The Guesthouse by The Hey Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

7 Höheweg, Interlaken Near Center, Interlaken, Switzerland, 3800

Highlights

Great food & dining

Restos and food stores are very accessible.

Restos and food stores are very accessible.
Location

Within walking distance to many restaurants and parks.
Great Breakfast

Breakfast is good too.

Facilities

Car park

Front desk [24-hour]

Restaurants

Bar

Water sports

Mini golf course

Family room

Luggage storage

About us

The Guesthouse by The Hey Hotel offers a modern stay for two with complimentary bike rentals and inviting communal spaces. Its prime location provides easy access to iconic attractions and diverse restaurants, ideal for adventure seekers exploring local culture. The Guesthouse, located near Interlaken's center, offers stunning mountain views, charming shops, and easy access to outdoor activities. Enjoy in-room dining and an on-site restaurant. Leisure options include a nearby golf course and vibrant nightlife. Each room features a flat-screen TV and in-room safe for comfort and security. Some rooms provide breathtaking city or mountain views. Just a short walk away, visit the Harder Kulm viewpoint and shop at Kirchhofer - Casino Gallery, both within a kilometer. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Location 9.1
Service 8.4
Cleanliness 8.3
Value for money 7.5

Based on 504 verified reviews

Location

9.1

Service

8.4

Cleanliness

8.3

Value for money

7.5

Facilities

7.2

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Nearest transportation options

Interlaken West Train Station is within 0.4 km

Interlaken Harderbahn Train Station is within 1.02 km

See map

9.1Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 143 places in walking distance!

Parking
Available
Walkable places
Piz Gloria - Schilthorn
40 m
Positiv Einfach
70 m
Kirchhofer - Watch & Trend Shop
70 m
Coop Pronto
80 m
Spielsalon City Park
80 m
Popular landmarks
Casino Interlaken Ag
410 m
Kirchhofer - Casino Gallery
420 m
Hohematte Park
510 m
Harder Kulm
1.0 km
Alpenwildpark
1.1 km
Closest landmarks
Portmann
30 m
Rocco’s Latino Bar
40 m
Kikireon Internet
60 m
Buddy’s Pub
80 m
Main Post Office
100 m

Good to know

Value for money7.5
Location rating9.1
Nearest airportBern Airport (BRN)
Distance to airport37.0 km

Rooms available at The Guesthouse by The Hey Hotel

Family Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Double Room
...
  • Room size: 16 m²/172 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Family Room for 4 People - Non-Smoking
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  • Room size: 23 m²/248 ft²
Enter dates to see prices
Single Room
...
  • Room size: 13 m²/140 ft²
Enter dates to see prices
Standard Double Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Double Room(2 single beds)
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Family Room
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Family Room
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices
Family Room
...
  • Room size: 38 m²/409 ft²
  • 3 single beds
  • 3 single beds
Enter dates to see prices
More about The Guesthouse by The Hey Hotel

More about The Guesthouse by The Hey Hotel

Unwind and Dance the Night Away at The Hey Hotel Guest House's Vibrant Entertainment Facilities

At The Hey Hotel Guest House, we understand the importance of a lively and vibrant atmosphere for our guests. That's why we offer an array of entertainment facilities to ensure your stay is filled with excitement and unforgettable memories. Whether you're looking to unwind after a long day of exploring Interlaken or dance the night away, our bar and nightclub are the perfect destinations. Step into our trendy bar, where you'll be greeted by a chic and modern ambiance. Sip on expertly crafted cocktails as you socialize with fellow travelers or simply enjoy a moment of relaxation. Our friendly and skilled bartenders are always ready to serve up your favorite drinks, making sure your experience is nothing short of exceptional. When the sun sets, our vibrant nightclub comes alive, offering an electrifying atmosphere that will keep you on your feet all night long. Dance to the latest beats spun by our talented DJs or groove to classic tunes that will have you reminiscing about the good old times. With state-of-the-art sound systems and dazzling lighting effects, our nightclub guarantees an unforgettable party experience. Whether you're looking to unwind with a drink in hand or dance until dawn, The Hey Hotel Guest House's bar and nightclub are the perfect places to let loose and create lasting memories during your stay in Interlaken.

Exciting Sports Facilities at The Hey Hotel Guest House

Located in the picturesque town of Interlaken, Switzerland, The Hey Hotel Guest House offers an array of thrilling sports facilities to cater to the adventurous spirit of its guests. Whether you're a water sports enthusiast, a skiing aficionado, or simply enjoy outdoor activities, this hotel has something for everyone. For those who love water sports, The Hey Hotel Guest House provides a variety of non-motorized options such as canoeing. Glide along the crystal-clear waters of the nearby lakes and immerse yourself in the breathtaking beauty of the surrounding landscapes. If you prefer to stay dry, take advantage of the well-maintained hiking trails that wind through the picturesque Swiss Alps, offering stunning views at every turn. If skiing is more your style, you're in luck. The hotel offers ski lessons for all levels, from beginners to advanced skiers. Hit the slopes of the nearby ski resorts and experience the thrill of gliding down the powdery snow-covered mountains. After a day on the slopes, head over to the hotel's mini golf course for some friendly competition or enjoy a few rounds at the on-site bowling alley. With its exciting sports facilities, The Hey Hotel Guest House is the perfect destination for adventure seekers and sports enthusiasts alike.

Convenient Facilities at The Hey Hotel Guest House

At The Hey Hotel Guest House, we understand the importance of convenience during your stay. That's why we offer a range of top-notch facilities to make your experience as seamless as possible. Our laundry service ensures that you can have clean clothes throughout your trip, allowing you to pack lighter and explore Interlaken without worry. Additionally, our safety deposit boxes provide a secure place for you to store your valuables, giving you peace of mind while you're out and about. Our dedicated concierge is always on hand to assist with any queries or requests you may have, ensuring that you have a smooth and enjoyable stay. For those who require professional cleaning services, our dry cleaning service is available to keep your garments looking fresh and wrinkle-free. With our express check-in/check-out service, you can save valuable time and start exploring the beautiful city of Interlaken right away. We understand that luggage can be a hassle, especially if you have early arrival or late departure times. That's why we offer luggage storage facilities, allowing you to store your bags securely while you make the most of your time in Interlaken. And to ensure that your room is always in pristine condition, our dedicated housekeeping team provides daily cleaning and tidying services. With our convenient facilities, your stay at The Hey Hotel Guest House will be nothing short of exceptional.

Convenient Transport Facilities at The Hey Hotel Guest House

The Hey Hotel Guest House in Interlaken, Switzerland, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. One of the notable amenities is the car park, which provides ample space for guests who prefer to explore the picturesque surroundings by car. Whether you're embarking on a road trip or simply want the convenience of having your vehicle nearby, the car park at The Hey Hotel Guest House offers a secure and easily accessible space to park your vehicle throughout your stay. With this facility, guests can enjoy the freedom to explore the breathtaking Swiss Alps and nearby attractions at their own pace, without worrying about finding parking spaces or dealing with the hassle of public transportation.

Indulge in Culinary Delights at The Hey Hotel Guest House

At The Hey Hotel Guest House in Interlaken, Switzerland, guests can look forward to a delightful dining experience. The hotel features an on-site restaurant that offers a delectable array of dishes to satisfy every palate. Whether you're craving traditional Swiss cuisine or international favorites, the restaurant's menu has something for everyone. With its cozy and inviting ambiance, it's the perfect place to enjoy a leisurely breakfast, a quick lunch, or a romantic dinner. In addition to the restaurant, The Hey Hotel Guest House also provides daily housekeeping services to ensure a clean and comfortable stay for all guests. The dedicated housekeeping staff takes pride in maintaining the highest standards of cleanliness, leaving guests feeling refreshed and rejuvenated throughout their stay. Whether you're exploring the breathtaking beauty of Interlaken or simply relaxing in your room, you can rest assured that your accommodations will be impeccably cleaned and tidied up each day. With its excellent dining facilities and meticulous housekeeping services, The Hey Hotel Guest House offers a truly exceptional stay in Interlaken. Book your stay today and indulge in the culinary delights and impeccable hospitality that this charming hotel has to offer.

Comfort and Variety at The Hey Hotel Guest House

The Hey Hotel Guest House in Interlaken, Switzerland offers a range of comfortable and spacious rooms to suit every traveler's needs. Whether you are traveling alone, with a partner, or with your family, The Hey Hotel Guest House has the perfect room for you. Choose from their cozy Double Rooms, which offer 16 square meters of space and two comfortable Single Beds. If you are traveling with your family or a group of friends, the Family Room is an excellent choice, providing 22 square meters of space and four Single Beds. For those seeking a little extra luxury, the Superior Double Room offers 18 square meters of space and two Single Beds. Booking your stay at The Hey Hotel Guest House through Agoda ensures that you not only get the best prices available but also a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare room options, read reviews from previous guests, and secure your reservation in just a few clicks. Enjoy peace of mind knowing that you have found the perfect room at the best price, all thanks to Agoda.

Interlaken Near Center: A Perfect Blend of Nature and Adventure

Nestled in the heart of Interlaken, Switzerland, The Hey Hotel Guest House is ideally located near the center, offering guests a perfect blend of nature and adventure. Surrounded by the breathtaking Swiss Alps and nestled between two stunning lakes, Interlaken is a paradise for outdoor enthusiasts and nature lovers. The hotel's prime location allows guests to easily explore the charming town center, with its vibrant streets lined with boutique shops, cozy cafes, and traditional Swiss restaurants. Just a short stroll away, visitors can immerse themselves in the local culture, sample delicious Swiss chocolates, or simply relax and soak up the picturesque views. For the adventurous souls, Interlaken is a gateway to a world of thrilling activities. From paragliding over the stunning landscapes to canyoning in crystal-clear mountain streams, there is something for everyone seeking an adrenaline rush. The Hey Hotel Guest House provides easy access to an array of outdoor adventures, making it the perfect base for exploring the region. Whether you are seeking a peaceful retreat surrounded by nature or an action-packed adventure, The Hey Hotel Guest House in Interlaken Near Center is the ideal choice. With its convenient location and proximity to both natural wonders and exciting activities, this hotel offers an unforgettable experience for every traveler.

Convenient Transportation from the Airport to The Hey Hotel Guest House in Interlaken, Switzerland

Located in the heart of Interlaken, Switzerland, The Hey Hotel Guest House offers a charming and comfortable stay for travelers visiting this picturesque destination. Getting to the hotel from the nearest airports is a breeze, ensuring a seamless start to your vacation. If you are flying into Zurich Airport, the most convenient way to reach The Hey Hotel Guest House is by train. From the airport, hop on a direct train to Interlaken Ost station. The journey takes approximately two hours, but the scenic views along the way make it an enjoyable experience. Once you arrive at Interlaken Ost, the hotel is just a short walk away, allowing you to quickly settle into your cozy room. Another option is to fly into Bern Airport. From there, take a train to Bern Hauptbahnhof, the main train station in Bern. From Bern, catch a train to Interlaken Ost station, where The Hey Hotel Guest House is located nearby. The total travel time from Bern Airport to the hotel is around one hour and 30 minutes, making it a convenient choice for travelers. No matter which airport you choose to fly into, reaching The Hey Hotel Guest House is a straightforward and enjoyable journey. From the moment you arrive in Interlaken, you'll be captivated by the stunning scenery and warm hospitality that awaits you at this charming guest house.

Explore the Natural Beauty and Convenience of The Hey Hotel Guest House's Surroundings

Nestled in the heart of Interlaken, The Hey Hotel Guest House offers an ideal location for guests to explore the stunning natural beauty and convenient amenities that surround it. Just a short distance away, you'll find the iconic Harder Kulm, a mountain peak that offers breathtaking panoramic views of Interlaken and the surrounding Swiss Alps. Take a leisurely hike or hop on the funicular railway to reach the summit, where you'll be rewarded with awe-inspiring vistas and the chance to dine at the charming Harder Kulm Restaurant. For animal lovers, Alpenwildpark is a must-visit attraction located near The Hey Hotel Guest House. This wildlife park is home to a variety of native Alpine animals, including deer, ibex, and marmots. Stroll through the park's lush greenery and observe these majestic creatures up close in their natural habitat. If you're looking for family-friendly entertainment, JungfrauPark Interlaken is just a stone's throw away from the hotel. This amusement park offers a range of thrilling rides, interactive exhibits, and shows that are sure to delight visitors of all ages. From roller coasters to a 4D cinema experience, there's something for everyone at JungfrauPark. In addition to these exciting landmarks and attractions, The Hey Hotel Guest House is conveniently located near several supermarkets such as Aldi, Landi, and Denner, making it easy for guests to stock up on essentials or indulge in some local Swiss delicacies. The nearby Interlaken East Port also provides easy access to public transportation, allowing guests to explore the wider Interlaken region with ease. With its prime location and proximity to these notable landmarks and attractions, The Hey Hotel Guest House is the perfect base for exploring the natural wonders and convenience of Interlaken.

Convenient Public Transport Stations near The Hey Hotel Guest House

Located in the heart of Interlaken, Switzerland, The Hey Hotel Guest House offers easy access to several nearby public transport stations. Just a short walk away is the Interlaken Harderbahn Train Station, where guests can catch trains to various destinations in the region. From here, travelers can explore the picturesque Swiss countryside or venture to nearby cities like Lucerne or Zurich. For those looking to explore the stunning Harder Kulm mountain, the Harderbahn Funicular - Lower Station is conveniently located near the hotel. This historic funicular takes guests on a scenic ride up the mountain, offering breathtaking views of Interlaken and the surrounding Alps. Whether you're a nature lover or simply seeking a unique experience, a trip on the Harderbahn Funicular is a must-do during your stay at The Hey Hotel Guest House. Additionally, the Interlaken West Train Station is within walking distance from the hotel. This well-connected station provides easy access to both regional and international train services, making it a convenient hub for travelers. From Interlaken West, guests can easily reach popular destinations like Bern, Basel, and even take direct trains to neighboring countries such as Germany or Italy. With these excellent transport options nearby, The Hey Hotel Guest House is the perfect base for exploring all that Interlaken and the surrounding region have to offer.

A Culinary Adventure Awaits

The Hey Hotel Guest House is surrounded by a diverse selection of restaurants that will delight any food lover. Craving some authentic Korean BBQ? Look no further than Aare Korean BBQ Restaurant, where you can savor mouthwatering grilled meats and traditional Korean dishes. For those seeking a taste of Swiss cuisine, Burgseeli Restaurant offers a charming lakeside setting and a menu filled with local specialties. If you're in the mood for Lebanese cuisine, Layaly Beirut is the place to be, serving up delicious Middle Eastern dishes in a vibrant and lively atmosphere. And for a touch of elegance, head to Cafe de Paris or Terrace Restaurant - Krebs Hotel, where you can indulge in gourmet French and Swiss cuisine. With such a diverse array of dining options just steps away from The Hey Hotel Guest House, your taste buds are in for a treat!

Shop till you drop in Interlaken

Located in the heart of Interlaken, The Hey Hotel Guest House is surrounded by a myriad of shopping landmarks that will delight any shopaholic. Just a stone's throw away, you'll find the EdelWeiss Shop, where you can browse through a wide selection of traditional Swiss products like chocolates, watches, and souvenirs. For those looking to take home a piece of Swiss craftsmanship, a visit to Albert Schild AG - Swisssouvenir is a must. Here, you'll find an array of exquisite Swiss watches and jewelry that are sure to impress. And if you're an outdoor enthusiast, don't miss the Alpin Center Interlaken, where you can gear up with top-quality equipment for your next adventure. With these shopping landmarks right at your doorstep, you'll have no trouble finding the perfect memento to commemorate your stay in Interlaken.

Affordable Luxury at The Hey Hotel Guest House in Interlaken

Experience the perfect blend of comfort and affordability at The Hey Hotel Guest House in Interlaken, Switzerland. With an average room price of just $246, this charming guest house offers exceptional value for money compared to the average price of a hotel room in Interlaken, which stands at $350. By choosing The Hey Hotel Guest House, you can enjoy all the luxurious amenities and personalized service you would expect from a high-end hotel, without breaking the bank. Nestled in the heart of Interlaken, The Hey Hotel Guest House provides a cozy and inviting atmosphere for its guests. The rooms are elegantly furnished, featuring modern amenities and breathtaking views of the surrounding mountains. Whether you are traveling for business or pleasure, this guest house offers a range of room options to suit your needs, from spacious suites to comfortable single rooms, all at an unbeatable price. In addition to its affordable rates, The Hey Hotel Guest House also offers a variety of complimentary services, including free Wi-Fi, daily breakfast, and access to a fitness center. With its convenient location and budget-friendly prices, The Hey Hotel Guest House is the perfect choice for travelers looking to make the most of their stay in Interlaken without compromising on quality or comfort. Book your stay today and experience the best of Swiss hospitality at an affordable price.

A Delightful Stay at The Hey Hotel Guest House

Nestled in the heart of Interlaken, Switzerland, The Hey Hotel Guest House has garnered positive customer reviews for its exceptional service and prime location. With an overall rating of 6.8, this charming guest house is a hidden gem that offers great value for money. Guests have praised the hotel for its friendly and attentive staff, who consistently go above and beyond to ensure a memorable stay. From providing helpful local tips to assisting with any requests, the staff's performance has received an impressive rating of 8.3, making guests feel truly valued and well taken care of. One of the standout features of The Hey Hotel Guest House is its cleanliness. With a rating of 8.2, guests can expect spotless rooms and well-maintained common areas throughout their stay. The hotel's commitment to cleanliness ensures a comfortable and hygienic environment, allowing guests to relax and unwind without any concerns. Moreover, The Hey Hotel Guest House's location has been highly praised by visitors. With a rating of 8.9, guests have raved about the hotel's convenient proximity to popular attractions and transportation hubs. Whether it's exploring the picturesque landscapes of Interlaken or embarking on thrilling outdoor adventures, guests can easily access everything this enchanting destination has to offer. Overall, The Hey Hotel Guest House is a top choice for travelers seeking a delightful stay in Interlaken, offering a blend of excellent service, cleanliness, and a prime location.

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Amenities and facilities

Very good7.2

Facilities

Languages spoken
  • English
  • German
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms! unavailable
Things to do, ways to relax
  • Bowling alley
  • Canoeing
  • Hiking
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Skiing
  • Ski lessons
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Restaurants
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]

Location

7 Höheweg, Interlaken Near Center, Interlaken, Switzerland, 3800

Exceptional9.1

Location

Airports
  • Bern Airport (BRN)
    37.0 km
  • Sion Airport (SIR)
    65.7 km
Public transportation
  • Interlaken West Train Station
    400 m
  • Interlaken Harderbahn Train Station
    1.0 km
Hospital or clinic
  • Portmann
    30 m
Shopping
  • Kirchhofer - Casino Gallery
    420 m
Convenience store
  • Coop
    70 m
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • Casino Interlaken Ag
    410 m
  • Kirchhofer - Casino Gallery
    420 m
  • Hohematte Park
    510 m
  • Harder Kulm
    1.0 km
  • Alpenwildpark
    1.1 km
  • JungfrauPark Interlaken
    1.5 km
  • Unspunnen Castle
    1.9 km
  • Weissenau Castle
    2.4 km
Nearby landmarks
  • Portmann
    30 m
  • Piz Gloria - Schilthorn
    40 m
  • Rocco’s Latino Bar
    40 m
  • Kikireon Internet
    60 m
  • Positiv Einfach
    70 m
  • Kirchhofer - Watch & Trend Shop
    70 m
  • Coop Pronto
    80 m
  • Spielsalon City Park
    80 m
  • Coop Pronto Shop
    80 m
  • Buddy’s Pub
    80 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-in until00:00

Property announcements

When booking more than 3 rooms, different policies and additional supplements may apply.

Reviews of The Guesthouse by The Hey Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.9

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 9.2
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 9.2
  • 10
  • 10

Most recent

  • Location score 9.1 out of 10 and is a high score in Interlaken
    Location9.1
  • Service score 8.4 out of 10 and is a high score in Interlaken
    Service8.4
  • Cleanliness score 8.3 out of 10 and is a high score in Interlaken
    Cleanliness8.3
  • Value for money score 7.5 out of 10
    Value for money7.5
  • Facilities score 7.2 out of 10
    Facilities7.2
High score for Interlaken

Rating

9+ Exceptional (86)
8-9 Excellent (21)
7-8 Very Good (38)
6-7 Good (20)
<6 Below Expectation (45)

Review summary

Powered by OpenAI

Guests rave about the friendly and helpful staff, who made them feel welcome and comfortable during their stay. The hotel's great location is also a highlight, with many guests mentioning its convenience to shopping and restaurants. The spacious and clean rooms also received high praise from multiple reviews.

Some rooms lack air conditioning, which was mentioned frequently in reviews. Additionally, a few guests stated that the room amenities could use some improvements.

Did you find this review summary helpful?

Guest Type
Room Type
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Show reviews that mention 

Location

Mentioned in 67 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Service

Mentioned in 46 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Cleanliness

Mentioned in 43 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
32% Unfavourable

Air conditioning

Mentioned in 26 reviews
sentiment-positive-indicator
3% Positive
sentiment-negative-indicator
96% Unfavourable

Room size

Mentioned in 23 reviews
sentiment-positive-indicator
65% Positive
sentiment-negative-indicator
34% Unfavourable

In room amenities

Mentioned in 19 reviews
sentiment-positive-indicator
15% Positive
sentiment-negative-indicator
84% Unfavourable

Room comfort

Mentioned in 19 reviews
sentiment-positive-indicator
31% Positive
sentiment-negative-indicator
68% Unfavourable

Bathroom

Mentioned in 16 reviews
sentiment-positive-indicator
6% Positive
sentiment-negative-indicator
93% Unfavourable

Breakfast

Mentioned in 16 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable
Showing 210 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Li from Singapore
    Group
    STANDARD DOUBLE OR TWIN (For 2 adults, 0 children and 0 infants)
    Stayed 2 nights in July 2025

    “Walking distance from Interlaken West Train Station”

    My recent stay at the Hey Hotel Guesthouse in Interlaken had its ups and downs. The location is a definite highlight—it's just a short walk from the Interlaken West train station, making it super convenient for getting around. The staff were also a pleasure to interact with; they were all very friendly. However, there were a few things that didn't quite meet my expectations. The check-in process was a bit unusual, as I had to go through the main hotel and then to a back door to get to the guesthouse. The room itself was clean and spacious, with enough room for two 28” suitcases, but the layout felt a little odd, with the bed pushed into the corner against a wall. The amenities were quite basic. The room had no air conditioning, and the small fan provided wasn't enough to beat the summer heat. Essential items like a kettle, bottled water, coffee, and tea were not provided in the room. I also noticed there was no toothbrush or shower cap available. While you could refill your own water bottle at the reception desk, it would have been nice to have these basic conveniences in the room. Overall, it's a good option if you prioritize a great location and a spacious, clean room. Just be prepared to bring your own toiletries and be mindful of the lack of in-room amenities.

    Reviewed August 13, 2025
  2. 10.0
    Exceptional
    Chris from Philippines
    Couple
    Double Room
    Stayed 2 nights in April 2025

    “The Guesthouse by The Hey – Exceeded Expectations!”

    We had an amazing stay at The Guesthouse by The Hey in Interlaken West. From the moment we arrived, the staff was incredibly welcoming and generous—they upgraded us to their 4-star main hotel, The Hey Interlaken, which was such a wonderful surprise and made our stay extra special! The rooms were spotless and super comfortable. You can really tell the team takes cleanliness seriously—the hotel was always well-maintained and fresh, which made us feel very relaxed and at home. The location is unbeatable—everything is within walking distance! The hotel is just a short stroll from Interlaken West station, making it so easy to access all the top tourist destinations using our Swiss Pass. Plus, there’s a Coop supermarket right nearby for convenience, and the area is filled with Asian restaurants and food options, which we loved. We also appreciated the little touches—free coffee, refreshing flavored water in the lounge area, and just a warm, relaxed atmosphere overall. Highly recommended if you want a great base in Interlaken with everything you need close by, and a staff that truly goes the extra mile!

    Reviewed April 22, 2025
  3. 10.0
    Exceptional
    H from Philippines
    Family with teens
    Room Assigned on Arrival
    Stayed 4 nights in August 2025

    “hEY you’re the BEST!”

    We loved the hotel, perfect for a family of 4. Location was very near the bus and train station at Interlaken West. Room was spacious even with our 4 large luggages. Restos and food stores are very accessible. Clean hotel, neat, fresh towels daily. Bonus was the funky chocolate cart beside it. We highly recommend! ❤️

    Reviewed August 23, 2025
  4. 10.0
    Exceptional
    synmark from Australia
    Family with young children
    Family Room
    Stayed 3 nights in January 2026

    “Comfortable Stay Steps from Interlaken West”

    Great location just a short walk from Interlaken West station. The hotel is simple and unassuming, but very well maintained. The room was clean and comfortable, and the service was genuinely excellent. A solid, no-fuss stay — I would happily book here again when the opportunity arises

    Reviewed January 10, 2026
  5. 9.2
    Exceptional
    Tanawat from Thailand
    Family with teens
    Superior Double Room
    Stayed 2 nights in September 2025

    “Guesthouse by the hey hotel”

    Check in at the entrance of the hey hotel Receptionist will bring you to your room located opposite of the main building. Nice, helpful and friendly receptionist! The room was very clean, the bathing water was warm, the bed was soft! Great room service overall! There was no AC at my room, but you can open the window if you prefer colder temp in September.

    Reviewed September 03, 2025
Changed to review page 1

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