KOKO HOTEL Hakata Shinkansenguchi

Name: KOKO HOTEL Hakata Shinkansenguchi
Address: 1-17-17 Hakata-eki-higashi, Hakata-ku, Hakata, Fukuoka, 812-0013, Japan
Price range: room rates from per night (USD) - We Price Match!
Rating: 8.7

3 stars out of 5

1-17-17 Hakata-eki-higashi, Hakata-ku, Hakata, Fukuoka, Japan, 812-0013

Highlights

- Steps from Hakata Station and local transport, often described as a ve...

Good is location that near hakata station we can walk easy.

- Free light breakfast of bread/pastries with coffee and juice provided...

Simple and free breakfast (bread and drinks) included.

- Good value for money is mentioned frequently, with many guests saying...

This hotel is a steal considering the low price I paid for.

The hotel is nice and pleasant.

Facilities

Free Wi-Fi

Spa

Front desk [24-hour]

Luggage storage

Breakfast

Laundry

Non-smoking rooms

Air conditioning in public area

About us

KOKO HOTEL Hakata Shinkansenguchi offers modern comfort for two travelers, just a short walk from Hakata Station. It's an ideal base to explore Fukuoka, featuring amenities like a hot bath facility and complimentary coffee and corn soup. Located in the vibrant Hakata area, KOKO HOTEL offers travelers a prime spot to explore Fukuoka's rich history, lively street food, and scenic Hakata Port waterfront. The hotel features a 24-hour front desk for personalized service and a luxurious spa for relaxation. Each room comes with air conditioning and a refrigerator for comfort, while select rooms provide charming city views. Shopping at JR Hakata City Amu Plaza is also nearby, making KOKO HOTEL ideal for two travelers seeking an immersive local experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 20 times in 24h

Location 9.1

Cleanliness 8.9

Service 8.9

Value for money 8.7

Based on 8,188 verified reviews

Location score out of 10

Cleanliness score out of 10

Service score out of 10

Value for money score out of 10

Facilities score out of 10

"Very convenient and easy to head to any spots."
"I had a pleasant stay at KOKO HOTEL Hakata Shinkansenguchi."
"The hotel is very clean, and the rooms are very functional."
"Very convenient location, 5mins walk from Hakata station."
"Simple and free breakfast (bread and drinks) included."

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center

Popular neighborhood

Exceptional for walking

More details on walking

Walkable places

Hakata Deitos

220 m

Yodobashikamera Hakata

300 m

100 Yen Shop Can Do Yodobashi Hakata

300 m

Kurodabushizo

320 m

Hakata Hankyu

370 m

Popular landmarks

JR Hakata City Amu Plaza Hakata

490 m

Hakata Station

510 m

Tōchō-ji

1.1 km

Kushida Shrine

1.3 km

Nakasu Yatai

1.5 km

Closest landmarks

Fukuoka City Tourist Information Center (Hakata Station)

370 m

Amu Plaza Hakata

420 m

Tsubame No Mori Hiroba

420 m

Hundred Yen Shop

450 m

Daiso Hakata Bus Terminal

460 m

Value for money	8.7
Location rating	9.1
Nearest airport	Fukuoka Airport (FUK)
Distance to airport	2.1 km

Rooms available at KOKO HOTEL Hakata Shinkansenguchi

Room photos and details

Twin Non-Smoking

...

Room size: 17 m²/183 ft²
2 single beds
2 single beds

Room photos and details

Single Non-Smoking

...

Room size: 12 m²/129 ft²
1 semi double bed
1 semi double bed

Room photos and details

Standard Small Double

...

1 semi double bed
1 semi double bed

Room photos and details

Double Room with Small Double Bed - Non-Smoking

...

Room size: 12 m²/129 ft²
1 semi double bed
1 semi double bed

Room photos and details

Relax Single Room - Non-Smoking

...

Room size: 12 m²/129 ft²
City view
1 double bed

Room photos and details

Single Room

...

Room size: 12 m²/129 ft²

Room photos and details

Standard Twin Room

...

Room size: 17 m²/183 ft²
2 single beds
2 single beds

Room photos and details

Adjoining Double Rooms for 4 People with 2 Small Double Beds - Non-Smoking

...

Room size: 12 m²/129 ft²
1 semi double bed
1 semi double bed

Room photos and details

Twin Room

...

Room size: 17 m²/183 ft²
2 super king beds
2 super king beds

Room photos and details

Twin Room , Light Breakfast Included

...

Room size: 17 m²/183 ft²
2 double beds
2 double beds

Frequently asked questions

Yes! KOKO HOTEL Hakata Shinkansenguchi offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

KOKO HOTEL Hakata Shinkansenguchi was built in 2017.

KOKO HOTEL Hakata Shinkansenguchi's most popular month where verified guests have stayed the most is in February.

KOKO HOTEL Hakata Shinkansenguchi supports up to 6, with payment card selections including MasterCard, Cash, American Express, and Visa.

Past guests that stayed at KOKO HOTEL Hakata Shinkansenguchi have given this property a rating of 9.113 for its remarkable location as the main highlight for their stay.

100.0% of our past visitor assessments have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for KOKO HOTEL Hakata Shinkansenguchi down in the review section.

71.0% of our past guest assessments have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for KOKO HOTEL Hakata Shinkansenguchi down in the review.

Past families with young children that have stayed at this property have given KOKO HOTEL Hakata Shinkansenguchi an average rating of 8.3. You can look up more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given KOKO HOTEL Hakata Shinkansenguchi an average rating of 8.8. You can check out more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

KOKO HOTEL Hakata Shinkansenguchi’s neighborhood is Hakata which comprises of popular restaurants such as Hakata Unagiya Fujiuna, Hakata MOTSUnabe ICHITAKA, and Uokura.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

More about KOKO HOTEL Hakata Shinkansenguchi

KOKO HOTEL Hakata Shinkansenguchi

Ready to explore without hassle? Find yourself just 450 m away from Hakata Bus Terminal when you stay at KOKO HOTEL Hakata Shinkansenguchi. KOKO HOTEL Hakata Shinkansenguchi offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Front desk services including luggage storage can assist with your needs. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at KOKO HOTEL Hakata Shinkansenguchi is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.
In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator in some rooms for when you feel like it is needed. KOKO HOTEL Hakata Shinkansenguchi also provides a hair dryer and toiletries in bathrooms for select rooms.

Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at KOKO HOTEL Hakata Shinkansenguchi. KOKO HOTEL Hakata Shinkansenguchi has vending machines that provide round-the-clock refreshment, at low cost. KOKO HOTEL Hakata Shinkansenguchi offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the spa. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.

Reasons to stay here

This accommodation is highly recommended for its location, scoring higher than 94% of other options in the city.

Show less

Amenities and facilities

Excellent8.5

Facilities

Languages spoken

English
Japanese

Accessibility

Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Things to do, ways to relax

Spa
Spa/sauna

Dining, drinking, and snacking

Breakfast [free]
Snack bar
Vending machine

Services and conveniences

Air conditioning in public area
Dry cleaning
Elevator
Facilities for disabled guests
Grooming service
Heating in public area
Laundry service
Luggage storage
Shared lounge/TV area
Smoke-free property
Smoking area
Xerox/fax in business center

Access

CCTV in common areas
CCTV outside property
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailable
Security [24-hour]
Smoke alarms

Location

1-17-17 Hakata-eki-higashi, Hakata-ku, Hakata, Fukuoka, Japan, 812-0013

Exceptional9.1

Location

Airports

Fukuoka Airport (FUK)
2.1 km 12 min drive
Saga Airport (HSG)
49.8 km 1.4 hour drive

Public transportation

Hakata Railway Station
350 m 3 min drive
Nishitetsu Bus
350 m

Hospital or clinic

Fukuokashimin Hospital
1.6 km

Shopping

Tenjin Underground Shopping Center
2.3 km

Convenience store

Family Mart
100 m 1 min drive

Cash withdrawal

ATM
210 m 3 min walk

What's nearby

Popular landmarks

JR Hakata City Amu Plaza Hakata
490 m
Hakata Station
510 m
Tōchō-ji
1.1 km
Kushida Shrine
1.3 km
Nakasu Yatai
1.5 km
Tenjin Underground Shopping Center
2.3 km
Ohori Park
4.3 km
Fukuoka Tower
6.8 km
Uminonakamichi Seaside Park
9.6 km

Nearby landmarks

Hakata Deitos
220 m
Yodobashikamera Hakata
300 m
100 Yen Shop Can Do Yodobashi Hakata
300 m
Kurodabushizo
320 m
Hakata Railway Station
350 m
Nishitetsu Bus
350 m
Fukuoka City Tourist Information Center (Hakata Station)
370 m
Hakata Hankyu
370 m
JR HAKATA CITY
370 m
Ming
410 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

Late check-in is available after 11:00 PM.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 11:00
Check-in until: 05:00

Extras

Daily Internet/Wi-Fi fee: 0 JPY

The property

Year property opened: 2017
Room voltage: 100
Number of rooms : 109
Non-smoking rooms/floors: no
Number of restaurants: 1
License Id / Local Tax ID/ Entity Name: 福博保環第913057号

Property announcements

City accommodation tax will be enforced from April 1, 2020 and will be collected upon check-in. The accommodation tax rate per person per night is as follows:

In Fukuoka City, tax of JPY 200 will be charged for room rates of JPY 19,999 and under per night, and tax of JPY 500 will be charged for room rates of JPY 20,000 and over per night.

In Fukuoka Prefecture excluding Fukuoka City, tax of JPY 200 will be charged for all room rates.

Reviews of KOKO HOTEL Hakata Shinkansenguchi from real guests

Provided by verified guests of

8.7

Excellent

From 8,187 reviews

Location score 9.1 out of 10 and is a high score in Fukuoka
Cleanliness score 8.9 out of 10 and is a high score in Fukuoka
Service score 8.9 out of 10 and is a high score in Fukuoka
Value for money score 8.7 out of 10 and is a high score in Fukuoka
Facilities score 8.5 out of 10 and is a high score in Fukuoka

Review summary

This hotel is conveniently located near Hakata JR station, making it a great choice for exploring the city. The staff is friendly and helpful, ensuring a comfortable stay. The rooms are well-maintained and clean, with a cozy atmosphere. Guests appreciate the complimentary breakfast with juice and coffee. The small but pleasant spa and public bath is a great perk to enjoy during your stay.

Clean and comfortable, some guests found the rooms to be small.

Guest Type

Room Type

Language

Select your country

Show reviews that mention

Location

Mentioned in 228 reviews

sentiment-positive-indicator

98% Positive

sentiment-negative-indicator

1% Unfavourable

Cleanliness

Mentioned in 146 reviews

sentiment-positive-indicator

66% Positive

sentiment-negative-indicator

33% Unfavourable

Breakfast

Mentioned in 143 reviews

sentiment-positive-indicator

84% Positive

sentiment-negative-indicator

15% Unfavourable

Service

Mentioned in 116 reviews

sentiment-positive-indicator

80% Positive

sentiment-negative-indicator

19% Unfavourable

Room size

Mentioned in 91 reviews

sentiment-positive-indicator

35% Positive

sentiment-negative-indicator

64% Unfavourable

Value for money

Mentioned in 81 reviews

sentiment-positive-indicator

86% Positive

sentiment-negative-indicator

13% Unfavourable

Hot spring

Mentioned in 55 reviews

sentiment-positive-indicator

69% Positive

sentiment-negative-indicator

30% Unfavourable

Bathroom

Mentioned in 46 reviews

sentiment-positive-indicator

58% Positive

sentiment-negative-indicator

41% Unfavourable

Room comfort

Mentioned in 34 reviews

sentiment-positive-indicator

79% Positive

sentiment-negative-indicator

20% Unfavourable

Sort by

Changed to review page 1

9.6Exceptional
ASAKO from Japan
Solo traveler
Single Non-Smoking
Stayed 1 night in May 2026
“A wonderful place.”
The room was beautiful, and there was a single sofa where I could relax. I appreciated the 24-hour unlimited drip coffee and lemon water. The breakfast was also free, and the individual packaging so that it could be eaten in the room was wonderful. However, being someone who prefers a chewy texture, I found the bread a bit dry. The large communal bath had washing areas for three people, and the bath itself was spacious enough for about three people, which was a bit concerning. I checked the availability of the bath from my room before going, but I realized that many people arrived at the same time—five of us gathered at once, which was a bit awkward. However, I could stretch my legs more in the room's bathtub, so I rated the facilities ⭐︎ four. There was also a space to relax and read various books in the hotel.
Reviewed May 06, 2026
Auto-translated through generative A.I.
この度はKOKOHOTEL博多新幹線口にご宿泊いただき誠にありがとうございます。当館でのご滞在をお楽しみいただけたご様子を拝読することができ大変嬉しく思います。また、当館のラウンジスペースや大浴場をご利用いただき誠にありがとうございます。それほど大きな大浴場ではございませんが、足を伸ばしてゆっくりとご入浴いただき、お仕事や観光の疲れを癒していただけますと幸いでございます。加えて、無料軽朝食につきまして貴重なご意見をありがとうございます。今後のメニュー改善の参考とさせていただきます。恐縮ではございますが、より一層お客様にお喜びをいただける場を目指し、精進を重ねて参ります。この度はお忙しい中、ご投稿いただきまして誠にありがとうございました。また福岡にお越しの際のご機会がございましたら、当ホテルにご宿泊いただけましたら幸いでございます。 KOKO HOTEL 博多新幹線口　フロント
Responded May 07, 2026
KOKO HOTEL Hakata Shinkansenguchi
Did you find this review helpful?
10.0Exceptional
YUJI from Japan
Business traveler
Single Non-Smoking
Stayed 1 night in April 2026
“A very cozy hotel.”
There seemed to be a lot of foreign visitors, but it didn’t particularly bother me. The large public bath was clean and I was happy to have a showerhead with a refill. The indoor cleanliness and the soundproofing with no noise from the neighboring room were also great. The bed had the right firmness and the pillow was of a slightly firm type that I like, allowing me to sleep soundly. I was surprised to find a shoe polisher available. The coffee maker and lemon water available in the lobby for unlimited drinks were very nice. Breakfast was free, with bread and juice provided. I had a very pleasant stay.
Reviewed April 04, 2026
Auto-translated through generative A.I.
この度はKOKOホテル博多新幹線口をご利用頂きまして、誠にありがとうございます。またお忙しい中ご投稿下さいましたこと、重ねて御礼申し上げます。この度はご滞在に際し、大浴場や客室設備、館内サービスに至るまで詳細にご感想をお寄せいただき、誠にありがとうございます。外国からのお客様が多い中でも快適にお過ごしいただけたご様子を伺い、安心いたしました。大浴場の清潔さやリファのシャワーヘッドにつきましてご満足いただけたこと、大変嬉しく存じます。また、客室の静音性や清潔さ、ベッドや枕の寝心地についてもお褒めのお言葉を頂戴し、ぐっすりお休みいただけたとのこと、何よりでございます。日々の疲れをしっかりと癒していただける空間をご提供できましたことは、私どもにとりまして大きな喜びでございます。さらに、シューポリッシャーやロビーのコーヒーメーカー、レモン水などのサービスにもご注目いただきありがとうございます。ささやかながらもご滞在中の快適さを高める一助となっておりましたら幸いでございます。朝食の無料サービスにつきましても、ご利用いただきありがとうございます。「とても心地よく過ごせました」とのお言葉は、スタッフ一同にとりまして何よりの励みでございます。今後もより一層ご満足いただけるよう、設備の維持管理とサービスの向上に努めてまいります。また博多へお越しの際には、ぜひ当ホテルをご利用くださいませ。心よりお待ち申し上げております。 KOKOホテル博多新幹線口フロント
Responded April 05, 2026
KOKO HOTEL Hakata Shinkansenguchi
Did you find this review helpful?
8.8Excellent
EUN from South Korea
Family with teens
Double Room with Small Double Bed - Non-Smoking
Stayed 3 nights in June 2026
“Location and amenities are great~”
The hotel is about a 5-minute walk from Hikata Station, and it's small but offers a large public bath. They also provide breakfast, coin laundry, and luggage storage services, which were nice. However, the downside was that the room was very humid and the bedding felt damp. It also had a smell.
Reviewed June 30, 2026
Auto-translated through generative A.I.
이번에는 KOKO HOTEL 하카타 신칸센구치에 숙박해 주셔서 감사합니다. 호텔의 입지와 대욕장에 대해서는 호평의 말씀 감사합니다. 그러나 방의 습기나 이불의 더러움에 관해서, 손님에게 대단히 폐를 끼쳤습니다, 죄송합니다. 방의 습기에 대해서는 방의 에어컨을 냉방에서 사용해 주시면, 습기가 적어지기 때문에 에어컨을 이용하실 수 있으면 다행입니다. 이불의 얼룩에 대해서는, 우리의 호텔의 청소 직원의 확인 부족입니다. 앞으로 이불 얼룩 등 발생하지 않도록 청소 직원에게도 이 문제를 공유하고 청소를 보다 정중하게 실시하도록 개선해 나갈 것입니다. 고객의 귀중한 의견을 진지하게 받아들여, 보다 기대에 맞는 서비스의 제공에 노력해 가겠습니다. 바쁜 동안 귀중한 의견을 보내 주셔서 감사합니다. 앞으로도 서비스의 향상에 노력하겠습니다. 앞으로도 변함없는 애고를 드리도록 부탁드립니다. KOKO HOTEL HAKATA SHINKANSENGUCHI Frontdesk
Responded July 01, 2026
KOKO HOTEL Hakata Shinkansenguchi
Did you find this review helpful?
10.0Exceptional
INYOUNG from South Korea
Solo traveler
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in February 2026
“Comfortable and cost-effective accommodation.”
It is located near Hakata Station but in a quiet and pleasant area. The staff are friendly and always ready to help. The rooms are small but have everything you need and are clean. The beds are comfortable. There is a large public bath available for use, and it was nice to have a simple complimentary breakfast with coffee and bread in the morning. Various amenities, including pajamas, are also provided. I would like to return here the next time I visit Fukuoka.
Reviewed February 25, 2026
Auto-translated through generative A.I.
이번에는 KOKO 호텔 하카타 신칸센 입구를 이용해 주셔서 대단히 감사합니다, 또 바쁜 중 투고해 주셔서 감사합니다, 거듭 감사드립니다. 당 호텔의 입지에 대해서 「역 근처이면서 조용하고 쾌적」이라는 말을 받고, 매우 기쁘게 알고 있습니다. 하카타 역 치쿠시구치에서 도보 권내라는 편리성을 유지하면서, 차분하고 보내실 수 있는 환경 만들기를 유의하고 있으므로, 그 점을 평가해 주신 것을 영광으로 생각합니다. 스탭 대응에 대해서도 따뜻한 말을 해 주셔서 감사합니다. 고객님께 안심하고 체류하실 수 있도록 정중하고 친밀한 접대를 소중히하고 있습니다. 객실은 컴팩트한 구조입니다만, 「깨끗하고 필요한 것이 갖추어져 있다」라고 느끼실 수 있었던 것, 또 침대의 쾌적함을 실감 받은 것을 매우 기쁘게 배견했습니다. 대욕장도 이용해 주셔, 여행의 피로를 조금이라도 치유해 주시면 다행입니다. 아침 커피나 빵 등의 무료 서비스, 파자마를 포함한 각종 어메니티에 대해서도 만족하실 수 있었던 것에 대단히 감사합니다. 체류중의 한때가 조금이라도 기분 좋은 시간이 되도록 앞으로도 노력하겠습니다. 「다음에 후쿠오카에 가면 재방문하고 싶다」라는 말을 격려해, 보다 한층 쾌적한 호텔을 목표로 해 가겠습니다. 또 맞이할 수 있는 날을, 스탭 일동심보다 기다리고 말씀드립니다. KOKO 호텔 하카타 신칸센구치 프론트
Responded February 26, 2026
KOKO HOTEL Hakata Shinkansenguchi
Did you find this review helpful?
10.0Exceptional
jungyi from South Korea
Group
Double Room with Small Double Bed - Non-Smoking
Stayed 1 night in March 2026
“It is a great hotel for the price.”
I thought I was going to the Wing Hotel, but it had changed to Koko Hotel. The location is close, about a 5 to 8-minute walk from Hakata Station, and the hotel condition was very excellent. I liked that they offered breakfast, and although it was small, there was a public bath where I could enjoy a soak for a little while. There was nothing I disliked! The incredible water pressure was the best I've encountered during all my travels. If I visit Fukuoka again, I would be 1000% willing to return.
Reviewed March 27, 2026
Auto-translated through generative A.I.
이번에 KOKO HOTEL 하카타 신칸센 출구에서 숙박해 주셔서 진심으로 감사드립니다. 호텔 명칭은 지난 1월 말에 호텔 윙에서 KOKO HOTEL로 변경되었습니다. 불편을 드려 죄송합니다. 그럼에도 불구하고 입지, 무료 간단한 조식, 대욕장 등 다양한 면에서 높은 평가를 주셔서 매우 기쁘게 생각합니다. “다시 묵고 싶다”는 말씀도 큰 영광으로 생각합니다. 앞으로도 고객님께서 더욱 쾌적하게 머무실 수 있도록 서비스 향상에 힘쓰겠습니다. 직원 일동은 다시 뵙게 될 날을 고대하고 있습니다. KOKO HOTEL 하카타 신칸센구치 프런트
Responded March 27, 2026
KOKO HOTEL Hakata Shinkansenguchi
Did you find this review helpful?