the bank. With an average room price of just $268, this hotel offers an incredible value for its prime location in the heart of Zermatt, Switzerland. Compared to the average price of a hotel room in the city, which stands at $320, Hotel Metropol and Spa Zermatt provides an affordable option without compromising on quality or comfort. At Hotel Metropol and Spa Zermatt, you can expect to be greeted by elegant and stylish rooms that are thoughtfully designed to provide a relaxing and rejuvenating atmosphere. Each room is equipped with modern amenities and features, ensuring a comfortable stay for all guests. Whether you choose a cozy single room or a spacious suite, you'll be treated to breathtaking views of the surrounding Swiss Alps and the charming town of Zermatt. In addition to its competitive pricing, Hotel Metropol and Spa Zermatt offers a range of exceptional facilities and services. Take advantage of the luxurious spa, complete with a heated indoor pool, sauna, and steam room, perfect for unwinding after a day of exploring the picturesque Zermatt. Indulge in delectable cuisine at the hotel's restaurant, which serves a variety of international and local dishes. With its unbeatable combination of affordability and luxury, Hotel Metropol and Spa Zermatt is the ideal choice for discerning travelers seeking a memorable stay in Zermatt.

Friendly Staff, Perfect Cleanliness, and Great Location

Hotel Metropol and Spa Zermatt has received rave reviews from its customers. One of the highlights mentioned by guests is the friendly and helpful staff who go above and beyond to ensure a pleasant stay. Another aspect that stands out is the hotel's impeccable cleanliness, with everything being perfect and well-maintained. Guests also appreciate the stunning views and the excellent facilities available at the hotel. Additionally, the convenient location, just a short 10 to 15-minute walk from the train station, adds to the overall appeal of this wonderful hotel.

A Haven of Excellence: Hotel Metropol and Spa Zermatt's Outstanding Customer Reviews

Hotel Metropol and Spa Zermatt in Zermatt, Switzerland, has garnered an impressive overall rating of 9.3, showcasing its commitment to excellence and guest satisfaction. With exceptional ratings across various categories, this hotel is truly a haven for discerning travelers seeking a remarkable stay. One aspect that stands out in the customer reviews is the remarkable value offered by Hotel Metropol and Spa Zermatt. With a rating of 9.0 for value, guests are delighted by the affordable luxury and exceptional services provided. From the moment of arrival, guests are greeted with warm hospitality and a range of amenities that far exceed expectations, ensuring a memorable and worthwhile stay. The facilities at Hotel Metropol and Spa Zermatt also receive high praise, with a rating of 9.2. Guests are treated to a wide array of top-notch amenities, including a luxurious spa, fitness center, and indoor pool. These facilities provide the perfect opportunity for relaxation and rejuvenation after a day of exploring the picturesque surroundings of Zermatt. Whether guests seek a pampering spa treatment or a refreshing swim, Hotel Metropol and Spa Zermatt ensures that every need is met with utmost care and attention to detail.

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Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Food & Dining

1 mention

View

1 mention

Languages spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hiking
  • Hot tub
  • Massage
  • Mini golf course
  • Pool with view
  • Sauna
  • Skiing
  • Ski lessons
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Table tennis
  • Tennis court
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurants
  • Room service
Services and conveniences
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Restaurant
  • No additional information available

Location

Matterstrasse 9, Matterstreet Area, Zermatt, Switzerland, 3920
Exceptional
Location

9.3

Airports
  • Sion Airport (SIR) - Switzerland
    38.8 km
  • Aosta Valley Airport (AOT) - Italy
    43.3 km
Public transportation
  • Zermatt Zbag Zsb Train Station
    210 m
  • Zermatt railway station
    350 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    300 m

What's nearby

Popular landmarks
  • European Snowsport Zermatt Ski School
    220 m
  • Summit Ski & Snowboard School
    260 m
  • Stoked Zermatt
    300 m
  • Mountaineers' Cemetery
    330 m
  • Matterhorn Museum
    360 m
  • Sunnegga
    1.7 km
  • Riffelsee Lake
    4.3 km
  • Gornergrat
    5.0 km
  • Matterhorn Glacier Paradise
    9.5 km
Nearby landmarks
  • OLMO Zermatt
    110 m
  • Hinterdorfstrasse
    170 m
  • Zermatt Zbag Zsb Train Station
    210 m
  • Metzgerei Bayard
    220 m
  • European Snowsport Zermatt Ski School
    220 m
  • Chocolaterie Laderach
    230 m
  • Lindt Chocolate Shop Zermatt
    250 m
  • Summit Ski & Snowboard School
    260 m
  • Stoked Zermatt
    300 m
  • Mountaineers' Cemetery
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children Policy

    Children aged 5 to 10 years will be charged CHF 60 per night using extra bed.
    Children aged 10 to 16 years will be charged CHF 80 per night using extra bed.

    Guests over 16 years old are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-in until22:00
  • Check-out from07:00
  • Check-out until11:00
  • Reception open until10:00
Getting around
  • Distance from city center0.2 km
  • Travel time to airport (minutes)130
The property
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 20
  • Year property opened1964
  • Most recent renovation2014

Reviews of Hotel Metropol and Spa Zermatt from real guests

9.2
Exceptional
Service9.6
Cleanliness9.5
Location9.3
Facilities9.2
Value for money9.1
Room comfort and quality7.0
High score for Zermatt
Rating
9+ Exceptional (28)
8-9 Excellent (3)
7-8 Very Good (5)
6-7 Good (0)
<6 Below Expectation (2)
Guest Type
Language

Show reviews that mention 

Showing 38 verified guest comments
12345
10.0
Exceptional
jareewan from United States
Couple
Superior Double or Twin Room with Matterhorn View
Stayed 1 night in April 2023

The best ”

I love this cozy homey family run hotel. They were so nice like a 5 stars hotel or even better. If u understand personalized service u know. Thank u Stephanie. She is super sweet and kind and everyone else too including the owner. The facilities, room and restaurant and pool is well kept. Great awesome view of the Matterhorn. Super clean. Yummy breakfast. And complimentary shuttle service to and from the train station. Couldn’t be happier. Thank u. U completed my Swiss stay

Reviewed May 02, 2023
10.0
Exceptional
Xiu from Singapore
Group
Junior Suite with Matterhorn View
Stayed 1 night in September 2022

Love this hotel”

It’s near the train station. Love the balcony view from our hotel. It felt like a postcard. We could enjoy the view of the mountain and surroundings. The breakfast was nice too! We enjoyed swimming at the pool which had a pretty nice view! Too bad we only stayed one night. The only con is that we have to carry our luggages up the stairs before reaching the hotel.

Reviewed October 11, 2022
10.0
Exceptional
Nursyasan from Indonesia
Solo traveler
Single Room
Stayed 1 night in October 2022

Best service, complete facilities ”

Really best service, my room has nice bed, nice pillow, bath tub. They even have swimming pool, sauna, steam and jacuzzi. The breakfast is also good, they even drop me to the train station with their electric car 😁

Reviewed October 13, 2022
9.6
Exceptional
Martin from United States
Solo traveler
Stayed 4 nights in February 2016

Fantastic family-run hotel in Zermatt”

The Metropol is a fantastic little place in the center of Zermatt. It's a small family-run place that offers all the warmth and hospitality one would expect from this type of place. The spa facilities are a welcome addition to generally comfortable rooms and very good food. Highly recommended.

Reviewed March 02, 2016
10.0
Exceptional
Haewon from South Korea
Couple
Superior Double or Twin Room with Matterhorn View
Stayed 2 nights in June 2019

fantastic hotel”

I will be back someday:) hot spa with matterhorn view after hiking with wind was just nothing better than any other. kind staff, nice view, good facility,,, 위치, 마테호른뷰 수영장과 테라스, 픽업서비스, 친절한 스탭 뭐하나 빠지는게 없어요. 추천!

Reviewed June 14, 2019
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