Travelling to China? Read all updated requirements before you book.
Exterior view, Kempinski The One Suites Hotel Shanghai Dowtown in Shanghai
Comfort Studio - Bed, Kempinski The One Suites Hotel Shanghai Dowtown in Shanghai
Lobby, Kempinski The One Suites Hotel Shanghai Dowtown in Shanghai
two women dressed up in costumes standing next to each other, Kempinski The One Suites Hotel Shanghai Dowtown in Shanghai
a vase filled with flowers next to a window, Kempinski The One Suites Hotel Shanghai Dowtown in Shanghai
a hotel room with a bed and a mirror, Kempinski The One Suites Hotel Shanghai Dowtown in Shanghai
a tall building with a clock on the top of it, Kempinski The One Suites Hotel Shanghai Dowtown in Shanghai

Removed from saved list

8.7

Excellent

2,654 reviews

2,654 reviews

Housekeeping15
Breakfast6
Children's activities3
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Mandara Spa
40 m
Tomorrow Square
120 m
Ciro’s Plaza
130 m
Shanghai Museum of Natural History
140 m
Han City Shopping Mall
180 m
Popular landmarks
Shanghai Museum (Shanghai Bowuguan)
1.1 km
Former French Concession
1.3 km
Nanjing Lu (Nanjing Road)
1.5 km
Yu Garden (Yuyuan)
2.2 km
The Bund (Wai Tan)
2.6 km
Closest landmarks
Tian An Center
50 m
Chong Hing Finance Center
80 m
Barbarossa Bar
240 m
Yongxin Plaza
290 m
Changzheng Hospital of Shanghai
290 m

Kempinski The One Suites Hotel Shanghai Dowtown

No 601 FengYang Road (NanJing Road), People Square and South Bund Huangpu, Shanghai, China, 200041 - See map
Highlights

Hygiene Plus

Located in heart of Shanghai

Front desk [24-hour]

Airport transfer

440 meters to public transportation

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Luggage storage

Contactless check-in/out

Your dates are popular among travelersUsers are booking a place in Shanghai every 1 minutes on Agoda.com
Value for money8.3
Distance to city center1 km
Location rating8.7
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport13.2 km

Rooms available at Kempinski The One Suites Hotel Shanghai Dowtown

Excellent
Room comfort & quality

8.9

Business Suite
...
  • Room size: 112 m²/1206 ft²
  • Non-smoking
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Suite
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Comfort Studio
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Art Deco Studio
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Room #1206
...
  • Outdoor view
  • Shower and bathtub
  • 3 king beds
Enter dates to see prices
Three Times One Execuitve Suite terrace
...
  • 3 queen beds
Enter dates to see prices
Themed Room
...
  • Room size: 112 m²/1206 ft²
  • 1 queen bed
Enter dates to see prices
SUITE One Plus One Business Suite
...
  • Room size: 72 m²/775 ft²
Enter dates to see prices
Deluxe Family Suite
...
  • Room size: 80 m²/861 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Kempinski The One Suites Hotel Shanghai Dowtown provide dry cleaning services?

Yes! Kempinski The One Suites Hotel Shanghai Dowtown features dry cleaning service that is available all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

What is the average travel time to the nearest airport from Kempinski The One Suites Hotel Shanghai Dowtown?

The average travel time to get from Kempinski The One Suites Hotel Shanghai Dowtown to the airport is 45 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

When was Kempinski The One Suites Hotel Shanghai Dowtown built?

Kempinski The One Suites Hotel Shanghai Dowtown was built in 2012.

How many floors does Kempinski The One Suites Hotel Shanghai Dowtown have?

Kempinski The One Suites Hotel Shanghai Dowtown has a total of 29 floors.

How many rooms does Kempinski The One Suites Hotel Shanghai Dowtown have?

Kempinski The One Suites Hotel Shanghai Dowtown has a total of 244 rooms.

In which languages can Kempinski The One Suites Hotel Shanghai Dowtown's staff members communicate?

Kempinski The One Suites Hotel Shanghai Dowtown can converse in 3 languages and supports well-known languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What do visitors like most about Kempinski The One Suites Hotel Shanghai Dowtown?

Past guests that stayed at Kempinski The One Suites Hotel Shanghai Dowtown have given this property a rating of 8.767 for its excellent cleanliness as the major highlight for their stay.

What time is check-in and check-out at Kempinski The One Suites Hotel Shanghai Dowtown?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Is breakfast offered at Kempinski The One Suites Hotel Shanghai Dowtown?

Wake up to an exceptional buffet breakfast at Kempinski The One Suites Hotel Shanghai Dowtown. Travelers can enjoy breakfast offered with an additional charge of 157 CNY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Kempinski The One Suites Hotel Shanghai Dowtown

  • 8

    Very good
    Cleanliness

    "Room was clean and spacious."

    Hui

    |

    December 3, 2019

  • 9.2

    Exceptional
    Cleanliness

    "Very convenient location, room is new and clean."

    Pei

    |

    November 20, 2019

  • 8.4

    Excellent
    Location

    "Location is good."

    Wai

    |

    November 16, 2019

Overall rating:

8.7

Excellent
2,654 reviews
Cleanliness
8.8
Facilities
8.0
Location
8.7
Read all reviews >
More about Kempinski The One Suites Hotel Shanghai Dowtown

More about Kempinski The One Suites Hotel Shanghai Dowtown

Kempinski The One Suites Hotel Shanghai Dowtown

See the best of Shanghai with a stay at Kempinski The One Suites Hotel Shanghai Dowtown, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Looking for lots of choices? Kempinski The One Suites Hotel Shanghai Dowtown spoils you for choices in activities, with its convenient location just 2.6 km from the The Bund (Wai Tan).
The facilities and services provided by Kempinski The One Suites Hotel Shanghai Dowtown ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the serviced apartment's easy to book transportation services. The serviced apartment provides taxi services to help you find what you want in Shanghai.
Parking is always available, provided by the serviced apartment for their driving guests. While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. If you want seats to city's best entertainment, you can get help through the serviced apartment's tours. The serviced apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The serviced apartment is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Kempinski The One Suites Hotel Shanghai Dowtown. The serviced apartment provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Kempinski The One Suites Hotel Shanghai Dowtown include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The serviced apartment also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the serviced apartment provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the serviced apartment. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the serviced apartment's bar.
To fill your days, be sure to check out the fantastic facilities offered at Kempinski The One Suites Hotel Shanghai Dowtown. Pamper and indulge yourself with a visit to the spa. For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Shanghai. Pose in front of Oriental Pearl Tower located 3.4 km away, and you can always show your friends the time you went to Shanghai. Engage in the city's best art at Shanghai Museum (Shanghai Bowuguan) located 1.0 km away, where you can learn about the local art scene and buy original works.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Housekeeping

27 mentions

Breakfast

19 mentions

Taxi

14 mentions

Food & Dining

12 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • German
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Non-smoking
  • Private bathroom
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
IEINS Lounge & Bar
  • Cuisine: Asian, European, French
  • Menu: Buffet, A-la-carte

Location

No 601 FengYang Road (NanJing Road), People Square and South Bund Huangpu, Shanghai, China, 200041
Excellent
Location

8.7

Airports
  • Shanghai Hongqiao International Airport (SHA)
    13.2 km 31 min drive
  • Shanghai Pudong International Airport (PVG)
    34.1 km 48 min drive
Public transportation
  • West Nanjing Road Metro Station
    430 m
  • Shanghai Natural History Museum Metro Station
    570 m
Hospital or clinic
  • Changzheng Hospital of Shanghai
    290 m
Shopping
  • South Bund Soft Spinning Material Market
    4.0 km
Convenience store
  • Family Mart
    990 m 8 min drive
Cash withdrawal
  • ATM
    290 m 5 min drive

What's nearby

Popular landmarks
  • Shanghai Museum (Shanghai Bowuguan)
    1.1 km
  • Former French Concession
    1.3 km
  • Nanjing Lu (Nanjing Road)
    1.5 km
  • Yu Garden (Yuyuan)
    2.2 km
  • The Bund (Wai Tan)
    2.6 km
  • Oriental Pearl Tower
    3.4 km
  • Shanghai Tower
    3.9 km
  • Shanghai World Financial Center
    4.0 km
  • Shanghai Disneyland
    21.3 km
  • Zhujiajiao Ancient Town
    41.3 km
Nearby landmarks
  • Mandara Spa
    40 m
  • Tian An Center
    50 m
  • Chong Hing Finance Center
    80 m
  • Tomorrow Square
    120 m
  • Ciro’s Plaza
    130 m
  • Shanghai Museum of Natural History
    140 m
  • Han City Shopping Mall
    180 m
  • Barbarossa Bar
    240 m
  • HKRI Taikoo Hui
    260 m
  • Jing'an Sculputure Park
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property only serves accommodation purposes only. Guests are not allowed to use the guest rooms or any property areas for photo or film shooting.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee742 CNY
  • Distance from city center1 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)157 CNY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors29
  • Number of restaurants1
  • Number of rooms 244
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2012
Parking
  • Daily parking fee120 CNY

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

hotel fitness center closed for upgrading

Reviews of Kempinski The One Suites Hotel Shanghai Dowtown from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.8
Facilities8.0
Location8.7
Room comfort and quality8.9
Service8.5
Value for money8.3
High score for Shanghai
Rating
9+ Exceptional (183)
8-9 Excellent (151)
7-8 Very Good (123)
6-7 Good (37)
<6 Below Expectation (52)
Time of the year
Mar - May (131)
Jun - Aug (175)
Sep - Nov (140)
Dec - Feb (100)

Show reviews that mention 

Showing 546 verified guest comments
12345
8.7
Excellent
Edward from Australia
Couple
Stayed 10 nights in March 2014

An excellent Shanghai hotel”

Location, comfort and service

This is a fine suite hotel with very good accommodation, helpful and efficient staff, and a convenient location to explore most of the ‘must sees’ in Shanghai. On first arrival we were let down by not having a non-smoking’ suite available as we had booked however that was soon resolved and we extended our original booking as we were so pleased with the hotel overall. Whilst the building is quite new the immediate neighborhood is somewhat dilapidated – to some extent because of surrounding incomplete building works but then this applies to so much of Shanghai. Our ‘Comfort Studio’ was spacious, modern, comfortable and fully equipped for an extended stay including a washing machine. For what is offered the tariff is good value. Nanjing West metro station is 10 minute walk and the same distance brings countless dining options into range. Whilst there are a huge number of hotel choices in Shanghai, we are returning in the coming months and have already booked our stays at The One by Kempinski.

Reviewed April 09, 2014

See room deals

8.7
Excellent
Wu from China
Couple
Stayed 3 nights in November 2012

Nice experience for short stay in Shanghai”

Great location/ good kitchen facility/ thick mattress bedding

We are the fans of Kempinski Group. Actually, the One executive suites is not the typical design of Kempinski, however, the hotel is warn and modern enough itself. Therefore, it is still the best choice if you are seeking home warmth for staying in Shanghai, specially recommended for mini kitchen and comfortablly bedding. Very nice location, that you can find 24 convenience store, restaurants, fruit shop , bakery and so on outside the hotel. Great experience that we can make a simple cooking in mini kitchen when we missed breakfast buffet. Different food festival events for every month are attractive in restaurant inside hotel.

Reviewed November 22, 2012

See room deals

10.0
Exceptional
ANDREW from United States
Business traveler
Stayed 5 nights in December 2013

Excellent!”

Extremely clean, comfortable and hospitable staff.

Excellent! One Executive proudly wears the Kempinski brand! Great attention to details, very friendly and hospitable staff delivering great service. Rooms are very clean, well maintained, nicely scaled with varied and relaxing lighting options, comfortable bed and nice bathroom. In the fast paced life of Shanghai and business traveling, it is a great hotel to start and end the day. East facing rooms have great city views. Truly world class. If you are looking for a "grand" hotel, One Executive is not for you, however, if you are into high end boutique hotel with a flavor of home away from home comfort, quality and care, look no further, One Executive is it.

Reviewed December 11, 2013

See room deals

9.7
Exceptional
Gavan from Australia
Family with young children
Stayed 4 nights in August 2013

Very comfortable and welcoming.”

Staff, room facilities and location

Our stay was fantastic. We loved Shanghai and the staff - particularly in the restaurant were so friendly, and so attentive to us and our 10 month old baby. The hotel is very well equipped for people travelling with young children. Our suite had full cooking / washing facilities and plenty of space to have a cot in either the lounge or bedroom. We would recommend you have more chinese food on the menu as we had to go out of the hotel to sample local cuisine which isn't easy with a 10 month old baby at night, otherwise everything was just perfect, and the Western food we ordered was very nice.

Reviewed September 06, 2013

See room deals

9.3
Exceptional
JEROME from France
Solo traveler
Stayed 2 nights in July 2013

Big and comfortable room / Bathroom”

Space, Comfort, Design

Staff welcomed us 5 hours before the check-in time and we got upgraded to a better suite. They were friendly, professional and with very good english skills. The room is very comfortable, spacious. One living room with kitchen, one bedroom as comfortable as you wish to have and one bathroom with both rain shower and bathtub. We also had choice between smoking or non smoking room. The hotel is located not far from main attractions and shopping areas but would still need to take a taxi to go the the best spots of Shanghai, which is cheap and worth to stay in this hotel. I would recommend it to any friends and my next trips. XieXie :)

Reviewed July 25, 2013

See room deals

10.0
Exceptional
Thomas from United Kingdom
Business traveler
Stayed 2 nights in June 2012

Elegant room, reasonable food and beverage”

Fantastic bed

the one suites is in a great part of shanghai, only 5 minutes from the people's square. the room was magnificent although i seemed to be waiting a while for the elevator - only 4 of them for the entire place. the internet was good and the bathroom had real space and style. breakfast was just okay but there was time and space and it was nice to be able to enjoy a quiet breakfast without diners all around.

Reviewed June 16, 2012

See room deals

9.0
Exceptional
peter from Germany
Business traveler
Stayed 2 nights in November 2013

rooms of a 5-star hotel for less cost. ”

very impressive big, beautiful rooms, quite downtown, reasonable price

I stayed in places like The Ritz, The Mandarin Oriental, The Pu Li or the Park Hyatt in Shanghai before, so I do know, how "superduper" looks like. Here comes the fun part: in terms of rooms, this place can nearly catch up with the top hotels, as long as you are ready to skip the following requirements: giant pool/gym giant lobby killer view to the tv tower if its about a very nice, suite-like room, even equipped with a small kitchen, yet in a 5-star look, for a very "ok" price ...this is the place you are looking for.

Reviewed November 21, 2013

See room deals

9.3
Exceptional
CALVIN from Canada
Couple
Stayed 3 nights in June 2012

Fantastic Hotel with Large Rooms”

Service Apartment like with lots of space, brand new, great service

I really enjoyed staying at this hotel/executive apartment as the suite was magnificent. There is a fully equiped kitchen just in case you would like to cook. This hotel would be great for longer stays as it really does feel like home. The service was good and the staff were friendly. The location is good for people new to Shanghai as it is right off Nanjing Lu in Jingan. Overall, I had a really good stay.

Reviewed July 05, 2012

See room deals

10.0
Exceptional
Christopher from United Kingdom
Business traveler
Comfort Studio
Stayed 2 nights in August 2018

A great place to stay in an over priced city!”

The One Suites represent really excellent value in a city which is usually over priced. A 5-6 minute walk to the Subway (which has 3 different lines) means that you can get anywhere easily, including both airports and the main long distance train station. The rooms are spacious, well appointed and comfortable. The staff are all excellent with a very good level of English compared to most hotels and they are all very welcoming and helpful. The location itself is wonderful, being just (and I mean just) off Nanjing West Road means that it is slightly quieter than those on NWR itself. The area abounds with restaurants of every size, shape, budget and taste and if you want shopping there is plenty of it.

Reviewed August 17, 2018

See room deals

Dear Christopher, Thank you so much for taking time to give us this generous review. We are delighted that you enjoyed the hotel facilities and that our staff were helpful and efficient. We will certainly pass on your kind words. We hope to welcome you back again soon. With best regards, THE ONE Executive Suites Shanghai managed by Kempinski

Responded September 07, 2018
Kempinski The One Suites Hotel Shanghai Dowtown
9.7
Exceptional
Muliadi from Indonesia
Business traveler
Stayed 2 nights in September 2015

An excellent place to sleep”

Large room, comfortable bed, fast internet

I have stayed at this place many times when I visited Shanghai. nevertheless it is one of my favourite place. Location wise it is in the heart of Shanghai. Though it can be difficult to find but with GPS it is not an issue. The room is huge compared to other hotel room. The bed is very comfortable. The internet is fast. One of my favourite hotel in Shanghai.

Reviewed September 14, 2015

See room deals

9.7
Exceptional
Muliadi from Indonesia
Business traveler
Stayed 3 nights in July 2014

I feel like I own an apartment in Shanghai”

Large room, comfortable bed, location

The hotel is a service apartment. I like the design. There is the living room, bedroom and bathroom. The bed is comfortable. The room is large and spacious. I just feel so at home here. There is a restaurant below but they don't really have much choice. Luckily the location is very strategic and very close to the heart of Shanghai. I really recommend this hotel. I know I will come back and stay here the next time I come to Shanghai

Reviewed July 27, 2014

See room deals

10.0
Exceptional
WEI from Malaysia
Couple
Stayed 2 nights in December 2013

Nice rooms”

Comfort, location, and amenities

Spent two days here and am delighted with my stay. The rooms at this hotel, managed by Kempinski, is nothing short of its reputation. You can practically stay in these rooms as there are stoves, washing machine, etc. Definitely great for business.

Reviewed December 23, 2013

See room deals

9.7
Exceptional
Mark from Australia
Business traveler
Stayed 3 nights in April 2014

Great location and friendly staff”

Rooms, Staff, Location

We stayed 3 nights at the One Executive Suites and was really surprised at the service and quality of the hotel. The manager was very pleasant and told us all the great places to shop. We will defiantly come back and stay the next time we are Shanghai. Highly recommend.

Reviewed May 01, 2014

See room deals

8.0
Excellent
Monique from United States
Couple
Comfort Studio
Stayed 3 nights in April 2018

Great room”

We thoroughly enjoyed our room here. We liked the layout, the spaciousness, the view and all the amenities. I can't praise the room enough. We did ask a staff member to get a taxi for us and although it's not entirely the staff's fault, we ended up with a driver that took us in the wrong direction initially. My mandarin wasn't sufficient enough to challenge the price we ended up paying. I do blame staff partially since this is a known problem of taxi drivers in Shanghai to shanghai tourists. THE ONE Executive Suites should use more responsible taxi services.

Reviewed April 23, 2018

See room deals

7.6
Very good
Cheuk from Hong Kong SAR, China
Couple
Comfort Studio
Stayed 1 night in March 2019

Very good”

Maybe I expected too much when I saw it was managed by Kempinski. It was quite disappointed when I enter the "suite". Cleanliness was only average, the maintenance need a lot of improvement. Shower door need to slam shut in order to close properly. The amenities provided was relatively cheap! I guess I'll not stay again with the price I paid in Shanghai.

Reviewed March 16, 2019

See room deals

Dear Cheuk, Thank you for your recent stay with us and for choosing The ONE Shanghai. We are very sorry to learn that we did not meet your expectations, and that you did not enjoy your stay with us. It would be a pleasure welcoming you back, and please do let us know when you return to Shanghai to ensure you have the experience we want to deliver. With kind regards, Gerrit H Thesing General Manager The One Executive Suites Shanghai managed by Kempinski

Responded April 01, 2019
Kempinski The One Suites Hotel Shanghai Dowtown
9.7
Exceptional
NATTAPON from Thailand
Family with teens
Stayed 2 nights in August 2014

Amazing Shiang Hai”

Design, Food and Cleaniness

Our stay at The One Executive Suites was an amazing experience in Shanghai. This hotel makes us feels like home. The staff is very helpful even though their English wasn't fluent, but they try very hard to get you what you need to make you feel comfortable.

Reviewed December 14, 2014

See room deals

9.7
Exceptional
Alasdair from Australia
Business traveler
Stayed 2 nights in March 2015

Trade show stay”

Staff performance, Room size & cleanliness, location

It was as good as any hotel I have ever stayed in. For the price we got the rooms for we were overwhelmed by the room size, bed comfort & pretty much everything we encounters during our stay. The staff were absolutely superb and are agreat credit to themselves. We travel to Shanghai regularly & will always now try to stay there.

Reviewed March 14, 2015

See room deals

9.0
Exceptional
Gavin from Australia
Business traveler
Stayed 2 nights in May 2014

Very nice rooms”

Very nice room, good buffet breakfast, good English language skills

The rooms at THE ONE Executive Suites are of high quality, spaceous and very clean. The staff can speak good English, high speedd internet is available and the breakfast is of high quality. When a reasonable room rate is a available from Agoda I would definetly stay here again.

Reviewed May 17, 2014

See room deals

10.0
Exceptional
Peter from Indonesia
Business traveler
Stayed 2 nights in May 2015

Awesome hotel”

Location, comfort, good stuff

Very nice suite room with superb room space in the heart of Shanghai. Only 15 mins away from the subway station, great hotel stuff with good english speaking. Clean and managed with world class level

Reviewed May 08, 2015

See room deals

10.0
Exceptional
July from Indonesia
Business traveler
Stayed 4 nights in October 2014

Very comfortable hotel”

location, price and friendly

We have stayed in this hotel for so many times and we always come back for this hotel. The staffs are very friendly, the room is very spacious, has small kitchen and dining tables. Also sofas. The location is not far away from Nanjing road, very easy to find restaurant and starbuck just around the corner. Really loves this hotel. For sure will be back for this hotel if we travel to shanghai.

Reviewed November 25, 2014

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss