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Park Hotel Alexandra (SG Clean Certified)
Park Hotel Alexandra (SG Clean Certified)
Park Hotel Alexandra (SG Clean Certified)
Park Hotel Alexandra (SG Clean Certified)
Park Hotel Alexandra (SG Clean Certified)
Park Hotel Alexandra (SG Clean Certified)
Park Hotel Alexandra (SG Clean Certified)

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8.4

Excellent

4,627 reviews

4,627 reviews

Housekeeping260
Swimming Pool84
View73
See map

8.1

Excellent

Location rating score

Excellent location - 2.18 kilometers from city center
Popular landmarks
National Orchid Garden 2.9 km
Singapore Botanic Gardens 3.2 km
Orchard Road 4.0 km
Chinatown 4.5 km
Sands Skypark Observation Deck 6.2 km
Singapore Flyer 6.5 km
Cloud Forest 6.8 km
Gardens By The Bay East 7.2 km
Night Safari 13.0 km
Singapore Zoo 13.1 km
Nearby landmarks
IKEA Alexandra 110 m
IKEA 140 m
Anchorpoint Shopping Centre 150 m
Queensway Shopping Centre 200 m
Rumah Tinggi ECO Park 350 m
Urgent Care Centre 400 m
Diagnostic Imaging 2 420 m
Cheers 430 m
Alexandra Hospital 430 m
Pharmacy 440 m

Park Hotel Alexandra (SG Clean Certified)

323 Alexandra Road, HarbourFront, Singapore, Singapore, 159972 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Conveniently situated in the HarbourFront part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

780 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, guests are required to inform the property if travelling via Reciprocal Green Lane (RGL), Air Travel Pass or Persons on Stay-Home-Notice at own accommodation. Please contact the property directly for more information."

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Exercise area

Swimming pool [outdoor]

Cash withdrawal

Check-in/out [private]

This property is in high demand!

10 travelers have booked today.

Value for money8.4
Distance to city center5.2 km
Location rating8.1
Nearest airportSeletar Airport (XSP)
Distance to airport16.0 km

Rooms available at Park Hotel Alexandra (SG Clean Certified)

Excellent
Room comfort & quality

8.3

Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Deluxe
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds or 1 queen be...
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Connecting Room - 4 People
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds and 1 double ...
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Club
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed
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Premier
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 queen bed
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Mystery Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 double bed or 2 single be...
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Special Offer - Superior Double or Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed or 2 single bed...
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DOUBLE CRYSTAL CLUB ROOM
...
  • Room size: 24 m²/258 ft²
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Crystal Club queen Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Park Hotel Alexandra (SG Clean Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Hotel Alexandra (SG Clean Certified)?

For those who wish to drive their own cars, Park Hotel Alexandra (SG Clean Certified) has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Park Hotel Alexandra (SG Clean Certified)?

Wake up to a great continental breakfast at Park Hotel Alexandra (SG Clean Certified). There's an additional charge of 31 SGD for adults and 21 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Park Hotel Alexandra (SG Clean Certified)?

Park Hotel Alexandra (SG Clean Certified) features an on-site restaurant for your dining convenience.

Can special events be hosted at Park Hotel Alexandra (SG Clean Certified)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Park Hotel Alexandra (SG Clean Certified). Small or intimate events like birthday parties and entertainment events can also be accomodated.

Can business events be hosted at Park Hotel Alexandra (SG Clean Certified)?

On-site venues and convenient event services make Park Hotel Alexandra (SG Clean Certified) an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate up to 50 people. An extensive range of facilities and services including projector or LED display and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Park Hotel Alexandra (SG Clean Certified)?

Park Hotel Alexandra (SG Clean Certified) does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Park Hotel Alexandra (SG Clean Certified)?

Labrador Park MRT Station is the closest train, metro, or bus station, about 1.7 km away from Park Hotel Alexandra (SG Clean Certified).

What restaurants are nearby Park Hotel Alexandra (SG Clean Certified)?

Park Hotel Alexandra (SG Clean Certified) is located in HarbourFront, famous for good restaurants such as The Carvery, Alibabar Dining Cafe Bar and Aqua Luna.

What popular shopping places are close to Park Hotel Alexandra (SG Clean Certified)?

Located in the HarbourFront area, Park Hotel Alexandra (SG Clean Certified) is close to great shopping choices like VivoCity Shopping Mall, Collectors Contemporary and Ota Fine Arts.

What are popular attractions near Park Hotel Alexandra (SG Clean Certified)?

Guests at Park Hotel Alexandra (SG Clean Certified) can easily visit Singapore Cable Car, The Southern Ridges and Haw Par Villa located in the HarbourFront area.

What popular natural sightseeing spots are close to Park Hotel Alexandra (SG Clean Certified)?

Park Hotel Alexandra (SG Clean Certified) is located in the HarbourFront area, which is famous for natural sightseeing destinations such as Mount Faber Park, Mt Faber and Mt Faber Park.

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Explore the neighborhood

What people love about Park Hotel Alexandra (SG Clean Certified)

  • 9.6

    Exceptional

    "Many food options around."

    Mei

    |

    July 25, 2022

  • 10

    Exceptional
    Staff 

    "Very good service by all the staffs."

    Saraswathy

    |

    July 24, 2022

  • 9.2

    Exceptional
    Location

    "Location are good."

    Crystal

    |

    July 23, 2022

Property ranking|Compared to 552 Singapore properties
See all rankings
Cleanliness score
8.9/10
Room comfort score
8.3/10
Value for money score
8.4/10
Overall score
8.5/10
Better than
91
%
of Singapore properties
Better than
91
%
of Singapore properties
Better than
85
%
of Singapore properties
Better than
84
%
of Singapore properties
Overall rating:

8.4

Excellent
4,627 reviews
Cleanliness
8.9
Facilities
8.5
Location
8.1
Read all reviews >
What travelers say they love:
Clean rooms with a great view and exceptional customer servi...
Dhwanil from India
Couple
More about Park Hotel Alexandra (SG Clean Certified)

More about Park Hotel Alexandra (SG Clean Certified)

Park Hotel Alexandra (SG Clean Certified)

Wake up to a magical day and enjoy all that Singapore offers with a stay at Park Hotel Alexandra (SG Clean Certified).
Park Hotel Alexandra (SG Clean Certified) provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Singapore. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
Park Hotel Alexandra (SG Clean Certified) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Park Hotel Alexandra (SG Clean Certified) offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the salon. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Visit the sights and local attractions of Singapore during your stay at the hotel. The most well-known nearby local attraction is Singapore Flyer which is located just about 6.4 km away. Pose in front of Sands Skypark Observation Deck located 6.2 km away, and you can always show your friends the time you went to Singapore.


Reasons to stay here

Past guests rate facilities here higher than 92% of the city's accommodation.
This hotel's food and dining score higher than 92% of accommodations in the city.
This hotel stands above the rest with a cleanliness score that beats 91% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Swimming Pool

141 mentions

Housekeeping

134 mentions

Breakfast

85 mentions

Food & Dining

48 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Swimming pool [outdoor]
  • Ticket services

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Parking [paid]
  • Rental car
  • Taxi service

Available in all rooms

  • A/C
  • Accessible by elevator
  • Additional toilet
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • Laptop safe box
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
  • Full English/Irish
Restaurants on site

The Carvery

  • Cuisine: American
  • Menu: A-la-carte
Location
323 Alexandra Road, HarbourFront, Singapore, Singapore, 159972
Excellent
Location

8.1

Airports

  • Seletar Airport (XSP)
    16.0 km 26 min drive
  • Singapore Changi Airport (SIN)
    22.4 km 28 min drive

Public transportation

  • Queenstown MRT Station
    790 m 15 min walk
  • Redhill MRT Station
    1.3 km 6 min drive

Hospital or clinic

  • Urgent Care Centre
    400 m

Shopping

  • Orchard Road
    4.0 km 16 min drive

Convenience store

  • 7 Eleven
    760 m 5 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • National Orchid Garden
    2.9 km
  • Singapore Botanic Gardens
    3.2 km
  • Orchard Road
    4.0 km
  • Chinatown
    4.5 km
  • Sands Skypark Observation Deck
    6.2 km
  • Singapore Flyer
    6.5 km
  • Cloud Forest
    6.8 km
  • Gardens By The Bay East
    7.2 km
  • Night Safari
    13.0 km
  • Singapore Zoo
    13.1 km

Nearby landmarks

  • IKEA Alexandra
    110 m
  • IKEA
    140 m
  • Anchorpoint Shopping Centre
    150 m
  • Queensway Shopping Centre
    200 m
  • Rumah Tinggi ECO Park
    350 m
  • Urgent Care Centre
    400 m
  • Diagnostic Imaging 2
    420 m
  • Cheers
    430 m
  • Alexandra Hospital
    430 m
  • Pharmacy
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 2 year(s).

Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As part of the Coronavirus (COVID-19) restrictions, guests are required to inform the property if travelling via Reciprocal Green Lane (RGL), Air Travel Pass or Persons on Stay-Home-Notice at own accommodation. Please contact the property directly for more information.
  • The minimum age required to stay at this property is 18 years.
  • In light of the current Singapore Government's announcements, check-in and dining-in are allowed for fully vaccinated guests ONLY.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee91 SGD
  • Distance from city center5.2 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)31 SGD

The property

  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants1
  • Number of rooms 442
  • Year property opened2013

Parking

  • Daily parking fee0 SGD

Reviews of Park Hotel Alexandra (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.5
Location8.1
Room comfort and quality8.3
Service8.5
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (543)
8-9 Excellent (301)
7-8 Very Good (426)
6-7 Good (127)
<6 Below Expectation (117)
Time of the year
Mar - May (392)
Jun - Aug (421)
Sep - Nov (284)
Dec - Feb (417)
All guests (3,885)
All room types
All languages

Show reviews that mention 

Showing 1,514 verified guest comments
12345
9.2
Exceptional
Ting from Singapore
Solo traveler
Deluxe
Stayed 1 night in December 2018

More than what I expected!”

Park Hotel Alexandra feels a tad near home, hence didn’t feel quite like a staycay as compared to hotels in town or Sentosa. But having said that, I was hotel hopping last weekend and moved from JW Marriott Southbeach to Park Alexandra. And I must say this branch of the group impressed me (yes not all Park hotels are this good, Clark Quay’s was nay)! Check in was a breeze - I made my booking very last minute and it wasn’t captured in the hotel system yet when I arrived. Front desk checked internally, politely explained the situation and asked me to wait a bit. It was “a bit” indeed... my room was ready in 5 min! Also upgraded me to the Club room (sans Club benefits) on the second highest floor. Great start to the day! Room was cosy, adequately sized and well furnished. Very clean, well maintained, comfy bed. Pillows could be fluffier though. Bathroom stall was designed with great detail in mind, slightly sloped so that minimal water could flow outside. Perfect for me as I like dry areas to remain dry. TV could have been positioned in line with middle of bed rather than middle of wall. Display wasn’t sharp and sounded muffled but no biggie. Room service team was superb - requested for wine glass and set of cutlery; arrived within minutes. Had to call shortly again to ask for a plate (cos I forgot the first round!) and the same guy (assuming he’s the duty manager) came by under 5 min with a big smile! Their service standards have surpassed a 4-star hotel if you ask me. Staff is indeed a hotel’s greatest asset. Totally made up for small things like TV issues mentioned above. What made this place even more impressive was because Marriott’s overall experience sucked the day before! So well done Park Alexandra! Will definitely visit again to try the Club Lounge and drinks by the pool. Keep up the service standards!

Reviewed December 19, 2018

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded December 24, 2018
Park Hotel Alexandra (SG Clean Certified)
9.2
Exceptional
J from Slovakia
Couple
Deluxe
Stayed 1 night in October 2017

Exceptional Service received from Crytsal Lounge Staff, Eileen”

I would like to express my thanks and appreciation for the great service and care that I’ve received at Park Hotel Alexandra from 20/10/2017 to 21/20/2017 We would like to exceptionally compliment Eileen from Crystal Club Lounge for her great service. From the very moment we entered the lounge, she make us feel so welcomed & at home. She has shown great enthusiasm and is very attentive to every guest in the lounge. Throughout the session in the lounge, we noticed that she is addressing every single guest by name and is making sure all of us is attended to with continuous interaction. Not forgetting to mention, she gave a full introduction of the Hotel to us and recommended us to visit the restaurants , other facilities & infinity pool. Having been to other club rooms and lounges, it always feels exclusive but it’s always short of that personal touch to make the stay a special one. The lounge may not have the best range of food & beverage but Eileen has definitely given us a 5 Star experience at the lounge. We have already decided to return to Park Hotel Alexandra for our next staycation. Crystal Club room is definitely the choice. I will definitely recommend Park Hotel Alexandra to all of my colleagues, friends and family. Thank you again for such outstanding service.

Reviewed October 24, 2017

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Thank you so much for your wonderful review and we will definitely be looking forward to serving you again soon!

Responded November 03, 2017
Park Hotel Alexandra (SG Clean Certified)
9.6
Exceptional
Fe from Philippines
Family with teens
Superior
Stayed 5 nights in August 2019

Near Ikea, close to 2 malls”

I really enjoyed staying at the Park Hotel Alexandra. We were helping my daughter to move to Singapore as she would be studying there. So, being close to Ikea was a big bonus as we got most of the things she needed there. It was also convenient that Park Hotel was close to 2 malls and many eating places. If you're into trying the Hawker's Center, the Alexandra Hawker's Center was also close by. Very grateful to the bell service people who really went out of their way to help us with our packages and boxes we got from Ikea. Definitely, a thumbs up! Other staff members were also very nice! :-) The hotel is not close to the MRT stations but they make up for this by providing free shuttle service to the MRTs. (Well, if you really have to go, it's only SGD 5.00 by taxi to the closest MRT). And, there's a direct bus that takes you to Vivo City and Bugis, which I also found very convenient. (I didn't travel during rush hour!) For this trip, Park Hotel Alexandra was a great option!

Reviewed September 06, 2019

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Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

Responded November 07, 2019
Park Hotel Alexandra (SG Clean Certified)
9.6
Exceptional
ONG from Singapore
Couple
Premier
Stayed 1 night in July 2016

Great value for money; well-designed and love the pool!”

Staycation weekend and was totally impressed with the design: high-ceiling, well-designed room and the pool is a must-visit. Near to loads of great-value local delights and this is a great hotel for any visitors who prefers to enjoy the real Singapore instead of staying along Orchard Road etc. Great service team: Check-in was fuss-free and room was definitely prepped by a very professional housekeeping team. Didn't visit the F&B outlets as I was busy running around the 2 hawker centres nearby :-) Overall, great hotel for staycation and lovely place for any visitors who've sort of "been there, done that" and would like to experience an area that is off the beaten track. Nearby amenities: 1) Alexandra Food Village; ABC Brickworks Hawker Centre, Keng Eng Kee Seafood Restaurant. 2) Hort Park, MapleTree Business Park. 3) 15 minutes by taxi to: Orchard Road; 20-25 minutes to CBD/Marina Bay Sands Resort.

Reviewed August 01, 2016

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8.8
Excellent
Jose from Philippines
Solo traveler
Superior
Stayed 2 nights in September 2016

Best hotel for IKEA shopping”

If you.re in Singapore to shop for IKEA products, look no further, this hotel is just right next door to IKEA Alexandra. Good, clean room, good facilities on the 7th floor (cafe, pool, gym) and very helpful front desk staff. There are two hawker centers nearby for good and cheap local food; two nearby shopping malls (although small). The hotel provides free hourly bus service to Park Hotel in Orchard (just 20 minutes away) right in the middle of great shopping and stops in Harbour Front, gateway to Sentosa and everything in the island resort. Singapore airport is a mere 30 minute taxi ride. In short, a good value for money hotel.

Reviewed September 11, 2016

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9.2
Exceptional
yew from Malaysia
Family with teens
Superior
Stayed 1 night in March 2016

Lost and Found item”

I want to express my sincerest gratitude to Jessica, Eunice & the housekeeping department. We stayed at Park Hotel Alexandra on 17/3/2016 and through carelessness dropped a packet of jewellery in the room. I never had any hope of seeing it again but thanks to honest staff who helped me recover my jewellery which cost S$17,000.00 They gave us their full support to find them in a very short period of time. The honesty and professionalism of the staff is outstanding! I will always recommend Park Hotel Alexandra to family and friends.

Reviewed March 18, 2016

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10.0
Exceptional
Hong from Singapore
Couple
Deluxe
Stayed 1 night in December 2019

Memorable stay on our big day ”

We made the perfect choice to stay with Park Hotel Alexandra on our wedding day! We were given special crystal club lounge access during check-in which we were really grateful for. The room was extremely clean with comfortable mattress and shower. We had the privilege of having late checkout at 3pm as one of the crystal club benefits which came in really useful. In the morning, we had a sumptuous breakfast at the club lounge. The area was cosy and we were more than impressed with the quantity and quality of the food that was served. Most importantly, the service was impeccable and dedicated. As we had to leave in the evening for our wedding dinner, we could not make it for the complimentary cocktail session during this stay, so we shall leave it for our next :) The crystal club benefits are attractive and we will be very keen to top up for that on our next stay. Thank you for giving us such a wonderful experience on our important day!

Reviewed December 24, 2019

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded January 21, 2020
Park Hotel Alexandra (SG Clean Certified)
9.6
Exceptional
Anne from Indonesia
Group
Superior
Stayed 2 nights in December 2019

Good Hotel to stay in Singapore”

It was such a great two nights stay at this hotel. Park Hotel Alexandra is definitely recommended and would love to stay here again on my next visit in Singapore. The staffs were helpful and friendly, shuttle bus service was definitely a good option as long as you follow the schedule. Room was clean and comfy. Waiting area in the lobby was great too. Really worth it.

Reviewed December 09, 2019

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded January 21, 2020
Park Hotel Alexandra (SG Clean Certified)
9.6
Exceptional
Wei from Singapore
Couple
Deluxe
Stayed 1 night in April 2019

Great stay at park hotel Alexandra”

Have been a regular at park hotel group. This is the first time we are giving Alexandra a try and it turned out to be best experience we have had with the group. Appreciate the warm hospitality and attentiveness from the team (from front desk to Atiqah, Dave at the club house and housekeeping staff) - you will be surprised that many hotels offer sub-par services. Thanks for making us feel comfortable. Facilities and breakfast spread can be considered above average among hotels in this group. It will be be great if unpleasant odor in the gym can be reduced. Room was clean. Pleasant stay overall. Shuttle service available if you need transportation since the hotel is not walking distance from a mrt station.

Reviewed April 21, 2019

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded May 07, 2019
Park Hotel Alexandra (SG Clean Certified)
9.6
Exceptional
Muhammad from Singapore
Family with young children
Superior
Stayed 1 night in February 2016

Good value for money”

We love having a stay-cation. However in Singapore most hotels are either overprice or not value for money. Park Hotel Alexandra however exceeded our expectations. From the friendly staff to the clean room and wonderful pool. We love this hotel. Though location a bit far from city area there are many food eateries around the area.

Reviewed February 17, 2016

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10.0
Exceptional
Dong from Singapore
Couple
Superior
Stayed 1 night in September 2018

Excellent service, highly recommended”

Our stay at this hotel was to celebrate a birthday. The hotel staff provided an excellent and thoughtful service on this day and made our stay a delightful one. Upon check-in, we were upgraded to a room on one of the highest floors. Later at night, the staff also sent a surprise birthday cake to our room. We've always enjoyed staying at Park Hotel Alexandra, and I must say that it has always been a great experience. Highly recommended! Rooms are immaculate, and there's a beautiful swimming pool with a gorgeous view of the Interlace.

Reviewed September 14, 2018

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded September 25, 2018
Park Hotel Alexandra (SG Clean Certified)
8.8
Excellent
Zoey from Singapore
Couple
Superior
Stayed 2 nights in August 2018

Birthday staycation”

Been a repeat customer with Park hotel Alexandra for the past 3 years. Have always celebrated my birthday with staycation with them & they have never once failed my expectation. Nice & friendly staffs, clean rooms, rooms are well maintained, never fails to extend check out timing whenever requested. These are just some of the points listed out, & all I can say, it’s value for money & you are definitely not getting a 4 star service & room, when you are paying for a 4 star hotel

Reviewed January 01, 2019

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded January 15, 2019
Park Hotel Alexandra (SG Clean Certified)
10.0
Exceptional
Zarah from Philippines
Group
Superior
Stayed 4 nights in June 2018

Everything is excellent.”

Park Hotel Alexandra, our official residence when in SG... It's our 5th time at PHA we love everything here that's why keep coming back... PHA stay just the way you are! Kudos to all the staff and management... See you again PHA... :)

Reviewed June 10, 2018

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded June 15, 2018
Park Hotel Alexandra (SG Clean Certified)
10.0
Exceptional
Kathleen
Couple
Superior
Stayed 2 nights in December 2019

Staycation last December 2019”

Everything was perfect from the start right to the end. Very easy and convenient check-in and check-out. Special thanks to Ms. Mae who handled our check-in and made it a lot easier! The room was well-lit and modern. The bed was very cozy that we almost wanted to sleep the whole morning! Breakfast was quite good as well, with a balance selection of Western and Singaporean cuisine. The view, the location, the pool, the staff, everything is really world-class and excellent. Definitely coming back here at Park Hotel Alexandra.

Reviewed February 04, 2020

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded February 11, 2020
Park Hotel Alexandra (SG Clean Certified)
8.0
Excellent
Yunli from Singapore
Couple
Superior
Stayed 1 night in January 2016

Better than expected! ”

Proximity to eateries, comfy bed, cleanliness!

I arrived an hour earlier than the stipulated check-in time, and thought I should register first to speed things up. Much to my delight, the front desk staff told me that I could check in immediately since there was a room ready. The whole process took no longer than five minutes. My request for a late check-out was also obliged :) The staff were courteous, but service was average at best. The room was well-appointed & adequate for two. Modern, clean, and comes with a very cozy bed! I loved that it overlooks the greenery of The South Ridges & also the busy cross junction of Queensway/Alexandra. The wifi worked well, and power sockets were also thoughtfully placed at every corner of the room. Walls are a little on the thin side, as I was awoken by the noises from the corridor. Had no problems with the hot water, nor the water pressure. Gym is small, but the equipment are new. Pool & jacuzzi are well-maintained. Would love to stay at Park Hotel Alexandra again.

Reviewed January 05, 2016

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8.8
Excellent
Gianna from Singapore
Couple
Superior
Stayed 2 nights in April 2019

Local Getaway”

Everything about this hotel is good other than 1 thing. They have an extremely cold air conditioning, no matter how you adjust, it will still be cold. Great location, good value, nice facilities but usually populated by family with kids. There is shuttle service between Grand Park Orchard and Park Alexandra. However, the number of passenger they can drive is limited. We witness people who waited and not able to get on the mini van. Front Desk Staff (Orchard) is judgemental and doesn't serve all guests with similar gesture (shows ignorance attitude based on a guest dress code) Hence, unfriendly and a lack in profession.

Reviewed August 30, 2019

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Thank you for your wonderful review and we will look forward to serving you again soon!

Responded September 02, 2019
Park Hotel Alexandra (SG Clean Certified)
9.0
Exceptional
Daren from United States
Couple
Deluxe
Stayed 2 nights in August 2015

Good hotel”

Location, walk to food

Hotel is a great deal for Singapore. Rate very reasonable for weekend. There is IKEA across the street (good place to eat in there for cheap prices as well). Mall across from IKEA with plenty of shopping and eating. Queenstown MRT is about 10+ minute walk to not convenient if you have luggage to deal with. Hotel new and clean. If you don't need/want a 5 star hotel but get good room (but small) and good deal for the money this is a hotel to consider. Gym is also fairly decent as well for those that like good workout every day. Short taxi to Orchard Rd for the tourists.

Reviewed August 24, 2015

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9.2
Exceptional
Guoxiang from Singapore
Couple
Superior
Stayed 1 night in March 2019

Very Comfortable and quiet rooms, nice pool and good food all around. Great Stay!”

Hotel is located away from the MRT station, but the surrounding is full of food options. Alexandra food village hawker centre, anchorpoint opposite, queensway shopping centre across, and IKEA right beside the hotel which is a bonus (yummy meatballs and chicken wings!) Was able to get an early check-in which is great! We were celebrating our anniversary and the staff had prepared a towel folded swan+ heartshape on the bed which is a nice surprise. The room was very quiet, cozy and had a really comfortable bed. Had a great rest and sleep. The infinity pool is very nice, with a good unblocked view and jaccuzzi is great too. The pool is quiet thoughout the day, and had the pool to ourselves most of the time. Was just crowded at night when most of the tour groups has checked in. Breakfast was very nice and surprisingly not crowded at all. Good food and relaxing atmosphere. Overall a wonderful stay and value for money. Will definitely be back and highly recommended!

Reviewed March 11, 2019

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Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

Responded April 05, 2019
Park Hotel Alexandra (SG Clean Certified)
8.4
Excellent
Angie from Singapore
Solo traveler
Deluxe
Stayed 2 nights in July 2016

Staycation 3 days 2 nite at Park Hotel Alexandra.”

Check-in takes a while due only 2 staffs processing the Check-in desk. But overall pretty fast. Nice clean rooms. With complimentary water which was located in the bathroom. DON'T take the Aqua Panna on the dressing table. It's not free. Free and pretty decent speed wifi within the room. Got ironing board and hair dryer which both are located inside the closet. Just that the room a bit cramped. Just got enough space for 01 luggage case. If 2, it's is definitely eating in to walking space. The breakfast spread is good. The obligatory egg station, a pretty nice spread of local food. Bread station which I just wish that's there signs indicating what's the types of rolls available. It's like trying out ur luck in getting what rolls. The coffee sucks. U better had the tea or the orange/pineapple juice instead. The swimming pool is just right outside so one can actually had your breakfast next to the pool....u may have a nice view of bikini clad girls.....the gym just to the side of the pool so u can exercise while looking out to the pool. The mall right next door is the most empty mall I had ever seen. Just a couple of restaurants, 1 Gain City Shop, a few mani/pedi shops and hair salon. That's it....I doubt there is more than 15 shops in the whole mall based on the directory. Opposite is the Anchorpoint where u can get items at outlets pricing. Not much shopping 2 but way better than the Alexandra Mall. I had more fun spending my day at the IKEA right next to the hotel. Even though I'm a local yet this was an area quite foreign to me as I'm used to the east side of Singapore. One can find plenty of good cheap eats at the neighbouring food center....Alexander Village food center which have the famous Punggol Satay and Steam crystal bao水晶包。The other one is the ABC Brickworks market and Food center. Too many good eats there to mentioned...just Google online u may gets lots of recommendation. Both food centers located in old neighbourhood so u usually only see the elderly an

Reviewed July 11, 2016

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8.8
Excellent
Jose from Philippines
Solo traveler
Deluxe
Stayed 3 nights in October 2016

Very Good Stay”

This is my second stay in Park Hotel Alexandra and just like the first time, the hotel fully met my expectations in terms of comfort and service. The complimentary hourly bus service to Harbourfront/Sentosa and Orchard Road are extremely convenient allowing one to access these areas in just a few minutes while staying in a moderately priced hotel in a quiet neighborhood with shops, malls and restaurants at your doorstep.

Reviewed October 20, 2016

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