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Sunway Pyramid Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500

Highlights

Check-in [24-hour]

Check-in [24-hour]

48% Positive
Based on guest reviews
Check-in [24-hour]
Airport transfer

Airport transfer

Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.

100% Positive
Based on guest reviews
Great Breakfast

Great Breakfast

Many guests have praised the breakfast at this property

64% Positive
Based on guest reviews

"Very good buffet breakfast"

"Pool and breakfast is in resort hotel."

Great Breakfast
Great View

Great View

Many guests have praised the view at this property

47% Positive
Based on guest reviews

"I slept peacefully with a nice view ,"

Great food & dining

Great food & dining

Many guests have praised the food and dining experience in this property

86% Positive
Based on guest reviews

"Easy to find food and restaurant."

Great food & dining

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Theme park

Water park

Massage

Airport transfer

About us

Sunway Pyramid Hotel offers an urban retreat with direct access to Sunway Pyramid Mall and Sunway Lagoon Theme Park. Located in Sunway City, it combines convenience and charm, ideal for two travelers exploring leisure and entertainment. Located in Kuala Lumpur's vibrant Bandar Sunway, Sunway Pyramid Hotel offers travelers proximity to Sunway Lagoon Theme Park and Sunway Pyramid Mall. Enjoy air-conditioned rooms with free WiFi, and some feature balconies with serene garden or park views. Start your day with in-room breakfast or unwind at the hotel’s coffee shop. Guided tours are available for exploring local culture. Ideal for a comfortable and connected stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

27 travelers have booked today.

Location 9.0
Cleanliness 8.6
Facilities 8.5
Service 8.5

Based on 30,641 verified reviews

Location

9.0

Cleanliness

8.6

Facilities

8.5

Service

8.5

Value for money

8.3

Room comfort and qua...

8.0

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Nearest transportation options

KTM Train Station - Setia Jaya is within 1.27 km

See map

9.0Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 109 places in walking distance!

Parking
Available
Walkable places
Sunway Pyramid
140 m
Sunway Lagoon
360 m
Scream Park
380 m
The Bottle’s
450 m
Nickelodeon Lost Lagoon
540 m
Popular landmarks
KL Bird Park
11.8 km
Chinatown - Kuala Lumpur
12.6 km
Central Market
12.7 km
Menara Kuala Lumpur
13.9 km
Jalan Alor
14.0 km
Closest landmarks
Monash University
630 m
Sunway Medical Centre
680 m
Sunway College
680 m
Sun-U Residence Car Park
720 m
PSJ Park
770 m

Good to know

Value for money8.3
Distance to city center25km
Location rating9.0
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport8.6 km

Rooms available at Sunway Pyramid Hotel

Very good
Room comfort & quality

8

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Based on 25951 reviews from verified travelers

Studio Balcony
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  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Club Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite
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  • Room size: 60 m²/646 ft²
  • 1 king bed or 2 queen beds
  • 1 king bed or 2 queen beds
Enter dates to see prices
Deluxe
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  • Room size: 28 m²/301 ft²
  • 1 double bed or 2 single be...
  • 1 double bed or 2 single be...
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Executive City View
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  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Room
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  • Room size: 53 m²/570 ft²
  • 1 king bed or 1 bunk bed
  • 1 king bed or 1 bunk bed
Enter dates to see prices
Deluxe Park View
...
  • Room size: 26 m²/280 ft²
  • Park view
  • 1 king bed or 2 single beds
Enter dates to see prices
Non Refundable - Deluxe Park King or Twin (Room Only)
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  • Room size: 26 m²/280 ft²
  • City view
Enter dates to see prices
Executive Deluxe
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  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Non Refundable - Deluxe King or Twin (Room Only)
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  • Room size: 24 m²/258 ft²
  • City view
Enter dates to see prices

Frequently asked questions

Yes! Sunway Pyramid Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

Sunway Pyramid Hotel has car park onsite with charges applied for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While residing at Sunway Pyramid Hotel, take joy in your early morning or evening stroll at nearby park which include PSJ Park, Kid's Playground & Family Park, and Taman Subang Indah Kid's Playground & Family Park.

Sunway Pyramid Hotel was built in 2004.

Sunway Pyramid Hotel has a total of 395 rooms.

Sunway Pyramid Hotel's most popular month where verified guests have stayed the most is in July.

Sunway Pyramid Hotel supports up to 5, with payment card options such as American Express, MasterCard, Cash, and Visa.

72.0% of our past visitor reviews have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Sunway Pyramid Hotel down in the review.

Past solo travelers that have stayed at this property have given Sunway Pyramid Hotel an average rating of 8.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Sunway Pyramid Hotel an average rating of 8.3. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Sunway Pyramid Hotel an average rating of 8.5. You can check out more specific customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

Wake up to an exceptional buffet breakfast at Sunway Pyramid Hotel. Customers can enjoy breakfast offered with an additional charge of 72 MYR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

More about Sunway Pyramid Hotel

More about Sunway Pyramid Hotel

Experience Luxury and Convenience at Sunway Pyramid Hotel

Welcome to Sunway Pyramid Hotel, a 4-star haven nestled in the heart of Kuala Lumpur, Malaysia. Built in 2004, this modern hotel offers a total of 395 well-appointed rooms, ensuring a comfortable and memorable stay for every guest. With its last renovation in 2016, Sunway Pyramid Hotel boasts contemporary interiors and state-of-the-art facilities, providing a perfect blend of luxury and convenience. Conveniently located just 20 kilometers away from the city center, Sunway Pyramid Hotel offers easy access to Kuala Lumpur's vibrant attractions, shopping malls, and entertainment venues. Whether you are visiting for business or leisure, this hotel serves as an ideal base for exploring the city's rich cultural heritage and modern marvels. Check-in time at Sunway Pyramid Hotel begins from 02:00 PM, allowing you to settle in and unwind in the comfort of your stylishly designed room. The check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this exceptional hotel. Sunway Pyramid Hotel warmly welcomes families with children, as it offers a child-friendly policy. Children between the ages of 3 to 11 can stay free of charge, making it an ideal choice for families seeking a memorable vacation experience. The hotel's thoughtful amenities and friendly staff ensure that both parents and children feel right at home. In addition to its convenient location and child-friendly policy, Sunway Pyramid Hotel also offers a hassle-free experience for travelers. The hotel is just 45 minutes away from the airport, allowing you to easily reach your destination without any stress or delays. Experience the perfect blend of luxury, convenience, and family-friendly hospitality at Sunway Pyramid Hotel. Book your stay today and create lasting memories in the vibrant city of Kuala Lumpur.

Endless Entertainment at Sunway Pyramid Hotel

When it comes to entertainment, Sunway Pyramid Hotel in Kuala Lumpur, Malaysia, goes above and beyond to provide its guests with an unforgettable experience. The hotel boasts a wide range of entertainment facilities that cater to all ages and interests, ensuring that there is never a dull moment during your stay. For those who love shopping, Sunway Pyramid Hotel is conveniently connected to Sunway Pyramid Mall, one of Malaysia's largest shopping malls. With over 800 retail outlets, including international brands, fashion boutiques, and specialty stores, you can indulge in a world of retail therapy right at your doorstep. If relaxation is what you seek, the hotel offers a luxurious spa where you can pamper yourself with a rejuvenating massage or indulge in a variety of beauty treatments. Let the skilled therapists melt away your stress and leave you feeling refreshed and renewed. For those looking for unique souvenirs or gifts, the hotel has a gift/souvenir shop where you can find a wide range of locally made handicrafts, traditional items, and other mementos to take back home. With its exceptional entertainment facilities, Sunway Pyramid Hotel ensures that every moment of your stay is filled with excitement and enjoyment.

Stay Active and Have Fun at Sunway Pyramid Hotel's Sports Facilities

Sunway Pyramid Hotel is the perfect destination for sports enthusiasts and those looking to stay active during their vacation. With a plethora of exciting sports facilities, guests can enjoy endless hours of fun and entertainment. One of the highlights at Sunway Pyramid Hotel is the state-of-the-art bowling alley. Whether you are a seasoned pro or a beginner, this bowling alley offers a fantastic opportunity to showcase your skills and compete with friends and family. With well-maintained lanes and top-notch equipment, you can enjoy a thrilling game of bowling in a vibrant and lively atmosphere. For those seeking a splash of excitement, Sunway Pyramid Hotel boasts a thrilling water park. Dive into a world of exhilaration as you slide down towering water slides, float along lazy rivers, and enjoy the refreshing pools. With a variety of water attractions suitable for all ages, this water park guarantees a day filled with laughter, joy, and unforgettable memories. At Sunway Pyramid Hotel, staying active and having fun go hand in hand. Whether you prefer the thrill of bowling or the excitement of a water park, this hotel offers an array of sports facilities to cater to every guest's interests and preferences.

Convenience Facilities at Sunway Pyramid Hotel

Sunway Pyramid Hotel in Kuala Lumpur, Malaysia offers a range of convenience facilities to enhance your stay. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, ensuring that your cravings are always satisfied. The hotel also provides laundry service, allowing you to keep your clothes fresh and clean throughout your stay. For added peace of mind, Sunway Pyramid Hotel offers safety deposit boxes, where you can securely store your valuable belongings. The attentive concierge is always available to assist you with any queries or requests, ensuring a seamless and enjoyable stay. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work. If you are a smoker, the hotel provides a designated smoking area, ensuring a comfortable environment for both smokers and non-smokers. Guests with executive lounge access can enjoy exclusive privileges, including complimentary refreshments and a serene atmosphere to unwind. The hotel also offers dry cleaning services, making it convenient for guests who require professional garment care. With luggage storage available, you can explore the city without the burden of carrying your bags. The dedicated housekeeping team ensures that your room is always clean and tidy, allowing you to relax and rejuvenate in a comfortable environment. Sunway Pyramid Hotel's convenience facilities are designed to cater to your every need, ensuring a memorable and hassle-free stay.

Convenient and Hassle-Free Transport Facilities at Sunway Pyramid Hotel

At Sunway Pyramid Hotel, we understand the importance of convenient and hassle-free transportation options for our guests. Whether you are arriving from the airport or planning to explore the vibrant city of Kuala Lumpur, we have got you covered with our excellent transport facilities. For guests arriving at the airport, our airport transfer service ensures a smooth and comfortable journey to the hotel. Our friendly and professional drivers will be waiting to greet you upon arrival, taking away the stress of navigating public transportation or finding a taxi. If you are looking to explore the city and its surrounding attractions, our tour desk can assist you in planning and booking various tours. Whether you want to visit the iconic Petronas Twin Towers, experience the bustling street markets, or explore the cultural heritage of Kuala Lumpur, our knowledgeable staff will help you make the most of your stay. For guests who prefer to drive, we offer valet parking and a spacious car park onsite. Our secure parking facilities provide peace of mind, and our dedicated staff will ensure your vehicle is well taken care of. Additionally, we provide a shuttle service for easy access to nearby shopping malls and attractions. Whether you want to indulge in retail therapy at Sunway Pyramid Mall or explore the thrilling rides at Sunway Lagoon Theme Park, our shuttle service will conveniently transport you to your desired destination. For those who prefer the convenience of taxis, our hotel offers a reliable taxi service. Our staff will be happy to assist you in arranging transportation and ensuring a comfortable journey. Please note that car park charges are applied for self-parking in our car park. However, with our range of transport facilities, you can rest assured that your transportation needs will be well taken care of during your stay at Sunway Pyramid Hotel.

Luxurious Room Facilities at Sunway Pyramid Hotel

Indulge in the ultimate comfort and convenience with the luxurious room facilities offered at Sunway Pyramid Hotel. Step into your room and be greeted by the refreshing blast of air conditioning, ensuring a pleasant and cool environment throughout your stay. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your relaxation routine. Get ready for a night out in Kuala Lumpur with the help of the hair dryer, allowing you to effortlessly style your hair to perfection. Sit back and unwind in front of the television, offering a wide range of channels to keep you entertained. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages and snacks. Stay connected and up to date with the satellite/cable TV, providing access to a variety of local and international channels. Keep your drinks cool and your snacks fresh with the refrigerator, ensuring you have everything you need at your fingertips. With these exceptional room facilities, Sunway Pyramid Hotel guarantees a memorable and comfortable stay for all guests.

Indulge in a Gastronomic Journey at Sunway Pyramid Hotel

Sunway Pyramid Hotel offers a range of dining facilities that are sure to satisfy every palate. With 24-hour room service, guests can enjoy delicious meals in the comfort of their own rooms at any time of the day or night. The hotel also boasts a cozy coffee shop, perfect for a quick caffeine fix or a light snack. For those looking for a more formal dining experience, the hotel's restaurant offers a diverse menu featuring both local and international cuisines. With daily housekeeping, guests can rest assured that the dining areas are always kept clean and hygienic. Additionally, Sunway Pyramid Hotel takes pride in its halal restaurant, providing Muslim guests with a wide selection of delectable halal dishes. To start the day off right, guests can indulge in the breakfast buffet, which offers a variety of mouthwatering options to suit all tastes and preferences. Whether you're a food enthusiast or simply looking for a satisfying meal, Sunway Pyramid Hotel's dining facilities are sure to impress.

Comfort and Variety in the Heart of Kuala Lumpur

Sunway Pyramid Hotel offers a range of spacious and stylish rooms to suit every traveler's needs. Whether you're traveling solo, as a couple, or with your family, this hotel has the perfect room for you. The Deluxe rooms, with their 24 square meters of space, are ideal for those seeking a cozy and comfortable stay. Choose between a Double Bed or two Single Beds, and enjoy a peaceful night's sleep after a long day of exploring the vibrant city. For those looking for a room with a view, the Deluxe Park View rooms are an excellent choice. With 26 square meters of space, these rooms offer either a King Bed or two Single Beds, and provide stunning views of the surrounding park. If you're in need of more space and luxury, the Executive City View rooms are perfect for you. With 32 square meters of space, these rooms feature either a King Bed or two Single Beds, and offer a panoramic view of the city skyline. Traveling with your family? The Family Room is a spacious 53 square meters, and comes with either a King Bed or a Bunk Bed, ensuring a comfortable stay for everyone. Alternatively, the Family Suite offers even more space, with 60 square meters and the option of a King Bed or two Queen Beds. For those who enjoy a bit of outdoor relaxation, the Studio Balcony rooms are a great choice. With 43 square meters of space and a King Bed, these rooms come with a private balcony where you can unwind and take in the city views. Booking any of these rooms on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can quickly find and book the perfect room for your stay at Sunway Pyramid Hotel. So why wait? Start planning your Kuala Lumpur getaway today!

Discover the Vibrant Charm of Bandar Sunway in Kuala Lumpur

Nestled in the heart of Kuala Lumpur, Malaysia, Bandar Sunway is a vibrant and bustling neighborhood that offers a perfect blend of entertainment, shopping, and cultural experiences. This thriving district is best known for its iconic landmark, Sunway Pyramid, a colossal shopping mall that boasts an impressive array of retail outlets, restaurants, and entertainment options. With its distinctive Egyptian-inspired architecture, the mall is a sight to behold and a shopper's paradise. In addition to its shopping extravaganza, Bandar Sunway is also home to Sunway Lagoon, a world-class theme park that promises a day filled with thrilling rides, water slides, and a variety of exciting attractions. Whether you're a thrill-seeker looking for an adrenaline rush or a family seeking a fun-filled day out, Sunway Lagoon has something for everyone. For those seeking a taste of Malaysia's rich cultural heritage, a visit to the nearby Subang Jaya is a must. This vibrant town offers a myriad of local street food stalls, traditional markets, and charming local shops. Immerse yourself in the sights, sounds, and flavors of Malaysia as you explore the bustling streets and interact with friendly locals. With its vibrant charm, endless entertainment options, and proximity to Kuala Lumpur's city center, Bandar Sunway is the perfect destination for both leisure and business travelers. Whether you're looking to shop till you drop, experience thrilling adventures, or simply soak in the local culture, Bandar Sunway has it all.

Convenient Transportation from Kuala Lumpur Airports to Sunway Pyramid Hotel

Located in the vibrant district of Bandar Sunway in Kuala Lumpur, Malaysia, Sunway Pyramid Hotel is easily accessible from the nearby airports. Whether you arrive at Kuala Lumpur International Airport (KLIA) or Sultan Abdul Aziz Shah Airport (also known as Subang Airport), there are several convenient transportation options available to reach the hotel. If you land at Kuala Lumpur International Airport (KLIA), the most convenient way to reach Sunway Pyramid Hotel is by taking a taxi or a private car. The journey takes approximately 45 minutes, depending on the traffic conditions. Alternatively, you can also opt for the KLIA Ekspres train, which offers a direct connection from the airport to KL Sentral Station. From KL Sentral, you can easily transfer to the LRT train and alight at the USJ 7 station, which is just a short walk away from the hotel. For travelers arriving at Sultan Abdul Aziz Shah Airport (Subang Airport), the quickest and most convenient option is to take a taxi or a private car. The journey from the airport to Sunway Pyramid Hotel takes around 30 minutes, depending on the traffic. Another option is to take the LRT train from Subang Jaya station to the USJ 7 station, which is within walking distance of the hotel. No matter which airport you arrive at, getting to Sunway Pyramid Hotel is a breeze. With various transportation options available, you can easily reach this modern and stylish hotel in Bandar Sunway, Kuala Lumpur, and start your exciting journey in Malaysia.

Explore the Surrounding Landmarks near Sunway Pyramid Hotel

Located in the vibrant city of Kuala Lumpur, Sunway Pyramid Hotel offers easy access to several nearby landmarks and attractions. Just a short distance away, you will find MedSense Farmasi, a convenient pharmacy where you can purchase any essentials you may need during your stay. For nature enthusiasts, Subang Lake is a tranquil oasis perfect for a leisurely stroll or a picnic amidst lush greenery. If you're looking for some family-friendly fun, Nickelodeon Lost Lagoon is a must-visit attraction. This water theme park is filled with thrilling slides, splash pools, and interactive water playgrounds, ensuring a day of excitement for visitors of all ages. Additionally, Lake View Club offers a serene setting with beautiful views, ideal for unwinding and enjoying the peaceful surroundings. For those seeking recreational activities, Taman Subang Indah Kid's Playground & Family Park is a great spot to bring your little ones. With various play equipment and open spaces, it provides a safe and enjoyable environment for children to have fun. Nearby, Klinik Sri Subang offers medical services, ensuring peace of mind for any unexpected health concerns. With its convenient location and proximity to these landmarks and attractions, Sunway Pyramid Hotel is an excellent choice for both leisure and business travelers.

Convenient Access to Public Transport at Sunway Pyramid Hotel

Located in the heart of Kuala Lumpur, Sunway Pyramid Hotel offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. One of the nearby stations is Setia Jaya KTM Station, which is just a short walk away from the hotel. This station is part of the KTM Komuter line, providing a reliable and affordable way to travel around Kuala Lumpur and its surrounding areas. From Setia Jaya KTM Station, guests can easily reach popular attractions such as Petronas Twin Towers, Batu Caves, and Central Market. In addition to Setia Jaya KTM Station, Sunway Pyramid Hotel is also close to other public transport options. The hotel is situated near several bus stops, allowing guests to conveniently hop on a bus and explore different parts of the city. The well-connected public transport network in Kuala Lumpur ensures that guests can easily reach major shopping malls, cultural sites, and entertainment venues. Whether you're a business traveler or a tourist, staying at Sunway Pyramid Hotel provides you with the convenience of accessing various public transport options, making it an ideal base for your Kuala Lumpur adventures.

A Gastronomic Delight Just Steps Away

Sunway Pyramid Hotel is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in the tantalizing flavors of K Fry Urban Korean Sunway Pyramid, where you can savor authentic Korean dishes bursting with bold and spicy flavors. For seafood enthusiasts, Restauran Tian Tian Lai Seafood offers a delectable selection of fresh seafood delicacies prepared with traditional recipes. If you're in need of a caffeine fix, head over to Flower Girl Coffee, a charming café that serves aromatic coffees and delightful pastries. For those craving some Asian street food, WOK HEY Sunway Pyramid is the perfect spot to enjoy delicious wok-fried dishes made with high-quality ingredients. Subway - Sunway (College | University Gate 3) provides a quick and convenient option for a satisfying sandwich. Restoran Good Days offers a wide array of local Malaysian delights, while Uncle Don's (Sunway Pyramid) serves up mouthwatering Western cuisine. SW Seafood Restaurant Sunway is a must-visit for seafood lovers, offering an extensive menu of fresh catches from the sea. And of course, for those looking for a familiar taste, McDonald's Sunway Pyramid is just a stone's throw away. Finally, if you're in the mood for some authentic Korean barbecue, Cho Gyu @ Bandar Sunway is the place to go. With such a diverse range of culinary options right at your doorstep, Sunway Pyramid Hotel ensures that your dining experiences will be nothing short of extraordinary.

Shop 'til You Drop at Sunway Pyramid Hotel

Located in the heart of Kuala Lumpur, Sunway Pyramid Hotel offers easy access to some of the city's most iconic shopping landmarks. Just steps away from the hotel, you'll find Sunway Pyramid, a massive shopping mall that boasts over 800 retail outlets. Whether you're in search of high-end fashion brands, electronics, or local handicrafts, this mall has it all. Indulge in a shopping spree as you explore the mall's six distinct precincts, each offering a unique shopping experience. From the Egyptian-inspired Cleopatra's Oasis to the futuristic Asian Avenue, there's something for everyone at Sunway Pyramid. After a day of retail therapy, head over to The Bottle's, a trendy lifestyle destination located within walking distance of the hotel. This vibrant complex features a variety of boutique shops, trendy cafes, and hip restaurants, making it the perfect place to unwind and soak in the local atmosphere. Whether you're a shopaholic or simply looking for a unique shopping experience, Sunway Pyramid Hotel's surrounding shopping landmarks are sure to satisfy your retail cravings.

Affordable Luxury at Sunway Pyramid Hotel

Experience the perfect blend of luxury and affordability at Sunway Pyramid Hotel in Kuala Lumpur, Malaysia. With an average room price of just $106, Sunway Pyramid Hotel offers exceptional value for money compared to the average price of a hotel room in the bustling city of Kuala Lumpur, which is $58. At Sunway Pyramid Hotel, you can indulge in a world-class stay without breaking the bank. Immerse yourself in the contemporary elegance of the hotel's well-appointed rooms, featuring modern amenities and stylish decor. Whether you're traveling for business or leisure, each room provides a comfortable sanctuary for you to unwind after a day of exploring the vibrant city. With its strategic location in the heart of Kuala Lumpur, Sunway Pyramid Hotel offers easy access to the city's top attractions, shopping malls, and entertainment venues. From the iconic Petronas Twin Towers to the vibrant street markets of Chinatown, you'll be just a stone's throw away from all the action. Don't miss the opportunity to experience the best of Kuala Lumpur without breaking the bank. Book your stay at Sunway Pyramid Hotel today and enjoy the perfect combination of luxury, convenience, and affordability.

Exceptional Service and Clean Facilities

Sunway Pyramid Hotel in Kuala Lumpur, Malaysia is a beautiful hotel that offers exceptional service and clean facilities. The staff is helpful, friendly, and professional, ensuring that guests feel welcome and well taken care of. The hotel itself is nice and clean, creating a pleasant atmosphere for a comfortable stay. The breakfast provided is delicious, offering a variety of options to satisfy different tastes. From easy check-in and check-out processes to a great location, Sunway Pyramid Hotel is the best choice for a memorable stay in Kuala Lumpur. Whether you are traveling with family or on a weekend getaway, this hotel will exceed your expectations and leave you wanting to come back again.

Exceptional Customer Ratings at Sunway Pyramid Hotel

Sunway Pyramid Hotel in Kuala Lumpur, Malaysia has received exceptional customer ratings across various categories, making it a top choice for travelers seeking a memorable stay. With an overall rating of 8.4, guests have consistently praised the hotel for its outstanding value, excellent facilities, and convenient location. One of the standout features of Sunway Pyramid Hotel is its exceptional value for money. With a rating of 8.1 for value, guests have expressed their satisfaction with the affordable rates and the high-quality services and amenities provided. Whether you are traveling for business or leisure, this hotel offers excellent value for your money, ensuring a comfortable and enjoyable stay without breaking the bank. In addition to its value, Sunway Pyramid Hotel boasts impressive facilities, earning a rating of 8.4. From the moment you step into the hotel, you will be greeted by modern and well-maintained facilities that cater to all your needs. The hotel features a range of amenities, including a fitness center, swimming pool, spa, and even a shopping mall nearby. Guests have praised the hotel for its attention to detail and the variety of facilities available, ensuring a memorable and convenient stay. Furthermore, Sunway Pyramid Hotel has been highly rated for its exceptional location, with a score of 8.9. Situated in the heart of Kuala Lumpur, guests have found the hotel to be ideally located for exploring the city's attractions and landmarks. Whether you want to visit the iconic Petronas Twin Towers, explore the vibrant shopping district, or indulge in the local cuisine, everything is within easy reach. The hotel's prime location allows guests to make the most of their time in Kuala Lumpur, making it a popular choice among travelers. Overall, Sunway Pyramid Hotel's outstanding customer ratings for value, facilities, and location make it an excellent choice for travelers seeking a memorable and convenient stay in Kuala Lumpur. With its affordable rates, impressive amenities, and prime location, this hotel is sure to exceed your expectations and create a truly unforgettable experience.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Massage
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
  • Theme park
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Window

Food and dining

Breakfast options
  • Asian
Restaurants on site
Restaurant
  • Cuisine: Asian, Chinese
  • Menu: Buffet, A-la-carte

Location

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500

Exceptional9.0

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    8.6 km 24 min drive
  • Kuala Lumpur International Airport (KUL)
    38.3 km 47 min drive
Public transportation
  • KTM Train Station - Setia Jaya
    1.3 km
  • KTM Train Station - Seri Setia
    2.0 km
Hospital or clinic
  • Sunway Medical Centre
    680 m 11 min walk
Convenience store
  • 7 Eleven
    40 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • KL Bird Park
    11.8 km
  • Chinatown - Kuala Lumpur
    12.6 km
  • Central Market
    12.7 km
  • Menara Kuala Lumpur
    13.9 km
  • Jalan Alor
    14.0 km
  • Pavilion Kuala Lumpur
    14.5 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    14.7 km
  • Aquaria KLCC
    14.8 km
  • Petronas Twin Towers
    14.9 km
  • KLCC Park
    15.0 km
Nearby landmarks
  • Sunway Pyramid
    140 m
  • Sunway Lagoon
    360 m
  • Scream Park
    380 m
  • The Bottle’s
    450 m
  • Nickelodeon Lost Lagoon
    540 m
  • Monash University
    630 m
  • Sunway Medical Centre
    680 m
  • Sunway College
    680 m
  • Sun-U Residence Car Park
    720 m
  • PSJ Park
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed that Sunway Lagoon Theme Park is open daily from 10am - 6pm
  • Please note that guest must be a minimum of 18 years old to reserve a guestroom and check-in.

    Kindly take note that Sunway Resort Hotel & Spa is a smoke-free hotel with all guestrooms and enclosed public areas being Smoke-Free Zones. Non-adherence of hotel Smoke-Free Policy in guestrooms carries a Room Recovery Fee of RM400 to be borne by the guest(s) concerned.
  • For Family Fun Package room type, please see the details regarding the child age policy in room information.
  • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
  • The Family Fun Package includes 1 set of tickets to the Sunway Lagoon. Each set admits 2 adults and 2 children above 90 cm in height and 12 years or under. Please contact the hotel directly for more details.
  • Extra bed is available with a fee upon request.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Distance from city center25km
  • Travel time to airport (minutes)45
  • Airport transfer fee200 MYR
Extras
  • Breakfast charge (unless included in room price)72 MYR
The property
  • Year property opened2004
  • Number of rooms 395
  • Most recent renovation2016
  • Non-smoking rooms/floorsno
  • Number of restaurants1
Parking
  • Daily parking fee15 MYR

Reviews of Sunway Pyramid Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 10
  • 10
  • 10
  • 10
  • 7.6
  • 10
  • 4.0
  • 2.8

Most recent

  • Location score 9 out of 10 and is a high score in Kuala Lumpur
    Location9.0
  • Cleanliness score 8.6 out of 10 and is a high score in Kuala Lumpur
    Cleanliness8.6
  • Facilities score 8.5 out of 10 and is a high score in Kuala Lumpur
    Facilities8.5
  • Service score 8.5 out of 10 and is a high score in Kuala Lumpur
    Service8.5
  • Value for money score 8.3 out of 10 and is a high score in Kuala Lumpur
    Value for money8.3
  • Room comfort and quality score 8 out of 10 and is a high score in Kuala Lumpur
    Room comfort and quality8.0
High score for Kuala Lumpur

Rating

9+ Exceptional (3,991)
8-9 Excellent (1,861)
7-8 Very Good (2,772)
6-7 Good (862)
<6 Below Expectation (1,076)

Review summary

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Guests rave about this hotel's prime location connected to Sunway Pyramid Mall and Sunway Lagoon theme park. The staff is attentive and the rooms are spacious, comfortable, with stunning city views. Nearby Sunway Resort offers quality buffet spread and breakfast choices, adding to the experience. Overall, guests highly recommend this hotel.

Although some guests noted concerns with cleanliness, the hotel's convenient location and friendly staff are generally enjoyed. The hotel may benefit from some refurbishment.

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Show reviews that mention 

Showing 10,562 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Ming from Singapore
    Family with young children
    Studio Balcony
    Stayed 3 nights in November 2025

    “Top notch for families with young children”

    It’s linked to the giant Sunway mall that has a supermarket, indoor playground, ice skating rink, arcade, and countless top restaurants, as well as Sunway lagoon theme park. Although Sunway pyramid hotel doesn’t have its own swimming pool and gym, it’s just a 5min walk through a shopping mall to Sunway Resort hotel’s which you can now use for free if you are a GHA member (free sign up as of writing). As a member you can also use Sunway Resort’s water playground for a nominal fee per child (as of writing). Having arrived late with young children we were very grateful for ***’s promptness and kindness at the check in counter as well as all the others at the concierge. The room we got was spacious, clean, and well maintained. Only one little snag was that it took about an hour for us to get a baby cot after we had checked in, but for the next two nights the room service staff attended to our needs within 5-10 minutes. Overall it was a super stay and we hope it’s price doesn’t go up from more people finding out about this gem

    Reviewed November 08, 2025

    Dear Ming, We are glad to hear that you had a pleasant stay at Sunway Pyramid Hotel. Thank you for sharing your positive feedback on the overall stay experience. Timothy is indeed a gem of the hotel; will share your compliments with him and the team, they will be delighted to read your review. We look forward to welcoming you back to Sunway City in the near future. Remember to book direct and save on our website with amazing benefits and privileges. Best Regards, Management of Sunway Pyramid Hotel

    Responded November 10, 2025
    Sunway Pyramid Hotel
  2. 9.6
    Exceptional
    maryam from Oman
    Solo traveler
    Executive City View
    Stayed 2 nights in July 2025

    “A fun and cozy stay in the heart of everything 🎡”

    Sunway Pyramid Hotel has an amazing location, especially for solo travelers like me, it’s right inside a big shopping mall and it’s also perfect for families and kids. It honestly feels like a mini theme park city. There’s a huge mall, water park, ice skating and so many food options, you’ll never feel bored or alone. I was sad that I only stayed for 2 nights because I didn’t realize how great the area was until I got there. Yes, the hotel is a bit old m, but I can’t complain at all. The room was spacious, very clean and had a desk which was perfect for using my laptop and getting some work done. Most of all, I felt safe and welcomed. The staff are friendly and kind. The atmosphere gives you a warm feeling, like you belong there. And the best part? You never feel lonely in this hotel.

    Reviewed July 26, 2025

    Dear Maryam, Thank you for your stay at Sunway Pyramid Hotel and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future! Best Regards, Management of Sunway Pyramid Hotel

    Responded July 29, 2025
    Sunway Pyramid Hotel
  3. 10.0
    Exceptional
    jessie from Malaysia
    Family with young children
    Deluxe Park View
    Stayed 2 nights in June 2025

    “Great Location & Perks for GHA Discovery Members”

    I had a great stay at Sunway Pyramid Hotel. The biggest advantage is its direct connection to Sunway Pyramid Mall—super convenient for shopping, food, and entertainment. While the hotel doesn’t have its own swimming pool, GHA Discovery members get complimentary access to the pool at Sunway Resort Hotel, which was a really nice bonus. There’s also free pool access at Sunway Lagoon Hotel, but be prepared for a 15-minute walk. One tip: be mindful of where you park. Preferred parking in Sunway is convenient but can cost twice the rate of regular parking per day. Overall, a comfortable and enjoyable stay, especially for those who want everything within walking distance.

    Reviewed June 30, 2025

    Dear Jessie, Thank you for your stay at Sunway Pyramid Hotel and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future! Best Regards, Management of Sunway Pyramid Hotel

    Responded July 02, 2025
    Sunway Pyramid Hotel
  4. 10.0
    Exceptional
    eliya from Malaysia
    Family with young children
    Deluxe
    Stayed 2 nights in September 2025

    “Convenient ”

    We stayed for 3D2N and had a wonderful experience. The room was comfortable and well-kept, and the price was very reasonable. Hopefully, the hotel will maintain its rates and continue to offer good discounts in the future. The receptionist was very attentive during check-in and offered us a great breakfast deal. I’m glad I took it—the breakfast spread was impressive with plenty of variety. Just a tip: the Terrace gets quite crowded if you go after 8am. Overall, I’m very happy with the stay. The hotel’s location right next to Sunway Pyramid makes it super convenient for shopping and dining. Definitely looking forward to coming back!

    Reviewed September 19, 2025

    Dear Eliya, Thank you for your stay at Sunway Pyramid Hotel and we are glad to hear that you had a pleasant stay with us. The hotel's direct connection to the mall, theme park and all other facilities around Sunway City does indeed provide the convenience to all our guests. We look forward to welcoming you back to Sunway City in the near future! Best Regards, Management of Sunway Pyramid Hotel

    Responded September 21, 2025
    Sunway Pyramid Hotel
  5. 8.8
    Excellent
    Eddy from Malaysia
    Couple
    Deluxe
    Stayed 2 nights in July 2025

    “2 night stay”

    overall a good experience staying here. location is very convenient as it is within the mall and many places to eat in the mall as well as outside. room cleanliness is good and comfortable bed for sleep and rest. there is no table in the room so those who need to work on a table, there's a small low round table to use which isnt so ergonomic. room aircond is great and not very noisy type so we had good sleep during out stay. staff ok, morning one for check in was a bit less friendly at reception but the ones handling baggages for storage and staff at that side of the reception were more welcoming and friendly.

    Reviewed July 26, 2025

    Dear Eddy, Thank you very much for taking the time in sharing your experience with us. Nothing pleases us more than to read that our guests enjoyed their stay experience at Sunway Pyramid Hotel. We have shared your feedback with the appropriate hotel team for improvements. We look forward to welcoming you back to Sunway City in the near future! Best Regards, Management of Sunway Pyramid Hotel

    Responded July 30, 2025
    Sunway Pyramid Hotel
Changed to review page 1

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