Royal Phuket City Hotel (SHA Extra Plus)
Royal Phuket City Hotel (SHA Extra Plus)
Royal Phuket City Hotel (SHA Extra Plus)
Royal Phuket City Hotel (SHA Extra Plus)
Royal Phuket City Hotel (SHA Extra Plus)
Royal Phuket City Hotel (SHA Extra Plus)
Royal Phuket City Hotel (SHA Extra Plus)

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9.2

Exceptional

465 reviews

465 reviews

Housekeeping26
Breakfast10
Food & Dining8
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Sangtham Shrine

90 m

Methee Souvenir Shop

150 m

Paddle Asia

230 m

Phuket Trickeye Museum

250 m

Phuket Square

250 m

Popular landmarks
Chaithararam Temple (Wat Chalong)

7.5 km

Jungceylon Shopping Center

10.5 km

Bangla Road

10.8 km

Big Buddha Phuket

10.9 km

Patong Beach

11.0 km

Closest landmarks
Andaman Sea Sport

360 m

DHL World Wide Express

370 m

Clock tower

400 m

72nd Anniversary Queen Sirikit Park

400 m

Seng Ho Book Store

420 m

Newly renovated

Royal Phuket City Hotel (SHA Extra Plus)

154 Phang-Nga Road Munag, Phuket Town, Phuket, Thailand, 83000 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Phuket Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Phuket

Top Value

Check-in [24-hour]

Airport transport

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Spa

Swimming pool [outdoor]

Luggage storage

Contactless check-in/out

This property is in high demand!

6 travelers have booked today.

Value for money9.2
Location rating9.3
Nearest airportPhuket International Airport (HKT)
Distance to airport27.2 km

Rooms available at Royal Phuket City Hotel (SHA Extra Plus)

Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Execuitve Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 double bed & 1 sofa bed
Enter dates to see prices
Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Suite
...
  • Room size: 75 m²/807 ft²
  • Mountain view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Premier Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 75 m²/807 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Premier Suite
...
  • Room size: 64 m²/689 ft²
Enter dates to see prices

Frequently asked questions

Does Royal Phuket City Hotel (SHA Extra Plus) have a hot tub?

Royal Phuket City Hotel does not have a hot tub.

What time is check-in and check-out at Royal Phuket City Hotel (SHA Extra Plus)?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Royal Phuket City Hotel (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Royal Phuket City Hotel (SHA Extra Plus)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Royal Phuket City Hotel (SHA Extra Plus). Adults can enjoy breakfast offered with an additional charge of 381 THB if not included in the room rate.

What are my dining options at Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at Royal Phuket City Hotel (SHA Extra Plus)?

Large events and gatherings such as weddings and private events can be hosted at Royal Phuket City Hotel (SHA Extra Plus). Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Royal Phuket City Hotel (SHA Extra Plus)?

On-site venues and convenient event services make Royal Phuket City Hotel (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Royal Phuket City Hotel (SHA Extra Plus)?

The closest train, metro, or bus station is Phuket Town Local Bus Station (Terminal 1)., 180 m away from Royal Phuket City Hotel (SHA Extra Plus).

What restaurants are nearby Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) is located in Phuket Town, famous for good restaurants such as La Romantica, Cafe y Te and Five Loaves Burgers.

What popular shopping places are close to Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) is located in Phuket Town area which features shopping places such as Naka Market, Central Phuket and Sunday Walking Street Market (Lard Yai).

What are popular attractions near Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) is located in Phuket Town area, which is famous for attractions such as Old Phuket Town, Phuket Trickeye Museum and Sangtham Shrine.

What popular beaches are close to Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) is located in the Phuket Town area, which includes Siray Bay.

What popular natural sightseeing spots are close to Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) is located within Phuket Town, which makes it conveniently close to natural sights including Monkey Hill, Phuket Monkey School and Rang Hill.

Show more questions
See map

Explore the neighborhood

What people love about Royal Phuket City Hotel (SHA Extra Plus)

  • 9.2

    Exceptional

    "Very soft comfortable extra large bed."

    Samantha

    |

    June 25, 2022

  • 9.6

    Exceptional
    Staff 

    "The hotel staff are extremely helpful & supportive."

    SHASTRI

    |

    June 24, 2022

  • 9.6

    Exceptional

    "This hotel is like my home."

    May

    |

    June 21, 2022

Property ranking|Compared to 3,598 Phuket properties
See all rankings
Location score
9.3/10
Value for money score
9.2/10
Service score
9.4/10
Cleanliness score
9.2/10
Better than
98
%
of Phuket properties
Better than
97
%
of Phuket properties
Better than
97
%
of Phuket properties
Better than
96
%
of Phuket properties
Overall rating:

9.2

Exceptional
465 reviews
Cleanliness
9.2
Facilities
9.1
Location
9.3
Read all reviews >
What travelers say they love:
Spacious room with nice city view at higher floor.
MAN from Hong Kong SAR, China
Solo traveler
More about Royal Phuket City Hotel (SHA Extra Plus)

More about Royal Phuket City Hotel (SHA Extra Plus)

Royal Phuket City Hotel (SHA Extra Plus)

Royal Phuket City Hotel (SHA Extra Plus) is the perfect choice for travelers who want to take in the sights and sounds of Phuket. Experience an urban escape in Phuket with a stay at Royal Phuket City Hotel (SHA Extra Plus), with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Phuket with a stay at Royal Phuket City Hotel (SHA Extra Plus), located merely 10.8 km from Bangla Road.
Royal Phuket City Hotel (SHA Extra Plus) offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Phuket even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Royal Phuket City Hotel (SHA Extra Plus) guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Royal Phuket City Hotel (SHA Extra Plus) include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Royal Phuket City Hotel (SHA Extra Plus). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
Royal Phuket City Hotel (SHA Extra Plus) offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Royal Phuket City Hotel (SHA Extra Plus) provides an excellent base for exploring the sights of Phuket in-depth. Keep your vacation simple, with a visit to Patong Beach just 10.9 km away, where the ocean breeze makes you instantly feel relaxed. Get a photograph of yourself in front of Big Buddha Phuket located 10.8 km away, a must-see for anyone visiting Phuket.


Reasons to stay here

This hotel beats 97% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 97% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.

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Amenities and facilities
Exceptional
Facilities

9.1

Languages spoken

  • English
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Accessible by elevator
  • Bathrobes
  • Blackout curtains
  • Carbon monoxide detector
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Fire extinguisher
  • First aid kit
  • Fitness club privileges
  • Free tea
  • Free welcome drink
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • High floor
  • Interconnecting room(s) available
  • Iron and ironing board
  • Linens
  • Mirror
  • Non-smoking
  • Phone
  • Phone in bathroom
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Toiletries
  • Top floor available
  • Towels
  • Trash cans
  • Umbrella
  • Wake up call
  • Wi-Fi [complimentary]
  • Wooden/parqueted flooring
Food and dining
Restaurants on site

154 Cafe'

  • Cuisine: International
Location
154 Phang-Nga Road Munag, Phuket Town, Phuket, Thailand, 83000
Exceptional
Location

9.3

Airports

  • Phuket International Airport (HKT)
    27.2 km 50 min drive
  • Krabi International Airport (KBV)
    68.9 km

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    180 m
  • Phuket Bus Terminal 2
    3.9 km

Hospital or clinic

  • Sanguan Pharmacy
    470 m

Shopping

  • Naka Market
    3.2 km

Convenience store

  • 7 Eleven
    140 m 1 min drive

Cash withdrawal

  • ATM
    80 m 1 min walk
What's nearby

Popular landmarks

  • Chaithararam Temple (Wat Chalong)
    7.5 km
  • Jungceylon Shopping Center
    10.5 km
  • Bangla Road
    10.8 km
  • Big Buddha Phuket
    10.9 km
  • Patong Beach
    11.0 km
  • Karon Beach
    11.8 km
  • Kata Beach
    12.7 km
  • Freedom Beach
    13.1 km
  • Phuket FantaSea
    14.5 km
  • Nai Harn Beach
    15.3 km

Nearby landmarks

  • Sangtham Shrine
    90 m
  • Methee Souvenir Shop
    150 m
  • Phuket Town Local Bus Station (Terminal 1).
    180 m
  • Paddle Asia
    230 m
  • Phuket Trickeye Museum
    250 m
  • Phuket Square
    250 m
  • Phuket Philatelic Museum
    270 m
  • Phen Sri Expo Fair
    310 m
  • Phuket CAT Office
    310 m
  • Phuket Monkey School
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)381 THB

The property

  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants4
  • Number of rooms 251
  • Most recent renovation2021
Property announcements

Guests who reserved a room with dinner will receive dinner one time per stay.

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of Royal Phuket City Hotel (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.2
Facilities9.1
Location9.3
Service9.4
Value for money9.2
High score for Phuket
Rating
9+ Exceptional (212)
8-9 Excellent (22)
7-8 Very Good (18)
6-7 Good (3)
<6 Below Expectation (4)
Time of the year
Mar - May (66)
Jun - Aug (8)
Sep - Nov (62)
Dec - Feb (123)
All guests (465)
All room types
All languages

Show reviews that mention 

Showing 259 verified guest comments
12345
7.2
Very good
YUEN from United States
Business traveler
Superior
Stayed 2 nights in June 2022

Great Value, But Room Service Needs to Improve”

Breakfast is great; room is also very nice; only complain is room not cleaned in spite the "cleaning" sign has been posted; and laundry is not delivered the same day as promised and has to be reminded

Reviewed June 26, 2022

See room deals

9.2
Exceptional
Samantha from New Zealand
Solo traveler
Superior
Stayed 1 night in June 2022

Lovely hotel ”

Very soft comfortable extra large bed. Old fashioned luxury. Very nice affordable massage with aromatherapy oil. Would be good to have some vegan options for breakfast, I had the fresh fruit and salad but hot potatoes, baked beans etc

Reviewed June 25, 2022

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9.6
Exceptional
SHASTRI from Singapore
Family with young children
Superior
Stayed 6 nights in June 2022

Small Family Holiday trip”

Hotel is ideally located in old town Phuket. The Sunday market is half a kilometer away. The hotel staff are extremely helpful & supportive. The GYM is well equipped, with a small outdoor swimming pool & a couple of other facilities which we did not use. For local transport around town a Tuk-Tuk is always at hand, also quite a few taxi-drivers also sit right outside hotel who can be hired on the spot. A 7-Eleven & a Pharmacy is at a 2 minute walk towards the right once you come out of hotel. The in-house bakery has quite a few delectable options & serves a good many options for breakfast each morning. Vegetarian food options are very restricted & should be expanded by the Hotel, everything has meat or sea-food so was a bit of challenge for us. But Food joints both local & all other cuisines are well located close to the hotel which helped overcome this one drawback. Overall still a great place at a optimum price.

Reviewed June 25, 2022

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9.6
Exceptional
May from Singapore
Couple
Superior
Stayed 1 night in May 2022

Most comfortable room!”

This hotel is like my home. The staff make us feels like home! Special thank to New, Bus, Nice, Mai and Bank. Thanks to the house keepers to make our room clean and tidy everyday👍. Location is good, Near to old city, restaurants, cafes and 7-11.

Reviewed June 22, 2022

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Dear May, thank you for leaving us such a wonderful review. We are happy that you were satisfied with our services, housekeeping and location and We are pleased that our team could make you feel at home. We will share your comments with the team and especially with New, Bus, Nice, Mai and Bank. who will surely be pleased to receive your compliments. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

Responded June 24, 2022
Royal Phuket City Hotel (SHA Extra Plus)
7.6
Very good
abdulhadi from Saudi Arabia
Couple
Superior
Stayed 6 nights in June 2022

Very good”

Old facilities and room furniture, but comparing to price its so acceptable

Reviewed June 13, 2022

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Dear Abdulhadi , thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay experience. We have noted your comments in regards to facilities and room furniture. I have shared with the respective department head for the improvement. We look forward for your next visit soon! Sincerely, Management Team

Responded June 19, 2022
Royal Phuket City Hotel (SHA Extra Plus)
9.6
Exceptional
Sin from Malaysia
Couple
Superior
Stayed 1 night in May 2022

Good location”

Good location and has everything you need. The room seems a bit dated but still good value for money.

Reviewed June 12, 2022

See room deals

Dear Sin, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our facilities and services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards, Management Team

Responded June 13, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
MAN from Hong Kong SAR, China
Solo traveler
Superior
Stayed 2 nights in May 2022

excellent hotel”

2nd time stay here, a good place to relax. Everything is so good. A good choice to stay in this hotel, especially when outside is raining, I can enjoy the restaurant/café/swimming pool/gym/massage in this hotel.

Reviewed June 06, 2022

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Dear Man, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our facilities and services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards, Management Team

Responded June 13, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
MAN from Hong Kong SAR, China
Solo traveler
Superior
Stayed 3 nights in June 2022

highly recommended”

I like this hotel. Good swimming pool & big gym room. The room is spacious. Massage is good at 3rd floor. Restaurant/bakery/café at G/F also very good. The pomelo&shrimp salad, fried rice in pineapple are so yummy. Will stay here again.

Reviewed June 06, 2022

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Dear Man, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our facilities and services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards, Management Team

Responded June 13, 2022
Royal Phuket City Hotel (SHA Extra Plus)
6.4
Good
colin from Australia
Solo traveler
Superior
Stayed 1 night in May 2022

Good”

impersonal, no information on the activities in the hotel.

Reviewed June 01, 2022

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Dear Colin, Thank you for taking the time to review us. We are glad that you enjoyed the Breakfast and location. We have noted your comments in regards to the information on the activities in the hotel and shared your feedback with the management team. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

Responded June 06, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
MAN from Hong Kong SAR, China
Solo traveler
Superior
Stayed 2 nights in May 2022

Excellent”

Everything is perfect. I like the swimming pool, lively gym, and oil massage in the hotel. Spacious room with nice city view at higher floor. Highly recommended.

Reviewed May 28, 2022

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Dear Mr.Man, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our facilities and service. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards, Management Team

Responded May 30, 2022
Royal Phuket City Hotel (SHA Extra Plus)
2.0
Apichart from Thailand
Business traveler
Execuitve Suite
Stayed 1 night in May 2022

I​ will​ ​not come back again”

Not​ The​ place to​ stay.​ Expensive with​ poor facilitate and​ ​service.​ I'm​ not​ recommend.

Reviewed May 27, 2022

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Dear Khun Apichart, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team

Responded May 30, 2022
Royal Phuket City Hotel (SHA Extra Plus)
9.6
Exceptional
May from Singapore
Couple
Superior
Stayed 2 nights in May 2022

Most comfortable room in Phuket”

Best hotel, comfortable room and friendly staff and welcomng staff!

Reviewed May 27, 2022

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Dear May, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our facilities and services. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards, Management Team

Responded May 30, 2022
Royal Phuket City Hotel (SHA Extra Plus)
2.0
Malkeet from Thailand
Solo traveler
Single Superior
Stayed 1 night in May 2022

Acceptable”

Don't hide behind covid curtains

Reviewed May 24, 2022

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9.2
Exceptional
Manrique from Thailand
Couple
Deluxe
Stayed 1 night in May 2022

The best hotel in Phuket Center”

Everything is was very well, highly recommended ! The room are a bit off dated, but it doesn’t mean they are bad, as they are very comfortable

Reviewed May 24, 2022

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Dear Manrique, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded May 25, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Sean from Australia
Solo traveler
Superior
Stayed 1 night in May 2022

Perfect location for Old Town”

Professional and friendly staff. Great Gym & rooftop pool. Walking distance to Old Town. Great value for service provided. Ocean views from most rooms. I will stay here again when I return to Phuket.

Reviewed May 19, 2022

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Dear Sean, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded May 23, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Vathana from Australia
Group
Superior
Stayed 2 nights in April 2022

Comfortable and welcoming”

Great facilities and food and the staff were all friendly and happy to help!

Reviewed May 19, 2022

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Dear Vathana, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. We all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded May 23, 2022
Royal Phuket City Hotel (SHA Extra Plus)
8.0
Excellent
faye from United Kingdom
Family with young children
Superior
Stayed 1 night in May 2022

Breakfast is amazing ”

The hotel need some renovation it looks dated rooms are old and signs are showing but location is amazing and make sure to book with breakfast

Reviewed May 16, 2022

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Dear Faye, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We have noted your comments in regards to hotel need of a renovation. We are currently assessing the situation and have plans to refurbish. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

Responded May 23, 2022
Royal Phuket City Hotel (SHA Extra Plus)
8.0
Excellent
rohit from India
Family with young children
Superior
Stayed 1 night in May 2022

Best place to be at ”

At this kind of tariff, sure stay

Reviewed May 09, 2022

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Dear Rohit, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel. With thank you and warm regards, Management Team

Responded May 10, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Garry from Thailand
Solo traveler
Superior
Stayed 1 night in May 2022

Exceptional”

Great hotel.near the old town and number 1 bus station.great varied breakfast and a great vibe just to sit in the spacious comfortable lobby and listen to the smooth jazz.I originally booked 1 night but stayed 3 in the end.can highly recommend this hotel

Reviewed May 08, 2022

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Dear Garry . Thank you for giving us a perfect rating and leaving us such a wonderful review. We are thrilled that you loved your experience. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

Responded May 10, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Nirosan from Canada
Couple
Superior
Stayed 3 nights in April 2022

Top notch ”

Right near old Town and Sunday walking market. Comfy beds and great staff. For the price it was a great stay and would definitely come back again.

Reviewed May 05, 2022

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Dear Nirosan, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel. Sincerely, Management Team

Responded May 10, 2022
Royal Phuket City Hotel (SHA Extra Plus)
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