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The Langham Shanghai Xintiandi
Superior King Room - View, The Langham Shanghai Xintiandi in Shanghai
a statue of a clock in the middle of a city, The Langham Shanghai Xintiandi in Shanghai
Lobby, The Langham Shanghai Xintiandi in Shanghai
Lobby, The Langham Shanghai Xintiandi in Shanghai
Interior view, The Langham Shanghai Xintiandi in Shanghai
Interior view, The Langham Shanghai Xintiandi in Shanghai

Removed from saved list

9.2

Exceptional

4,777 reviews

4,777 reviews

Housekeeping14
Breakfast6
Shops6
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Xintiandi
40 m
Shui On Plaza
110 m
Central Plaza
120 m
Xintiandi Street
130 m
Birthplace of Chinese Communist Party
170 m
Popular landmarks
Shanghai Museum (Shanghai Bowuguan)
780 m
Yu Garden (Yuyuan)
1.5 km
Nanjing Lu (Nanjing Road)
1.7 km
The Bund (Wai Tan)
2.6 km
Oriental Pearl Tower
3.2 km
Closest landmarks
Shu Guang Hospital
140 m
One Corporate Avenue
240 m
Xiang Dai Plaza
240 m
Fazangjiang Temple
290 m
Green Massage
320 m
2022

The Langham Shanghai Xintiandi

99 Ma Dang Road, Xintiandi and Huaihai Rd, Shanghai, China, 200021 - See map
Highlights

Hygiene Plus

Sparkling clean

Located in heart of Shanghai

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

3 travelers have booked today.

Value for money8.5
Distance to city center0.1 km
Location rating9.6
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport13.7 km

Rooms available at The Langham Shanghai Xintiandi

Exceptional
Room comfort & quality

9.2

Executive King Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Studio
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Studio
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Does The Langham Shanghai Xintiandi have bars on-site?

Delight in your getaway the best way with a beverage in your hand at The Langham Shanghai Xintiandi's bar available right in front of your doorstep for whenever you need a sip or two.

Does The Langham Shanghai Xintiandi have a swimming pool?

While staying at The Langham Shanghai Xintiandi, you can enjoy the None facility to get your day started the best way with a splash for a revitalizing morning or evening.

Does The Langham Shanghai Xintiandi have a fitness center?

The Langham Shanghai Xintiandi features free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

What precautions does The Langham Shanghai Xintiandi take in terms of hygiene, safety, and cleanliness?

The Langham Shanghai Xintiandi fulfill our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with first aid kit, temperature check for guests and staff, and free face masks for extra safety precautions and hygiene protocols.

What is the verified guest review consensus about The Langham Shanghai Xintiandi's food?

72.0% of our verified visitor assessments have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for The Langham Shanghai Xintiandi down in the review.

What is the typical rating that past Solo travelers' have given to The Langham Shanghai Xintiandi?

Past solo travelers that have stayed at this property have given The Langham Shanghai Xintiandi an average rating of 9.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about The Langham Shanghai Xintiandi?

Verified local travelers that have stayed at this property have given The Langham Shanghai Xintiandi an average rating of 9.2. You can look up on more in depth customer reviews, and comments for this property down in the review section.

What is the nearest train, metro, or bus station to The Langham Shanghai Xintiandi?

The closest train, metro, or bus station is Hongmei Road Metro Station, 10023.65 m away from The Langham Shanghai Xintiandi.

What restaurants are nearby The Langham Shanghai Xintiandi?

The Langham Shanghai Xintiandi’s local neighborhood is Xintiandi and Huaihai Rd which includes popular restaurants such as Crystal Jade Restaurant, Sober Company, and Masala Art.

What well-known shopping locations are close by The Langham Shanghai Xintiandi?

Shopping options in The Langham Shanghai Xintiandi’s Xintiandi and Huaihai Rd neighborhood consists of Yuyuan Old Street and South Bund Soft Spinning Material Market.

Is breakfast offered at The Langham Shanghai Xintiandi?

Wake up to an exceptional � la carte, continental, and buffet breakfast at The Langham Shanghai Xintiandi. Customers can enjoy breakfast offered with an additional charge of 276 CNY for adults and 140 CNY for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about The Langham Shanghai Xintiandi

  • 7.6

    Very good
    Spaciousness

    "other than that, the room is very clean, the size is big, and they gave us a free upgrade which is excellent."

    Carmen

    |

    October 9, 2019

  • 9.2

    Exceptional
    Cleanliness

    "The room is very clean and air is fresh."

    Felicia

    |

    July 31, 2019

  • 9.6

    Exceptional
    Location

    "Great location and excellent services"

    Raymond

    |

    April 26, 2023

Property ranking|Compared to 786 Shanghai properties
See all rankings
Location score
9.6/10
Room comfort score
9.2/10
Cleanliness score
9.2/10
Overall score
9/10
Better than
99
%
of Shanghai properties
Better than
99
%
of Shanghai properties
Better than
97
%
of Shanghai properties
Better than
97
%
of Shanghai properties
Overall rating:

9.2

Exceptional
4,777 reviews
Cleanliness
9.2
Facilities
8.9
Location
9.6
Read all reviews >
What travelers say they love:
the hotel is really nice and rooms are spacious.
David from Singapore
Family with young children
More about The Langham Shanghai Xintiandi

More about The Langham Shanghai Xintiandi

The Langham Shanghai Xintiandi

For travelers who want to take in the sights and sounds of Shanghai, The Langham Shanghai Xintiandi is the perfect choice. Its convenient location right in the city center allows you more time to see all that Shanghai has to offer. Enjoy more possibilities on your vacation at The Langham Shanghai Xintiandi, with its convenient location just 2.6 km from the The Bund (Wai Tan).
At The Langham Shanghai Xintiandi, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Shanghai is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Langham Shanghai Xintiandi. For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at The Langham Shanghai Xintiandi are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Langham Shanghai Xintiandi. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The Langham Shanghai Xintiandi including kosher and halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
Enjoy the countless activities offered at The Langham Shanghai Xintiandi. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

An array of attractions are a must-see while visiting Shanghai. Be sure to visit Oriental Pearl Tower located 3.1 km away, an item on every checklist of those who travel to Shanghai. A great museum trip can be had at Shanghai Museum (Shanghai Bowuguan) located 770 m away, with local art that provides a sense of the region.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
Guests who stayed at this hotel have scored it higher than 99% of accommodations in the city.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Shanghai.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Breakfast

17 mentions

Food & Dining

13 mentions

Housekeeping

9 mentions

Swimming Pool

5 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • LAN Internet in room [free]
  • Locker
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
凯旋
  • Cuisine: International
  • Menu: A-la-carte
唐阁
  • Cuisine: Cantonese
  • Menu: Buffet

Location

99 Ma Dang Road, Xintiandi and Huaihai Rd, Shanghai, China, 200021
Exceptional
Location

9.6

Airports
  • Shanghai Hongqiao International Airport (SHA)
    13.7 km 32 min drive
  • Shanghai Pudong International Airport (PVG)
    32.9 km 47 min drive
Public transportation
  • South Huangpi Road Metro Station
    160 m
  • Xintiandi Metro Station
    530 m
Hospital or clinic
  • Shu Guang Hospital
    140 m
Shopping
  • South Bund Soft Spinning Material Market
    2.7 km
Convenience store
  • Family Mart
    1.2 km
Cash withdrawal
  • ATM
    530 m

What's nearby

Popular landmarks
  • Former French Concession
    180 m
  • Shanghai Museum (Shanghai Bowuguan)
    780 m
  • Yu Garden (Yuyuan)
    1.5 km
  • Nanjing Lu (Nanjing Road)
    1.7 km
  • The Bund (Wai Tan)
    2.6 km
  • Oriental Pearl Tower
    3.2 km
  • Shanghai Tower
    3.3 km
  • Shanghai World Financial Center
    3.5 km
  • Shanghai Disneyland
    19.9 km
  • Zhujiajiao Ancient Town
    41.7 km
Nearby landmarks
  • Xintiandi
    40 m
  • Shui On Plaza
    110 m
  • Central Plaza
    120 m
  • Xintiandi Street
    130 m
  • Shu Guang Hospital
    140 m
  • South Huangpi Road Metro Station
    160 m
  • Birthplace of Chinese Communist Party
    170 m
  • Taiping Lake
    170 m
  • Former French Concession
    180 m
  • ShangHai XinTianDi NanLi
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee1100 CNY
  • Distance from city center0.1 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)276 CNY
  • Daily Internet/Wi-Fi fee0 CNY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors28
  • Number of restaurants2
  • Number of rooms 357
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2010
Parking
  • Daily parking fee0 CNY

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Complimentary parking is available and is subject to availability.

Spa must be booked at front desk in advance.

Yoga class is held every Friday at 12:00 noon, and reservation is required.

The Langham Club already reopens and offers elegant and intimate club benefits throughout your stay (up to 2 registered check-in guests) on the 27th floor with breakfasts at 13:00-22:00, breakfast buffet at 1F Cachet Restaurant: 06:30 to 10:30 from Monday to Friday, 06:30 to 11:00 from Saturday to Sunday

Reviews of The Langham Shanghai Xintiandi from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.2
Facilities8.9
Location9.6
Room comfort and quality9.2
Service9.0
Value for money8.5
High score for Shanghai
Rating
9+ Exceptional (249)
8-9 Excellent (81)
7-8 Very Good (56)
6-7 Good (10)
<6 Below Expectation (12)
Time of the year
Mar - May (97)
Jun - Aug (109)
Sep - Nov (111)
Dec - Feb (91)

Show reviews that mention 

Showing 408 verified guest comments
12345
10.0
Exceptional
Amelia from Singapore
Couple
Deluxe Room
Stayed 5 nights in December 2019

Great for a staycation ”

I loved this hotel! Centrally located in Xintiandi so you can just walk around and discover places to eat and drink, both affordable and if you want to splurge. We stayed new year 2019 and we found places to chill and enjoy even during the peak of NYE. I enjoyed our room for the amazing bed and tub. Definitely a great way to unwind and enjoy the views.

Reviewed December 31, 2020

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10.0
Exceptional
Peter from China
Couple
Superior King Room
Stayed 3 nights in June 2021

Our Favourite place to stay in Shanghai”

Situated in the heart of Shanghai, a vibrant happening place. The hotel staff are so friendly. The rooms open, airy, and comfortable.

Reviewed June 12, 2021

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10.0
Exceptional
Yee from Singapore
Solo traveler
Superior Twin Room
Stayed 1 night in August 2020

Exceptional Service”

Hi this is a long overdue review, however I made a mistake by booking the wrong date and by right I had to go through Agoda to change the date but it was a urgent last minute booking, But thank you to Christina/Christie from Langham Hotel (I'm so sorry if i forgot your name) for being so accommodating and helping my wife with the booking! Will definitely come back again

Reviewed August 20, 2020

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10.0
Exceptional
Arsenio from China
Solo traveler
Superior Twin Room
Stayed 1 night in January 2021

Value Money in XinTianDi”

I love the Pool and Sauna. Stayed onely one night but so worth it. Few people thus i enjoyed alone in Pool and Sauna. Room is nice as well. Receptionist are accommdating

Reviewed January 07, 2021

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10.0
Exceptional
Chi from China
Family with young children
Executive Twin Room
Stayed 3 nights in July 2021

Staff are very helpful and thoughtful”

Their staff services are excellent, very helpful indeed

Reviewed July 03, 2021

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9.2
Exceptional
May from China
Family with teens
Executive Twin Room
Stayed 3 nights in July 2021

Great location and service”

Great location and superb service! All staff at the club lounge are very helpful! Special thanks to all lounge staff for their hospitality and professionalism which makes our stay a memorable one!

Reviewed July 05, 2021

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8.4
Excellent
Benton from Hong Kong SAR, China
Family with young children
Superior Twin Room
Stayed 4 nights in January 2022

Comfortable Stay”

Room was spacious and comfortable. Staff were very attentive and helpful. The buffet dinner is not recommended though. Also, I needed to find a quiet place to conduct a video call, but there was no business center.

Reviewed February 01, 2022

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Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We appreciate your positive comments and will share it with our respective team members. In the meanwhile, we look forward to welcoming you back in the near future.

Responded March 10, 2022
The Langham Shanghai Xintiandi
9.2
Exceptional
James from Australia
Business traveler
Superior King Room
Stayed 3 nights in May 2019

Its the Langham!”

Its everything you expect a Langham to be.

Reviewed March 23, 2020

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10.0
Exceptional
Yong from South Korea
Business traveler
Stayed 4 nights in March 2012

Nice "Boutique" Style Hotel at Xintiandi”

New hotel, location (right next to Xintiandi dining and shopping),

Stayed at the Langham Xintiandi from March 6~10 for four nights. I was first assigned the 22nd floor, but at the time of my stay there was construction work going on the upper club lounge floor. I complained about the noise, and the hotel staff was gracious enough to upgrade my room to a corner room on the 17th floor where I wasn't bothered by the noise. The location of the hotel was convenient, with its close proximity to Xintiandi and other nearby shopping malls. Pudong and the Bund are short cab rides from the hotel. The room was in excellent condition and well maintained. The heated bathroom floors were great for the chilly March weather in Shanghai. The fitness facilities are well maintained (and underused) and well equipped with aerobic exercise machines. However, you won't find the traditional weight training stations, which might not satisfy many people. Service was efficient and courteous, room service and laundry were quick. This hotel appears to be a great value compared to other brand name hotels, and definitely worth trying.

Reviewed March 22, 2012

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8.8
Excellent
YVETTE from United Arab Emirates
Couple
Superior King Room
Stayed 3 nights in May 2018

Great experience! Loved it”

We travel to Shanghai frequently and stayed at Andaz & several hotels on People's Square before, so we thought we'd try The Langham for Business Travel. The great experience started before we checked-in: I contacted the hotel if it was Ok to receive some packages from China from our clients, so we can just pick up there when we arrive--and they were extremely accommodating to do this! :) 3 of my packages arrived & they held on to it prior to my arrival. Second, the rooms were very spacious. Japanese Toilet, Rain shower, high water pressure and a Nespresso Machine. Our Floor Attendant, Tom, was generous in giving us more Nespresso capsules. The bed was pretty big & definitely comfortable! Love the big windows & natural light. Third, the service was attentive & fast. We were able to check-in when we arrived early in the morning (this rarely happens), and they assisted us with our luggages when we checked out to fetch a Taxi. Overall, HIGHLY RECOMMEND. Love Xintiandi as well.

Reviewed May 30, 2018

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9.3
Exceptional
Jonathan from Israel
Business traveler
Stayed 3 nights in October 2012

Bice XinTianDi hotel”

location, rooms, service

I spent a few days in this hotel while in Shanghai, the location is very good if you like XinTianDi. The checkin was fast and efficient, the room nice size, well lit and with many options and my favorite a toto toilet with many features. As with quite a few modern hotels the hotel would do better with a little more light and some more options to individually control each. But all in all a very good room, very nice bath and good size walking closet. The service was very good, although at times the concierge service could do with some more knowledgeable people (especially those at night). I would certainly recommend this hotel and will go back myself on my next trip to Shanghai.

Reviewed November 03, 2012

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9.7
Exceptional
KHIN from Malaysia
Business traveler
Stayed 1 night in November 2013

Speechless!”

I'm no stranger of 5 star property still this hotel makes me like the first time! Service do all the talking!

Pro: i) Heart warming welcome from staffs - Susan who work on Club lounge (27th floors) on 17th Nov deserve the credit and everyone else too! (I'm sorry couldn't remember all names). I checked out at 1600 hrs and relax in Club lounge until 1700 hrs. I told Susan that i will need to catch a taxi to Hongqiao airport around that time during our chatting and guess what, she arranged with the concierge and make a taxi wait at main entrance! Basically it is just like -- Elevator to ground floor, walk out the building and stuff in the taxi like President of US. The wow factor is great! ii) Maintenance of the room - Decent, clean and well maintained like new. This is very important. iii) Location - Right in front of Xintiandi and all top end designer brands surrounding this hotel. iv) I have 2 luggage with me so i put one of it lying in the cabinet and the other on the floor. When i get back into the room after dinner i found my second bag sleeping nicely on new arranged luggage rack. Did i requested for it? --- NO. BUT THEY DID IT! This is truly GREAT SERVICE! Cons: i) Turn down service is good but not awesome. "Where is the chocolate?" -- Just joking. Without chocolate the service still top notch! Slipper well prepared on square white cloth, bottled water with glass prepared on each side of the side table, peppermint tea bag and teapot sit nicely at the pantry area, curtain closed, scene lighting switched to best ambient. ii) "UNREASONABLE REQUEST MAKES REASONABLE IMPROVEMENT" -- There should be remote control panel for all electronics so i don't need to walk to the side table each time. Free snacks and soft drinks which normally doesn't cost much. It impressed me even though i'm not going to consume either. I'm Gateway member and entitled to get one still didn't utilize it. I know it's not realistic but i wish staffs know my name and it will amazingly makes the service top of the world.

Reviewed November 20, 2013

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9.0
Exceptional
Tan from Singapore
Family with young children
Stayed 2 nights in December 2012

Good location, beautiful room and great staff”

The hotel lobby has a very nice and unique smell

The location is located in Xintiandi which is an entertainment area with high-end shopping like Cartier, LV, and cafes and pubs. It is also a commercial district as there are some offices around. There is also an underground shopping centre for kids stuff (clothings and toys) within 15 mins of walking. Hotel wise, I cannot find any fault. The TV in our room had a glitch and hanged. The staff took less than 5 minutes to come and attend to us which impressed us alot. The room was clean and the bed was comfortable. I simply loved the bathroom, with an oversized bathtub and toiletries of good quality. I would definitely stay at this hotel when I visit Shanghai again.

Reviewed December 30, 2012

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10.0
Exceptional
Huang from Taiwan
Couple
Stayed 2 nights in September 2011

Beautiful room with high quality modern equipment ”

Good service . My husband said it is one of the best hotel s which he has travelled over 90 countries

This is very new hotel which some parts of the hotel still in construction. However, this 5 stars hotel has very good modern equipments including bathroom and others. The Mini Bar is all free of Charge during our stay and every day you can have Rmp.- for free landry . In Mini Bar, they offer Nestcafe machine with Nestcafe ball and many kinds of soft drinks as well as beers. Cooky, chips , Chocolate,Fresh Apples etc. are also available for your use complemently. In these two nights, we went to Xintiandi for drinking and eating at night . "Brown Sugar" is one of very nice bar with singer which is located in Xintiandi just 200 meters away from this hotel.

Reviewed September 21, 2011

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8.7
Excellent
TAN from Singapore
Solo traveler
Stayed 1 night in October 2012

Great hotel, great location”

location & food

taxi is a little hard to get though. for traveler like me, time is important, including check-in time. there should be some recommendation for good food during ordering. hotel staff can speak English which is a plus point. good to have. taxi from the airport cant bring me to the hotel because there's no Chinese name (lang ting jiu dian) of the hotel in the agoda website. I said Langham xintiandi and he doesn't know exactly which one i'm referring to. room 620 shower door cannot be closed totally, rain shower will cause the water to flow out into the dry area.

Reviewed October 19, 2012

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9.2
Exceptional
siu from United Kingdom
Family with teens
Superior King Room
Stayed 2 nights in April 2018

Great Location”

The location of the hotel is great considering it is right next to the trendy hot spot Xintiandi. The room has very modern design covering the electronic operation of the curtains, sensor of toilet facilities. etc. The price is reasonable for a 5 star newish hotel in a convenient area, metro is only a stone throw away. Will stay there again when we visit Shanghai in the new future. Lesley Chan from HK

Reviewed April 10, 2018

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9.0
Exceptional
Guy from United Kingdom
Business traveler
Stayed 1 night in October 2013

Absolutely great hotel”

Location, rooms and design

Fantastic, the hotel is in a great location and is a really quality hotel. The rooms are up there with the best rooms I have stayed in for a city hotel. Really good if you want to be in the Xintiandi area. Gym is very good and the bars and restaurants are excellent. Would highly, highly recommend this hotel if you want down town Shanghai.

Reviewed October 23, 2013

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10.0
Exceptional
ken from Japan
Business traveler
Stayed 1 night in August 2014

Best 24 hours to spend”

That everything was PINK, the view from the room was fabulous, and the privacy of the gym and pool

This was the second time to stay at this hotel after it was recommended to us by a friend. It is a fantastic hotel and I will stay here every time I have the opportunity to stay a night in Shanghai. Rooms facing the Xintiandi are the best. Thelobby manager gave me the same room as last year, after hearing that I enjoyed my stay so much last time.

Reviewed August 31, 2014

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10.0
Exceptional
Patricia from Australia
Couple
Stayed 4 nights in August 2014

Exceptional Hotel and Service”

Luxurious rooms, attentive and friendly staff, great location, close to shops and restaurants

Both my husband and I had a fantastic stay here at the Langham Xintiandi. Great location close to restaurants and shops. The staff at the hotel were always warm and welcoming and really took care of us. Will definitely stay here again

Reviewed September 01, 2014

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10.0
Exceptional
Johnson from Malaysia
Couple
Superior King Room
Stayed 7 nights in June 2019

One of the best hotel experiences ever”

Langham Shanghai is one of my favorite hotels ever since my stay there, the location is absolutely great and the surrounding is very beautiful, it is very well worth the price and you will certainly not regret staying here. I stayed 6 nights here and I honestly wish I can stay there longer! The service is great as well, the staff even help me transfer some funds into my wechat pay since as a foreigner I wasnt able to top up via bank cards. Absolutely recommend!

Reviewed September 04, 2019

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Dear Guest, thank you for staying at The Langham, Shanghai, Xintiandi. We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

Responded September 06, 2019
The Langham Shanghai Xintiandi
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