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Mercure Pattaya Ocean Resort (SHA Extra Plus)
Mercure Pattaya Ocean Resort (SHA Extra Plus)
Mercure Pattaya Ocean Resort (SHA Extra Plus)
Mercure Pattaya Ocean Resort (SHA Extra Plus)
Mercure Pattaya Ocean Resort (SHA Extra Plus)
Mercure Pattaya Ocean Resort (SHA Extra Plus)
Mercure Pattaya Ocean Resort (SHA Extra Plus)

Removed from saved list

8.2

Excellent

5,640 reviews

5,640 reviews

Housekeeping58
Swimming Pool40
Beach33
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Pic Kitchen

40 m

Tiffany's Show Pattaya

190 m

Avarin Spa

190 m

Sohotown

190 m

Tiffany Show

200 m

Popular landmarks
Beach Rd

1.1 km

Central Festival Pattaya Beach

1.5 km

Walking Street Pattaya

2.8 km

The Sanctuary Of Truth

2.8 km

Big Buddha Temple

4.2 km

Closest landmarks
Tiffany's Indoor Shooting Range

170 m

@ Fitness Centre

190 m

Soi 3 Dental Clinic

200 m

Fitness One

210 m

Pensri Bar‎

230 m

Mercure Pattaya Ocean Resort (SHA Extra Plus)

463/100 Moo 9, Nongprue, Banglamung, Chonburi, Pattaya Beach Road, Pattaya, Thailand, 20150 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Pattaya Beach Road, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Walking Street Pattaya as well as Pattaya Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Pattaya

Check-in [24-hour]

Excellent breakfast

Excellent view

Inside city center

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

12 travelers have booked today.

Value for money8.0
Distance to city center2 km
Location rating8.4
Nearest airportU-Tapao International Airport (UTP)
Distance to airport32.5 km

Rooms available at Mercure Pattaya Ocean Resort (SHA Extra Plus)

Excellent
Room comfort & quality

8.1

suite ocean view king bed
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Ocean View
...
  • Ocean view
  • Balcony/terrace
  • 2 single beds
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Superior Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior King Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View King Room
...
  • Room size: 26 m²/280 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
Enter dates to see prices
Suite with Ocean View
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Executive Family Suite
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
Enter dates to see prices
Double Room without Window
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

Does Mercure Pattaya Ocean Resort (SHA Extra Plus) have a hot tub?

Mercure Pattaya Ocean Resort does not have a hot tub.

What time is check-in and check-out at Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Pattaya Ocean Resort (SHA Extra Plus)?

For those who wish to drive their own cars, Mercure Pattaya Ocean Resort (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Pattaya with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Start your mornings right, with the à la carte and buffet breakfast options offered at Mercure Pattaya Ocean Resort (SHA Extra Plus). A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 412 THB for adults and 206 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Mercure Pattaya Ocean Resort (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Audio-visual equipment service is offered to help your event go smoothly.

Can business events be hosted at Mercure Pattaya Ocean Resort (SHA Extra Plus)?

On-site venues and convenient event services make Mercure Pattaya Ocean Resort (SHA Extra Plus) an ideal choice for hosting events such as seminars, conferences and meetings. The 3 venues can accommodate up to 282 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Mercure Pattaya Ocean Resort (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Restaurants including TASTE restaurant - ibis Pattaya, Molten Restaurant - Mercure Pattaya Ocean Resort and Terrazzo Bar & Restaurant are popular in Mercure Pattaya Ocean Resort (SHA Extra Plus)’s neighborhood which is known as Pattaya Beach Road.

What popular shopping places are close to Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Shopping options in Mercure Pattaya Ocean Resort (SHA Extra Plus)’s Pattaya Beach Road neighborhood include Central Festival Pattaya Beach, Royal Garden Plaza and Mike Shopping Mall.

What are popular attractions near Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Mercure Pattaya Ocean Resort (SHA Extra Plus)’s location in the Pattaya Beach Road neighborhood makes it close to famous attractions including Beach Rd, Teddy Bear Museum and Louis Tussaud's Waxworks.

What popular beaches are close to Mercure Pattaya Ocean Resort (SHA Extra Plus)?

Mercure Pattaya Ocean Resort (SHA Extra Plus)’s Pattaya Beach Road neighborhood also includes Pattaya Beach.

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Explore the neighborhood

What people love about Mercure Pattaya Ocean Resort (SHA Extra Plus)

  • 8

    Very good
    Location

    "Perfect location, easy access and nice room"

    Wee

    |

    September 26, 2022

  • 10

    Exceptional
    Cleanliness

    "Good hotel with clean and nice atmosphere and two swimming pool"

    Soe

    |

    September 18, 2022

  • 10

    Exceptional

    "This is definitely the place to stay."

    BARBARA

    |

    September 14, 2022

Overall rating:

8.2

Excellent
5,640 reviews
Cleanliness
8.4
Facilities
8.2
Location
8.4
Read all reviews >
What travelers say they love:
I highly recommend this hotel for families with young childr...
Thomas from Thailand
Family with young children
More about Mercure Pattaya Ocean Resort (SHA Extra Plus)

More about Mercure Pattaya Ocean Resort (SHA Extra Plus)

Mercure Pattaya Ocean Resort (SHA Extra Plus)

See the best of Pattaya with a stay at Mercure Pattaya Ocean Resort (SHA Extra Plus), which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Mercure Pattaya Ocean Resort (SHA Extra Plus) ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Pattaya. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Mercure Pattaya Ocean Resort (SHA Extra Plus) are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Mercure Pattaya Ocean Resort (SHA Extra Plus) include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar in some rooms. Mercure Pattaya Ocean Resort (SHA Extra Plus) also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Mercure Pattaya Ocean Resort (SHA Extra Plus) promises you a fun-packed holiday with a variety of activities and facilities. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Visit the sights and local attractions of Pattaya during your stay at the hotel. Photograph yourself in front of The Sanctuary Of Truth located 2.8 km away, which people travel great distances to see. Sit on the sand or sip a drink in leisure at Pattaya Beach located 1.8 km away.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Swimming Pool

103 mentions

Breakfast

59 mentions

Beach

31 mentions

Housekeeping

25 mentions

Languages spoken

  • English
  • Spanish
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car

Available in all rooms

  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Balcony/terrace
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site

Molten

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
Location
463/100 Moo 9, Nongprue, Banglamung, Chonburi, Pattaya Beach Road, Pattaya, Thailand, 20150
Excellent
Location

8.4

Airports

  • U-Tapao International Airport (UTP)
    32.5 km 59 min drive
  • Suvarnabhumi Airport (BKK)
    83.9 km 1.4 hour drive

Public transportation

  • Bus Terminal
    1.7 km 7 min drive
  • Pattaya Railway Station
    2.4 km 16 min drive

Hospital or clinic

  • Soi 3 Dental Clinic
    200 m

Shopping

  • Pattaya Floating Market
    9.0 km

Convenience store

  • Family Mart
    400 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Pattaya Beach
    250 m
  • Beach Rd
    1.1 km
  • Central Festival Pattaya Beach
    1.5 km
  • Walking Street Pattaya
    2.8 km
  • The Sanctuary Of Truth
    2.8 km
  • Big Buddha Temple
    4.2 km
  • Million Years Stone Park & Pattaya Crocodile Farm
    4.8 km
  • Jomtien Beach
    5.8 km
  • Pattaya Floating Market
    9.0 km
  • Koh Lan
    12.3 km

Nearby landmarks

  • Pic Kitchen
    40 m
  • Tiffany's Indoor Shooting Range
    170 m
  • Tiffany's Show Pattaya
    190 m
  • Avarin Spa
    190 m
  • Sohotown
    190 m
  • @ Fitness Centre
    190 m
  • Tiffany Show
    200 m
  • Soi 3 Dental Clinic
    200 m
  • O Tattoo
    200 m
  • Fitness One
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center2 km
  • Travel time to airport (minutes)80

Extras

  • Breakfast charge (unless included in room price)412 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors16
  • Number of restaurants1
  • Number of rooms 210
  • Room voltage220
  • Year property opened2014
  • Most recent renovation0000
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Pattaya Ocean Resort (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities8.2
Location8.4
Room comfort and quality8.1
Service8.3
Value for money8.0
High score for Pattaya
Rating
9+ Exceptional (754)
8-9 Excellent (438)
7-8 Very Good (646)
6-7 Good (229)
<6 Below Expectation (332)
Time of the year
Mar - May (706)
Jun - Aug (591)
Sep - Nov (546)
Dec - Feb (556)
All guests (4,720)
All room types
All languages

Show reviews that mention 

Showing 2,399 verified guest comments
12345
10.0
Exceptional
Kiran from Nepal
Group
Superior Twin
Stayed 1 night in July 2022

Wonderful stay at Mercure Pattaya”

I was with my whole family 9 of us together. The location was perfect as it was just a minute away from the pattaya beach. The staff at the reception was very attractive and smart with a smile on her face made us feel warm welcome,we requested her to give us a top floor and she gave us the room on top floor with all family in the same floor,the porter handled our number of luggage smoothly, the rooms were very clean and comfortable and the staff cleaned it everyday. We also enjoyed our wonderful breakfast. I would recommend or will stay whenever i go back to pattaya. Thanks Mercure Pattaya for a wonderful 2 nights stay. 👌

Reviewed July 16, 2022

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Dear Kiran, I am delighted to read such a great review from a very happy customer. We are all glad to see that you and your family enjoyed the entire stay, we thank you very much for giving us a 10 Score, and also knowing that your entire experience with the luggage service, room cleanliness, breakfast and our lovely attentive staff. Please do not hesitate to come back anytime, as we will be delighted to have you here again with us. Sincerely , Pablo Lopez General Manager

Responded September 03, 2022
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
daniel from Israel
Family with young children
Superior King Room
Stayed 1 night in March 2022

Best pool in Pattaya”

Very comfortable bed. Room very clean. Breakfast was very good. The staff friendly. My children and I had so much fun in the pool. You can jump into deep water or slide in the waterslide and the baby pool is beautiful with another slide for baby. There is a second pool on the fifth floor if you want to swim or just relax.

Reviewed March 16, 2022

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Dear valued guest Thank you for taking out time for giving us top scores for all services and really pleased to know that we were able to exceed your expectations. Guest satisfaction is our priority and we were successfully able to deliver same experience to you. Thank you once again and I will look forward to meet you on your next visit at the property. Sincerely, Vikrant Chauhan Operations Manager

Responded March 20, 2022
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
John from Thailand
Solo traveler
Deluxe Ocean View King Room
Stayed 3 nights in May 2021

All good”

Super fast internet and a clean room with very comfortable bed. The view from the ocean deluxe room is good but it's set back a few hundred meters so isn't like a 270 degree view or anything. Good proximity to nearby 7-11, restaurants, and beachfront road. No problems about having some guests in my room as well. Thanks!

Reviewed June 02, 2021

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Dear Valued Guest Thank you for taking out time for writing your feedback about recent stay and it is great to read that you were impressed speed of internet, cleanliness and hygiene in the hotel. Indeed our deluxe room offers sea front view and as the hotel isn't situated right on the sea front so may be bit away. It was nice that you gave us top scores for everything and we will look forward to serve you same experience in future. Thank you and stay safe. Sincerely Vikrant Chauhan Operations Manager

Responded June 06, 2021
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Donald from United Kingdom
Family with young children
Stayed 6 nights in January 2020

2nd great stay here - great location”

Super hotel right in the middle of the pubs and clubs but a safe hotel for the wife and children. Great pool side facilities ring bell service for happy hour cocktails, no problems here for a week with grand parent who really found everything comfortable

Reviewed January 15, 2020

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Dear Valued Guest Thank you for taking out time for writing your feedback and telling us your experience. I am pleased to learn that you had nice stay with us and you were happy with our facilities and happy hour offer. Indeed we provide a safe and secure atmosphere for the guests and location is very much ideal for everyone. Thank you for sharing your valuable feedback and I am sure your next stay will be as pleasant as the previous one. Sincerely Vikrant Chauhan Operations Manager

Responded January 26, 2020
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Tim from Hong Kong SAR, China
Family with young children
Superior Twin
Stayed 3 nights in February 2020

Value for money, excellent location”

Pro: 1. Sweet spot to commute 2. Not as crowded these days due to the Wuhan coronavirus 3. Quiet neighborhood Con 1. Same food options @ Breakfast buffet throughout my stay (3 days) 2. A/c not cold enough--need to ask front desk to drop the temperature.

Reviewed March 04, 2020

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9.6
Exceptional
Alex from United States
Couple
Superior King Room
Stayed 1 night in February 2020

Perfect One Night Stay”

Room was sufficient. The location was excellent. Did not make it to the pool but the bar was great. This is a family oriented hotel or couples hotel. So I would recommend a different hotel if you are planning on par-taking in Pattaya's adult entertainment nightlife. Many kids around which if you are looking for a place to stay away from all that stuff its great. Surprising clean grounds around the enclosed area between the Holiday Inn. You would not know you were in Pattaya. For a quality meal and sky bar the Holiday Inn is across the parking lot, I think on the 26th floor something. Cheaper than the other sky bars while being romantic but fun at the same time.

Reviewed February 19, 2020

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Dear Valued Guest Thank you for choosing ust as you holiday destination and I am glad to read that your overall experience was up to your expectations. I am delighted to read that you have were impressed with our accommodation,convenient location and swimming pools. It was great to know that our hospitable team made your stay more comfortable and looked after you well. Thank you for rewarding us great scores and acknowledging our efforts. I will share your feedback with team and I am sure this will be great compliments for them. It will be our pleasure to welcome and serve you same experience in future. Sincerely Vikrant Chauhan Operations Manager

Responded March 01, 2020
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Kuan from Thailand
Family with young children
Superior King Room
Stayed 3 nights in June 2022

Simple and comfortable stay ”

Stayed for 3 nights, 2nd visit here at this hotel. Very good for families with young children, good location - near to the beach and Terminal 21 just 5 minutes walk away. Central Festival Pattaya is also 5 minutes away by taking the local transport 'song taew'.

Reviewed June 23, 2022

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Dear Kuan, The perfect type of customer, those who enjoy a holiday and understand what no frills mean, lets us at hotel level do our best and praises it from the heart-felt experience. we would love to have you back anytime, thank you for such a great score and enjoying our facilities. Respectfully your, Pablo Lopez

Responded July 07, 2022
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Nichapa from Thailand
Family with young children
Superior King Room
Stayed 1 night in September 2020

Stay safe here ”

I was very nervous while I was arrived the hotel because the booking was not confirm through Mercure pattaya so, I got the best advice from front reception is name Pueng (คุณผึ้ง), she was very great helpful staff and help to advices us what to do and booked with very convenient support. I would recommend to stay here if you want to get the best service.

Reviewed September 16, 2020

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Dear Valued Guest Many thanks for taking your time to review Mercure Pattaya Ocean Resort and we are delighted to know that you enjoyed the stay at the hotel. We take great pride in our hotel and it is always nice to hear that our guests have enjoyed the facilities and the product we offer. Your compliments are very well received and I will share with team, especially to K.Pueng for doing excellent work. I believe that we will get more opportunities to serve you in future. Thank you for the endorsement and we will be happy to welcome you back soon. Sincerely, Vikrant Chauhan Operations Manager

Responded October 27, 2020
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Plengchawee from Thailand
Solo traveler
Superior King Room
Stayed 1 night in October 2020

Beautiful hotel in Northern Pattaya”

A hotel is good for a family because there is an artificial water falling and water park for children. I disappoint about a breakfast because many kind of food look like a breakfast at a Ibis hotel that Ibis hotel price/night is cheaper.There is Terminal21 department by walking 5 minutes. Many kind of restaurants and shops are near the hotel.

Reviewed October 31, 2020

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Dear Valued Guest Thank you for sharing your candid review regarding recent stay. I am pleased to learn that your experience was satisfactory one in all aspects including comfortable accommodation and location. I am glad that you liked the waterpark facility as kids could enjoy all day long there. Please accept my apologies for breakfast experience as you found it below your expectations and kindly note that mercure breakfast is way more different than the ibis in terms of variety and service. However we value your comments and our team can also serve anything special as per guest request. Hence we do not know if you were looking for something in specific. Thank you and please share your breakfast meal preferences with us so we can try to arrange same and our team can serve you on your next visit. Sincerely Vikrant Chauhan Operations Manager

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Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
warren from Australia
Family with young children
Deluxe Ocean View King Room
Stayed 4 nights in May 2019

Great hotel”

Great hotel, pool was cold which is a plus when in Thailand, the rooms are clean and big with excellent views of Pattaya beach, good range of foods for breakfast will stay again when in Pattaya.

Reviewed June 04, 2019

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10.0
Exceptional
Kwunjai from Thailand
Family with young children
Superior King Room
Stayed 1 night in May 2018

One of our favorite hotel”

We been here many times. The price is right. The location is good The facilities is great! Walking distance to a lot of good food! This hotel offers 2 pool. A standard one and another one for kids! My son loves it!

Reviewed March 28, 2019

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Dear Valued Guest Thank you so much for taking the time to share your lovely endorsement and for being our regular guest. It is a true pleasure to read through your note and feels greatly motivated to learn that we were able to exceeded your expectation on each stay. Thank you for your kind words and compliments for everything, I appreciate your gesture and deeply encouraged by your great support. We will certainly look forward to welcoming you back soon in near future. With warm regards Vikrant Chauhan Operations Manager

Responded March 30, 2019
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Anang from Indonesia
Family with young children
Stayed 2 nights in April 2019

Great location, great service!”

The hotel allowed us to have early check-in and we got refreshing welcoming drink. The location of this hotel is very good. Close to the beach and you can go for dinner in the Terminal 21 Pattaya.

Reviewed April 12, 2019

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Dear Valued Guest Thank you for writing your candid review about recent stay with us and I am pleased to learn that you had a great time at the hotel. Its pleasure to read that you liked warm welcome from our staff upon arrival and check-in experience was smooth. Thank you for such nice compliments and we will be pleased to welcome you again on your next visit. Sincerely Vikrant Chauhan Operations Manager

Responded April 14, 2019
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Chanidapha from Thailand
Family with young children
Deluxe Ocean View King Room
Stayed 2 nights in October 2020

Nice staff ”

Room completely amenities. Really nice staff even now have covid not have many staff so I think staff must work hard. Anything I like only breakfast only standard hotel not many kind options. But good quality material of food. But food as I order to room really delicious.

Reviewed October 19, 2020

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Dear Valued Guest Thank you so much for taking the time to share your review and for having allowed us to be at your service during recent visit at Mercure Pattaya Ocean resort. We are glad and cheerful to learn that we were able to satisfy your stay and pleased with hospitable service. It was nice to see your mentions about decent room with amenities, hardworking staff and delicious food in breakfast service. Your compliments are most welcomed and we will shared with our team. Thank you for the top scores and we will look forward to offer another nice experience in future. Best Regards Vikrant Chauhan Operations Manager

Responded October 25, 2020
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Nicolas from Singapore
Family with young children
Superior King Room
Stayed 3 nights in March 2019

Repeated visit, great family holiday”

Nice clean room with awesome kids facilities and nice breakfast. Walking distance to central marina and terminal 21

Reviewed March 24, 2019

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Dear Valued Guest Thank you for taking out time for sharing your incredible experience with us and pleased to know that you are our repeat guests. I am glad that you appreciated the accommodation cleanliness, kids facilities, breakfast service and convenient location. It is nice that we able to meet with your expectations and it will be our privilege to welcome you again in future. Thank you and looking forward to pamper you with same hospitality again. Sincerely Vikrant Chauhan Operations Manager

Responded March 30, 2019
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Terence from Thailand
Family with young children
Superior Twin
Stayed 4 nights in November 2020

Excellent hotel”

Staff very friendly and efficient,very good selection of breakfast,clean and good value.

Reviewed November 22, 2020

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Dear Valued Guest Thank you for choosing us as you holiday destination and I am glad to read that your overall experience was up to your expectations. Guest service satisfaction is our first priority and we will continue to deliver same services in future. Thank you once again and I will look forward to welcome you on your next trip to the city. Sincerely Vikrant Chauhan Operations Manager

Responded November 29, 2020
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Rachanichol from Thailand
Family with young children
Superior Twin
Stayed 1 night in October 2020

Kid- friendly swimming pool”

Our daughter enjoyed the kid swimming pool. There were pool guards. The hotel is located near by the beach. And breakfast was good.

Reviewed October 20, 2020

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Dear Valued Guest Thank you for sharing your experience with us. It was great to know that your daughter liked our fun loving children pool facility. I am glad that you appreciated the friendly and helpful staff service as well as location was convenient. Indeed the lifeguard are assign to monitor pool activities to ensure the safety of our guests. Thank you for nice compliment for the breakfast food and giving us motivation to do our best in future. Take care and we will be happy to welcome you again in future. Sincerely, Vikrant Chauhan Operations Manager

Responded October 25, 2020
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Winnie from Malaysia
Business traveler
Superior King Room
Stayed 4 nights in July 2019

Bang for Buck”

Generally a very nice hotel with great location, cleanliness, and friendly staffs.

Reviewed July 24, 2019

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Dear Valued Guest Thank you for writing such a wonderful review about your recent stay with us and rewarding us top scores. It is indeed my pleasure to learn that your stay experience was satisfactory one in all aspects of hotel facilities and services. You liked the comfortable room, cleanliness and location of hotel. I am glad that you received warm hospitality experience from our staff therefore I will share your comments with my team and I am sure this will be a huge encouragement for them. Thank you for your great endorsement and I will look forward to welcome you again on your next stay with us. Sincerely Vikrant Chauhan Operations Manager

Responded August 11, 2019
Mercure Pattaya Ocean Resort (SHA Extra Plus)
9.6
Exceptional
Naruechat from Thailand
Family with teens
Superior King Room
Stayed 2 nights in April 2022

Overall quite nice, breakfast might be an issue during high season”

The room was nice. The pool area had many activities which are suitable for younger and older children. The big water slide was quite fast and exciting. They also had a cliff jumping area. We stayed over the holidays. Breakfast management was unsatisfactory. There was not enough food to accommodate guests and the staff rarely refills. They should provide bigger food trays/faster refills to improve this but overall it was a nice experience!

Reviewed April 13, 2022

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Dear Valued Guest I really appreciate your feedback about your recent experience with us. Thank you for taking out time for writing review. As you have experienced, we are committed to provide excellent hospitality experience to all our guests. I noted your comments related to food quality so I can assure you that we take guest feedback seriously therefore our concerned manger will be address to take measurers for further improvements. Thank you once again and we wish to welcome back you. Sincerely, Vikrant Chauhan Operations Manager

Responded May 08, 2022
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Dennis from Spain
Family with young children
Superior Twin
Stayed 1 night in November 2020

The kids loved the swimming pool”

We had a great time at the swimming pool. Also very near the beach and Terminal 21. We will do it again

Reviewed November 10, 2020

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Dear Valued Guest First of all, I am really pleased to know that you planned your stay at Mercure Pattaya Ocean Resort, and thank you for taking out time for writing such a wonderful review. It was a real pleasure reading about your memorable experience and great to learn that you fully enjoyed our facilities also the most importantly you were delighted by our service. Thank you once again for the great recommendation of the water park and I am looking forward to welcoming you back during your next visit to Pattaya. Sincerely Vikrant Chauhan Operations Manager

Responded November 13, 2020
Mercure Pattaya Ocean Resort (SHA Extra Plus)
10.0
Exceptional
Joanne from Thailand
Family with teens
Superior Twin
Stayed 4 nights in December 2020

Great family hotel”

The pools were so much fun for my teenage children and myself. The location of the hotel is great for easy sea and mall access.

Reviewed December 19, 2020

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Dear Valued Guest Thank you for choosing us as your choice of hotel on first visit of the city and telling about your experience. It was great feeling to read that your stay was comfortable one and location suited to your needs. I am glad that you appreciated everything of the property and found our hotel perfectly suitable for family stay. Thank you for great reward by giving us top scores and I am sure your next stay will be more pleasant than the previous one. Sincerely Vikrant Chauhan Operations Manager

Responded December 20, 2020
Mercure Pattaya Ocean Resort (SHA Extra Plus)
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