This property is in high demand!
23 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Footbridge and sheltered walkways provide direct access to Yongsan Sta...
Also, I can walked to Han River Park or Namsan.

- King‑size beds, spacious suites and large rooms deliver comfortable st...
The room is huge and it has its own washing machine!
- River‑view rooms are available and staff honor advance requests for Ha...
Great hotel with an amazing view !

Very comfy bed and spacious room.

It also has a small kitchenette.
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
23 travelers have booked today.
Based on 4,984 verified reviews
9.3
9.2
9.1
8.9
8.9
Nearest transportation options
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Yongsan Station is within 0.36 km
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Hyochang Park Station is within 0.77 km
Location rating score
| Value for money | 8.9 |
| Location rating | 9.3 |
| Nearest airport | Gimpo Airport (GMP) |
| Distance to airport | 14.7 km |
8.8
Excellent
9.0
Excellent
8.8
Excellent
9.3
Exceptional
City view
9.0
Excellent
City view
While lounging at Novotel Suites Ambassador Seoul Yongsan, you can indulge in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.
Absolutely! Novotel Suites Ambassador Seoul Yongsan offers fitness center that is suitably located on site, catering to your active needs to stay in form while on vacation. For more details, please contact the property for more information.
Yes! Novotel Suites Ambassador Seoul Yongsan provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.
Novotel Suites Ambassador Seoul Yongsan fulfill our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes well equipped with free face masks, body thermometer, temperature check for guests and staff, staff trained in safety protocol, and doctor/nurse on call for increased safety measures and hygiene protocols.
While remaining at Novotel Suites Ambassador Seoul Yongsan, indulge in your early morning or evening stroll at nearby park which include Field 9, United Nations Command Knight Field, and Yongsan Family Park.
Novotel Suites Ambassador Seoul Yongsan was built in 2017.
Novotel Suites Ambassador Seoul Yongsan has a total of 286 rooms.
Verified couple travelers that have stayed at this property have given Novotel Suites Ambassador Seoul Yongsan an average rating of 9.0. You can look up on more specific customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
Verified families with young children that have stayed at this property have given Novotel Suites Ambassador Seoul Yongsan an average rating of 8.6. You can look up more specific customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified hours may be charged an additional fee.
Prices drop the moment you sign in!

Experience Luxury and Convenience at Novotel Suites Ambassador Seoul Yongsan
Welcome to Novotel Suites Ambassador Seoul Yongsan, a 5-star hotel located in the heart of Seoul, South Korea. With its prime location and impeccable service, this hotel offers a truly memorable stay for both business and leisure travelers.
As you step into Novotel Suites Ambassador Seoul Yongsan, you will be greeted by the hotel's modern and stylish ambiance. With 286 well-appointed rooms, you can expect comfort and luxury throughout your stay. Each room is thoughtfully designed with contemporary furnishings and equipped with modern amenities to ensure a comfortable and convenient experience.
Check-in at Novotel Suites Ambassador Seoul Yongsan begins at 03:00 PM, allowing you plenty of time to settle in and explore the hotel's facilities. The hotel was built in 2017, ensuring that you will enjoy the latest in design and technology during your stay. When it's time to check-out, you have until 12:00 PM to bid farewell to this exceptional hotel.
Families traveling with children will find Novotel Suites Ambassador Seoul Yongsan to be a welcoming haven. The hotel's child policy allows children between the ages of 2 to 15 to stay free of charge, making it an ideal choice for a family getaway. With spacious rooms and a range of amenities, the hotel ensures that both parents and children have a comfortable and enjoyable stay.
Unwind and Indulge at Novotel Suites Ambassador Seoul Yongsan's Entertainment Facilities
At Novotel Suites Ambassador Seoul Yongsan, guests are treated to a wide range of entertainment facilities that guarantee a truly relaxing and rejuvenating stay. Whether you're looking to unwind after a long day of exploring the city or simply want to indulge in some self-care, this hotel has you covered.
The bar at Novotel Suites Ambassador Seoul Yongsan is the perfect spot to kick back and enjoy a refreshing drink. With a stylish and contemporary ambiance, this bar offers a wide selection of cocktails, wines, and spirits, ensuring there's something to suit every taste. Whether you prefer a classic martini or a tropical concoction, the skilled bartenders will craft the perfect drink for you.
For those in need of some pampering, the hotel's massage facilities are a must-visit. Indulge in a relaxing massage that will help melt away any stress or tension. The skilled therapists use a combination of techniques to provide a truly personalized experience, leaving you feeling refreshed and rejuvenated.
To further enhance your relaxation, Novotel Suites Ambassador Seoul Yongsan also offers a sauna and spa. Step into the sauna and let the heat envelop you, helping to detoxify your body and promote overall well-being. If you're looking for a more indulgent experience, the spa offers a range of treatments and therapies designed to nourish your body and soul.
With its exceptional entertainment facilities, Novotel Suites Ambassador Seoul Yongsan ensures that every guest can unwind and indulge in their own way. Whether you prefer sipping cocktails at the bar, enjoying a soothing massage, or immersing yourself in the sauna and spa, this hotel provides the perfect setting for a truly rejuvenating stay.
Stay Active and Fit at Novotel Suites Ambassador Seoul Yongsan
Novotel Suites Ambassador Seoul Yongsan offers an impressive range of sports facilities, ensuring that guests can stay active and fit during their stay. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has something for everyone.
Dive into the refreshing waters of the indoor pool and enjoy a leisurely swim or an invigorating workout. The pool is perfect for both beginners and experienced swimmers, with its spacious layout and crystal-clear water. After a swim, relax on the comfortable lounge chairs by the poolside and soak up the sun.
For those who prefer a more intense workout, the fitness center at Novotel Suites Ambassador Seoul Yongsan is fully equipped with state-of-the-art equipment. From cardio machines to weightlifting stations, you'll find everything you need to maintain your fitness routine. The fitness center also offers personal trainers who can provide guidance and assistance, ensuring that you get the most out of your workout.
Whether you're looking to stay active or unwind after a long day of exploring Seoul, Novotel Suites Ambassador Seoul Yongsan's sports facilities have got you covered. Dive into the pool, hit the gym, and experience a truly rejuvenating stay at this exceptional hotel.
Unparalleled Convenience at Novotel Suites Ambassador Seoul Yongsan
Novotel Suites Ambassador Seoul Yongsan offers an array of convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delicious meals or snacks anytime, ensuring a truly satisfying stay. The hotel also provides laundry service and dry cleaning, allowing you to maintain a fresh wardrobe throughout your visit.
For added convenience, Novotel Suites Ambassador Seoul Yongsan offers safety deposit boxes to keep your valuables secure, as well as a concierge service to assist you with any inquiries or requests. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. The hotel also features a convenient convenience store, perfect for picking up any essential items or snacks.
With daily housekeeping and luggage storage available, you can rest assured that your room will be kept clean and organized, while your belongings are safely stored. Novotel Suites Ambassador Seoul Yongsan truly prioritizes the comfort and convenience of its guests, making it an ideal choice for your stay in Seoul, South Korea.
Convenient Transport Facilities at Novotel Suites Ambassador Seoul Yongsan
At Novotel Suites Ambassador Seoul Yongsan, guests can enjoy a range of convenient transport facilities to enhance their stay. The hotel offers airport transfer services, ensuring a seamless and hassle-free journey for guests arriving or departing from Seoul. Whether you're traveling for business or leisure, this service allows you to relax and focus on enjoying your trip.
For those looking to explore the city, the hotel also provides tours, allowing guests to discover the best of Seoul with ease. Whether you're interested in cultural landmarks, shopping districts, or local cuisine, the knowledgeable tour guides will ensure you have a memorable experience.
In terms of parking options, Novotel Suites Ambassador Seoul Yongsan offers both valet parking and self-parking. The valet parking service provides added convenience, allowing you to simply drop off your car and have it taken care of by the hotel's professional staff. Alternatively, if you prefer to park your car yourself, there is a car park onsite, ensuring that you have a secure and easily accessible place to park during your stay. With these transport facilities, Novotel Suites Ambassador Seoul Yongsan aims to provide a seamless and enjoyable experience for all guests.
A Culinary Haven at Novotel Suites Ambassador Seoul Yongsan
Indulge in a gastronomic journey at Novotel Suites Ambassador Seoul Yongsan, where a plethora of dining options await you. Start your day with a scrumptious breakfast buffet, featuring a wide array of continental delights that will tantalize your taste buds. From freshly baked pastries to a selection of cereals, fruits, and hot dishes, there is something for everyone to enjoy.
For a quick caffeine fix or a casual meeting, head to the cozy coffee shop, where expert baristas craft the perfect cup of coffee just the way you like it. Relax in the trendy ambiance and savor a variety of specialty drinks and snacks.
When hunger strikes, satisfy your cravings at the hotel's elegant restaurant. Offering an extensive menu of international and local delicacies, the restaurant promises a memorable dining experience. From succulent steaks to flavorful seafood dishes, each bite is a burst of exquisite flavors. With attentive service and a sophisticated atmosphere, the restaurant is an ideal choice for a romantic dinner or a business lunch.
In addition to these dining facilities, Novotel Suites Ambassador Seoul Yongsan also provides 24-hour room service, ensuring that you can enjoy delicious meals in the comfort of your own room. With daily housekeeping, you can rest assured that your dining experience will be accompanied by a clean and inviting ambiance. Whether you are a food lover or simply seeking convenience, Novotel Suites Ambassador Seoul Yongsan has everything you need to satisfy your culinary desires.
Luxurious and Spacious Suites at Novotel Suites Ambassador Seoul Yongsan
Indulge in the ultimate comfort and elegance at Novotel Suites Ambassador Seoul Yongsan. With a variety of room types to choose from, you can find the perfect accommodation to suit your needs. Choose the Deluxe Suite With 2 Single Beds for a spacious retreat, or opt for the Deluxe Suite with King Bed, offering a generous 66 square meters of space. For those seeking a cozy yet stylish option, the Junior Suite Room With 1 Double Bed And Premium Sofa is the perfect choice. Alternatively, the Junior Suite with 2 Single Beds or the Junior Suite with King Bed, both spanning 40 square meters, provide a comfortable and inviting atmosphere.
When booking your stay at Novotel Suites Ambassador Seoul Yongsan on Agoda, you can rest assured knowing that you are getting the best prices available. Agoda offers exclusive deals and discounts, allowing you to save money while enjoying the luxurious accommodations of this exceptional hotel. With Agoda's user-friendly platform, you can easily browse through the various room types, compare prices, and make hassle-free reservations. Experience the convenience and affordability of booking through Agoda and make your stay at Novotel Suites Ambassador Seoul Yongsan an unforgettable one.
Discover the Vibrant Neighborhood of Yongsan in Seoul
Nestled in the heart of Seoul, the Novotel Suites Ambassador Seoul Yongsan offers easy access to the vibrant neighborhood of Yongsan. This bustling district is known for its blend of modernity and tradition, offering a unique experience for visitors.
Yongsan is a hub of activity, with its lively streets lined with shops, restaurants, and entertainment venues. Explore the vibrant shopping scene at the nearby Yongsan Electronics Market, where you can find the latest gadgets and tech accessories. For a taste of traditional Korean culture, head to the nearby Namsan Hanok Village, a picturesque neighborhood filled with beautifully preserved traditional houses.
The neighborhood is also a paradise for food lovers, with a wide variety of dining options to suit every palate. From trendy cafes and street food stalls to upscale restaurants serving authentic Korean cuisine, Yongsan has it all. After indulging in a delicious meal, take a leisurely stroll along the Han River, which offers stunning views of the city skyline.
With its convenient location and vibrant atmosphere, Yongsan is the perfect base for exploring Seoul. Whether you're seeking cultural experiences, shopping adventures, or culinary delights, this dynamic neighborhood has something for everyone. Stay at the Novotel Suites Ambassador Seoul Yongsan and immerse yourself in the energy and charm of Yongsan.
Convenient Airport Transfers to Novotel Suites Ambassador Seoul Yongsan
When it comes to traveling from the airport to Novotel Suites Ambassador Seoul Yongsan, guests can enjoy a seamless and convenient journey. The hotel is conveniently located in Yongsan, Seoul, making it easily accessible from the nearby airports.
For those arriving at Incheon International Airport, the most common gateway to Seoul, there are several transportation options available. The fastest and most convenient way to reach the hotel is by taking the Airport Railroad Express (AREX) from Incheon International Airport to Seoul Station. From Seoul Station, Novotel Suites Ambassador Seoul Yongsan is just a short taxi or subway ride away, ensuring a hassle-free transfer.
Alternatively, guests arriving at Gimpo International Airport can also easily reach the hotel. From Gimpo International Airport, travelers can take a direct subway line to Yongsan Station, which is located just a stone's throw away from Novotel Suites Ambassador Seoul Yongsan. This option is not only convenient but also offers a chance to experience the efficient and extensive subway system of Seoul.
Explore the Vibrant Surroundings of Novotel Suites Ambassador Seoul Yongsan
Located in the heart of Seoul, Novotel Suites Ambassador Seoul Yongsan offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you'll find Inteonet Mart, a popular shopping destination where you can browse through a wide range of products. Nearby, Abc Tours offers guided tours to help you discover the hidden gems of the city, ensuring you make the most of your stay in Seoul.
For art enthusiasts, Art Space Loo is a must-visit. This contemporary art gallery showcases the works of local and international artists, providing a unique and immersive experience. If you're craving authentic Japanese cuisine, head over to Little Tokyo, where you can indulge in delicious sushi and sashimi.
For a tranquil escape from the bustling city, Bugundang at Seobinggo-dong is the perfect spot. This beautiful park offers lush greenery, serene walking paths, and stunning views of the Han River. If you're in need of some pampering, Marquis Thermal Spa and Fitness Club is just a stone's throw away, offering a range of rejuvenating treatments and state-of-the-art fitness facilities.
In the vicinity, you'll also find Chung-Ang University Healthcare System, providing convenient access to medical services. For your daily essentials, Ajum Mart and UPC Mart are nearby, ensuring you have everything you need during your stay. Art enthusiasts should not miss the Amorepacific Museum of Art, which showcases a diverse collection of contemporary art.
With its prime location and proximity to these exciting landmarks and attractions, Novotel Suites Ambassador Seoul Yongsan is the ideal choice for both leisure and business travelers looking to explore the vibrant city of Seoul.
Convenient Public Transport Stations near Novotel Suites Ambassador Seoul Yongsan
Novotel Suites Ambassador Seoul Yongsan offers easy access to several public transport stations, making it a convenient choice for travelers exploring Seoul. The hotel is located close to Hyochang Park Subway Station, which is just a short walk away. From here, guests can easily reach popular attractions like Myeongdong, Dongdaemun, and Itaewon.
Another nearby station is Ichon Subway Station, which is located near the National Museum of Korea. This station provides easy access to cultural landmarks such as the War Memorial of Korea and Namsan Park. Sinyongsan Subway Station is also within reach, allowing guests to explore the vibrant neighborhood of Hongdae, known for its trendy shops, cafes, and nightlife.
Additionally, Sookmyung Women's University Subway Station and Yongsan Subway Station are conveniently located near the hotel. These stations provide access to major shopping districts like Namdaemun Market and the famous Gangnam area. With such a variety of public transport options nearby, guests at Novotel Suites Ambassador Seoul Yongsan can easily navigate the city and make the most of their stay in Seoul.
Diverse Culinary Delights at Novotel Suites Ambassador Seoul Yongsan
When it comes to dining options, Novotel Suites Ambassador Seoul Yongsan is surrounded by a plethora of fantastic restaurants. Just steps away from the hotel, you'll find Gubok Mandu, a local favorite known for its delicious dumplings. Craving some spicy Korean cuisine? Okeunnae Dakgalbi is the place to go, where you can savor mouthwatering grilled chicken marinated in a spicy sauce. For those seeking traditional Korean flavors, Namyeongdon offers a variety of classic dishes in a cozy setting. If you're in the mood for some comfort food, The Lucy Pie Kitchen is a must-visit, serving up delectable homemade pies that will satisfy your cravings. Dong River is the perfect spot for seafood lovers, offering a wide selection of fresh catches prepared in various styles. Enbi is a hidden gem that specializes in fusion cuisine, combining Korean and Western flavors to create unique and innovative dishes. O Mi Restaurant is a popular choice for those looking for authentic Korean BBQ, where you can grill your own meat to perfection. Dragon Duam Charcoal Fire Ribs is another fantastic option for meat lovers, serving up succulent ribs cooked over a charcoal fire. After a satisfying meal, head over to Best Karaoke for some fun-filled singing sessions with friends. And if you're in the mood for a traditional Korean pancake, Pancake Cheol Restaurant is the place to be. With such a diverse range of culinary delights just a stone's throw away, Novotel Suites Ambassador Seoul Yongsan ensures that every guest's taste buds are well taken care of.
Shop 'til you drop at Yongsan's vibrant shopping landmarks
Novotel Suites Ambassador Seoul Yongsan is surrounded by an array of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away is the famous Yongsan Electronics Market, where you can find the latest gadgets and electronics at unbeatable prices. For those looking for unique and artistic souvenirs, Cheese Image Photo is the place to go, offering a wide selection of personalized photo products. Fashion enthusiasts will be delighted to explore the Shinsegae Department Store - Gangnam Branch and Hanhwa Galleria, two upscale shopping destinations that showcase the latest trends from both local and international designers. I-Park Mall, Gukje Dijital Sajinkwan, and Sonin Plaza are also nearby, offering a diverse range of shops, boutiques, and entertainment options. And for golf enthusiasts, Ipark Golf is just a short distance away, providing a state-of-the-art indoor golfing experience. With such a variety of shopping landmarks surrounding the hotel, guests at Novotel Suites Ambassador Seoul Yongsan are sure to have an unforgettable retail therapy experience.
Affordable Luxury at Novotel Suites Ambassador Seoul Yongsan
Experience the perfect blend of luxury and affordability at Novotel Suites Ambassador Seoul Yongsan. With an average price of $228 per room, this hotel offers exceptional value for money in the heart of Seoul, South Korea.
Compared to the average price of a hotel room in Seoul, which stands at $134, Novotel Suites Ambassador Seoul Yongsan provides a remarkable level of comfort and convenience at a competitive price. From spacious and elegantly designed rooms to top-notch amenities and services, this hotel ensures that every guest enjoys a truly memorable stay without breaking the bank.
Whether you are traveling for business or leisure, Novotel Suites Ambassador Seoul Yongsan offers a range of room options to suit your needs and budget. With its prime location near major attractions, shopping centers, and transportation hubs, this hotel is the perfect choice for both first-time visitors and seasoned travelers looking for a remarkable stay in Seoul. Book your stay today and experience affordable luxury at Novotel Suites Ambassador Seoul Yongsan.
Friendly Staff, Clean Rooms, and Great Facilities
Novotel Suites Ambassador Seoul Yongsan has received rave reviews from its guests, with many highlighting the helpful and amazingly friendly staff. The hotel's service is highly praised, with guests recommending it to their friends. The rooms are clean and well-maintained, thanks to the excellent job done by the housekeeping team. The spacious rooms and comfortable beds make for a good choice to stay, and the hotel boasts nice facilities. Guests also appreciate the brand new amenities and the friendly attitude of the staff.
A Perfect Blend of Comfort and Convenience
Novotel Suites Ambassador Seoul Yongsan has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay in Seoul, South Korea. With an impressive overall rating of 9.0, this hotel truly knows how to exceed guests' expectations.
One aspect that stands out is the exceptional value provided by Novotel Suites Ambassador Seoul Yongsan. With a remarkable rating of 8.8 for value, guests can enjoy luxurious accommodations without breaking the bank. This hotel offers a range of well-appointed suites that are designed to provide utmost comfort and convenience, ensuring a truly relaxing stay. From spacious living areas to modern amenities, guests can unwind and recharge in style.
In addition to its excellent value, Novotel Suites Ambassador Seoul Yongsan also impresses with its top-notch facilities. With an impressive rating of 8.8, guests can indulge in a range of amenities that cater to their every need. Whether it's the fitness center for a rejuvenating workout session or the on-site restaurant serving delectable cuisine, this hotel ensures that guests have everything they need for a memorable stay. The well-maintained facilities contribute to an overall delightful experience for every traveler.
Excellent8.9
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Fitness facilities, sauna and indoor swimming pools will be closed on every third Tuesday of each month.
The 3,146.96㎡ Seven Luck Casino is located inside the hotel, where you can spend a special time.
Under-19s are not allowed to enter the Happy Hour at the Novotel Premier Lounge (EFL) from 05:30 PM ~ 07:30 PM
Check-in not allowed for those under 19 years of age
The pool usage hours may change depending on the hotel's operating situation. Please contact the hotel regarding this.
During periods when the Novotel swimming pool is closed on weekdays, hotel guests and Novotel Fitness members may use the swimming pool on the 6th floor of the Grand Mercure as an alternative facility.
Please note that this alternative access is limited to the swimming pool only, and use of other facilities such as the sauna and fitness center is not permitted. Thank you for your kind understanding.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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Located near Yongsan Station, this hotel is just a few minutes away from many attractions. Guests love the convenient location and the stunning view from the rooms. The staff is friendly and helpful, making the stay even more enjoyable. Rooms are clean and modern, ensuring a comfortable stay for guests.
Some guests have reported poor housekeeping and service due to understaffed staff. However, this should not detract from the overall positive experience at this hotel.
Location
Service
Cleanliness
Pool
Room view
Room comfort
Check in
Breakfast
Room size
It was great that the location was really close as soon as we got off the train since the kids are young. Just moving a little makes it tough, and they ask to be held, but as soon as we got off at the station, it was right across the street. The requested bed guard was a bit disappointing as the kids could easily kick it off, but I was satisfied in other respects. The breakfast was good too.
고객님께, 저희 호텔을 이용해 주시고 긍정적인 리뷰를 남겨주셔서 감사합니다. 즐거운 시간을 보내셨다니 기쁘게 생각하며, 곧 다시 만나기를 바라겠습니다. 감사합니다. JULIE LEE, Guest Experience Manager
We checked in late and weren’t able to use many of the facilities, but the staff kindly upgraded our room. We ended up staying in a double suite that was twice as spacious and even had a bathtub. It was incredibly comfortable, and my partner who was exhausted after a long flight really appreciated it.
Dear Guest, Warm greetings from Novotel Suites Ambassador Seoul Yongsan! Thank you for your kind review. We’re delighted to hear that you enjoyed your stay with us and that the room upgrade helped make your visit more comfortable. It’s wonderful to know that the spacious suite provided the perfect space for you to relax after your long journey. We truly appreciate your feedback and look forward to welcoming you back for another exceptional stay. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan
Both the reception and restaurant staff were friendly, making for a pleasant stay. It would be nice if the tables were cleaned a bit better. I thought the marks were from age, but they came off with a wet wipe. It was much more worn than during my stay a few years ago, which was a bit disappointing at first, but as I spent time there, it felt comfortable, warm, and had a nice view, so everything was fine. I would like to stay again. My parents were also satisfied. Thank you.
고객님께, 노보텔스위트 앰배서더 서울 용산에서 인사드립니다! 소중한 피드백을 남겨주셔서 감사합니다. 저희 리셉션과 레스토랑 직원들의 친절함에 대해 긍정적인 말씀을 해주셔서 매우 기쁩니다. 고객님께서 편안하고 따뜻한 투숙을 즐기셨다는 소식을 듣게 되어 매우 감사합니다. 테이블 청결에 대해 언급해주신 부분은 저희가 관련 부서와 공유하여 더욱 세심한 관리가 이루어질 수 있도록 하겠습니다. 또한, 호텔이 오래된 부분에 대해 고객님께 실망을 드린 점에 대해 사과드리며, 앞으로 더욱 개선된 상태로 고객님을 맞이할 수 있도록 노력하겠습니다. 다시 한 번, 부모님과 함께 만족스러운 시간을 보내셨다니 저희도 기쁩니다. 또 다시 고객님을 맞이할 수 있기를 기대합니다. Best regards, Katrin Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan
There were many sofas, desks, counters, chairs with ottomans, and it was very spacious. The kitchen and washing machine were quite convenient, allowing me to keep my belongings and cups clean, making it comfortable like my own home. The 11 AM checkout was a bit early for a luxury hotel, so I would prefer at least 12 PM. By the way, I requested it but they said it was fully booked, so it wasn't possible. There were no special services, but the free spa was nice.
この度はご宿泊いただき、またご感想をお寄せいただき誠にありがとうございます。 客室で快適にお過ごしいただけたとのこと、大変嬉しく拝見いたしました。ゆったりとした家具の配置や、キッチン・洗濯機などの設備が、お客様にとってご自宅のような寛ぎを提供できたことを光栄に思います。 チェックアウト時間に関しましては、ご期待に添えず申し訳ございませんでした。お部屋の混雑状況によりご希望にお応えできなかったこと、何卒ご理解いただけますと幸いです。 今後はより柔軟にご対応できるよう、改善に努めてまいります。 また、スパのご利用にご満足いただけたとのことも嬉しく存じます。今後もお客様にご満足いただけるようなサービスを目指してまいりますので、またのご来館を心よりお待ち申し上げております。 Best regards, Jade Guest Relations Officer Novotel & Novotel Suites Ambassador Seoul Yongsan
340 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
“Novotel I want to visit again.”
Novotel Suite ~ Since my child loves trains, I had requested a room with a good view of the trains in advance, and the view was great, the room was spacious and clean. The breakfast was also wonderful, and it was great that kids eat free when two adults apply. We also used the Cabana City pool this time, and it was clean with excellent service, so we had a great family trip. My son wants to go again~~~
Heeyeon님께, 저희 호텔을 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사합니다. 즐겁고 기분 좋은 숙박을 하신 것을 알게되어 대단히 기쁘게 생각합니다. 고객님의 소감을 알려주셔서 다시 한 번 감사드리며 고객님의 가정에 건강과 행복이 가득하기를 기원합니다. 감사합니다. -Eva Lee, Guest Experience Manager