Experience Luxury and Comfort at Pullman Shanghai Jing An
Experience a luxurious stay at Pullman Shanghai Jing An, a 4.5-star hotel that offers a range of facilities to ensure a comfortable and unforgettable stay. Guests can enjoy 24-hour room service, a coffee shop, bar, laundry service, nightclub, restaurant, safety deposit boxes, salon, airport transfer, tours, concierge, air conditioning, bathrobes, daily newspaper, hair dryer, television, mini bar, satellite/cable TV, massage, indoor pool, hot tub, fitness center, sauna, steamroom, and spa. Stay connected with the hotel's Wi-Fi in public areas and enjoy free Wi-Fi in all rooms. The hotel also offers car park and designated smoking areas, dry cleaning, express check-in/check-out, car hire, luggage storage, daily housekeeping, taxi service, ticket service, and breakfast buffet. Guests can also take advantage of the free fitness center, while car park charges may apply.
Luxurious Room Types at Pullman Shanghai Jing An
Pullman Shanghai Jing An offers a variety of luxurious room types to suit every traveler's needs. Choose from the Superior King Room or the Superior Twin Room, both measuring 30 square meters. For a more spacious stay, opt for the Deluxe King Room at 31 square meters or the Suite King Bed at 58 square meters. Guests looking for an elevated experience can book the Executive Floor Deluxe King Size Room or the Executive Suite, both featuring 1 King Bed and measuring 30 and 62 square meters, respectively. Each room is thoughtfully designed with comfort and style in mind, ensuring a memorable stay at this exceptional hotel.
Discover the Rich Culture of Shanghai
Surrounded by some of the most iconic landmarks of Shanghai, Pullman Shanghai Jing An is the perfect base for exploring the city's rich cultural heritage. Just a short distance away from the hotel, you can visit the Jade Buddha Temple, a serene Buddhist temple that houses two magnificent jade statues of Buddha. Another nearby attraction is the Jing'an Temple, a stunning ancient temple that boasts a history of over 780 years. For art lovers, the M50 Creative Park is a must-visit destination, featuring a cluster of contemporary art galleries, studios, and boutiques housed in a former textile mill. Whether you're interested in history, religion, or contemporary art, Pullman Shanghai Jing An puts you at the heart of it all.
Exceptional Cleanliness, Helpful Staff, and Great Location
Pullman Shanghai Jing An has received numerous positive reviews from its satisfied customers. The hotel's exceptional cleanliness and well-maintained facilities have left guests impressed. The staff's friendliness and helpfulness have also been praised, with guests appreciating the drop bag luggage service provided. The hotel's location has also been highlighted as excellent, with guests enjoying easy access to nearby attractions. Additionally, guests have raved about the hotel's wonderful rooms, which feature great showers and nice linens. The sauna and swimming pool have also been mentioned as a nice touch. Overall, guests have expressed their satisfaction with their stay and have even stated their intention to return in the future.
Experience Exceptional Comfort and Service at Pullman Shanghai Jing An
Pullman Shanghai Jing An is a hotel that truly understands the needs and desires of its guests. With an overall rating of 8.3, this hotel is a clear favorite among travelers. Guests rave about the exceptional comfort and cleanliness of the rooms, with an 8.3 rating for comfort and an impressive 8.6 rating for cleanliness. The hotel's location is also a major plus, with an 8.6 rating for its proximity to popular attractions. The staff at Pullman Shanghai Jing An consistently receives high praise for their exceptional service, earning an 8.3 rating for staff performance. While the food and dining options receive a 7.1 rating, the hotel's value and facilities both earn an 8.4 and 8.0 rating respectively. Overall, Pullman Shanghai Jing An is the perfect choice for travelers seeking a comfortable and convenient stay in Shanghai, with exceptional service and facilities that truly stand out.
Travel for leisure”
Loved the stay. The staff are polite. And the maids clean the room very well!
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Value for money”
Good location, hotel room is spacious and the hotel provides a lot of amenities. Location is extremely convenient, a 2 mins walk to the nearest MRT station - Shanghai Railway Station. There are many cafe, convenient stores and eateries around the hotel which serves value meal yet quite delicious. The only downside I experienced was the construction nearby which could be heard even at night.
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Dear Chiew, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. We are delighted to read that you had a nice stay at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to welcoming you again at Pullman Shanghai Jing An! Our world is your playground! Yours sincerely, Somnus Guest Experience Manager
Sleek hotel right next to the Shanghai Train Station.”
The location is good if you are looking to travel by underground train or the railway. The shops and eateries are mostly for locals but there is a 24 hr Yong He breakfast place next door (serving chinese style noodles, beancurd Macdonald's style). Do check out the IT and Optical Centre next door (I used Mr Leo at the 4th Floor, Bright Eyes Optical Unit 4056 as he is one of the few that spoke English fluently and was very friendly and professional with a wide range of frames, fast service and reasonable pricing. The lenses were very good!). There is a mall opposite with Uniqlo and Muji but nothing else much to shop. So if you are looking for the same as Nanjing Road, this location is much quieter with some foreign restaurants and a 24 Carrefour express supermarket nearby. The staff were professional but most would just use their smartphones when you ask them for directions. Convenient location to get a DIDI taxi everywhere.
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Dear Lydia, We very much appreciate your comments regarding your stay at the Pullman Shanghai Jing An. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Somnus Guest Experience Manager
Not recommended”
The receptionist staffs are not very friendly (two ladies that served for my check in & check out). Others still ok. Facilities and cleanliness is good though. Location OK. The shower need to be improved, water not hot enough and water pressure too small. Not worth the money & disappointed at such quality of a five star hotel.
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Dear Fung, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Somnus Guest Experience Manager
Disappointed for the 5 star hotel”
We stayed there for 4 nights after 2 weeks holiday in Japan to celebrate our friend's birthday. The location and facility are very good however there are few things I believe the hotel should have done better in the maintenance of the property. We were a bit disappointed with the service if this property is considered as 5 stars. The lack of friendly/ careless service from the reception that I believe they are there just do the work. Firstly, there was no greeting on arrival or check-out. Secondly, I have mentioned that our friend's birthday on the reservation and of cos I believe they didn't care much or even notice. Thirdly, there was a lighting problem in our bathroom which we requested to be repaired and nothing had done till our check-out date. Overral, the hotel could have done so much better if their staffs actually care what they are doing.
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Dear PHI, I would like to thank you for your email and also express my sincere apologies about all the inconvenience that you have encountered during your stay. I can ensure you that your feedback will help us to make our hotel a “real” Pullman. We are fully aware that we have a long way to go. Again, thank you for telling us about your experience. Sincerely, Somnus Guest Experience Manager
Not bad ”
I hate smelling smoke. Advice to your htl is need to improve.
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Dear So, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Somnus Guest Experience Manager
Premium drank but unable to maintain standards worldwide”
For the Pullman Group of hotels that I’ve stayed all have very good service staff, but I must say its totally different in Shanghai.
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Dear Tan, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Jing An. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I can ensure you that your feedback will help us to make our hotel a “real” Pullman. Again, thank you for telling us about your experience. Sincerely, Somnus Guest Experience Manager
Above average”
located in good location, room is small but clean, but the staff is not friendly, from our check in, non help us take luggage, no smile, no open door, we have to do it ourselves, doesn't look like 5 star hotel service. we thought only pullman jingan have this problem, but our friend at the same time stay at pullman skyway, room is so much bigger, but service bad as jing an. except location and cleaness, i dont know why can rate in 5 stars. 5 stars staff should have 5 stars service. not really happy with that. if you dont mind service, can choose. because it's in a good location.
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Dear Krysta , Warmly welcome to stay with Pullman Shanghai Jing An! Thank you very much for taking the time to let us know more about your recent stay. Please allow me to sincerely apologies for the poor quality and services you have unfortunately experienced while staying with us. In order to prevent any future occurrence, I have shared your comments about our service professionalism with all heads of departments and our Front Office Manager has ensure that all our new team member are coached and trained to optimize check-in service. We will strengthen the attention to details and enhance training for all employees. I look forward to welcoming your back and hope that your future stay with us will be another wonderful traveling experience at Pullman Shanghai Jing An. Our world is your playground! Yours sincerely, Somnus Guest Experience Manager
very average”
no welcoming fruit,, no nothing. couple teeny tiny oranges could kill to just say hi and welcome to travelers? no coffee machine (only provided in certain rooms in their words). how cheap is that? ghee. regular standardized room. gym's ok. pool closed amid SARI outbreak. front desk overcharged for fees that were not even from my room. without insisting to ask for breakdown and details, they would've not returned the surcharge to my account. not enough choices at breakfast. fruits not fresh. terrible coffee. that's it. nothing competitive.
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Dear Chaton，Warm greeting from Pullman Shanghai Jing An! I would like to thank you for your comment and also express my sincere apologies about all the inconvenience that you have encountered during your stay.After investigation, I have ensured that the following actions are implemented to prevent any future occurrence and ensure that all our guests are satisfied. 1. Our Front Office Manager has ensure that all our new team member(especially trainees) are coached and trained to optimize check-in/check-out service. 2. I have stressed our Executive Chef to ensure that we could offer more food varieties.Again, thank you for telling us about your experience.Once again, thank you very much for your feedbacks that will I am sure allow us to improve the quality of our services and products.I remain at your entire disposal and hope you will give us the opportunity to better serve you in the nearest future. Our world is your playground! Yours sincerely, Somnus Guest Experience Manager
Great location, Great service, Great room!”
i stayed in grand mercure zhongya for 6 nights (18.12 - 24.12) with 5 other friends for our grad holiday. i'll be honest - i paid per night for an executive suite, and at first i thought it was a scam. i was pleasantly surprised to find that this hotel was actually a decent 5-star hotel with excellent service, great location (the subway entrance is 20 metres to the left of the hotel entrance, and the shanghai railway station is about 150m away - great if you want to visit neighbouring towns such as suzhou) and great food. one recommendation i have for future travellers is to book rooms on the executive levels (either the room or suite) which costs marginally more, but the perks are so worth it. the included breakfast is amazing (lots of range - continental, dumplings, crossaints, cereal, fresh juices/fruits) and access to the executive club lounge (unlimited access to drinks, snack foods, etc) really makes the extra per night worth it. my friends and i liked the hotel so much we were tempted not to leave the hotel for most of the day. although the hotel itself isn't near the bund or the "centre" of shanghai, accessibility is very easy as long as you are willing to take public transport (the subway - rmb3 one way) or taxi (approx rmb40 to people's park/xintiandi, rmb70 to jin mao tower). definitely staying here again on my next trip to shanghai. p.s. just make sure you wait for the super specials on agoda before you book the room to make it more worth it!
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Good hotel”
we mainly chose this hotel because it was near the railway station as we wanted to visit other places outside of shanghai. the hotel was very good. we booked an executive suite, which if you get a good deal is well worth the upgrade. the room was large with separate bath/shower (and a very very good shower it is too!) beds are extremely comfortable - not even a hint of 'chinese hardness'. for us, a good nights sleep and a nice shower to wake up to sums up a good hotel! as with many larger chain hotels, service was impersonal but efficient. we ate breakfast in the club lounge every morning which had a choice of about 5 hot dishes with your normal buffet continental items. you could chose to eat in the main restaurant too (which we didnt) but i'm guessing that would have more choice, but the club lounge was quiet. their 'happy hour' is between 5.30-7.30pm every night, which was free beer/wine/soft drinks and a selection of appetizers, breads, side salads and good desserts. you could quite easily fill up here and miss dinner if wanted. i would be happy to stay at other grand mercure properties, but wouldn't necessarily stay here again only because there are so many other hotels to choose from in shanghai, and would like to stay nearer the bund.
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Awesome! Love it & will definitely return again!”
First time in shanghai and frankly I'm quite picky about accommodation. I read the good reviews and booked this hotel. Everything is up to my expectation and it was really good! Very comfortable stay! The bed is very soft and there's a variety of pillows to choose from. The shower is good too and the room is faultless. I stayed on level 17 with a city view. The staff is friendly and on the first day, I realised I've booked the wrong date (arrived one day in advance) and had to make another booking on the spot. He offered me to rest in my room first and book again online avian on agoda at my convenience (it's more expensive to book directly via the counter) Location is strategically next to Shanghai railway station and 30 seconds away via exit B from the station. I could also easily travel to Hangzhou via another high speed rail station nearby. My package didn't include breakfast but there are restaurants and convenient stores nearby. Will definitely stay here again if I do return to Shanghai!
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Comfortable Stay At A Perfect Price”
Our family of 4 returned for a 1 night stay at Grand Mercure Shanghai Zhongya Hotel on the 11th of August 2013. We booked 2 rooms and the room rates included breakfast. Arrived in Shanghai Hongqiao Railway station via the Maglev train and took the subway to the hotel. Journey took about 1.5 hours but fares were cheap and we did not want to be caught in the rush hour traffic on the roads. Everything from check in to check out was smooth. As in our recent review, our stay was extremely pleasant. Concierge arranged for a comfortable SUV metered taxi from hotel entrance to Pudong airport which cost about CNY200. We had quite a bit of luggage due to our shopping in Shanghai so one can actually save some money by using normal taxis. We enjoyed our holiday in Shanghai and Grand Mercure Shanghai Zhongya exceeded our expectations.
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Hotel Review”
Wonderful. The hotel actually made my Shanghai trip much better. Conveniently located next to underground trainsan the Shanghai Great Railway Station. The room is practical, sunken safe deposit box, hot water showers, well regulated room temperature even when you are out. The staff has no hesitation in using English unlike othe hotels. They are extremely helpful and friendly. My room is just of the right size, not too small. And at the price I paid, it is excellent value. They allowed me to check in at 8am when I arrived and, without hesitation, allowed me to checke out late. Best hotel practice that made my stay much more wonderful and out-perform other hotels. The hotel ambience is nice, cool dim and quiet. The concierge is ever helpful. Even when I didn't ask, he asked me whether he can be of help, in English. The water for bathing is hot and I needed that when it is winter and cold. Rain shower is good instea of long bath. When we went out and took the room card, the heating was still on such that when we return, the room is still warm, wonderful. Thank you to this hotel for a wonderful stay!!! I have already recommended it to my friends.
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Loved the Grand Mercure”
Convenience is principally why I picked the Grand Mercure, since I wanted to be close to the Shanghai Railway Station. It is literally on its doorstep. However I was extremely pleased with the overall experience. The room was extremely comfortable, clean and overall the hotel permeates a air of distinction and class. True, the staff's English could be improved, but they were all extremely courteous, cheerful and smiling! Take Exit #5 from the Shanghai Railway Station subway, turn right, and the hotel's entrance is right there. Too easy. Starbucks and other stores are right around the corner too. WiFi was free and worked fine for checking emails and making random searches. Breakfast costs a whopping 136 Yuan, comparable to most 4-5* hotels in Shanghai so I opted out, and therefore can't comment on whether it's worth it or not.
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An all-around great hotel experience!”
I actually stayed in this hotel twice in a three week period and was treated like an honoured guest both times. In fact on arrival of my second stay I was warmly welcomed back by both concierge and front desk staff and treated to an upgrade! Because the hotel is fairly new the rooms are in above average condition; very well appointed, great bathrooms and invitingly comfortable beds! My rooms also had windows that open which is a huge positive to me. The location of the hotel is close to the main railway station with a Line 1 subway stop literally right next door to the main entry of the hotel. The cost was surprisingly reasonable by Shanghai standards and provided huge per dollar value. My new favorite Shanghai hotel: I will definitely be back!
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Very good as always”
I stay in the Grand Mercure very often and it is my choice for hotel in Shanghai, mainly because of the location, next to the train station and on top of a metro. The down side is that it is a little farther away from some of the livelier areas that you may want to visit, but the taxis all know the train station so there is little confusion. Check in was smooth as always, but i noticed a girl who was being trained at the same time, which wasn't a bother, but she was left pretty much alone to check me out a few days later and messed up the bill, not her fault she should have been more closely supervised. The room size is very good, though the classic is a little small and some rooms don't have windows, so i don't think they should be selling those at all if the consider themselves a 5 star hotel, but we were given an upgrade, so mustn't grumble. The room comfort is excellent and it has everything you could wish for, housekeeping have obviously worked hard. I haven't tried the spa or gym so cant comment but breakfasts are very nice. The only downside i would have is getting a taxi, depending on who is working it seems service can differ. With 3 doormen standing outside at one stage none of them wanted to help us to get a taxi, again with 5 star rating comes 5 star expectations. though on previous attempts i have seen one doorman go the extra mile to ensure we got a taxi in the cold and wet. So i suppose it depends on who is working. Finally, they seemed to have increased their prices on Agoda, there was a sudden jump in price of about 20 per cent on average a few months ago, but nothing has changed in the hotel. This has left me looking at other hotels a bit more closely when booking now. Even though it looks like a negative review, it is only a couple of staff issues that i feel need bringing up.
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Staycation in the midst of Bustling Shanghai”
Had a great time staying in one of the executive suites of the hotel. Room is very spacious and sleek clean. Got the view I requested (overlooking the Shanghai Main Railway Station which is more quiet side of the hotel) Location wise, from shanghai main railway station metro, take Exit 5, turn right after exit and hotel entrance is just right smack at the corner. The happy hour spread is good, we had meatballs, smoked salmon and garden salad. Beer and liquor is also served during happy hour. :) Breakfast is above average hotel standard although not a 5-star standards. For the price we paid, it is all worth it.
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Solid choice in Shanghai - close to transport and quiet”
I really like this hotel. It is a dark, quiet reprieve from the business of Shanghai. My room was small but perfectly formed. If you were staying with someone else and you both had a suitcase with you, it would be tight. I think the room type I had was the smallest, but it suited me very well. I was travelling by myself and the area around the railway station is not the best. Take care and use a taxi if you are a woman by yourself at night. I travelled all around Shanghai on the subway during the day and it was perfectly fine. Check out the International Eyewear City, a ten minute walk from the hotel and more glasses than you can imagine in one place. I had a pair made with super thin lenses for $40 AUD and it took around 15 minutes. Special mention about the dinner buffet in the hotel. On Mondays and Thursdays women eat for half price (99RMB). This includes beer! Great value!
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Five Star Value at a 3 Star Price”
there are very few downsides about this hotel at all. the location is perhaps not right in the main city centre but it is next to the shanghai railway station and cabs in shanghai are cheap so even the location isn't really a downside. i thought everything about the room and its facilities, the look and feel of all the public areas of the hotel and the free wireless internet made it seem like a serious 5 star hotel. we stayed on a club lounge floor which gave us access to complimentary breakfast and evening drinks which were great and a very good deal. we would definitely stay here again when next in shanghai.
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