The Westin Changsha

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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 419, Shaoshan Middle Road Yuhua District, Furong, Changsha, China, 410007

Highlights

Sparkling clean

- Guests have rated this property 9.3/10 on cleanliness

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Check-in/out [express]

Check-in/out [express]

Air conditioning

Daily housekeeping

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Yoga room

Your dates are popular among travelersUsers are booking a place in Changsha every 24 minutes on Agoda.com
Cleanliness 9.3
Service 9.2
Facilities 8.8
Value for money 8.8

Based on 3,534 verified reviews

Cleanliness

9.3

Service

9.2

Facilities

8.8

Value for money

8.8

Location

8.7

See map

8.7Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Changsha Ferris wheel
2.5 km
Changsha Bamboo Slips Museum
3.2 km
Tianxin Tower
3.2 km
Martyr's Park
5.1 km
Yuelu Academy
5.8 km
Closest landmarks
DaDuShi ShangYeJie (ChangShaShi RenMin ZhengFu ShengChu TuZai GuanLi ZhiFa DaDui DongNan)
530 m
Dongtang Health Service Center
780 m
The 2nd People's Hospital of Hunan
970 m
Friendship Shopping Center (labour road)
1.3 km
Heiwado
1.5 km

Good to know

Value for money8.8
Distance to city center5.5 km
Location rating8.7
Nearest airportChangsha Huanghua International Airport (CSX)
Distance to airport22.6 km

Rooms available at The Westin Changsha

Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Zun Gui Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 bedrooms
Enter dates to see prices
Zun Gui Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 bedrooms
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Zun Gui Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 bedrooms
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Zun Gui Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 bedrooms
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 44 m²/474 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Experience your vacation the perfect way with a drink in your hand at The Westin Changsha's bar available right in front of your doorstep for whenever you need a sip or two.

The Westin Changsha was built in 2014.

Past couple travelers that have stayed at this property have given The Westin Changsha an average rating of 8.8. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with young children that have stayed at this property have given The Westin Changsha an average rating of 8.5. You can look up more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

The Westin Changsha’s location in the Furong neighborhood makes it in close proximity to popular points of interest which includes Long He Stadium and Changsha Ferris wheel.

More about The Westin Changsha

More about The Westin Changsha

Luxury and Convenience at Kempinski Hotel Changsha

Welcome to Kempinski Hotel Changsha, a 5-star luxury hotel located in the heart of Changsha, China. With its prime location and exceptional amenities, this hotel offers a perfect blend of comfort, convenience, and elegance. Built in 2014, Kempinski Hotel Changsha boasts 408 well-appointed rooms that are designed to provide a luxurious and relaxing stay for both business and leisure travelers. Each room is tastefully decorated with modern furnishings and equipped with all the essential amenities to ensure a comfortable stay. From spacious beds to high-speed internet access, every detail has been carefully considered to meet the needs of discerning guests. Check-in at Kempinski Hotel Changsha starts from 02:00 PM, allowing guests to settle in and start their stay at their own pace. The hotel's friendly and efficient staff is always ready to assist guests with a warm welcome and ensure a smooth check-in process. And with a check-out time until 12:00 PM, guests can enjoy a leisurely morning before bidding farewell to this exceptional hotel. Families traveling with children will find Kempinski Hotel Changsha to be a perfect choice. The hotel's child policy allows children between the ages of 3 to 11 to stay free of charge, making it an ideal option for a memorable family getaway. With spacious rooms and a range of family-friendly amenities, the hotel ensures that both parents and children have a comfortable and enjoyable stay. Conveniently located just 5.5 km from the city center, Kempinski Hotel Changsha offers easy access to Changsha's top attractions, shopping districts, and business centers. For those traveling by air, the hotel is only 40 minutes away from the airport, ensuring a hassle-free journey. Experience luxury, convenience, and warm hospitality at Kempinski Hotel Changsha. Whether you are visiting for business or leisure, this hotel provides an exceptional stay that will exceed your expectations.

Unwind and Indulge in Luxurious Entertainment Facilities at Kempinski Hotel Changsha

At Kempinski Hotel Changsha, guests are treated to a plethora of entertainment facilities that guarantee a truly unforgettable stay. The hotel boasts a stylish and sophisticated bar, perfect for enjoying a refreshing cocktail or a glass of fine wine after a long day of exploring the city. For those seeking relaxation and pampering, the hotel offers a luxurious salon, sauna, and spa, where guests can indulge in rejuvenating treatments and therapies. In addition, Kempinski Hotel Changsha features a beautiful garden, providing a serene oasis amidst the bustling city. Guests can take a leisurely stroll through the lush greenery, unwind on a bench, or simply soak in the tranquility of nature. Furthermore, the hotel also has a gift/souvenir shop, where guests can browse and purchase unique mementos to commemorate their stay in Changsha. With its array of entertainment facilities, Kempinski Hotel Changsha ensures that every guest's needs and desires are met, promising an extraordinary experience filled with relaxation, indulgence, and enjoyment.

Stay Active and Energized at Kempinski Hotel Changsha's State-of-the-Art Sports Facilities

At Kempinski Hotel Changsha, we understand the importance of maintaining an active and healthy lifestyle, even while traveling. That's why we offer an impressive range of sports facilities to cater to all your fitness needs. Dive into our luxurious indoor pool, where you can take a refreshing swim or simply relax by the poolside. Our pool is equipped with modern amenities and offers a tranquil atmosphere, perfect for unwinding after a long day of exploring the city. For those who prefer a more intense workout, our fitness center is fully equipped with state-of-the-art equipment to help you stay in shape. From cardio machines to strength training equipment, you'll find everything you need to achieve your fitness goals. Additionally, our 24-hour fitness center ensures that you can exercise at any time that suits you best. If you're looking to find balance and inner peace, our dedicated yoga room is the perfect place for you. Unwind and rejuvenate your mind, body, and soul as you practice various yoga poses and meditation techniques. Our serene yoga room provides a peaceful ambiance, allowing you to escape from the hustle and bustle of the city. Whether you're a fitness enthusiast or simply looking to relax and recharge, Kempinski Hotel Changsha's sports facilities are designed to cater to all your needs. Stay active, energized, and make the most of your stay with us.

Convenience Facilities at Kempinski Hotel Changsha

Experience unparalleled convenience at Kempinski Hotel Changsha with its extensive range of facilities designed to cater to every guest's needs. From the moment you arrive, you will be greeted by a dedicated concierge team ready to assist you with any requests or inquiries. The hotel also offers express check-in/check-out services, ensuring a swift and hassle-free arrival and departure. Stay connected throughout your stay with complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or simply browse the web, you can do so effortlessly. For added convenience, the hotel also provides 24-hour room service, allowing you to indulge in delicious meals or snacks in the comfort of your own room. In addition, Kempinski Hotel Changsha offers a range of practical amenities such as laundry service, daily housekeeping, and luggage storage. You can rest assured knowing that your belongings are safe with the safety deposit boxes provided. For guests who prefer to smoke, there is a designated smoking area available. With these convenient facilities, Kempinski Hotel Changsha ensures that your stay is both comfortable and stress-free.

Convenient Transport Facilities at Kempinski Hotel Changsha

At Kempinski Hotel Changsha, guests can enjoy a range of convenient transport facilities that make exploring the city a breeze. For those arriving by air, the hotel offers airport transfer services, ensuring a seamless and hassle-free journey from the airport to the hotel. Additionally, the hotel provides a car hire service, allowing guests to easily navigate the city at their own pace and convenience. For guests who prefer guided tours, Kempinski Hotel Changsha offers ticket services to popular attractions in the area. Whether it's exploring the vibrant Yuelu Mountain or visiting the iconic Orange Island, the hotel can assist in arranging tickets and providing valuable information for a memorable experience. Furthermore, the hotel offers valet parking and a car park onsite, making it convenient for guests with their own vehicles. The car park is also free of charge, providing added convenience and cost savings. For those who prefer the ease of public transportation, the hotel provides a taxi service, ensuring guests can easily reach their desired destinations. With these comprehensive transport facilities, Kempinski Hotel Changsha ensures that guests can effortlessly explore the city and make the most of their stay.

Indulge in Culinary Delights at Kempinski Hotel Changsha

At Kempinski Hotel Changsha, guests can embark on a gastronomic journey like no other. With a range of dining facilities available, including a coffee shop, restaurant, and 24-hour room service, guests are spoilt for choice when it comes to satisfying their cravings. Start your day off right with a delectable breakfast buffet at the hotel's restaurant. Indulge in a wide array of freshly prepared dishes, from international favorites to local specialties, all meticulously crafted by the talented culinary team. The elegant and inviting ambiance of the restaurant sets the perfect tone for a memorable dining experience. For a quick pick-me-up or a casual rendezvous, head to the hotel's coffee shop. Savor the aroma of freshly brewed coffee as you unwind and catch up with friends or colleagues. The coffee shop also offers a selection of light bites and pastries, perfect for a mid-day treat or a quick snack on the go. If you prefer the comfort and privacy of your own room, Kempinski Hotel Changsha's 24-hour room service is at your disposal. Choose from an extensive menu featuring both local and international cuisines, and have your meal delivered right to your doorstep. Whether it's a late-night craving or a leisurely dinner in the comfort of your own space, the hotel's room service ensures a delightful dining experience. With daily housekeeping ensuring cleanliness and hygiene, guests can enjoy their meals with peace of mind. Whether you're a food enthusiast or simply looking for a convenient dining option, Kempinski Hotel Changsha's dining facilities are designed to cater to your every need and culinary desire.

Discover the Charm of Furong in Changsha, China

Nestled in the heart of Changsha, China, Kempinski Hotel Changsha offers guests the perfect opportunity to explore the enchanting neighborhood of Furong. Known for its rich history and cultural heritage, Furong is a must-visit destination for travelers seeking an authentic Chinese experience. Step outside the hotel and immerse yourself in the vibrant streets of Furong. The neighborhood is home to a plethora of traditional Chinese architecture, including the iconic Tianxin Pavilion and the ancient Yuelu Academy. Take a leisurely stroll along the charming Furong Ancient Street, lined with shops selling local handicrafts, delicious street food, and traditional tea houses. Furong is also known for its natural beauty, with stunning parks and gardens scattered throughout the area. Spend a peaceful afternoon exploring the lush greenery of the Orange Isle Park, or admire the blooming flowers at the picturesque Martyrs' Park. For those seeking adventure, the nearby Yuelu Mountain offers hiking trails with breathtaking views of the city. After a day of exploration, return to Kempinski Hotel Changsha and indulge in luxurious accommodations and world-class amenities. With its prime location in the heart of Furong, this hotel is the perfect base for discovering the charm and beauty of Changsha's most captivating neighborhood.

Convenient Transportation from the Airport to Kempinski Hotel Changsha

Located in the vibrant city of Changsha, China, Kempinski Hotel Changsha offers a luxurious and convenient stay for travelers. When arriving at the nearest airport, there are several transportation options to reach the hotel. If you're flying into Changsha Huanghua International Airport, the most convenient way to reach Kempinski Hotel Changsha is by taking a taxi. The airport is approximately 30 kilometers away from the hotel, and the journey usually takes around 40 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and it is recommended to use the official airport taxis for a safe and reliable ride. For those looking for a more budget-friendly option, public transportation is also available. From the airport, you can take the airport shuttle bus to Wuyi Square, which is located in the city center. The bus journey takes around 50 minutes, and from Wuyi Square, you can easily transfer to a taxi or a local bus to reach Kempinski Hotel Changsha in Furong District. No matter which mode of transportation you choose, the journey from the airport to Kempinski Hotel Changsha is a seamless and hassle-free experience, allowing you to start your stay in this luxurious hotel with ease.

Discover the Rich History and Vibrant Culture near Kempinski Hotel Changsha

Nestled in the heart of Changsha, Kempinski Hotel Changsha offers guests a prime location to explore the city's fascinating landmarks and attractions. Just a short distance away, you'll find the Mawangdui Mausoleum, a historical site that dates back over 2,000 years. This ancient burial site is renowned for its well-preserved Han dynasty tombs, offering visitors a glimpse into China's rich history. For those looking to indulge in some retail therapy, XiangMing GuangGao Jie and DaDuShi ShangYeJie are just a stone's throw away from the hotel. These bustling shopping streets are lined with a myriad of shops, boutiques, and restaurants, offering a vibrant atmosphere where you can immerse yourself in the local culture and find unique souvenirs. If you're interested in delving deeper into the region's heritage, a visit to the Xiangxiu Museum is a must. Located nearby, this museum showcases a diverse collection of artifacts and exhibits that highlight the cultural heritage of Changsha and its surrounding areas. For those in need of medical services, The 2nd People's Hospital of Hunan and Dongtang Health Service Center are conveniently located within close proximity to the hotel, ensuring peace of mind during your stay. Nature enthusiasts will also appreciate the nearby Xiaoyuan Park, a tranquil green oasis where you can take a leisurely stroll, enjoy a picnic, or simply relax amidst the lush surroundings. With its unbeatable location and proximity to these landmarks and attractions, Kempinski Hotel Changsha is the perfect base for both business and leisure travelers to experience the rich history and vibrant culture of this captivating city.

A Gastronomic Delight: Surrounding Restaurants at Kempinski Hotel Changsha

Located in the heart of Changsha, Kempinski Hotel Changsha offers a culinary adventure like no other. With an array of diverse dining options just steps away from the hotel, guests can indulge in a variety of cuisines. For those craving authentic Sichuan flavors, LaoMa ChuanCai and Da Rong He Hotel (ShuGuang Road) are must-visit restaurants. From fiery hotpots to mouthwatering spicy dishes, these establishments promise a true taste of local cuisine. For a taste of traditional Hunan cuisine, Jun Yuan Xiang Restaurant is a popular choice, serving up flavorful dishes that showcase the region's unique flavors. For those seeking a fusion of flavors, XiangEQing (MingCheng Mansion) offers a delightful blend of Cantonese and Hunanese cuisines. And if you're in the mood for dumplings, look no further than DongBei Da ShiKe Dumpling. With its wide selection of dumpling varieties, it's a haven for dumpling lovers. These are just a few of the many dining options available near Kempinski Hotel Changsha, ensuring that every palate is catered to during your stay.

Shop 'til you Drop at Changsha's Premier Shopping Landmarks

Located in the heart of Changsha, Kempinski Hotel Changsha offers easy access to some of the city's most popular shopping landmarks. Just a short stroll away, you'll find Heiwado, a bustling shopping complex that offers a wide range of international brands and local boutiques. Whether you're looking for the latest fashion trends, electronics, or souvenirs, Heiwado has it all. For a unique shopping experience, head to Peace Church Shopping Plaza (dongtang), a charming complex known for its traditional architecture and specialty stores. Here, you can browse through a variety of handicrafts, antiques, and local delicacies. Another must-visit shopping destination is Friendship Shopping Center (labour road), which is renowned for its vast selection of luxury brands and upscale boutiques. From designer clothing and accessories to high-end cosmetics and jewelry, this shopping center is a paradise for fashion enthusiasts. After a day of retail therapy, you can unwind and indulge in the hotel's luxurious amenities and world-class service.

Luxury and Exceptional Service at Kempinski Hotel Changsha

Discover the epitome of luxury and exceptional service at Kempinski Hotel Changsha. With an impressive overall rating of 8.7, this hotel has consistently received positive reviews from its satisfied guests. From the moment you step into the elegant lobby, you will be captivated by the grandeur and sophistication that permeates every inch of this magnificent property. One of the standout features of Kempinski Hotel Changsha is its exceptional staff performance, which has been rated at an impressive 8.8. The dedicated and attentive team goes above and beyond to ensure that every guest's needs are met with utmost care and professionalism. Whether it's arranging transportation, providing local recommendations, or simply offering a warm smile, the staff at Kempinski Hotel Changsha is committed to delivering a memorable and personalized experience. Cleanliness is another aspect that guests consistently praise, with a remarkable rating of 9.2. The hotel's commitment to maintaining a pristine environment is evident in every corner, from the immaculate rooms to the spotless common areas. You can rest assured that your stay at Kempinski Hotel Changsha will be characterized by a high level of cleanliness and hygiene, providing you with peace of mind and a sense of comfort throughout your stay.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • On-site entertainment
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Closet
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Slippers

Food and dining

Breakfast options
  • Buffet
Restaurants on site
元素西餐厅
  • Menu: A-la-carte
祁顺中餐厅
  • Cuisine: Chinese, Cantonese
  • Menu: Buffet
普拉纳啤酒吧
  • Menu: Buffet

Location

No 419, Shaoshan Middle Road Yuhua District, Furong, Changsha, China, 410007

Excellent8.7

Location

Airports
  • Changsha Huanghua International Airport (CSX)
    22.6 km
  • Yueyang Sanhe Airport (YYA)
    131.5 km
Public transportation
  • Changsha Railway Station
    4.4 km
  • Changsha South Railway Station
    6.4 km
Hospital or clinic
  • Dongtang Health Service Center
    780 m
Shopping
  • Hyatt party ID Mall
    3.9 km
Cash withdrawal
  • ATM
    300 m

What's nearby

Popular landmarks
  • Changsha Ferris wheel
    2.5 km
  • Changsha Bamboo Slips Museum
    3.2 km
  • Tianxin Tower
    3.2 km
  • Martyr's Park
    5.1 km
  • Yuelu Academy
    5.8 km
  • Hunan Provincial Museum
    6.0 km
  • Changsha Museum
    6.0 km
  • Aiwan Pavilion
    6.0 km
  • Mount Yuelu
    6.7 km
  • Changsha Window of the World
    9.9 km
Nearby landmarks
  • DaDuShi ShangYeJie (ChangShaShi RenMin ZhengFu ShengChu TuZai GuanLi ZhiFa DaDui DongNan)
    530 m
  • Dongtang Health Service Center
    780 m
  • The 2nd People's Hospital of Hunan
    970 m
  • Friendship Shopping Center (labour road)
    1.3 km
  • Heiwado
    1.5 km
  • Peace Church Shopping Plaza (dongtang)
    1.7 km
  • Ferris wheel Recreation Shopping Mall
    1.9 km
  • Friendship Shopping Center (dongtang)
    2.2 km
  • Dongtang department Store
    2.2 km
  • Long He Stadium
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center5.5 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)128 CNY
The property
  • Year property opened2014
  • Room voltage220
  • Non-smoking rooms/floorsno
  • Number of restaurants5

Reviews of The Westin Changsha from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9
  • Cleanliness score 9.3 out of 10 and is a high score in Changsha
    Cleanliness9.3
  • Service score 9.2 out of 10 and is a high score in Changsha
    Service9.2
  • Facilities score 8.8 out of 10 and is a high score in Changsha
    Facilities8.8
  • Value for money score 8.8 out of 10 and is a high score in Changsha
    Value for money8.8
  • Location score 8.7 out of 10 and is a high score in Changsha
    Location8.7
High score for Changsha

Rating

9+ Exceptional (18)
8-9 Excellent (3)
7-8 Very Good (3)
6-7 Good (0)
<6 Below Expectation (3)
Guest Type
Language

Show reviews that mention 

Service

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Air conditioning

Mentioned in 1 reviews
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100% Unfavourable

Breakfast

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Gym

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Location

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Room size

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Shopping

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Transport

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive
Showing 27 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Jo from Malaysia
    Couple
    Stayed 3 nights in July 2024

    “Birthday Trip”

    Had a great stay with Kempinski Chang sha for birthday. Special thanks to the friendly and super helpful customer relation staff - Lee Fen who helped to decorate the room and made a great surprise on my birthday. Truly make our stay unforgetable. Also would like to send my appreciation to the executive team lounge team for their great service.

    Reviewed July 08, 2024

    Dear guest, Thank you for your recent stay at Kempinski Hotel Changsha, I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. We are very much looking forward to welcoming you back during your next trip in Changsha!

    Responded July 16, 2024
    The Westin Changsha
  2. 10.0
    Exceptional
    Yan from Hong Kong SAR, China
    Couple
    Superior Queen Room
    Stayed 1 night in December 2023

    “The service in the executive lounge is excellent.”

    First of all, I would like to thank Cici, Henry, Kiki, and Sasa for serving us in the executive lounge these past two days. We don't really like greasy food from outside, so we dined in the executive lounge all these days, and the service and food were excellent. Even before entering the hotel, a young man helped us with our luggage, and when we were leaving, another young man assisted us in calling a car. It was a wonderful experience, and we will definitely stay here again next time.

    Reviewed December 26, 2023
    Auto-translated through generative A.I.

    尊敬的客人,感谢您入住长沙顺天凯宾斯基酒店。我们品牌承诺为宾客带去奢华体验,而我们也一直努力确保定价和我们为客户带来的服务品质相符。您的满意对我们非常重要,我们也竭力让每一位客人在我们酒店拥有舒心、愉悦的体验。期待您的再次光临,谢谢!

    Responded January 09, 2024
    The Westin Changsha
  3. 10.0
    Exceptional
    Yan from Hong Kong SAR, China
    Couple
    Superior Queen Room
    Stayed 1 night in December 2023

    “The service in the executive lounge is very professional.”

    I usually eat quite lightly, so I chose to have breakfast, afternoon tea, and light meals in the executive lounge. The environment is great, and the food is delicious, especially suitable for people with social anxiety as we don't have to dine in the large restaurant on the second floor. Cici, Henry, Kiki, and Sasa provided excellent service, even teaching me how to mix drinks and giving us route suggestions, leaving us with a very good impression. I hope to see them again next time! 🥰

    Reviewed December 25, 2023
    Auto-translated through generative A.I.

    尊敬的客人,感谢您入住长沙顺天凯宾斯基酒店。我们品牌承诺为宾客带去奢华体验,而我们也一直努力确保定价和我们为客户带来的服务品质相符。您的满意对我们非常重要,我们也竭力让每一位客人在我们酒店拥有舒心、愉悦的体验。期待您的再次光临,谢谢!

    Responded January 09, 2024
    The Westin Changsha
  4. 9.6
    Exceptional
    Deborah from Singapore
    Group
    Stayed 2 nights in February 2024

    “Excellent facilities”

    We loved the well equipped gym and lovely staff. The only con for tourists / leisure travelers is that it is far from the main shopping district (五一广场).

    Reviewed March 04, 2024

    Dear guest, Thank you for your recent stay at Kempinski Hotel Changsha, I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. We are very much looking forward to welcoming you back during your next trip in Changsha!

    Responded June 13, 2024
    The Westin Changsha
  5. 10.0
    Exceptional
    thapagorn from Thailand
    Couple
    Stayed 1 night in March 2024

    “Very good.”

    Close to the subway, large and clean room, a wide variety of breakfast options. The air-conditioned room is not very cold, but the outside temperature is 10 degrees.

    Reviewed March 05, 2024
    Auto-translated through generative A.I.

    Dear guest, Thank you for your recent stay at Kempinski Hotel Changsha, I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. We are very much looking forward to welcoming you back during your next trip in Changsha!

    Responded October 28, 2024
    The Westin Changsha
Changed to review page 1

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