2024
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Awarded as a top choice of Agoda travelers in 2024.

The Portman Ritz-Carlton, Shanghai

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1376 Nanjing W Rd, Jing'an and SHA Railway Station, Shanghai, China, 200040

Highlights

Ideal location

- Jing'an District base near Nanjing Road and Shanghai Exhibition Center...

Love the location, love the room and loved the breakfast.
Excellent room comfort & quality

- Spacious, comfortable rooms with a very good bed and crisp linens; roo...

Love the location, love the room and loved the breakfast.
Professional guest services

- Staff deliver consistently attentive, friendly service across front de...

Service and friendly staff
Top value

- Club access and overall stay feel worth the price, and several guests...

Nice hotel with big room and cheap price
Highly-rated bar

Breakfast is nice too and i like the bar there.

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

The Portman Ritz-Carlton, Shanghai places two travelers between vibrant Jing’an and the Hongqiao transport hub—ideal for cafes, boutique shopping and fast rail links. Steps from Jing’an Temple and a short drive to Jade Buddha Temple, with Fuxing Park nearby for leisurely walks. Unwind in the indoor pool and steam room, sip craft cocktails at the bar or specialty brews at the coffee shop, and book curated local tours. Rooms include complimentary Wi‑Fi, an in-room safe, fridge and premium toiletries; select rooms offer city or outdoor views for a brighter stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Shanghai are being booked every minute!
Location 9.4
Cleanliness 9.1
Room comfort and quality 9.1
Service 9.1

Based on 4,363 verified reviews

Location score out of 10
Cleanliness score out of 10
Room comfort and quality score out of 10
Service score out of 10
Facilities score out of 10
Value for money score out of 10
  • "It’s the ideal base for both business and leisure."
  • "Love the location, love the room and loved the breakfast."
  • "And the staff is attentive, friendly and very welcoming."
  • "Will consider the same hotel for next Shanghai trip."
  • "The hotel presented a nice little birthday cake for my wife."
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Nearest transportation options

Jing'an Temple Metro Station is within 0.69 km

West Nanjing Road Metro Station is within 0.89 km

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 108 places in walking distance!

Parking
Available
Walkable places
Shanghai Centre Village
30 m
Shanghai Acrobatic Troupe Performance
40 m
Shanghai Exhibition Centre
110 m
Jing'an Stadium
190 m
Henglung Plaza
190 m
Popular landmarks
Xintiandi
2.1 km
Shanghai Museum (Shanghai Bowuguan)
2.2 km
Nanjing Lu (Nanjing Road)
2.8 km
Yu Garden (Yuyuan)
3.4 km
The Bund (Wai Tan)
3.9 km
Closest landmarks
Consulate General of Ireland
190 m
Consulate General of United Kingdom
190 m
Consulate General of Malaysia
190 m
Jingdezhen Porcelain Artware
280 m
Consulate General of Australia
290 m

Good to know

Value for money8.5
Distance to city center0 km
Location rating9.4
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport11.9 km

Select your room

1/13

Club lounge access, 1 Bedroom Suite, 1 King

79 m²/850 ft²
Max 3 adults
1 king bed
City view
1/12

1 Bedroom Suite, 1 King

79 m²/850 ft²
Max 3 adults
1 king bed
City view
1/12

Club lounge access, Guest room, 2 Twin, Skyline view

38 m²/409 ft²
Max 3 adults
2 single beds
City view
1/11

Club lounge access, Studio, 2 Twin

48 m²/517 ft²
Max 3 adults
2 single beds

10.0

Exceptional

Room comfort
City view
1/11

Two-Bedroom Penthouse Suite - Club Lounge Access

179 m²/1927 ft²
Max 5 adults
2 single beds and 1 king bed
Fits groups
Outdoor view
2 bathrooms
1/11

Club lounge access, Guest room, 1 King, City view

38 m²/409 ft²
Max 3 adults
1 king bed
City view
1/11

Club lounge access, Studio, 1 King

48 m²/517 ft²
Max 3 adults
1 king bed
City view
1/10

club lounge access, guest room, 1 king, skyline view

38 m²/409 ft²
Max 3 adults
1 king bed
City view
1/10

Club lounge access, Guest room, 2 Twin, City view

38 m²/409 ft²
Max 3 adults
2 single beds

9.5

Exceptional

Room comfort
City view
1/10

Club lounge access, 1 Bedroom Penthouse Suite, 1 King

108 m²/1163 ft²
Max 3 adults
1 king bed
City view

Frequently asked questions

The average travel time to get from The Portman Ritz-Carlton, Shanghai to the airport is 60 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

The Portman Ritz-Carlton, Shanghai was built in 1990.

The typical room rate for The Portman Ritz-Carlton, Shanghai in the past month is 1378.57 CNY, compared to city's average of 527.19 CNY.

Verified guests that stayed at The Portman Ritz-Carlton, Shanghai have given this property a rating of 9.412 for its remarkable location as the primary highlight for their stay.

Past group travelers that have stayed at this property have given The Portman Ritz-Carlton, Shanghai an average rating of 8.8. You can check out more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Jing'an Temple Metro Station, 692.83 m away from The Portman Ritz-Carlton, Shanghai.

The Portman Ritz-Carlton, Shanghai’s local community is Jing'an and SHA Railway Station which consists of popular restaurants such as Huangji Guilin Rice Noodles and Yuxing Ji.

Guests can enjoy breakfast offered with an additional charge of 144 CNY for children and 288 CNY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

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More about The Portman Ritz-Carlton, Shanghai

More about The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai: A Luxurious Urban Retreat in the Heart of Shanghai

Nestled in the vibrant city of Shanghai, The Portman Ritz-Carlton offers a truly luxurious and unforgettable experience for discerning travelers. With its impeccable service, elegant accommodations, and prime location, this 5-star hotel is the perfect choice for both business and leisure travelers. Boasting a total of 593 beautifully appointed rooms and suites, The Portman Ritz-Carlton provides a wide range of accommodation options to suit every guest's needs. Each room is thoughtfully designed with a harmonious blend of contemporary style and classic elegance, creating a serene and inviting atmosphere. Whether you choose a deluxe room or a spacious suite, you can expect nothing short of exceptional comfort and modern amenities. Check-in at The Portman Ritz-Carlton begins at 02:00 PM, allowing guests ample time to settle in and start their Shanghai adventure. The hotel, built in 1990 and last renovated in 2008, exudes timeless charm and sophistication. Its central location in the heart of the city ensures easy access to Shanghai's iconic landmarks, cultural attractions, and vibrant shopping districts. With the city center just a stone's throw away, guests can immerse themselves in the vibrant energy of Shanghai. Families traveling with children will find The Portman Ritz-Carlton to be a welcoming haven. The hotel's child policy allows children between the ages of 3 to 11 to stay free of charge, making it an ideal choice for a family getaway. From spacious family rooms to thoughtful amenities and services tailored for children, the hotel ensures a comfortable and enjoyable stay for guests of all ages. As the time to check-out approaches at 12:01 PM, guests can reflect on their memorable stay at The Portman Ritz-Carlton, Shanghai. With its unrivaled luxury, impeccable service, and prime location, this hotel offers an urban retreat like no other. Whether you're exploring the bustling city or indulging in the hotel's world-class facilities, The Portman Ritz-Carlton promises an unforgettable experience in the heart of Shanghai.

Elegant Bar Experience at The Portman Ritz-Carlton, Shanghai

Discover the sophisticated ambiance of the hotel's exclusive bar, where refined decor and a curated selection of premium beverages create the perfect setting for relaxation or socializing. Whether you're unwinding after a busy day or celebrating a special occasion, the bar offers an inviting atmosphere complemented by expertly crafted cocktails and a wide range of fine wines and spirits. The stylish environment is ideal for intimate conversations or lively gatherings, making it a standout entertainment option within the hotel.

Stay Active at The Portman Ritz-Carlton, Shanghai

At The Portman Ritz-Carlton, Shanghai, guests can enjoy a range of top-notch sports facilities to stay active and maintain their fitness routine. The hotel boasts a stunning indoor pool, perfect for a refreshing swim or a relaxing dip after a long day of exploring the city. Whether you're an avid swimmer or just looking to unwind, the indoor pool offers a tranquil oasis in the heart of Shanghai. For those looking to break a sweat, The Portman Ritz-Carlton, Shanghai features a state-of-the-art fitness center. Equipped with modern exercise machines and equipment, this fitness center provides guests with a comprehensive workout experience. Whether you prefer cardio exercises, weightlifting, or strength training, the fitness center has everything you need to stay in shape during your stay. Best of all, access to the fitness center is complimentary for all hotel guests, ensuring that fitness enthusiasts can maintain their routine without any additional cost. So, whether you're looking to take a refreshing swim or break a sweat, The Portman Ritz-Carlton, Shanghai's sports facilities have got you covered. Stay active and make the most out of your stay at this luxurious hotel in the heart of Shanghai, China.

Exceptional Convenience Facilities at The Portman Ritz-Carlton, Shanghai

Experience unparalleled comfort and ease during your stay at The Portman Ritz-Carlton, Shanghai, thanks to a range of thoughtful convenience facilities. Guests can enjoy the luxury of 24-hour room service, ensuring delicious meals and refreshments are always just a call away, catering to your every need at any hour. For added security and peace of mind, the hotel offers safety deposit boxes in-room, allowing guests to store valuables securely while exploring the vibrant city. Enhance your stay with personalized services such as dedicated concierge assistance, ready to help with reservations, local recommendations, and any special requests. Exclusive access to the executive lounge provides a sophisticated space for relaxation, business, or informal meetings, complete with complimentary refreshments. Additionally, the hotel offers convenient dry cleaning and daily housekeeping services, ensuring your accommodations remain pristine and comfortable throughout your visit, allowing you to focus on enjoying your time in Shanghai.

Convenient Transport Facilities at The Portman Ritz-Carlton, Shanghai

At The Portman Ritz-Carlton, Shanghai, guests can enjoy a range of convenient transport facilities to enhance their stay. The hotel offers airport transfer services, ensuring a seamless and hassle-free arrival and departure experience. Whether you're arriving in Shanghai or heading back home, the dedicated staff will ensure you reach the airport comfortably and on time. For those looking to explore the vibrant city, the hotel provides tour services, allowing guests to discover the best of Shanghai's attractions and landmarks. From iconic sites like the Bund and Yu Garden to modern marvels like the Shanghai Tower, the knowledgeable tour guides will take you on a memorable journey through the city's rich history and culture. If you prefer to explore at your own pace, The Portman Ritz-Carlton, Shanghai offers car hire services. With a variety of vehicles to choose from, you can easily navigate the city and venture beyond its borders. Additionally, the hotel provides a convenient car park for guests who prefer to drive their own vehicle. For those who prefer the convenience of taxis, the hotel offers a reliable taxi service. The friendly concierge team will assist in arranging taxis for your transportation needs, ensuring you can easily navigate the city and reach your desired destinations. Furthermore, The Portman Ritz-Carlton, Shanghai provides a ticket service, allowing guests to easily book tickets for shows, events, and attractions in the city. From theater performances to cultural exhibitions, the ticket service ensures you don't miss out on any of Shanghai's vibrant entertainment options. Please note that car park charges are applied for guests who choose to utilize the hotel's car park facilities. This ensures the availability of parking spaces and provides a convenient option for guests traveling by car.

Luxurious Room Facilities at The Portman Ritz-Carlton, Shanghai

Indulge in a world of luxury and comfort at The Portman Ritz-Carlton, Shanghai, where every room is designed to provide an exceptional stay. Each room is equipped with modern amenities to ensure a memorable experience. Step into your room and feel the soothing coolness of the air conditioning, allowing you to relax and unwind after a long day of exploring the vibrant city of Shanghai. Wrap yourself in the plush bathrobes provided, adding an extra touch of comfort and luxury to your stay. Start your day by catching up on the latest news with the complimentary daily newspaper, keeping you informed and up-to-date. Style your hair effortlessly with the hair dryer provided, ensuring you look your best for any occasion. For your entertainment needs, enjoy a wide range of channels on the television, offering a variety of shows and movies to suit your preferences. Refresh yourself with a drink from the well-stocked mini bar, offering a selection of beverages and snacks. Stay connected with the satellite/cable TV available in every room, keeping you entertained throughout your stay. The toiletries provided ensure that you have all the essentials you need, adding convenience and comfort to your stay. Experience the epitome of luxury and comfort at The Portman Ritz-Carlton, Shanghai, where every room is thoughtfully designed with your needs in mind. From the air conditioning to the bathrobes, every detail has been carefully considered to provide a truly exceptional stay.

Exquisite Dining Experience and Thoughtful In-Room Service at The Portman Ritz-Carlton, Shanghai

At The Portman Ritz-Carlton, Shanghai, guests can indulge in the convenience and comfort of personalized dining with our exceptional room service. Whether craving a late-night snack, a leisurely breakfast in bed, or a gourmet meal delivered directly to your room, our attentive staff ensures a seamless and satisfying experience tailored to your preferences. The discreet and prompt service allows guests to enjoy their stay in ultimate relaxation and privacy. Complementing our luxurious accommodations, the hotel also offers daily housekeeping that maintains the pristine condition of your room, creating a welcoming and hygienic environment for every guest. This attentive service ensures that your dining experience remains complemented by a spotless, comfortable space, allowing you to unwind and enjoy your time in Shanghai with ease and confidence.

Luxurious Room Options at The Portman Ritz-Carlton, Shanghai

Discover a range of elegant accommodations at The Portman Ritz-Carlton, Shanghai, tailored to meet diverse preferences and needs. Choose from comfortable Guest Rooms featuring either a single King or Twin beds, offering city or skyline views across 38 square meters of refined space. For those seeking more room to relax, the 1 Bedroom Suites provide 79 square meters of sophisticated living with a plush King bed and exclusive club lounge access. For larger groups or families, the 2 Bedroom Penthouse Suite spans an impressive 179 square meters, offering two Double beds or a King bed, perfect for a luxurious stay in the heart of Shanghai. Booking these exquisite rooms through Agoda ensures you enjoy the best prices available, making your stay both affordable and memorable. With a seamless and hassle-free reservation process, Agoda provides you with quick confirmation and secure booking, so you can focus on planning your exciting Shanghai adventure. Whether you prefer a cozy guest room or a sprawling penthouse, Agoda makes it easy to find the perfect room at The Portman Ritz-Carlton, Shanghai, delivering comfort, convenience, and exceptional value.

Discover the Vibrant Neighborhood of Jing'an and Convenient Access to SHA Railway Station

Welcome to The Portman Ritz-Carlton, Shanghai, a luxurious hotel located in the heart of Shanghai's bustling Jing'an district. Known for its vibrant atmosphere and cosmopolitan charm, Jing'an offers a unique blend of modernity and tradition. Stroll down Nanjing Road, one of the world's busiest shopping streets, lined with high-end boutiques, department stores, and trendy restaurants. Explore the Jing'an Temple, a magnificent Buddhist temple that dates back to the Song Dynasty, and marvel at its intricate architecture and serene beauty. Conveniently situated near SHA Railway Station, The Portman Ritz-Carlton, Shanghai provides easy access to the city's extensive transportation network. From here, guests can easily explore Shanghai's top attractions, such as The Bund, Yu Garden, and the French Concession. Whether you're traveling for business or leisure, the hotel's prime location makes it a perfect choice for both. After a day of exploring, return to the hotel and indulge in its luxurious amenities, including a state-of-the-art spa, exquisite dining options, and elegant rooms with stunning city views. Experience the best of Shanghai at The Portman Ritz-Carlton, where luxury meets convenience in the heart of Jing'an.

Traveling to The Portman Ritz-Carlton, Shanghai

Welcome to Shanghai, China! If you're flying into this vibrant city, there are a few airports you can choose from. The nearest airport to The Portman Ritz-Carlton, Shanghai is Shanghai Hongqiao International Airport (SHA), located just 14 kilometers away. From the airport, you have several transportation options to reach the hotel. One convenient option is to take a taxi or ride-sharing service, which will take approximately 30 minutes, depending on traffic conditions. Another option is to use the Shanghai Metro system, which is well-connected and efficient. You can take Line 10 from Hongqiao Airport Terminal 2 to Jing'an Temple Station, which is just a short walk from the hotel. This journey will take around 40 minutes. If you're arriving at Shanghai Pudong International Airport (PVG), which is located further away from the hotel, you can still easily reach The Portman Ritz-Carlton, Shanghai. The most convenient way is to take a taxi or ride-sharing service, which will take approximately 50 minutes, depending on traffic. Alternatively, you can take the Shanghai Maglev Train from the airport to Longyang Road Station, and then transfer to Line 2 of the Shanghai Metro to reach Jing'an Temple Station. This journey will take around 1 hour and 15 minutes in total. No matter which airport you arrive at, The Portman Ritz-Carlton, Shanghai is easily accessible, allowing you to start your stay in this luxurious hotel conveniently.

Discover the Rich Cultural Heritage and Exciting Entertainment at The Portman Ritz-Carlton, Shanghai

Nestled in the heart of Shanghai, The Portman Ritz-Carlton offers a prime location surrounded by a wealth of landmarks and attractions. Immerse yourself in the city's rich cultural heritage by visiting the nearby Jade Buddha Temple and Jing'an Temple. These stunning Buddhist temples exude tranquility and showcase intricate architecture, making them must-visit destinations for spiritual seekers and history enthusiasts alike. For art lovers, M50 Creative Park is just a stone's throw away from the hotel. This vibrant hub is home to numerous contemporary art galleries, studios, and exhibition spaces. Explore the dynamic art scene of Shanghai as you wander through the park, admiring unique artworks and interacting with local artists. If you're in the mood for some thrilling entertainment, catch a mesmerizing performance by the Shanghai Acrobatic Troupe. Known for their incredible acrobatic skills and daring stunts, the troupe never fails to captivate audiences with their gravity-defying acts. Prepare to be amazed as you witness their breathtaking displays of strength, agility, and precision. In addition to these landmarks and attractions, The Portman Ritz-Carlton is conveniently located near other notable sites such as Mandarin House, WenShui Lu DongMan Jie, Oriental Center, Shanghai Silver Center, Shanghai Yufo Temple, and The Paramount Ballroom. With such a diverse range of experiences at your doorstep, your stay at The Portman Ritz-Carlton, Shanghai is sure to be filled with unforgettable adventures.

Convenient Public Transport Stations near The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai is conveniently located near several public transport stations, making it easy for guests to explore the city. Just a short walk away, you will find Jinshajiang Road Metro Station, Changshou Road Metro Station, Xingzhi Road Metro Station, Zhongtan Road Metro Station, Hangzhong Road Metro Station, Wuning Road Metro Station, Wenshui Road Metro Station, Jing'an Temple Metro Station, Jiangning Road Metro Station, and Shanghai Railway Station. These well-connected metro stations provide easy access to Shanghai's top attractions, business districts, and shopping areas. Whether you want to visit the historic Jing'an Temple, explore the bustling Nanjing Road shopping street, or attend meetings in the central business district, you can conveniently reach your destination using the efficient metro system. With multiple metro lines intersecting at these stations, you can easily navigate the city and avoid traffic congestion. The Portman Ritz-Carlton, Shanghai's prime location near these public transport stations ensures that you can make the most of your stay in Shanghai without any transportation hassles.

A Culinary Haven: Indulge in the Surrounding Restaurants

The Portman Ritz-Carlton, Shanghai is surrounded by a plethora of dining options that cater to every palate. For a taste of authentic Chinese cuisine, head to Xibo or Da Marco. Xibo offers a delightful fusion of Uighur and Han Chinese flavors, while Da Marco serves up delectable Italian dishes in an elegant setting. If you're in the mood for a unique dining experience, The Commune Social is a must-visit. This trendy restaurant combines tapas-style dishes with a vibrant atmosphere, perfect for a night out with friends. For a quick bite, FuChun XiaoLong and Xiaoyang Shengjian are renowned for their mouthwatering dumplings. Seafood enthusiasts will be delighted by the fresh catches at Feoso Yake Xi, while Bread etc. offers a wide selection of freshly baked goods. Yuxing Ji is a popular spot for traditional Shanghainese cuisine, and Huangji Guilin Rice Noodles is known for its flavorful rice noodle dishes. Don't miss out on the delicious hot pot at Tangfuji Tianfu Weihai Shop, where you can savor a variety of ingredients in a bubbling broth. With such a diverse range of restaurants just steps away, your culinary adventure awaits at The Portman Ritz-Carlton, Shanghai.

Unparalleled Shopping Experience

The Portman Ritz-Carlton, Shanghai offers an unparalleled shopping experience with its proximity to a plethora of shopping landmarks. CITIC Square, located just a stone's throw away, is a premier shopping destination known for its upscale boutiques and high-end brands. For those seeking unique souvenirs and art pieces, Jingdezhen Porcelain Artware is a must-visit. Fashion enthusiasts will be delighted by the Westgate Isetan Department Store, New city of Nishinomiya fashion gifts Market, and Ibero-American fashion Square, where they can explore the latest trends and designer labels. Additionally, the Shanghai Muslim Food Market and Joy City Shopping Mall (Xizang road) offer a diverse range of culinary delights and retail therapy, ensuring that every visitor's shopping desires are met. Whether you're looking for luxury items, cultural artifacts, or delicious treats, The Portman Ritz-Carlton, Shanghai's surrounding shopping landmarks have something for everyone.

Luxury at an Unbeatable Price

Experience the epitome of luxury at The Portman Ritz-Carlton, Shanghai without breaking the bank. With an average price of $222 per room, this prestigious hotel offers unrivaled elegance and world-class amenities at a surprisingly affordable rate. Compared to the average price of a hotel room in Shanghai, which stands at $100, The Portman Ritz-Carlton provides exceptional value for money, allowing you to indulge in opulence without compromising your budget. From the moment you step into the grand lobby adorned with exquisite artwork and stunning chandeliers, you'll be captivated by the hotel's timeless charm. Each room at The Portman Ritz-Carlton is meticulously designed to offer the utmost comfort and sophistication, featuring plush furnishings, modern technology, and breathtaking city views. Whether you choose a spacious deluxe room or a luxurious suite, you can expect nothing less than perfection. In addition to the luxurious accommodations, The Portman Ritz-Carlton boasts an array of amenities that will make your stay truly unforgettable. Indulge in a rejuvenating spa treatment, take a dip in the sparkling rooftop pool, or savor delectable cuisine at one of the hotel's award-winning restaurants. With its unbeatable price, The Portman Ritz-Carlton, Shanghai is the perfect choice for discerning travelers seeking a remarkable experience in the heart of this vibrant city.

Excellent Service and Convenient Location

The Portman Ritz-Carlton, Shanghai has received rave reviews for its excellent service and convenient location. Guests have praised the friendly and helpful staff who go above and beyond to ensure a pleasant stay. The hotel's prime location in Jing'an is a major highlight, with easy access to shops, restaurants, and the metro. The rooms are described as clean, comfortable, and cozy, providing a relaxing environment for guests. The attentive and accommodating staff at Ritz Carlton have been commended for their exceptional service, making guests feel welcomed and well taken care of. Overall, guests have had a very positive experience at The Portman Ritz-Carlton, Shanghai, with everything from the service to the amenities exceeding expectations.

Luxurious Comfort and Exceptional Staff Performance at The Portman Ritz-Carlton, Shanghai

Indulge in a world of luxury and impeccable service at The Portman Ritz-Carlton, Shanghai. With an impressive overall rating of 8.7, this hotel has garnered rave reviews from satisfied guests who have experienced its exceptional offerings. One of the standout features of The Portman Ritz-Carlton, Shanghai is its commitment to providing a comfortable and lavish stay. Guests have praised the hotel's high level of comfort, with an impressive rating of 9.0. From plush bedding to spacious rooms adorned with elegant furnishings, every detail has been carefully thought out to ensure a truly relaxing experience. Whether you're traveling for business or leisure, you can expect a serene and rejuvenating atmosphere that will leave you feeling refreshed. Another aspect that sets this hotel apart is the outstanding performance of its staff. With a remarkable rating of 8.9, the dedicated team at The Portman Ritz-Carlton, Shanghai goes above and beyond to cater to guests' needs. From the moment you step foot in the hotel, you'll be greeted with warm smiles and personalized attention. Whether it's arranging transportation, providing local recommendations, or attending to any special requests, the staff's professionalism and attentiveness will leave a lasting impression. With their exceptional service, you can rest assured that your every need will be taken care of during your stay at this esteemed hotel.

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Amenities and facilities

Excellent8.7

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Accessibility
  • Facilities for disabled guests
  • On-site accessible self parking
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Slippers

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site
波特曼餐厅Portman's
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

1376 Nanjing W Rd, Jing'an and SHA Railway Station, Shanghai, China, 200040

Exceptional9.4

Location

Airports
  • Shanghai Hongqiao International Airport (SHA)
    11.9 km 30 min drive
  • Shanghai Pudong International Airport (PVG)
    35.1 km 51 min drive
Public transportation
  • Jing'an Temple Metro Station
    690 m 9 min walk
  • West Nanjing Road Metro Station
    890 m 12 min walk
Hospital or clinic
  • Up Clinic
    640 m
Shopping
  • South Bund Soft Spinning Material Market
    4.8 km
Convenience store
  • Family Mart
    660 m 5 min drive
Cash withdrawal
  • ATM
    690 m 13 min walk

What's nearby

Popular landmarks
  • Xintiandi
    2.1 km
  • Shanghai Museum (Shanghai Bowuguan)
    2.2 km
  • Nanjing Lu (Nanjing Road)
    2.8 km
  • Yu Garden (Yuyuan)
    3.4 km
  • The Bund (Wai Tan)
    3.9 km
  • Oriental Pearl Tower
    4.7 km
  • Shanghai Tower
    5.1 km
  • Shanghai World Financial Center
    5.3 km
  • Shanghai Disneyland
    22.0 km
  • Zhujiajiao Ancient Town
    39.9 km
Nearby landmarks
  • Shanghai Centre Village
    30 m
  • Shanghai Acrobatic Troupe Performance
    40 m
  • Shanghai Exhibition Centre
    110 m
  • Jing'an Stadium
    190 m
  • Consulate General of Ireland
    190 m
  • Consulate General of United Kingdom
    190 m
  • Consulate General of Malaysia
    190 m
  • Henglung Plaza
    190 m
  • Plaza 66
    210 m
  • Moller House
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Children 12 years old & above is considered as adult, between 6 to 11, enjoy 50 percent off, 6 years below is free.
  • The price for third guest may change depending on the included benefits (such as breakfast or extra bed, etc). Please contact hotel reservation department to confirm the final cost after booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until00:00
Getting around
  • Distance from city center0 km
  • Travel time to airport (minutes)60
  • Airport transfer fee1200 CNY
Extras
  • Daily Internet/Wi-Fi fee0 CNY
  • Breakfast charge (unless included in room price)288 CNY
The property
  • Year property opened1990
  • Number of floors45
  • Room voltage220
  • Most recent renovation2008
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee120 CNY

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Per local regulations-smoking indoors prohibited and disposable items will not be proactively provided in guest rooms.

The cost for 3rd person may vary depending on the age or benefits they received. For guests who booked Club level room, club access is 50 percent discount for these aged 6 to 11 years.

Reviews of The Portman Ritz-Carlton, Shanghai from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 9.6
  • 10
  • 10
  • 9.6
  • 10
  • 9.2
  • 8.8
  • 8.4
  • 10

Most recent

From 508 reviews

  • Location score 9.4 out of 10 and is a high score in Shanghai
  • Cleanliness score 9.1 out of 10 and is a high score in Shanghai
  • Room comfort and quality score 9.1 out of 10 and is a high score in Shanghai
  • Service score 9.1 out of 10 and is a high score in Shanghai
  • Facilities score 8.7 out of 10 and is a high score in Shanghai
  • Value for money score 8.5 out of 10 and is a high score in Shanghai
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 23 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Location

Mentioned in 16 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Room comfort

Mentioned in 7 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Cleanliness

Mentioned in 6 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Room size

Mentioned in 5 reviews
sentiment-positive-indicator
100% Positive

Breakfast

Mentioned in 4 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Pool

Mentioned in 3 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Atmosphere

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive

Business trip

Mentioned in 2 reviews
sentiment-positive-indicator
100% Positive
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  1. 10.0Exceptional

    ERI from Japan
    Couple
    Club lounge access, Studio, 2 Twin
    Stayed 2 nights in September 2025

    “It was truly a wonderful stay!”

    I have stayed at five-star hotels many times, but this is the first hotel with such wonderful service. It is the best I've experienced so far. Having club room access was great. The price was reasonable enough to be considered valuable. There are five free dining services in the lounge each day (including free champagne, a buffet of international dishes, cakes, fruits, and everything you can imagine). There's also a free limousine service available up to twice a day. The facilities include both indoor and outdoor pools, and of course, there’s a sauna and gym. The concierge staff is not only pleasant but also has reliable information and is attentive. They even make restaurant reservations for you. The cleaning service is thorough, and they provide fruit in the room. It truly is the best hotel with nothing to complain about. I have decided that this will be my hotel of choice for spending holidays in Shanghai.

    Reviewed September 07, 2025
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  2. 8.8Excellent

    민지 from South Korea
    Group
    Guest Room, 2 Twin
    Stayed 2 nights in October 2025

    “If you like luxury shopping, come here!”

    It's not a noisy neighborhood like Nanjing East Road. It's quiet and has department stores, so it's nice for shopping. However, you need to take Didi to get to the main tourist attractions. The swimming pool is very small, so I wouldn't recommend it. When I stayed there, players who participated in the Shanghai tennis tournament were also staying, so I luckily got some autographs, which was nice! Although the hotel is non-smoking, there is a faint smell of cigarettes in the hallway and in the room.

    Reviewed March 17, 2026
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  3. 9.6Exceptional

    SANGRA from South Korea
    Business traveler
    Guest room, 1 King, City view
    Stayed 5 nights in August 2025

    “Convenient location and friendly staff.”

    I was recommended to stay here because the company is located in the building next door. It is easily accessible from Hongqiao Airport, the rooms are spacious, and the staff is friendly, making my business trip comfortable. I plan to stay here again on my next visit.

    Reviewed August 10, 2025
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  4. 10.0Exceptional

    Yoojin from South Korea
    Group
    Guest Room, 2 Twin
    Stayed 2 nights in July 2025

    “Perfect hotel”

    Love the location, love the room and loved the breakfast. The smell of the lobby was wonderful.

    Reviewed August 05, 2025
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  5. 9.2Exceptional

    Mitsuo from Japan
    Family with teens
    Club lounge access, Guest room, 2 Twin, City view
    Stayed 2 nights in August 2025

    “The lounge is the best.”

    I booked a high floor with lounge access. When I think it's a bit of a hassle to go out for a meal, having the lounge gives me more flexibility during my trip. Considering cost performance, having lounge access is the best option. It was a bit challenging that it's a little far from the subway station. I initially thought of using a taxi for transportation, but it got crowded at night, so I had no choice but to use the subway, which was a bit difficult because of the distance.

    Reviewed August 13, 2025
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