The Inn Hotel

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

201 Jalan Sultan Zainal Abidin, City Center, Kuala Terengganu, Malaysia, 20000

Highlights

Located in heart of Kuala Terengganu

Located in heart of Kuala Terengganu

This neighborhood is preferred by frequent travelers. Properties here have the highest location ratings, high review scores, and lots of bookings

99% Positive
Based on guest reviews

"Very strategic location at very reasonable price! 🥰"

"Parking mudah.banyak kemudahan dekat dgn bandar."

"Paling berbaloi lokasi sgt strategik."

Check-in [24-hour]

Check-in [24-hour]

63% Positive
Based on guest reviews

"Smooth check in & location terbaik di tengah bandar"

Inside city center

Inside city center

99% Positive
Based on guest reviews

"Very strategic location at very reasonable price! 🥰"

"Parking mudah.banyak kemudahan dekat dgn bandar."

"Paling berbaloi lokasi sgt strategik."

800 meters to Istana Maziah Palace
Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Front desk [24-hour]

Car park [nearby]

Non-smoking rooms

Daily housekeeping

Shops

Air conditioning in public area

CCTV in common areas

About us

The Inn Hotel in Kuala Terengganu is ideal for urban exploration. It features Muslim-friendly amenities and is within walking distance of landmarks like KTCC Mall and the iconic Drawbridge, ensuring convenience and cultural immersion for your stay. Experience the rich culture and stunning coastal views surrounding The Inn Hotel, with captivating local markets nearby. Enjoy 24-hour check-in and room service for a luxurious stay. Rooms feature air conditioning and complimentary Wi-Fi, along with chic shower facilities. Many offer breathtaking views of the vibrant street or cityscape. Relax at Pantai Batu Buruk beach, or explore vibrant shopping at Pasar Payang and the historic Kampung China (Chinatown) for an enriching getaway. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

3 travelers have booked today.

Location 8.6
Value for money 8.2
Cleanliness 8.0
Service 8.0

Based on 2,308 verified reviews

Location

8.6

Value for money

8.2

Cleanliness

8.0

Service

8.0

Facilities

7.5

Room comfort and qua...

7.0

See map

8.6Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 45 places in walking distance!

Walkable places
Masjid Mukhtafi Billah Shah
130 m
KTCC MALL
240 m
Kuala Terengganu Family Park
360 m
Homecraft Center
470 m
Popular landmarks
Abidin Mosque
1.1 km
Pantai Batu Buruk
1.2 km
Bukit Puteri
1.2 km
Pasar Payang
1.3 km
Kampung China (Chinatown)
1.3 km
Closest landmarks
Wanisma Craft & Trading
480 m
Perkampungan Keris Village
590 m
Bazaar Warisan Terengganu
620 m
Hong Leong Bank @ Kuala Terengganu (2), Jalan Pejabat
650 m
Istana Maziah Palace
760 m

Good to know

Value for money8.2
Distance to city center2 km
Location rating8.6
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport6.9 km

Rooms available at The Inn Hotel

Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 17 m²/183 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Standard
...
  • Room size: 14 m²/151 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Single Room
...
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Superior Single
...
  • Room size: 17 m²/183 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Triple Room (Superior Plus)
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  • Room size: 19 m²/205 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Superior Plus
...
  • Room size: 19 m²/205 ft²
  • 1 single bed and 1 queen be...
  • 1 single bed and 1 queen be...
Enter dates to see prices
Standard Queen
...
    Enter dates to see prices
    Superior Triple Room
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Standard Single
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices

    Frequently asked questions

    The average travel time to get from The Inn Hotel to the airport is 20 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

    While residing at The Inn Hotel, kick start your vacation by checking out the closest points of interest that are within walking distance to the property which include Masjid Mukhtafi Billah Shah, KTCC MALL, and Kuala Terengganu Family Park.

    Verified past guests that have stayed at The Inn Hotel had an average nightly stay of 1 night at this property.

    The Inn Hotel's most popular month where verified visitors have stayed the most is in August.

    The Inn Hotel supports up to 3, with payment card options such as Visa, UnionPay, and MasterCard.

    Verified guests that stayed at The Inn Hotel have given this property a rating of 8.581 for its exceptional location as the main highlight for their stay.

    100.0% of our verified guest critiques have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for The Inn Hotel down in the review section.

    67.0% of our verified customer evaluations have given an optimistic review and comments about this property's food. You can look up on more detailed customer reviews, and comments for The Inn Hotel down in the review.

    100.0% of our verified customer ratings have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for The Inn Hotel down in the review section.

    Past business travelers that have stayed at this property have given The Inn Hotel an average rating of 7.4. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    The Inn Hotel’s neighborhood is City Center which consists of popular restaurants such as Restaurant Ocean, Yes Corner, and Restoran Singgang Budu.

    More about The Inn Hotel

    More about The Inn Hotel

    Experience Comfort and Convenience at The Inn Hotel

    Welcome to The Inn Hotel, a charming 2-star hotel located in the heart of Kuala Terengganu, Malaysia. With its prime location, this hotel offers easy access to the city's must-see destinations and is just a short 20-minute drive from the airport. Whether you are traveling for business or leisure, The Inn Hotel provides a comfortable and convenient stay for all guests. Built in 1996 and last renovated in 2010, The Inn Hotel combines modern amenities with a touch of traditional Malaysian hospitality. With 20 well-appointed rooms, this boutique hotel offers a cozy and intimate atmosphere, ensuring a relaxing stay for every guest. Each room is tastefully decorated and equipped with all the essential amenities to make your stay comfortable and enjoyable. Check-in time at The Inn Hotel starts from 03:00 PM, allowing you ample time to settle in and unwind after your journey. The friendly and attentive staff will be ready to assist you with a seamless check-in process, ensuring that you feel welcomed from the moment you arrive. If you have any questions or need recommendations for exploring the city, the hotel staff will be more than happy to assist you. Families traveling with young children will appreciate The Inn Hotel's child policy. Children between the ages of 0 to 5 can stay free of charge, making it an ideal choice for families looking for affordable accommodation without compromising on comfort. The hotel also offers additional amenities such as cribs and extra beds upon request, ensuring that families have a pleasant and hassle-free stay. Check-out time at The Inn Hotel is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or pack your belongings at your own pace. Whether you are here for a short stay or an extended vacation, The Inn Hotel is committed to providing a memorable experience with its excellent service, comfortable rooms, and convenient location. Book your stay at The Inn Hotel and discover the warm hospitality of Kuala Terengganu.

    Endless Entertainment at The Inn Hotel

    At The Inn Hotel in Kuala Terengganu, Malaysia, guests can indulge in a plethora of entertainment options that will keep them entertained throughout their stay. The hotel boasts a variety of entertainment facilities, ensuring that there is something for everyone to enjoy. For those who love to shop, The Inn Hotel is the perfect destination. The hotel is conveniently located near a range of shops, offering guests the opportunity to explore and indulge in retail therapy. From trendy boutiques to local markets, there is no shortage of shopping options to satisfy even the most avid shopaholic. In addition to the shopping options, The Inn Hotel also offers a state-of-the-art cinema. Guests can catch the latest blockbusters and enjoy a cinematic experience without leaving the comfort of the hotel. With comfortable seating and top-notch audiovisual technology, the hotel's cinema guarantees an immersive movie-watching experience. Whether you are a shopaholic or a movie enthusiast, The Inn Hotel has you covered. Experience endless entertainment options at this exceptional hotel in Kuala Terengganu, Malaysia.

    Convenient Amenities at The Inn Hotel

    At The Inn Hotel in Kuala Terengganu, Malaysia, guests can enjoy a range of convenient amenities that are designed to enhance their stay. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing guests to easily catch up on work or stay in touch with loved ones. The hotel also offers luggage storage facilities, providing a hassle-free solution for guests who arrive early or have late departures. In addition, The Inn Hotel ensures that guests enjoy a clean and comfortable environment with daily housekeeping services. This means that guests can relax and unwind in their rooms without having to worry about tidying up after themselves. Whether you are traveling for business or leisure, The Inn Hotel's convenience facilities are designed to make your stay as seamless and enjoyable as possible.

    Convenient Self-Parking Facilities at The Inn Hotel

    Guests staying at The Inn Hotel in Kuala Terengganu can enjoy the ease and convenience of on-site self-parking. The hotel provides a secure and accessible parking area, allowing travelers to come and go with peace of mind. Whether you're arriving by car for a short visit or an extended stay, the self-parking facility ensures a hassle-free experience, giving you more time to explore the vibrant surroundings of Kuala Terengganu.

    Comfort and Convenience in Every Room

    At The Inn Hotel, we prioritize the comfort and convenience of our guests. Each of our well-appointed rooms is equipped with essential amenities to ensure a pleasant stay. Stay cool and refreshed with the air conditioning system, allowing you to escape the tropical heat of Kuala Terengganu. Get ready for a day of exploration with the convenience of a hair dryer, available in every room. Whether you want to catch up on your favorite shows or stay updated with the latest news, our rooms feature a television with satellite/cable TV channels. So sit back, relax, and enjoy your favorite programs from the comfort of your own room. With these room facilities, we aim to provide you with a comfortable and enjoyable stay at The Inn Hotel.

    Indulge in Culinary Delights at The Inn Hotel

    At The Inn Hotel in Kuala Terengganu, Malaysia, guests are treated to a delightful culinary experience with a range of dining facilities to choose from. Start your day with a scrumptious breakfast buffet at the hotel's elegant restaurant, where you can savor a variety of local and international dishes prepared by skilled chefs. The cozy and inviting ambiance of the restaurant provides the perfect setting for a leisurely meal, whether you're traveling alone or with loved ones. For a more casual dining experience, head to the hotel's charming coffee shop, where you can enjoy a selection of light bites, sandwiches, and freshly brewed coffee. Relax in the comfortable seating area as you catch up with friends or simply take a moment to unwind. Additionally, room service is available for guests who prefer the convenience of dining in the comfort of their own rooms. The Inn Hotel ensures that your dining experience is not only delicious but also convenient, allowing you to enjoy your stay to the fullest.

    Explore the Comfort of The Inn Hotel's Room Offerings

    At The Inn Hotel in Kuala Terengganu, guests can choose from an array of thoughtfully designed room types that cater to various preferences and needs. The Superior room, spanning 17 square meters, features a cozy double bed, providing a perfect retreat for couples or solo travelers seeking a restful night. For those desiring a touch more luxury, the Deluxe room offers a spacious 22 square meters with a plush king bed, ensuring a rejuvenating stay. The Superior Plus room, with its versatile options of either a single bed or a queen bed in 19 square meters, is ideal for travelers who value both comfort and flexibility. For budget-conscious guests, The Inn Hotel also provides the Standard room, which accommodates up to two guests with its 14 square meters and two single beds, making it a practical choice for friends or family. The Single Room, compact yet inviting at just 5 square meters, is perfect for the solo adventurer looking for a simple and efficient space. Additionally, the Superior Single and Standard Queen rooms, measuring 17 and 6 square meters respectively, offer unique options for those who prefer a more personalized sleeping arrangement. By booking your stay through Agoda, you can enjoy the best prices available, ensuring that your experience at The Inn Hotel is not only delightful but also hassle-free.

    Explore the Vibrant City Center of Kuala Terengganu

    Welcome to the heart of Kuala Terengganu, where the city's rich history and modern charm come together to create a truly captivating experience. The City Center is a bustling hub of activity, offering visitors a myriad of attractions, shopping opportunities, and cultural landmarks to explore. Immerse yourself in the local culture as you wander through the vibrant streets, lined with traditional Malay houses and colonial-era buildings. Discover the city's fascinating history at the Terengganu State Museum, which houses an impressive collection of artifacts and exhibits showcasing the region's heritage. Don't miss the chance to visit the iconic Crystal Mosque, a stunning architectural masterpiece that stands out with its shimmering crystal-like facade. Shopaholics will be in paradise at the Pasar Payang, the city's largest and most famous market. Here, you can browse through a wide array of traditional handicrafts, textiles, and local delicacies. For a taste of authentic Malaysian cuisine, head to the nearby Chinatown, where you can savor mouthwatering street food and sample a variety of local dishes. With its blend of history, culture, and modernity, the City Center of Kuala Terengganu offers something for everyone. Whether you're a history buff, a food lover, or a shopaholic, this vibrant district will captivate your senses and leave you with unforgettable memories.

    Convenient Transportation from the Nearest Airports to The Inn Hotel in Kuala Terengganu

    Located in the heart of Kuala Terengganu's City Center, The Inn Hotel offers a comfortable and convenient stay for travelers visiting this vibrant Malaysian city. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available. For travelers arriving at Sultan Mahmud Airport, the closest airport to Kuala Terengganu, there are several transportation options to reach The Inn Hotel. The most convenient and quickest way is to take a taxi or ride-sharing service directly from the airport to the hotel. The journey takes approximately 20 minutes, and the hotel is easily identifiable in the bustling City Center. Alternatively, for those looking for a more budget-friendly option, there is a reliable bus service available from the airport to the City Center. The bus stop is located just outside the airport terminal, and the journey to The Inn Hotel takes around 30 minutes. This is a great option for those who wish to experience the local transportation and soak in the sights along the way. No matter which mode of transportation you choose, reaching The Inn Hotel from the nearest airports is a hassle-free experience. Upon arrival, guests will be greeted by the hotel's welcoming staff and can look forward to a pleasant stay in the heart of Kuala Terengganu's vibrant City Center.

    Discover the Rich Cultural Heritage and Breathtaking Architecture near The Inn Hotel

    Nestled in the heart of Kuala Terengganu, The Inn Hotel offers easy access to a myriad of captivating landmarks and attractions. Just a stone's throw away from the hotel, you will find the magnificent Crystal Mosque, a true architectural masterpiece. This stunning mosque is made entirely of glass and steel, creating a mesmerizing sight that reflects beautifully on the water. Be sure to visit during sunset when the mosque is bathed in a golden glow, creating a truly enchanting atmosphere. Another nearby landmark that should not be missed is the Sultan Mahmud Bridge, an iconic symbol of Kuala Terengganu. Spanning across the Terengganu River, this bridge not only provides a convenient transportation link but also offers breathtaking views of the city skyline. Take a leisurely stroll along the bridge and immerse yourself in the panoramic vistas of the river and surrounding landscapes. For those interested in history and culture, a visit to Kota Lama Duyong is a must. This historical site showcases traditional Malay architecture and is home to the famous Duyong Island. Explore the narrow streets of this charming village, admire the beautifully preserved wooden houses, and discover the rich heritage of the local community. Whether you are a nature enthusiast, a history buff, or simply seeking architectural marvels, The Inn Hotel's prime location ensures that you are never far from the most captivating landmarks and attractions in Kuala Terengganu.

    A Culinary Adventure Awaits

    When it comes to dining options near The Inn Hotel, guests are spoilt for choice. Just a short stroll away, you will find a variety of restaurants to satisfy your cravings. Indulge in mouthwatering burgers and steaks at KBB Burger & Steak Terengganu, or savor the authentic flavors of Nasi Kerabu at Fauzi Nasi Kerabu @ Suerasa Nasi Kerabu. For those seeking a taste of local delicacies, Restoran Singgang Budu is a must-visit. If you're in the mood for some international cuisine, head to The Syrup VS Soda for a fusion of flavors. Other nearby options include Oliva Cafe, Seoul Garden PBS, Uncle Chua Signature, Restoran Ikhwan Kuala Terengganu, Restoran Plan A, and Warisan Zulkeflee Ayam Penyet.

    Shop Till You Drop at Kuala Terengganu's Premier Shopping Landmarks

    Located in the heart of Kuala Terengganu, The Inn Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find KTCC MALL, a modern shopping complex that offers a wide range of international and local brands. Whether you're looking for trendy fashion items, electronics, or home decor, KTCC MALL has it all. Another popular shopping destination nearby is the Giant Shopping Mall, where you can browse through a variety of retail stores and supermarkets to fulfill all your shopping needs. And let's not forget about Pasar Payang, a bustling traditional market that offers a vibrant atmosphere and a wide array of local handicrafts, textiles, and fresh produce. Indulge in some retail therapy and immerse yourself in the vibrant shopping scene that surrounds The Inn Hotel.

    Affordable Luxury at The Inn Hotel in Kuala Terengganu

    Experience the perfect blend of comfort, convenience, and affordability at The Inn Hotel in Kuala Terengganu. With an average price of just $19 per room, this charming hotel offers exceptional value for money, making it the ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Kuala Terengganu, which stands at $41, The Inn Hotel provides unbeatable savings without compromising on quality. Whether you're traveling for business or leisure, you can enjoy a comfortable stay without breaking the bank. At The Inn Hotel, you'll find well-appointed rooms featuring modern amenities and stylish decor. Each room is designed to provide a cozy retreat after a long day of exploring the city. With its convenient location and affordable price, The Inn Hotel is the perfect choice for travelers seeking a memorable stay in Kuala Terengganu without the hefty price tag.

    Highly Recommended Hotel with Excellent Staff and Clean Rooms

    The Inn Hotel in Kuala Terengganu has received rave reviews from its satisfied guests. With its excellent staff and clean rooms, this hotel comes highly recommended. Many guests have expressed their intention to stay here again on their next visit to Kuala Terengganu, and some have even recommended it to their friends. One of the standout features of The Inn Hotel is its friendly and helpful staff. Guests have consistently praised the hotel's staff for their warm hospitality and willingness to go the extra mile to ensure a comfortable stay. From check-in to check-out, the staff at The Inn Hotel is attentive, accommodating, and always ready to assist with any requests or inquiries. Another highlight of The Inn Hotel is its cleanliness and well-maintained rooms. Guests have commended the hotel for its impeccable cleanliness standards, ensuring a pleasant and hygienic stay. The rooms are spacious, well-appointed, and equipped with all the necessary amenities for a comfortable stay. Additionally, some lucky guests have even been delighted with a free room upgrade, adding an extra touch of luxury to their stay. Overall, The Inn Hotel offers a fantastic experience for travelers visiting Kuala Terengganu. With its excellent staff, clean rooms, and affordable prices, it's no wonder that guests are eager to return and recommend this hotel to their friends. Whether you're traveling for business or leisure, The Inn Hotel is definitely worth considering for your stay in Kuala Terengganu.

    Exceptional Value and Convenient Location at The Inn Hotel

    The Inn Hotel in Kuala Terengganu, Malaysia, has garnered positive customer reviews for its exceptional value and convenient location. With an overall rating of 7.5, guests have praised the hotel for its affordability and the excellent value it offers. The hotel's 7.8 rating for value reflects the satisfaction of guests who have found the rates to be reasonable and affordable, without compromising on the quality of service and amenities provided. Situated in a prime location, The Inn Hotel has received an impressive 8.1 rating for its convenient location. Guests appreciate the hotel's proximity to popular attractions, shopping centers, and dining options, making it an ideal choice for both leisure and business travelers. Whether guests are looking to explore the vibrant city or attend business meetings, the hotel's strategic location ensures easy accessibility to all the major destinations in Kuala Terengganu.

    Show less

    Amenities and facilities

    Very good7.5

    Facilities

    Most talked about facilities

    Languages spoken
    • English
    • Malay
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Services and conveniences
    • Air conditioning in public area
    • Daily housekeeping
    • Elevator unavailable
    • Shops
    • Smoke-free property
    • Smoking area unavailable
    Cleanliness and safety
    • Room sanitization opt-out available
    • Staff trained in safety protocol
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed unavailable
    • Smoke alarms
    Getting around
    • Car park [nearby]
    Available in all rooms
    • Air conditioning
    • Free bottled water unavailable
    • Hair dryer
    • Non-smoking
    • Shower
    • Slippers
    • Telephone

    Location

    201 Jalan Sultan Zainal Abidin, City Center, Kuala Terengganu, Malaysia, 20000

    Excellent8.6

    Location

    Airports
    • Sultan Mahmud Airport (TGG)
      6.9 km
    • Kota Bharu Airport (KBR)
      132.7 km
    Public transportation
    • ECRL Stesen Kuala Terengganu Station
      14.6 km
    Hospital or clinic
    • Pusat Kesihatan Mental Masyarakat
      810 m
    Shopping
    • Pasar Payang
      1.3 km
    Convenience store
    • 7 Eleven
      190 m
    Cash withdrawal
    • ATM
      670 m

    What's nearby

    Popular landmarks
    • Abidin Mosque
      1.1 km
    • Pantai Batu Buruk
      1.2 km
    • Bukit Puteri
      1.2 km
    • Pasar Payang
      1.3 km
    • Kampung China (Chinatown)
      1.3 km
    • Mydin Mall
      3.1 km
    • Crystal Mosque
      3.7 km
    • Muzium Negeri Terengganu
      5.2 km
    • Tengku Tengah Zaharah Mosque
      5.9 km
    Nearby landmarks
    • Masjid Mukhtafi Billah Shah
      130 m
    • KTCC MALL
      240 m
    • Kuala Terengganu Family Park
      360 m
    • Homecraft Center
      470 m
    • Wanisma Craft & Trading
      480 m
    • Perkampungan Keris Village
      590 m
    • Bazaar Warisan Terengganu
      620 m
    • Hong Leong Bank @ Kuala Terengganu (2), Jalan Pejabat
      650 m
    • Istana Maziah Palace
      760 m
    • Eon bank @ Jalan Pejabat
      770 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-0 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 1-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Distance from city center2 km
    • Travel time to airport (minutes)20
    The property
    • Year property opened1996
    • Number of floors2
    • Number of rooms 20
    • Most recent renovation2010

    Reviews of The Inn Hotel from real guests

    tooltip

    All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

    Provided by verified guests of

    Agoda logo
    7.9

    Very good

    Recent ratings trend

    10 most recent verified ratings received by the property

    • 10
    • 10
    • 7.2
    • 10
    • 7.6
    • 8.4
    • 8.8
    • 10
    • 6.0
    • 9.6

    Most recent

    • Location score 8.6 out of 10 and is a high score in Kuala Terengganu
      Location8.6
    • Value for money score 8.2 out of 10 and is a high score in Kuala Terengganu
      Value for money8.2
    • Cleanliness score 8 out of 10 and is a high score in Kuala Terengganu
      Cleanliness8.0
    • Service score 8 out of 10 and is a high score in Kuala Terengganu
      Service8.0
    • Facilities score 7.5 out of 10 and is a high score in Kuala Terengganu
      Facilities7.5
    • Room comfort and quality score 7 out of 10
      Room comfort and quality7.0
    High score for Kuala Terengganu

    Rating

    9+ Exceptional (277)
    8-9 Excellent (120)
    7-8 Very Good (174)
    6-7 Good (92)
    <6 Below Expectation (182)

    Review summary

    Powered by OpenAI

    Guests love the strategic location of the hotel near KTCC Mall and the drawbridge, making it convenient for shopping and sightseeing. The staff is praised for being excellent and friendly, providing a comfortable hospitality experience. Guests also enjoyed the clean and comfortable rooms, while the location of the hotel in Kuala Terengganu town provides easy access to various food options and restaurants.

    Few parking spots reported, but hotel's great location compensates well.

    Did you find this review summary helpful?

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    Room Type
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    Show reviews that mention 

    Showing 845 verified guest comments
    Changed to review page 1
    1. 10.0
      Exceptional
      Nur from Malaysia
      Solo traveler
      Single Room
      Stayed 2 nights in October 2025

      “Strategic location”

      I really love the location of this hotel!! You can walk to KTCC mall and Mayang mall, it will around 3 to 5 minutes by foot. Plus, there are so many eateries around the hotel. You also can grab your essentials and food at the 24/7 convenience stores; 7eleven and emart. If you take car/grab, it will take few minutes to reach popular destination such as Pasar Payang, Masjid Negeri, Pantai Batu Burok and drawbridge. For solo traveler, I think the room is really great and clean. The interior is nice and the facilities functioning are well. They provided hair dryer, water heater and also smart tv. They also provided sejadah in every rooms. Only for iron, you can find it outside at every level. The security is also great. For ground floor, you will need the access card to access to the floor. Staff is really helpful, and they tried their best to accomodate to my requests. For the best deals of price, really recommended to book through agoda since the walk in price would be quite high and depends on the season. Overall, I enjoyed my stay here. Highly recommended if you are in budget and want to explore KT town :)

      Reviewed October 30, 2025
    2. 8.8
      Excellent
      ABDUL from Malaysia
      Solo traveler
      Standard
      Stayed 1 night in October 2025

      “fair with the price”

      stayed at double single bed bedroom for 2 nights. positive side: space wise is okay, able to move around. cleanliness is good. got tv with a few channels, dressing table, cupboard, heated shower with nice strong flow. single beds are just okay, though you can feel the springs inside it. bedsheets are clean, pillow is comfy. located in city center, near to restaurants, and a few minutes to seaside negative side: just the ac isnt cool enough, i put it on 16 deg, but the room doesnt get cooled. had trouble to get nice cool sleep. no elevator, just the stairs.

      Reviewed October 13, 2025

      Thank you so much for taking the time to leave us a great review, much appreciated! We would like to welcome you as our guest in the future.Have a great day!

      Responded October 24, 2025
      The Inn Hotel
    3. 9.2
      Exceptional
      zana from Malaysia
      Solo traveler
      Standard
      Stayed 3 nights in September 2024

      “i love terengganu”

      I stayed at The Inn Hotel from 9th to 12th September. Upon check-in, the front desk kindly informed me that there was ongoing renovation work on the ground floor by another tenant. Unfortunately, the noise from the drilling was quite sharp and unbearable, making it impossible to rest. Since I had traveled all the way from Kuala Lumpur and was staying for 3 days, this wasn’t the experience I had hoped for. However, the staff was incredibly helpful and proactive. They quickly arranged to transfer my stay to Ming Star Hotel, which resolved the issue. I could finally relax and enjoy my trip. My review is based on my stay at Ming Star Hotel. I’m a simple traveler, and as long as the bed sheets are fresh and clean, the hot water is available with good water pressure, and the air conditioning is cool, that’s all I need for a little slice of heaven. The room was perfect, with a lovely white-cream color that added a calming touch. In terms of location, The Inn Hotel is in a very strategic area. There are many local halal restaurants just downstairs, making dining super convenient. It’s also a short walk to KTCC Mall, close to a nearby mosque, laundromat, and the hotel provides free parking. All of these amenities were a huge plus for me. Thanks to the staff at The Inn Hotel for their quick response and assistance in making my stay amazing.

      Reviewed September 12, 2024

      Thank you so much for taking the time to leave us a great review, it's much appreciated! We would like to welcome you as our guest in the future.Have a great day! Sincerely, Reservation Team

      Responded September 25, 2024
      The Inn Hotel
    4. 8.0
      Excellent
      FIQREY from Malaysia
      Couple
      Superior Plus
      Stayed 2 nights in May 2025

      “Whats good about??”

      Stategic location. Walking distance to all food, convenience shop and mall (KTCC and Mayang) do not eapect a luxury looked room with view.. but decent and clean thats what importand and its work for me. The water heater and toilet well mantainance except the a/c unit a bit dusty. Maybe can clean the filter so that the air realease feel much cooler. The food was amazing among 4 famous hispter vibes cafe all was below the hotel and just across the road. The hotel location all in a straight line in the list of your attractions, 1. Pasar payang 2. Payang walk 3. KTCC 4. Mayang mall 5. Singgang Budu 6. Kedai MokCik Bibi 7. Draw Bridge KT 8. Istana Maziah

      Reviewed May 13, 2025

      Thank you so much for taking the time to leave us a great review, much appreciated! We would like to welcome you as our guest in the future.Have a great day!

      Responded October 24, 2025
      The Inn Hotel
    5. 10.0
      Exceptional
      Meor from Malaysia
      Couple
      Superior
      Stayed 1 night in May 2025

      “Great Value Hotel”

      The hotel offer great value for money with comfortable rooms at an affordable price. It’s location is excellent, situated close to convenient stores and variety of eating places. This makes it an ideal choice for travelers looking for both comfort and convenience. 🏆👍👍👍👍

      Reviewed June 04, 2025

      Thank you so much for taking the time to leave us a great review, much appreciated! We would like to welcome you as our guest in the future.Have a great day!

      Responded October 24, 2025
      The Inn Hotel
    Changed to review page 1

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