Swiss-Garden Hotel & Residences Genting Highlands

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Windmill Upon Hill, Genting Permai, Gohtong Jaya, Genting Highlands, Malaysia, 69000

Highlights

Great View

- Many guests have praised the view at this property

Nice view from our balcony
Great food & dining

- Many guests have praised the food and dining experience in this proper...

Check-in [24-hour]

Check in/check out also smooth, no depo, just pay rm 3.
Great Breakfast

- Many guests have praised the breakfast at this property

Deluxe queen room c/w breakfast this time, nice to stay
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Massage

Pool (kids)

About us

Discover Swiss-Garden Hotel & Residences Genting Highlands, perfect for two travelers. Enjoy the rooftop infinity pool and jacuzzi with breathtaking views after your adventures. Set in vibrant gardens, this retreat is conveniently near Premium Outlets for shopping and exploring. Nestled in tranquil Gohtong Jaya, this hotel offers a refreshing getaway with cool mountain air and lush greenery, just a short distance from lively Genting Highlands. Enjoy a breakfast takeaway service, a pool, and stunning views. Room amenities include complimentary Wi-Fi, private balconies with mountain vistas, and a steam room. Explore nearby Genting Strawberry Leisure Farm, 1.6 km away, and the peaceful Masjid Yayasan Mohamed Noah, only 1.9 km from the hotel, ideal for both leisure and spiritual calm. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

49 travelers have booked today.

Cleanliness 8.4
Location 8.4
Service 8.3
Value for money 8.2

Based on 20,504 verified reviews

Cleanliness

8.4

Location

8.4

Service

8.3

Value for money

8.2

Facilities

8.1

See map

8.4Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Genting Strawberry Leisure Farm
1.7 km
Masjid Yayasan Mohamed Noah
1.9 km
Chin Swee Caves Temple
3.4 km
Gunung Bunga Buah
4.1 km
Genting SkyWorlds Theme Park
4.5 km
Closest landmarks
Gunung Rawang Mata Hari
1.1 km
Klinik Uni-Med (Gohtong Jaya)
1.5 km
Gohtong Sports Centre
1.6 km
Genting Strawberry Leisure Farm
1.7 km
Masjid Yayasan Mohamed Noah
1.9 km

Good to know

Value for money8.2
Location rating8.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport38.0 km

Rooms available at Swiss-Garden Hotel & Residences Genting Highlands

2-Bedroom Premier Residence
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  • Room size: 73 m²/786 ft²
  • Mountain view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
2-Bedroom Executive Residence
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  • Room size: 64 m²/689 ft²
  • Mountain view
  • 1 queen bed & 1 single bed
Enter dates to see prices
Deluxe Queen Room
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  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe King Room
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  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
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  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
2 Bedroom + 4 Breakfasts + 4 Ramadan Dinners
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  • Room size: 73 m²/786 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Hideaway Staycation - Deluxe Queen Room
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  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Deluxe Twin + 2 Breakfasts + 2 Ramadan Dinners
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  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
2-Bedroom + 4 Breakfasts + 2 Cable Car Tickets
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  • Room size: 72 m²/775 ft²
  • 2 bedrooms
Enter dates to see prices
Hideaway Staycation - Deluxe Twin Room
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  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

While lounging at Swiss-Garden Hotel & Residences Genting Highlands, you can enjoy the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Swiss-Garden Hotel & Residences Genting Highlands offers non-water sport and outdoor activities such as tennis courts for you to enjoy.

Yes! Swiss-Garden Hotel & Residences Genting Highlands offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Swiss-Garden Hotel & Residences Genting Highlands's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Verified guests that stayed at Swiss-Garden Hotel & Residences Genting Highlands have given this property a rating of 8.39 for its exceptional location as the major highlight for their stay.

Verified solo travelers that have stayed at this property have given Swiss-Garden Hotel & Residences Genting Highlands an average rating of 8.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Swiss-Garden Hotel & Residences Genting Highlands an average rating of 7.8. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Swiss-Garden Hotel & Residences Genting Highlands is situated within Gohtong Jaya, which makes it conveniently close to natural scenery including Gunung Bunga Buah.

More about Swiss-Garden Hotel & Residences Genting Highlands

More about Swiss-Garden Hotel & Residences Genting Highlands

Experience Comfort and Convenience at Swiss-Garden Hotel & Residences Genting Highlands

Nestled amidst the scenic beauty of Genting Highlands, the Swiss-Garden Hotel & Residences offers a modern retreat that combines luxury with comfort. Established in 2019, this contemporary hotel provides a fresh and inviting atmosphere for travelers seeking both relaxation and adventure. With 370 well-appointed rooms, guests can enjoy spacious accommodations designed to meet the needs of both leisure and business travelers. Check-in time begins at 3:00 PM, allowing guests to settle in and start exploring the vibrant surroundings of Genting Highlands. Check-out is conveniently scheduled until 12:00 PM, giving visitors ample time to enjoy their morning before departure. Please note that the hotel has a strict child policy, and children are not allowed to stay free of charge, with potential extra fees applicable. Whether you're visiting for a quick getaway or an extended stay, Swiss-Garden Hotel & Residences promises a memorable stay with excellent amenities and a prime location.

Unwind and Indulge in Exciting Entertainment Facilities at Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Hotel & Residences Genting Highlands offers a plethora of entertainment facilities to ensure an unforgettable stay for its guests. Whether you're looking to relax and rejuvenate or have some fun-filled moments, this hotel has got you covered. Indulge in ultimate relaxation at the hotel's massage center, where skilled therapists will work their magic to melt away your stress and tension. After a soothing massage, immerse yourself in the luxurious hot tub, where the warm water will soothe your muscles and leave you feeling refreshed. For those seeking a rejuvenating experience, the steamroom is the perfect place to unwind. Let the steam envelop you as it detoxifies your body and clears your mind. If you prefer a more natural setting, take a stroll through the beautiful garden, where you can bask in the tranquility of nature. For a dose of excitement, head to the games room, where you can challenge your friends or family to a friendly competition. Engage in a variety of games and activities that will keep you entertained for hours. With its impressive array of entertainment facilities, Swiss-Garden Hotel & Residences Genting Highlands ensures that every guest has a memorable and enjoyable stay. Whether you're seeking relaxation or fun, this hotel has something for everyone.

Unleash Your Inner Athlete at Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Hotel & Residences Genting Highlands is a haven for sports enthusiasts, offering a range of top-notch facilities to keep you active and energized throughout your stay. Whether you're a tennis lover, a water enthusiast, or a fitness fanatic, this hotel has got you covered. For those who enjoy a friendly game of tennis, Swiss-Garden Hotel & Residences Genting Highlands boasts well-maintained tennis courts where you can showcase your skills or engage in a thrilling match with fellow guests. The courts are equipped with quality equipment and are perfect for both beginners and seasoned players. If you prefer to take a refreshing dip or soak up the sun, the hotel's outdoor pool is the ideal spot. Surrounded by lush greenery and offering breathtaking views of the surrounding mountains, the pool provides a serene and tranquil atmosphere for you to unwind and relax. Take a leisurely swim or simply lounge by the poolside with a refreshing drink in hand. To maintain your fitness routine while on vacation, the hotel offers a complimentary fitness center. Fully equipped with state-of-the-art machines and equipment, this fitness center allows you to stay in shape and work up a sweat. Whether you prefer cardio exercises or strength training, you'll find everything you need to stay active and motivated. At Swiss-Garden Hotel & Residences Genting Highlands, sports enthusiasts can indulge in their favorite activities and enjoy a truly rejuvenating experience. So, pack your sports gear and get ready to unleash your inner athlete in the stunning surroundings of Genting Highlands, Malaysia.

Convenience Facilities at Swiss-Garden Hotel & Residences Genting Highlands

Experience a seamless and hassle-free stay at Swiss-Garden Hotel & Residences Genting Highlands with its exceptional convenience facilities. Whether you are traveling for business or leisure, this hotel ensures that all your needs are met. For those who prefer to travel light and have their clothes impeccably clean, the hotel offers a convenient laundry service and dry cleaning facilities. You can trust their efficient staff to take care of your laundry needs, leaving you with more time to explore the attractions of Genting Highlands. To enhance your comfort, Swiss-Garden Hotel & Residences Genting Highlands provides room service, ensuring that you can enjoy a delicious meal in the privacy of your own room. Additionally, the hotel offers luggage storage, allowing you to securely store your belongings before check-in or after check-out, giving you the freedom to explore the city without any worries. Furthermore, for the safety and security of your valuables, the hotel provides safety deposit boxes. You can have peace of mind knowing that your important documents and belongings are well-protected during your stay. Stay connected with the world with the hotel's complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work or simply stay connected with your loved ones, you can enjoy uninterrupted internet access throughout your stay. Lastly, for the convenience of smokers, the hotel has a designated smoking area, ensuring that all guests can enjoy a comfortable and smoke-free environment. With these exceptional convenience facilities, Swiss-Garden Hotel & Residences Genting Highlands aims to provide a memorable and stress-free experience for all its guests.

Convenient and Complimentary Parking at Swiss-Garden Hotel & Residences Genting Highlands

At Swiss-Garden Hotel & Residences Genting Highlands, guests can enjoy the convenience of onsite car parking facilities. The hotel offers ample parking space for guests who prefer to drive, ensuring a hassle-free arrival and departure experience. Best of all, the car park is free of charge, allowing guests to save on parking fees and allocate their budget to other exciting activities during their stay. Whether you're traveling with your own vehicle or renting one, the hotel's complimentary car park is a valuable amenity that adds to the overall convenience and comfort of your stay.

Indulge in a Culinary Delight at Swiss-Garden Hotel & Residences Genting Highlands

At Swiss-Garden Hotel & Residences Genting Highlands, guests can embark on a gastronomic journey with an array of dining options to satisfy their taste buds. The hotel boasts a stylish restaurant, where guests can enjoy a delectable selection of international and local cuisines prepared by skilled chefs. With its elegant ambiance and attentive service, the restaurant offers the perfect setting for a memorable dining experience. For those who prefer dining in the comfort of their own room, Swiss-Garden Hotel & Residences Genting Highlands also offers room service, allowing guests to indulge in a delicious meal without leaving the comfort of their accommodation. Whether it's a late-night snack or a full-course dinner, the hotel's room service menu offers a variety of options to cater to every palate. Additionally, Swiss-Garden Hotel & Residences Genting Highlands takes pride in its halal restaurant, ensuring that Muslim guests can dine with peace of mind. The halal restaurant offers a range of mouthwatering dishes prepared in accordance with Islamic dietary laws, providing a delightful culinary experience for all guests. To start the day off right, guests can enjoy a sumptuous breakfast buffet at the hotel. The buffet features a wide selection of both local and international breakfast favorites, from freshly baked pastries to hearty Malaysian dishes. With its diverse offerings, the breakfast buffet at Swiss-Garden Hotel & Residences Genting Highlands is the perfect way to fuel up for a day of exploration and adventure in Genting Highlands.

Stylish and Spacious Rooms at Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Hotel & Residences Genting Highlands offers a range of stylish and spacious rooms to cater to every traveler's needs. Choose from the 2-Bedroom Executive Residence, featuring a generous 63 square meters of space with a Queen Bed and a Single Bed, or opt for the 2-Bedroom Premier Residence, offering a roomier 72 square meters with two Queen Beds. For a cozy and comfortable stay, the Deluxe Double Room provides 33 square meters of space with a plush Double Bed, while the Deluxe Twin Room offers the same size with two Single Beds. When booking these rooms on Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates for Swiss-Garden Hotel & Residences Genting Highlands, ensuring that you get the best value for your money. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make a reservation in just a few clicks. Whether you're traveling with family, friends, or on a solo adventure, Agoda makes it convenient and affordable to book your stay at Swiss-Garden Hotel & Residences Genting Highlands.

Discover the Charming Gohtong Jaya in Genting Highlands

Nestled amidst the lush mountains of Genting Highlands, Gohtong Jaya is a charming township that offers a unique blend of natural beauty and modern amenities. This vibrant area is situated just a short distance away from the Swiss-Garden Hotel & Residences Genting Highlands, making it an ideal location for guests looking to explore the surrounding attractions. Gohtong Jaya is known for its picturesque landscapes, with rolling hills and verdant forests providing a stunning backdrop. Visitors can take leisurely walks or hike through the nearby trails, immersing themselves in the tranquility of nature. The township is also home to a variety of shops, restaurants, and entertainment options, ensuring that guests have plenty to see and do during their stay. One of the highlights of Gohtong Jaya is the Genting Strawberry Leisure Farm, where visitors can pick their own strawberries and indulge in delicious strawberry-themed treats. For those seeking a more adrenaline-pumping experience, the Genting Highlands Theme Park is just a short drive away, offering thrilling rides and exciting attractions for all ages. Whether you're a nature lover or an adventure seeker, Gohtong Jaya has something to offer everyone, making it a must-visit destination in Genting Highlands.

Convenient Transportation Options from the Nearest Airports to Swiss-Garden Hotel & Residences Genting Highlands

Swiss-Garden Hotel & Residences Genting Highlands is a luxurious accommodation nestled in the stunning hilltop of Gohtong Jaya, Genting Highlands, Malaysia. Getting to this exquisite hotel is a breeze, thanks to the convenient transportation options available from the nearest airports. If you are arriving at Kuala Lumpur International Airport (KLIA), you can choose between several transportation methods to reach Swiss-Garden Hotel & Residences Genting Highlands. One of the most popular options is to take a direct taxi or private car transfer, which will provide you with a comfortable and hassle-free journey directly to the hotel. Alternatively, you can opt for a combination of public transportation, starting with the KLIA Ekspres train to KL Sentral, followed by a bus or taxi ride to Genting Highlands. This option allows you to enjoy the scenic views along the way. For those flying into Sultan Abdul Aziz Shah Airport (also known as Subang Airport), you can take a taxi or private car transfer to Swiss-Garden Hotel & Residences Genting Highlands. The journey from Subang Airport to Genting Highlands offers picturesque landscapes, making your trip even more enjoyable. No matter which airport you choose to fly into, reaching Swiss-Garden Hotel & Residences Genting Highlands is a seamless experience. With various transportation options available, you can easily embark on your journey to this remarkable hotel and start your unforgettable stay in the heart of Genting Highlands.

Discover the Natural Beauty and Thrilling Activities near Swiss-Garden Hotel & Residences Genting Highlands

Nestled amidst the stunning landscape of Genting Highlands, Swiss-Garden Hotel & Residences offers easy access to a variety of exciting landmarks and attractions. Just a short distance away, you'll find the Genting Strawberry Leisure Farm, where you can immerse yourself in a delightful strawberry-picking experience while enjoying the fresh mountain air. For nature enthusiasts, a visit to the majestic Gunung Bunga Buah is a must. This scenic mountain offers breathtaking views and is perfect for hiking and exploring the lush surroundings. If you're seeking some adrenaline-pumping fun, the nearby Skyway is a must-visit. Hop on the cable car and get ready to be amazed by the panoramic views as you ascend to the peak of Genting Highlands. For those interested in cultural experiences, the Masjid Yayasan Mohamed Noah and the Hindu Temple are worth exploring. These beautiful religious sites offer a glimpse into the local traditions and architecture. Sports enthusiasts will be delighted to discover the Goh Tong Sports Centre, where they can engage in various recreational activities like tennis and badminton. Golf lovers can indulge in a game at the prestigious Awana Genting Highland Golf & Country Resort, surrounded by lush greenery and stunning mountain views. Additionally, the Gunung Rawang Mata Hari is a great spot for nature lovers, offering hiking trails and the chance to spot unique flora and fauna. With its prime location surrounded by these diverse landmarks and attractions, Swiss-Garden Hotel & Residences Genting Highlands is the perfect base for exploring the natural beauty and thrilling activities that Genting Highlands has to offer.

Convenient Public Transport Stations Near Swiss-Garden Hotel & Residences Genting Highlands

Situated in the heart of Genting Highlands, Swiss-Garden Hotel & Residences offers easy access to several public transport stations, making it a convenient choice for travelers. One of the most prominent options is the Genting Skyway, located just a short walk away from the hotel. This iconic cable car system provides breathtaking views as it transports guests to the peak of the mountain, where they can explore the exciting attractions and entertainment options of Resorts World Genting. Whether you're heading to the casino, theme park, or shopping mall, the Genting Skyway offers a scenic and convenient way to reach your destination.

A Culinary Adventure in the Heart of Genting Highlands

When it comes to dining options, Swiss-Garden Hotel & Residences Genting Highlands is surrounded by a plethora of restaurants that will satisfy every palate. Coffee lovers can start their day with a visit to the nearby Coffee Bean & Tea Leaf, where they can enjoy a freshly brewed cup of coffee or a refreshing tea. For those craving Chinese cuisine, Loong Kee Gohtong Jaya and Chuan Kie Restaurant are just a stone's throw away, offering a range of delectable dishes that will tantalize your taste buds. If you're in the mood for some local flavors, head over to Kedai Makanan 66 Lok Lok Corner Restaurant or Restoran Tak Kee, where you can indulge in authentic Malaysian cuisine. Goh Tong Jaya Food Town is another must-visit destination for food enthusiasts, with a variety of stalls serving up everything from noodles to satay. Seafood lovers will be delighted to discover Ze Yuan Seafood Restaurant and Restoran Thai Tomyam Seafood, both offering a wide array of fresh seafood dishes prepared to perfection. For a taste of traditional Chinese cuisine, Xin Yong Kee Restaurant at Genting Permai is a popular choice, while those craving for some mouthwatering seafood dishes can head to Restoran Har Wong. With such a diverse range of dining options right at your doorstep, Swiss-Garden Hotel & Residences Genting Highlands promises an unforgettable culinary adventure.

Shop Till You Drop at Genting Highlands Premium Outlets

Located just a short distance from Swiss-Garden Hotel & Residences Genting Highlands is the renowned Genting Highlands Premium Outlets. This shopping destination is a paradise for fashion enthusiasts and bargain hunters alike. With over 150 designer and brand-name stores, you can indulge in a day of retail therapy and discover incredible deals on luxury goods. From high-end fashion labels to sportswear, accessories, and home furnishings, there is something for everyone at this sprawling outlet mall. Whether you're looking for the latest fashion trends or timeless classics, Genting Highlands Premium Outlets is sure to satisfy your shopping cravings. After a successful shopping spree, you can relax and recharge at one of the many dining options available, offering a variety of cuisines to suit every palate. With its convenient location and diverse range of stores, Genting Highlands Premium Outlets is a must-visit destination for all shopping enthusiasts staying at Swiss-Garden Hotel & Residences Genting Highlands.

Affordable Luxury: Experience Swiss-Garden Hotel & Residences Genting Highlands at a Great Price

Nestled amidst the breathtaking beauty of Genting Highlands, Swiss-Garden Hotel & Residences offers a remarkable stay at an unbeatable price. With an average room rate of just $68, this hotel provides a perfect blend of luxury and affordability. Compared to the average price of a hotel room in Genting Highlands, which stands at $84, Swiss-Garden Hotel & Residences offers exceptional value for money. At Swiss-Garden Hotel & Residences, you can indulge in a wide range of amenities and services without breaking the bank. From stylish and spacious rooms with modern furnishings to outstanding facilities such as a fitness center, swimming pool, and spa, this hotel ensures a comfortable and memorable stay. Whether you are visiting for business or leisure, Swiss-Garden Hotel & Residences is the ideal choice for those seeking quality accommodation at a pocket-friendly price in Genting Highlands.

A Perfect Oasis for Families and Couples

Swiss-Garden Hotel & Residences Genting Highlands offers a delightful swimming pool experience that has left guests in awe. The warm swimming pool, complete with a jacuzzi, has become a favorite among both kids and adults. Families are especially thrilled by the inviting atmosphere, as their little ones can't get enough of the pool. The friendly and helpful staff add to the charm of the hotel, making guests feel welcome and well taken care of. With its clean and well-maintained facilities, this hotel ensures a memorable and enjoyable stay for all. Whether you're looking for a relaxing swim or a fun-filled family getaway, Swiss-Garden Hotel & Residences Genting Highlands is the perfect choice.

A Delightful Stay at Swiss-Garden Hotel & Residences Genting Highlands

Nestled amidst the breathtaking landscapes of Genting Highlands, Swiss-Garden Hotel & Residences offers an unforgettable experience to its guests. With an impressive overall rating of 8.1, this hotel has received rave reviews for its exceptional value, top-notch facilities, impeccable cleanliness, convenient location, and outstanding staff performance. One of the standout features of Swiss-Garden Hotel & Residences is its excellent value for money. Guests have consistently praised the hotel for offering affordable rates without compromising on quality. From the moment you step into the hotel, you'll be greeted by a warm and welcoming atmosphere that makes you feel right at home. The spacious and well-appointed rooms provide a comfortable retreat after a long day of exploring the vibrant city. The hotel's facilities have also garnered high praise from satisfied guests. Whether you're looking to relax or stay active, Swiss-Garden Hotel & Residences has something to offer for everyone. Take a dip in the inviting swimming pool, indulge in a rejuvenating spa treatment, or work up a sweat at the fully-equipped fitness center. The hotel's facilities cater to all your needs, ensuring a truly enjoyable and hassle-free stay. Cleanliness is paramount at Swiss-Garden Hotel & Residences, and it shows in their impressive rating of 8.2. Guests have consistently commended the hotel for its immaculate rooms and pristine public areas. The housekeeping staff goes above and beyond to maintain the highest standards of cleanliness, ensuring that every corner of the hotel is spotless and well-maintained. Situated in a prime location, Swiss-Garden Hotel & Residences offers easy access to Genting Highlands' popular attractions and entertainment venues. Whether you're visiting for leisure or business, the hotel's convenient location allows you to explore the city's vibrant energy and immerse yourself in its rich culture. Last but not least, the staff at Swiss-Garden Hotel & Residences have received glowing reviews for their exceptional performance. From the front desk to the restaurant staff, the team is dedicated to providing outstanding service and ensuring that every guest's needs are met. Their friendly and attentive approach creates a warm and inviting atmosphere, making your stay truly memorable. With its outstanding overall rating and exceptional reviews in various categories, Swiss-Garden Hotel & Residences Genting Highlands is undeniably a top choice for travelers seeking a delightful and unforgettable stay in Genting Highlands, Malaysia.

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Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Gym/fitness
  • Karaoke
  • Massage
  • Pool with view
  • Sauna
  • Spa/sauna
  • Squash court
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family/child friendly
  • Family room
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Blackout curtains
  • Closet
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Restaurant
  • Cuisine: Malaysian
  • Menu: Buffet

Location

Windmill Upon Hill, Genting Permai, Gohtong Jaya, Genting Highlands, Malaysia, 69000

Excellent8.4

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    38.0 km
  • Kuala Lumpur International Airport (KUL)
    72.0 km
Public transportation
  • Genting Skyway
    2.7 km
  • Genting Highlands Bus Terminal
    4.8 km
Hospital or clinic
  • Klinik Uni-Med (Gohtong Jaya)
    1.5 km
Shopping
  • First World Plaza
    4.8 km
Convenience store
  • 7 Eleven
    10 m
Cash withdrawal
  • ATM
    1.7 km

What's nearby

Popular landmarks
  • Genting Strawberry Leisure Farm
    1.7 km
  • Masjid Yayasan Mohamed Noah
    1.9 km
  • Chin Swee Caves Temple
    3.4 km
  • Gunung Bunga Buah
    4.1 km
  • Genting SkyWorlds Theme Park
    4.5 km
  • Sky Avenue
    4.7 km
  • Snow World
    4.8 km
  • First World Plaza
    4.8 km
  • Ripley's Believe It Or Not!
    4.9 km
  • Skyway
    7.1 km
Nearby landmarks
  • Gunung Rawang Mata Hari
    1.1 km
  • Klinik Uni-Med (Gohtong Jaya)
    1.5 km
  • Gohtong Sports Centre
    1.6 km
  • Genting Strawberry Leisure Farm
    1.7 km
  • Masjid Yayasan Mohamed Noah
    1.9 km
  • Awana Skyway
    2.0 km
  • Genting Highlands Premium Outlets
    2.1 km
  • Goh Tong Sports Centre
    2.1 km
  • Awana Genting Highland Golf & Country Resort
    2.3 km
  • Upper Tanglir Fall
    2.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In line with the latest directive from the Government, please note that the hotel are now open for staycations or for any other travel purposes, and the Food & Beverage outlets are allowed to have dine-in guests. To comply with this regulation, all guests checking-in are required to provide proof of full vaccination via the MySejahtera Digital Certification.
  • Additional Baby Cot (6 months and below) is available at an additional charge of MYR 50 nett per room per night
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)58 MYR
The property
  • Year property opened2019
  • Room voltage230
  • Number of rooms 370
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
Parking
  • Daily parking fee16 MYR

Property announcements

All guests are required to shower before entering & after using the swimming pool.

Guests who are showing symptoms of illness or come into close contact with unwell people are prohibited from entering the swimming pool.

Massage is available at an additional charge. Please contact the property for more information.

SUSTAINABILITY FEE
The State of Pahang has imposed a Sustainability Fee of MYR 3.00 per room per night to all hotel guests with effect from March 01, 2022; in accordance to the Pahang Hotel Regulation 2021. This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room cost.

Complimentary parking is limited to one (1) vehicle per room/unit. Additional parking is available at RM16 per day (flat rate) or RM1 per hour.

Reviews of Swiss-Garden Hotel & Residences Genting Highlands from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 7.2
  • 10
  • 6.0
  • 8.4
  • 10

Most recent

  • Cleanliness score 8.4 out of 10
    Cleanliness8.4
  • Location score 8.4 out of 10 and is a high score in Genting Highlands
    Location8.4
  • Service score 8.3 out of 10 and is a high score in Genting Highlands
    Service8.3
  • Value for money score 8.2 out of 10 and is a high score in Genting Highlands
    Value for money8.2
  • Facilities score 8.1 out of 10 and is a high score in Genting Highlands
    Facilities8.1
High score for Genting Highlands

Rating

9+ Exceptional (2,428)
8-9 Excellent (660)
7-8 Very Good (1,079)
6-7 Good (449)
<6 Below Expectation (1,084)

Review summary

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This hotel has received high praise from guests for its friendly and helpful staff, as well as its cleanliness. Families with kids will appreciate the great facilities like the playground and swimming pools. The rooms are spacious and comfortable, receiving recognition from satisfied guests. The hotel's excellent location near Genting Highland Premium Outlet, Skyway Cable Car, and numerous shops and restaurants make it a great choice for those who enjoy shopping and dining.

Generally satisfactory, though some reviews mention poor service that could be improved.

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Showing 5,700 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Amirul from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 2 nights in September 2025

    “Enjoy and worth it”

    I had the pleasure of staying at your hotel recently, and I must say it was truly a delightful experience from the moment I arrived until the day I checked out. The hospitality extended by your staff was warm, attentive, and genuine, making me feel not only welcomed but also truly valued as a guest. The room was exceptionally comfortable, well-maintained, and thoughtfully prepared, providing the perfect balance of elegance and relaxation. I was particularly impressed by the attention to detail in every aspect – from the cleanliness of the facilities to the quality of the amenities, as well as the efficiency of the services provided. It is clear that your team takes pride in creating an atmosphere where guests can feel at ease and enjoy every moment of their stay. I will not hesitate to recommend your hotel to friends, colleagues, and family members who are seeking an outstanding and memorable place to stay. With such a positive impression, I look forward to choosing your hotel again for my next visit. I would also be most grateful if my feedback could be considered towards any loyalty rewards, offers, or discounts for future stays – as it would certainly encourage me to return and continue to share my wonderful experience with others. Thank you once again for making my stay so pleasant and memorable.

    Reviewed September 15, 2025

    Dear Amirul, Thank you so much for your kind and thoughtful review. We’re truly glad to hear that you had such a pleasant and memorable stay with us. Your compliments on our hospitality, room comfort and service mean a lot to the entire team. We’ll certainly keep your feedback in mind for any future offers or returning guest privileges. For the best rates and exclusive deals, we also encourage you to visit our official website when planning your next stay. We look forward to welcoming you back again soon! Warm regards, The Management

    Responded September 18, 2025
    Swiss-Garden Hotel & Residences Genting Highlands
  2. 8.4
    Excellent
    apple from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in December 2025

    “Good Stay”

    We had a very pleasant stay during our trip on 12 December 2025. The room was clean, spacious, and comfortable. I had requested a high-floor room; however, unfortunately, this request could not be accommodated. Parking was somewhat inconvenient. The most practical option is to park at the rear of the building, which is shared with the residences area. Each time we wished to exit, we had to inform the front desk for parking validation. One of the front desk staff members was not very friendly. She spoke very softly, and several important items were not explained clearly during check-in. Due to her very low voice, communication was difficult. Breakfast met the minimum expectations. The taste was acceptable overall, but the fried noodles and sausages were rather bland, and the local coffee lacked aroma. The swimming pool was a highlight — the view was excellent. However, accessing the rooftop pool requires taking a different lift, which was not clearly explained at check-in. It took some time for us to locate it. Overall, it was a good stay, with room for improvement in front desk communication and parking convenience.

    Reviewed December 14, 2025

    Dear Apple, Thank you for sharing your detailed feedback regarding your stay on 12 December 2025. We are glad to hear that you found the room clean, spacious, and comfortable, and that you enjoyed the rooftop pool. We apologize for the inconvenience caused regarding your high-floor room request, parking arrangements and the communication challenges at check-in. Your comments regarding breakfast and pool access have been noted and will be shared with the relevant teams to improve our service. We appreciate your suggestions and hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards, Swiss Garden Hotel & Residences, Genting Highlands

    Responded December 25, 2025
    Swiss-Garden Hotel & Residences Genting Highlands
  3. 9.2
    Exceptional
    Ira from Malaysia
    Couple
    Deluxe Room
    Stayed 1 night in December 2024

    “Good to be back again”

    Share You said: I want to give a review regarding my last stay at Rompin Beach Resort. please help me. check in was smooth, staff was friendly, we get nice room sea view. the thing that need to improve was their breakfast. very limited and no choice ChatGPT said: ChatGPT Here’s a draft for your review of Rompin Beach Resort: I recently stayed at Rompin Beach Resort and overall, it was a pleasant experience. The check-in process was smooth, and the staff was very friendly and welcoming. We were delighted to get a nice sea-view room, which made the stay even more enjoyable. However, there is room for improvement when it comes to breakfast. The options were very limited, with little to no variety. Adding more choices to the breakfast menu would greatly enhance the experience for guests. Overall, it's a great place to stay for its location and hospitality, but I hope the resort can work on improving the breakfast offerings. Let me know if you'd like to tweak it further! You said: and the saddest thing, their pool slide is not working. close ChatGPT said: ChatGPT Here’s a revised review incorporating the issue with the pool slide: I recently stayed at Rompin Beach Resort, and overall, it was a pleasant experience. The check-in process was smooth, and the staff was very friendly and welcoming. We were also delighted to get a nice sea-view room, which made the stay even more enjoyable. However, there were a few areas that could be improved. The breakfast options were very limited, with little to no variety. Adding more choices to the menu would make a big difference for guests. The saddest part was that the pool slide was not working and was closed during our stay. This was quite disappointing, especially since it’s such a fun feature for families and children. Overall, it’s a nice place to stay for the location and hospitality, but I hope they address these issues to enhance the guest experience. Does this capture your thoughts? You said: swiss garden genting highland review. good breakfast, spacious room, staff friendly but parking need to share with residence so troublesome ChatGPT said: ChatGPT Here’s a review draft for Swiss Garden Genting Highlands: I recently stayed at Swiss Garden Genting Highlands and had a pleasant experience overall. The breakfast was good with a nice variety of options, and the room was spacious and comfortable. The staff were friendly and helpful, making the stay even better. However, the parking arrangement was a bit of a hassle. Guests have to share the parking area with residents, which made it quite troublesome, especially during peak hours. Overall, it’s a great place to stay for its amenities and service, but the parking situation could be improved to enhance guest convenience.

    Reviewed January 02, 2025

    Dear Ira, Thank you for your kind review! We're delighted to hear that you enjoyed the breakfast, spacious room, and our friendly staff. We truly appreciate your feedback on the parking situation and apologize for the inconvenience caused. We understand how important convenient parking is, and we will certainly look into improving this aspect for our future guests. We hope to welcome you back soon for another enjoyable stay! Sincerely, The Management

    Responded January 14, 2025
    Swiss-Garden Hotel & Residences Genting Highlands
  4. 9.6
    Exceptional
    Nurul from Malaysia
    Family with teens
    Deluxe King Room
    Stayed 1 night in November 2025

    “Nice & comfortable hotel ”

    I had a wonderful stay at this hotel! The room was spacious, clean, and very comfortable — the bed was incredibly cozy, and I slept so well each night. The decor was modern yet warm, which made it feel inviting. The staff were friendly and attentive, always ready to help with a smile. Check-in and check-out were quick and smooth. The hotel’s location was also very convenient, close to restaurants, shops, and public transport. Breakfast was delicious, with a good variety of options to suit everyone’s taste. I also appreciated the quiet atmosphere — it felt relaxing from the moment I arrived. Overall, this hotel is perfect for both business and leisure stays. I would definitely come back and highly recommend it to anyone looking for a comfortable and enjoyable stay!

    Reviewed November 11, 2025

    Dear Nurul, Thank you so much for your detailed and wonderful review! We’re delighted to hear that you enjoyed your spacious, clean, and comfortable room, as well as our modern yet inviting decor. It’s great to know that our friendly staff, smooth check-in/out, convenient location and delicious breakfast made your stay even more enjoyable. We truly appreciate your kind recommendation and look forward to welcoming you back for another relaxing and memorable stay! Warm regards, The Management

    Responded November 11, 2025
    Swiss-Garden Hotel & Residences Genting Highlands
  5. 10.0
    Exceptional
    Nurzalina from Malaysia
    Couple
    Deluxe Queen Room
    Stayed 1 night in May 2025

    “Exceptional”

    I was very satisfied with my overall stay at this hotel. The room was clean and comfortable, and I especially enjoyed the delicious and varied breakfast selection each morning. The welcoming drink — a refreshing lemongrass beverage — was a lovely touch upon arrival. The location is peaceful and quiet, perfect for a relaxing getaway. It’s also conveniently close to local eateries and convenience stores, which made it easy to find food and essentials. Parking was hassle-free, and the swimming pool was large and attractive, offering a stunning panoramic view of the surrounding hills. From the pool area, you can even spot the iconic GH peak in the distance, which added to the charm of the place. The only disappointment was that the shuttle bus service from the hotel to the Genting Premium Outlets is no longer available, unlike during my previous visit. It would be great if the hotel could consider bringing it back in the future. Other than that, it was a truly enjoyable stay and I would definitely consider returning.

    Reviewed May 13, 2025

    Dear Nurzalina, Thank you for your kind review! We're glad you enjoyed your stay, especially the clean and comfortable room, tasty breakfast, and relaxing atmosphere. It's great to hear you liked the welcome drink and the beautiful pool view of Genting Highlands peak. We hope to welcome you back again soon! Best regards, The Management

    Responded May 13, 2025
    Swiss-Garden Hotel & Residences Genting Highlands
Changed to review page 1

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