Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
The hotel was located right beside the Yongsan station.
Value for money.
It's so good city view
Free Wi-Fi
Swimming pool
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Massage
4 travelers have booked today.
Based on 5,571 verified reviews
9.0
8.9
8.8
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8.5
Nearest transportation options
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Yongsan Station is within 0.36 km
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Hyochang Park Station is within 0.77 km
Location rating score
| Value for money | 8.5 |
| Location rating | 9.0 |
| Nearest airport | Gimpo Airport (GMP) |
| Distance to airport | 14.7 km |
Novotel Ambassador Seoul Yongsan provides airport transfer service upon request with an additional fee of 205 KRW in local currency. To request, check the box on the booking form just before the payment page.
Yes! Novotel Ambassador Seoul Yongsan includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
Novotel Ambassador Seoul Yongsan meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, body thermometer, temperature check for guests and staff, doctor/nurse on call, first aid kit, and free face masks for greater safety precautions and hygiene protocols.
While lounging at Novotel Ambassador Seoul Yongsan, delight in your evening or night out at White Rabbit, seoulsalong, and Midnight Relaod to get the most out of your nightlife.
Novotel Ambassador Seoul Yongsan has a total of 40 floors.
Verified past guests that have stayed at Novotel Ambassador Seoul Yongsan had an average nightly stay of 1 night at this property.
Enjoy the comfort of easy payment at Novotel Ambassador Seoul Yongsan which supports up to 8, with payment card options including UnionPay, MasterCard, Visa, Cash, and American Express.
Verified business travelers that have stayed at this property have given Novotel Ambassador Seoul Yongsan an average rating of 8.4. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
Past families with older children that have stayed at this property have given Novotel Ambassador Seoul Yongsan an average rating of 8.5. You can look into more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
The nearest airport to Novotel Ambassador Seoul Yongsan is Gimpo Airport, 15.0 km away.
Experience Modern Comfort at Novotel Ambassador Seoul Yongsan
Nestled in the vibrant heart of Seoul, the Novotel Ambassador Seoul Yongsan offers a perfect blend of contemporary design and unmatched hospitality. Built in 2017, this stylish hotel boasts 621 well-appointed rooms, providing guests with spacious and comfortable accommodations after a day exploring the dynamic city. Whether you're here for business or leisure, the hotel’s prime location ensures easy access to Seoul’s top attractions and entertainment options.
Guests can enjoy flexible check-in and check-out times, with check-in available from 3:00 PM and check-out until 11:00 AM, making your stay seamless and convenient. Families traveling with children will appreciate the hotel’s family-friendly policy, allowing children aged 2 to 15 to stay free of charge. Experience the perfect combination of modern amenities, thoughtful service, and a welcoming atmosphere at Novotel Ambassador Seoul Yongsan.
Unwind and Indulge at Novotel Ambassador Seoul Yongsan's Entertainment Facilities
At Novotel Ambassador Seoul Yongsan, guests can truly unwind and indulge in a range of entertainment facilities. Whether you're looking for a vibrant spot to enjoy a drink, a rejuvenating massage, or a relaxing sauna experience, this hotel has it all.
The hotel's bar is the perfect place to start your evening. With its stylish decor and cozy ambiance, it offers a great selection of beverages, including signature cocktails, fine wines, and refreshing beers. Sip on your favorite drink while enjoying the lively atmosphere and mingling with fellow guests.
For those seeking ultimate relaxation, the hotel's massage facilities are a must-visit. The skilled therapists provide a variety of treatments designed to relieve stress and rejuvenate the body and mind. From traditional Korean massages to aromatherapy sessions, you'll leave feeling refreshed and revitalized.
To complete your wellness journey, head to the sauna. Novotel Ambassador Seoul Yongsan boasts a luxurious sauna facility where you can unwind in the steam room or indulge in a soothing hot bath. The tranquil atmosphere and serene surroundings make it the perfect place to escape from the hustle and bustle of the city.
Whether you're in the mood for a lively evening at the bar, a pampering massage, or a tranquil sauna experience, Novotel Ambassador Seoul Yongsan's entertainment facilities are sure to exceed your expectations. So sit back, relax, and let the hotel's dedicated staff take care of your every need.
Stay Active at Novotel Ambassador Seoul Yongsan's State-of-the-Art Sports Facilities
At Novotel Ambassador Seoul Yongsan, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs.
Dive into our indoor pool and enjoy a refreshing swim regardless of the weather outside. Our spacious pool area is perfect for both leisurely laps and invigorating workouts. Whether you're a seasoned swimmer or just looking to relax and unwind, our indoor pool is the ideal place to take a dip.
For those who prefer a more intense workout, our fully-equipped fitness center is at your disposal. Featuring state-of-the-art cardio and strength training equipment, you'll have everything you need to stay in shape during your stay. Our fitness center is open 24 hours a day, so you can fit in your workout whenever it suits you best.
With our exceptional sports facilities, Novotel Ambassador Seoul Yongsan ensures that you can maintain your fitness routine and enjoy a healthy lifestyle while experiencing the best of Seoul.
Convenience Facilities at Novotel Ambassador Seoul Yongsan
At Novotel Ambassador Seoul Yongsan, convenience is at the forefront of their offerings. With a range of facilities and services designed to enhance your stay, you can truly relax and enjoy your time in Seoul.
One of the standout convenience facilities at the hotel is the 24-hour room service. Whether you're craving a late-night snack or a full meal, the dedicated team is always ready to cater to your needs. Additionally, the laundry service ensures that your clothes are fresh and clean throughout your stay, allowing you to pack light and make the most of your time exploring the city.
For added convenience, Novotel Ambassador Seoul Yongsan offers a range of services including safety deposit boxes, concierge assistance, and luggage storage. These amenities provide peace of mind, knowing that your valuables are secure and that there is always someone available to assist you with any queries or requests. With Wi-Fi available in all rooms and public areas, you can easily stay connected and plan your itinerary with ease. The hotel also offers dry cleaning services and daily housekeeping, ensuring that your room is always tidy and well-maintained.
Novotel Ambassador Seoul Yongsan truly goes above and beyond to provide a seamless and convenient experience for all guests. Whether you're traveling for business or leisure, these exceptional convenience facilities will enhance your stay and make your visit to Seoul truly unforgettable.
Convenient Transport Facilities at Novotel Ambassador Seoul Yongsan
Novotel Ambassador Seoul Yongsan offers a range of transport facilities to ensure a hassle-free stay for its guests. Starting with airport transfer services, the hotel provides a convenient and comfortable way to reach the hotel from Incheon International Airport. Whether you are arriving or departing, the hotel's efficient and professional staff will ensure a seamless journey.
For those looking to explore the city, the hotel offers tours that allow guests to discover the best of Seoul's attractions. Whether you want to visit historical landmarks, experience the vibrant local culture, or explore the city's culinary scene, the hotel's tour services will help you make the most of your stay.
In terms of parking options, Novotel Ambassador Seoul Yongsan offers both valet parking and self-parking facilities. With a car park onsite, guests can easily park their vehicles and enjoy the convenience of having their own transportation during their stay. Whether you are traveling by car or renting one, the hotel ensures that parking is never a concern.
Indulge in Culinary Delights at Novotel Ambassador Seoul Yongsan
At Novotel Ambassador Seoul Yongsan, dining is a delightful experience that caters to every palate. With a range of dining facilities to choose from, guests can savor an array of delectable dishes throughout the day.
Start your day on a delicious note with the breakfast buffet, offering a mouthwatering selection of both local and international delicacies. From freshly baked pastries to made-to-order omelettes, there is something to satisfy every craving.
For a quick pick-me-up or a leisurely coffee break, head to the coffee shop, where expert baristas craft the perfect cup of coffee using premium beans. Indulge in a variety of aromatic brews, accompanied by a tempting assortment of pastries and snacks.
When it comes to dining options, the hotel's restaurant is a culinary haven. With its elegant ambiance and diverse menu, it offers a gastronomic journey that will tantalize your taste buds. From authentic Korean cuisine to international favorites, every dish is prepared with the finest ingredients and impeccable attention to detail.
Whether you prefer the convenience of 24-hour room service or the pleasure of dining in a restaurant setting, Novotel Ambassador Seoul Yongsan ensures that your dining experience is nothing short of exceptional. With daily housekeeping and a variety of breakfast options, this hotel truly caters to all your dining needs.
Luxurious and Spacious Rooms at Novotel Ambassador Seoul Yongsan
Experience comfort and elegance at Novotel Ambassador Seoul Yongsan with their wide range of room offerings. Whether you are traveling alone, with a partner, or with friends, this hotel has the perfect room to suit your needs.
Choose from the Deluxe 2 Single Beds room, Deluxe Queen Bed room, Executive Queen room, Premier Suite King room, Superior Queen room, or the Superior Room - 2 Single Beds. Each room is thoughtfully designed with your comfort in mind, offering a spacious area of 30 square meters or even more for the Premier Suite King. With modern and stylish decor, you can unwind and relax in a cozy ambiance after a day of exploring the vibrant city of Seoul.
Booking your stay at Novotel Ambassador Seoul Yongsan through Agoda ensures that you get the best prices available. Agoda offers competitive rates, allowing you to enjoy great savings on your accommodation. Additionally, the booking process is hassle-free and convenient, providing you with a seamless experience from start to finish. So why wait? Book your room now and embark on an unforgettable stay at Novotel Ambassador Seoul Yongsan.
Discover the Vibrant Neighborhood of Yongsan in Seoul
Nestled in the heart of Seoul, the Novotel Ambassador Seoul Yongsan offers a perfect base for exploring the vibrant neighborhood of Yongsan. Known for its rich history, cultural landmarks, and bustling shopping districts, Yongsan is a must-visit destination for both locals and tourists alike.
One of the highlights of Yongsan is its proximity to the iconic Namsan Mountain. Rising majestically in the backdrop, this mountain offers breathtaking views of the cityscape and is a popular spot for hiking and picnicking. For a more leisurely experience, visitors can take a cable car ride up to N Seoul Tower, where panoramic vistas await.
Yongsan is also home to the famous Yongsan Electronics Market, a paradise for tech enthusiasts. Here, you can find a wide range of electronic gadgets, from the latest smartphones to cutting-edge home appliances. The market is a treasure trove of gadgets at competitive prices, making it a haven for tech-savvy shoppers.
With its convenient location, diverse attractions, and vibrant atmosphere, Yongsan is the perfect neighborhood to explore during your stay at Novotel Ambassador Seoul Yongsan. Whether you're seeking cultural experiences, outdoor adventures, or shopping delights, this dynamic area has something for everyone.
Convenient Transportation from the Airport to Novotel Ambassador Seoul Yongsan
Located in the vibrant district of Yongsan in Seoul, South Korea, Novotel Ambassador Seoul Yongsan offers a convenient and comfortable stay for travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available.
For those arriving at Incheon International Airport, the most common gateway to Seoul, there are several transportation modes to choose from. The fastest and most convenient option is to take the AREX (Airport Railroad Express) train. The AREX train connects the airport directly to Yongsan Station, which is just a short distance away from Novotel Ambassador Seoul Yongsan. The journey takes approximately 60 minutes and offers a comfortable and efficient way to reach the hotel.
Alternatively, travelers can also opt for a taxi or a private airport transfer service. Taxis are readily available at the airport, and the journey to Novotel Ambassador Seoul Yongsan takes around 60-90 minutes, depending on the traffic. Private airport transfer services can be pre-booked for a hassle-free experience, with the driver waiting at the arrival hall to take you directly to the hotel.
For those arriving at Gimpo International Airport, which mainly serves domestic and regional flights, the hotel is also easily accessible. Travelers can take a taxi or use the AREX train to reach Yongsan Station, and from there, it's just a short distance to Novotel Ambassador Seoul Yongsan.
No matter which airport you arrive at, reaching Novotel Ambassador Seoul Yongsan is a smooth and convenient journey. With multiple transportation options available, you can choose the one that suits your preferences and enjoy a hassle-free arrival at this stylish and comfortable hotel in the heart of Seoul.
Explore the Vibrant Surroundings of Novotel Ambassador Seoul Yongsan
Located in the heart of Seoul, Novotel Ambassador Seoul Yongsan offers easy access to a variety of exciting landmarks and attractions. Just a stone's throw away from the hotel, guests can explore Inteonet Mart, a bustling marketplace where you can find everything from fresh produce to unique souvenirs. For those looking to immerse themselves in the local culture, Abc Tours offers guided tours that showcase the rich history and vibrant atmosphere of Seoul.
Art enthusiasts will delight in a visit to Art Space Loo, a contemporary art gallery that showcases the works of talented local and international artists. Nearby, Little Tokyo offers a taste of Japan with its authentic restaurants and specialty stores, perfect for a culinary adventure. For a tranquil escape from the city, Bugundang at Seobinggo-dong is a beautiful park where you can relax amidst lush greenery and enjoy a leisurely stroll.
Fitness enthusiasts will appreciate the proximity of Marquis Thermal Spa and Fitness Club, a state-of-the-art facility that offers a range of wellness services and fitness classes. History buffs can explore the fascinating exhibits at Chung-Ang University Healthcare System, which offers insights into the development of healthcare in Korea. Shopaholics will be thrilled with the convenience of Ajum Mart and UPC Mart, where you can find a wide range of products and souvenirs. Finally, art lovers can indulge in the Amorepacific Museum of Art, which houses a stunning collection of contemporary art and exhibitions. With such a diverse array of landmarks and attractions nearby, Novotel Ambassador Seoul Yongsan is the perfect base for exploring all that Seoul has to offer.
Convenient Public Transport Stations near Novotel Ambassador Seoul Yongsan
Novotel Ambassador Seoul Yongsan is surrounded by several convenient public transport stations that make it easy for guests to explore Seoul. Just a short distance away, you'll find Hyochang Park Subway Station, Ichon Subway Station (National Museum of Korea), Sinyongsan Subway Station, Sookmyung Women's University Subway Station, and Yongsan Subway Station.
Hyochang Park Subway Station is located within walking distance from the hotel, providing guests with quick access to the city's major attractions. Ichon Subway Station, situated near the renowned National Museum of Korea, offers a seamless connection to the cultural heart of Seoul. Sinyongsan Subway Station is another nearby option, allowing guests to easily navigate the city's bustling districts and vibrant neighborhoods.
For those looking to explore further, Sookmyung Women's University Subway Station and Yongsan Subway Station are both conveniently located near the hotel. These stations provide access to various parts of the city, including popular shopping areas, entertainment districts, and iconic landmarks. With such a wide range of public transport options nearby, Novotel Ambassador Seoul Yongsan ensures that guests can effortlessly explore all that Seoul has to offer.
A Culinary Adventure Awaits
When it comes to dining options, Novotel Ambassador Seoul Yongsan is surrounded by an array of tantalizing restaurants that will satisfy every craving. Just a stone's throw away, you'll find Gubok Mandu, a local favorite known for its delicious handmade dumplings. For those seeking a taste of fiery Korean cuisine, Okeunnae Dakgalbi is the place to be, serving up mouthwatering spicy stir-fried chicken. Craving some authentic Korean barbecue? Look no further than Dragon Duam Charcoal Fire Ribs, where you can savor perfectly grilled meats in a cozy and inviting atmosphere. If you're in the mood for some international flavors, head over to The Lucy Pie Kitchen, where you can indulge in a variety of delectable pies and pastries. For a taste of traditional Korean pancakes, Pancake Cheol Restaurant is a must-visit, offering an extensive menu of savory and sweet pancakes. Whether you're in the mood for local delights or international cuisine, the surrounding restaurants near Novotel Ambassador Seoul Yongsan are sure to delight your taste buds and leave you craving for more.
Shop 'til You Drop at Yongsan Electronics Market and More
Novotel Ambassador Seoul Yongsan is situated amidst a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a stone's throw away is the renowned Yongsan Electronics Market, a haven for tech enthusiasts offering a wide range of electronic gadgets and accessories. For those looking for unique photo opportunities, Cheese Image Photo is a must-visit, offering various themed photo studios where you can capture unforgettable memories. If luxury shopping is more your style, head over to Shinsegae Department Store - Gangnam Branch or Hanhwa Galleria, both offering high-end fashion, exquisite jewelry, and upscale cosmetics. For a more diverse shopping experience, I-Park Mall and Gukje Dijital Sajinkwan are worth exploring, with their wide selection of clothing, accessories, and home goods. And don't forget to check out Sonin Plaza and Yongsan Electronic Center for all your electronic needs. Golf enthusiasts will be pleased to know that Ipark Golf, a state-of-the-art golfing facility, is also nearby, perfect for a leisurely afternoon on the greens. With such a variety of shopping landmarks in close proximity, Novotel Ambassador Seoul Yongsan is the ideal choice for shopaholics and tech aficionados alike.
Affordable Luxury at Novotel Ambassador Seoul Yongsan
Experience the perfect blend of luxury and affordability at Novotel Ambassador Seoul Yongsan. With an average room price of just $201, this hotel offers exceptional value for money compared to the average price of a hotel room in Seoul, which is $134.
Located in the heart of Seoul, Novotel Ambassador Seoul Yongsan provides guests with a convenient and comfortable stay without breaking the bank. Whether you're traveling for business or leisure, this hotel offers a range of well-appointed rooms and suites that cater to every traveler's needs. From stylish decor to modern amenities, each room is designed to provide a relaxing and enjoyable stay.
Indulge in the hotel's excellent facilities, including a fitness center, spa, and swimming pool, all available at no extra cost. Additionally, the hotel features a variety of dining options, from a buffet restaurant to a trendy rooftop bar, ensuring that guests can savor delicious meals without leaving the premises.
Book your stay at Novotel Ambassador Seoul Yongsan today and experience luxury accommodation at an unbeatable price in the vibrant city of Seoul.
Great Hotel with Clean and Comfortable Rooms
Novotel Ambassador Seoul Yongsan is a great hotel that offers clean and comfortable rooms, making it the perfect choice for both leisure and business travelers. The beds are exceptionally comfortable, ensuring a good night's sleep after a long day of exploring the city or attending meetings. The staff at this hotel are also very friendly and accommodating, providing excellent service throughout your stay. Additionally, the bidet system in the rooms is a standout feature, adding a touch of luxury to your experience. With its convenient location and top-notch amenities, Novotel Ambassador Seoul Yongsan is definitely a hotel worth considering for your next trip to Seoul.
A Remarkable Stay at Novotel Ambassador Seoul Yongsan
Novotel Ambassador Seoul Yongsan has garnered an impressive overall rating of 8.7, making it an exceptional choice for travelers seeking a memorable stay in Seoul, South Korea. With high ratings across various categories, this hotel truly stands out. Guests have praised the hotel for its exceptional value, with a rating of 8.4, ensuring that visitors get the most out of their stay without breaking the bank. Additionally, the hotel's facilities, with a rating of 8.5, offer a wide range of amenities and services that cater to every guest's needs, ensuring a comfortable and convenient stay.
Cleanliness is a top priority at Novotel Ambassador Seoul Yongsan, as reflected in its impressive rating of 8.8. Guests have consistently praised the hotel's cleanliness, ensuring a hygienic and pleasant environment throughout their stay. Furthermore, the hotel's prime location, with a rating of 8.9, offers easy access to popular attractions, shopping centers, and public transportation, making it an ideal choice for both leisure and business travelers.
Last but not least, the staff performance at Novotel Ambassador Seoul Yongsan has received an outstanding rating of 8.8. Guests have commended the hotel's friendly and attentive staff who go above and beyond to ensure a memorable and enjoyable stay. From the moment guests arrive until their departure, the hotel's dedicated team is committed to providing exceptional service and creating a warm and welcoming atmosphere. With such positive customer reviews, Novotel Ambassador Seoul Yongsan is undoubtedly a top choice for discerning travelers seeking a remarkable experience in Seoul.
Excellent8.6
Facilities
Exceptional9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
The 3,146.96㎡ Seven Luck Casino is located inside the hotel, where you can spend a special time.
Under-19s are not allowed to enter the Happy Hour at the Novotel Premier Lounge (EFL) from 05:30 PM ~ 07:30 PM
l Wearing a swimming cap is mandatory.
l Infants under the age of 3 must wear waterproof diapers.
l Children under the age of 13 must be accompanied by a guardian to enter and obtain the swimming pool.
l Children under 130cm in height must wear a life jacket or a female tube to enter and obtain a swimming pool.
l Except for life vests and female tubes, the use of water play equipment (tubes, transparent boats, etc.) is restricted.
l Diving, diving and diving are prohibited for safety.
l Customers who have tattoos that are excessive or have drunk enough to cause inconvenience to others may be restricted from entering.
l Violation of safety requirements and requests for cooperation from the swimming pool will be immediately removed from the pool and admission fees will not be refunded in case of exit.
l Hotel will not be responsible for any accidents that occur in violation of safety rules.
Swimming pool operating hours are subject to change based on hotel conditions. Please contact the hotel for the most up-to-date information.
During periods when the Novotel swimming pool is closed on weekdays, hotel guests and Novotel Fitness members may use the swimming pool on the 6th floor of the Grand Mercure as an alternative facility.
Please note that this alternative access is limited to the swimming pool only, and use of other facilities such as the sauna and fitness center is not permitted. Thank you for your kind understanding.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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10 most recent verified ratings received by the property
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The hotel has received praise for its excellent and friendly staff, who have left a positive impression on guests. The property's great location near Yongsan Station has also been mentioned by multiple reviewers. The clean and modern rooms with great views have further impressed guests, and the great service and customer support have been appreciated by those who stayed. The property is also noted to be convenient for solo travelers, as per a few reviews.
Some reviewers have noticed that the rooms and bathrooms were unclean during their stay.
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I stayed overnight the day before going to the hot National Museum of Korea these days. It is within a 5-10 minute walk to Yongsan Station, and you can move from the station to the hotel without getting wet even in the rain. The Yongsan I-Park Mall is also nearby, so it's nice to look around the pop-up mart when you're bored and explore various things. If you head towards the Ibis Hotel, there’s a place where you can play PlayStation games, which is convenient. If couples are visiting, it might be a bit awkward when using the restroom.
고객님께, 안녕하세요, 노보텔 앰배서더 서울 용산입니다. 소중한 가족여행에 저희 호텔을 선택해 주시고, 따뜻한 후기 남겨 주셔서 진심으로 감사드립니다. 용산역과 가까워 이동이 편리하다는 점과 주변 명소들까지의 접근성에 만족하셨다니 저희도 매우 기쁩니다. 또한, 화장실 관련 소중한 의견도 감사드리며, 고객님의 편안한 이용을 위해 지속적으로 개선할 수 있도록 노력하겠습니다. 가족과 함께하는 다음 방문도 저희가 함께할 수 있기를 기대합니다. 항상 건강과 행복이 가득하시길 바랍니다. 감사합니다. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan
From the moment I entered the hotel lobby, I was greeted by a pleasant scent, and the room was clean and nice. The bathroom door was unusual, but it was a refreshing experience. When I called because the Chromecast wasn't working, the staff came right away to resolve it, and everyone was friendly. It was very convenient to walk back and forth along Yongri-dan-gil! If I stay in Yongsan again, I will definitely use this hotel.
고객님께, 저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사합니다. 즐겁고 기분 좋은 숙박을 하신 것을 알게되어 대단히 기쁘게 생각합니다. 고객님의 소감을 알려주셔서 다시 한 번 감사드리며 고객님의 가정에 건강과 행복이 가득하기를 기원합니다. 감사합니다. Julie Lee, Guest Experience Manager
First impression of the hotel was the front desk staff, a male employee, who was incredibly kind. Even during checkout, despite the short time, his friendliness was noticeable. The location is excellent, directly connected to Yongsan Station. The only downside is that the superior room had only two single beds, which felt slightly narrower compared to other hotels. Everything else was satisfactory, and the breakfast was also very good. I would consider visiting again.
고객님께, 노보텔 앰배서더 서울 용산에서 인사드립니다. 소중한 의견을 남겨주셔서 감사합니다. 프론트 직원의 친절함과 호텔의 용산역 연결 위치에 대해 긍정적인 말씀을 주셔서 매우 기쁩니다. 조식도 만족하셨다니 저희도 기쁩니다. 슈페리어룸의 침대 구성이 다소 좁게 느껴지셨다는 점에 대해 감사드리며, 편안한 숙박을 위해 관련 부서와 함께 개선을 검토하도록 하겠습니다. 다시 한 번 고객님을 맞이할 수 있기를 기대하며, 다음 방문 때는 더 나은 경험을 제공할 수 있도록 노력하겠습니다. 감사합니다. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan
The staff members are all very kind, and there is no stress. Individual requests can also be handled via email (in Japanese). The location is actually very convenient, close to Gimpo Airport, and you can easily take a single train to go sightseeing in places like Suwon. (There are both subway and JR lines available.) The mall and mart attached to the station are large and more than satisfactory.
お客様へ、 当ホテルにご滞在いただき、レビューをお書きいただき、誠にありがとうございます！ご滞在が快適であったことを知り、私たちは嬉しく思います。常にすべてのお客様に最高のサービス体験を提供するよう努めています。ぜひまたお会いできることを楽しみにしています！ Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan
340 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“Not recommended, many better options available”
Although the hotel is centrally located, it is not a pleasant area. The large restaurant mall and subway station a short walk away (under ten minutes) are convenient though. But this hotel has little more to offer compared to the much cheaper (and connected in the same building) Ibis Styles, which we also stayed in and also do not recommend. Both hotels do not have a separate bathroom, the sink is right next to the bed. Both hotels have very poor air conditioning in the summer, the cool air blows out so weakly the room does not get below 25C (77F) and we needed the staff to send a physical fan up to the room so we could be comfortable enough to sleep. Also the pricey (and quite decent) breakfast buffet is a nightmare if you get there after 7:30am: you'll wait in a cramped waiting room for a table, then battle a large group of people scurrying to grab food before being kicked out at 10am. There are much better hotels and locations in Seoul available for the same price or less.
Dear Guest, Thank you for choosing Novotel Ambassador Seoul Yongsan and for taking the time to share such detailed feedback. We're truly sorry to hear that your experience did not meet your expectations, and we sincerely appreciate the opportunity to listen and learn from your comments. While we are pleased that our team members left a positive impression, it’s clear that several aspects of your stay caused frustration. We are deeply sorry for the discomfort related to room temperature, layout, and cleanliness, as well as the challenges you experienced during breakfast service. These are not the standards we aim to uphold, and your remarks have already been shared with the relevant teams for serious review and future improvement. We also understand your comparison with the connected hotel and your concerns regarding overall value. Although the two properties operate independently under different brand concepts, we fully acknowledge your perspective and regret that neither stay met y