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Vivo Hotel By KR Cosmos Sdn Bhd

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

A4392 - A4394, Jalan Teluk Sisek, Kuantan City, Kuantan, Malaysia, 25000

Highlights

Highly Rated by Family Traveller

Our family had a great stay at this hotel.
Great food & dining

The stay was nice, and it’s very close to many food options.
Top Value

Overall, it was a value-for-money and highly recommended.
Location

If you are in Kuantan I definitely recommend this place

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Family room

Luggage storage

Paid parking available

Laundry

Safety deposit boxes

About us

Vivo Hotel By KR Cosmos Sdn Bhd offers a stylish base for two travelers in Kuantan City. With contemporary decor and 24-hour check-in, it ensures comfort and convenience. Guests can explore local food markets and enjoy unique events nearby. Located in vibrant Kuantan City, Vivo Hotel offers easy access to local markets, beautiful beaches like Teluk Cempedak, and rich cultural heritage. Essential facilities include a dedicated front desk and daily housekeeping for a clean stay. Each room comes with air conditioning, complimentary Wi-Fi, and secure in-room safes, with some featuring city or street views. For shopping, East Coast Mall and Berjaya Megamall are nearby, allowing two travelers to enjoy leisure and local delights effortlessly. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

34 travelers have booked today.

Location 8.3
Service 8.2
Value for money 8.2
Cleanliness 8.0

Based on 2,830 verified reviews

Location

8.3

Service

8.2

Value for money

8.2

Cleanliness

8.0

Room comfort and qua...

7.7

Facilities

7.5

See map

8.3Excellent

Location rating score

Excellent location - 10 meters from city center
Popular landmarks
Taman Esplanade
1.1 km
Berjaya Megamall
1.1 km
East Coast Mall
1.3 km
Masjid Sultan Ahmad Shah
2.1 km
Teluk Cempedak Beach
3.6 km
Closest landmarks
Sungai Galing Park
190 m
Kuantan Specialist Hospital
730 m
mini park
740 m
Gereja Aphipany Anglican
860 m
Dr Dharshan Singh Jag Singh
880 m

Good to know

Value for money8.2
Distance to city center2.3 KM
Location rating8.3
Nearest airportSultan Haji Ahmad Shah Airport (KUA)
Distance to airport14.3 km

Select your room

1/7

Deluxe Room

Max 4 adults
1 single bed
1/6

Premium Twin Room

20 m²/215 ft²
Max 3 adults
2 single beds
1/5

Deluxe Family Room

28 m²/301 ft²
Max 3 adults
1 double bed and 1 single bed
Fits groups

Street view

1/5

Premium Double

14 m²/151 ft²
Max 2 adults
1 double bed

No Windows view

1/4

Premium Double View

16 m²/172 ft²
Max 2 adults
1 double bed

Street view

1/4

Premium Twin

22 m²/237 ft²
Max 2 adults
2 single beds

City view

1/4

Standard Double Room

12 m²/129 ft²
Max 2 adults
1 queen bed
Preferred by Couples

8.0

Excellent

Room comfort and quality

No Windows view

1/3

Standard Single Room

10 m²/108 ft²
Max 1 adult
1 single bed

No Windows view

1/3

Deluxe Room

Max 4 adults
1/3

Single Room

Max 2 adults

Frequently asked questions

Yes! Vivo Hotel By KR Cosmos Sdn Bhd provides laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

While residing at Vivo Hotel By KR Cosmos Sdn Bhd, take joy in your early morning or evening stroll at nearby park which include Sungai Galing Park, mini park, and Taman Gelora.

Verified past guests that have stayed at Vivo Hotel By KR Cosmos Sdn Bhd had an average nightly stay of 1 night at this property.

Vivo Hotel By KR Cosmos Sdn Bhd can speak in 3 languages and supports well-known languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Vivo Hotel By KR Cosmos Sdn Bhd accepts up to 4, with payment card options including MasterCard, UnionPay, Cash, and Visa.

Past guests that stayed at Vivo Hotel By KR Cosmos Sdn Bhd have given this property a rating of 8.321 for its excellent location as the major highlight for their stay.

Verified solo travelers that have stayed at this property have given Vivo Hotel By KR Cosmos Sdn Bhd an average rating of 8.2. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Vivo Hotel By KR Cosmos Sdn Bhd an average rating of 7.9. You can look up more comprehensive customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Vivo Hotel By KR Cosmos Sdn Bhd an average rating of 7.9. You can search for more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Vivo Hotel By KR Cosmos Sdn Bhd is located within Kuantan City, which makes it ideally close to natural points of interest including Taman Esplanade and Bukit Pelindung Recreational Forest.

The nearest airport to Vivo Hotel By KR Cosmos Sdn Bhd is Sultan Haji Ahmad Shah Airport, 14.0 km away.

More about Vivo Hotel By KR Cosmos Sdn Bhd

More about Vivo Hotel By KR Cosmos Sdn Bhd

Discover Comfort and Convenience at Vivo Hotel By KR Cosmos Sdn Bhd in Kuantan

Nestled just 2.3 kilometers from the vibrant heart of Kuantan, Vivo Hotel By KR Cosmos Sdn Bhd offers a perfect blend of modern comfort and strategic location. Established in 2011, this charming hotel has become a favored choice for travelers seeking a cozy stay with easy access to the city's attractions and business hubs. Whether you're visiting for leisure or work, Vivo Hotel provides a welcoming atmosphere and thoughtful amenities to enhance your experience. With a total of 43 well-appointed rooms, guests can enjoy a restful retreat in a contemporary setting. Check-in begins at 3:00 PM, allowing you to settle in comfortably after your journey, while check-out is conveniently available until 12:00 PM. The hotel warmly welcomes families, offering free stays for children aged 2 to 12, making it an ideal choice for family vacations or quick getaways. Experience the perfect combination of affordability, comfort, and location at Vivo Hotel in Kuantan.

Convenience Facilities at Vivo Hotel By KR Cosmos Sdn Bhd

Experience a seamless stay at Vivo Hotel By KR Cosmos Sdn Bhd, where comfort and convenience are prioritized. Guests can enjoy the ease of free Wi-Fi available in all rooms, ensuring you stay connected whether for work or leisure. For added peace of mind, safety deposit boxes are provided to securely store your valuables, allowing you to relax without worry. The hotel also offers reliable luggage storage, making it simple to explore Kuantan without the hassle of carrying your bags. To maintain a clean and comfortable environment, daily housekeeping services are available, ensuring your room remains fresh and inviting throughout your stay. For guests who smoke, a designated smoking area is conveniently located on the premises, providing a designated space to enjoy a cigarette without disturbing others. Additionally, the hotel offers laundry services, allowing you to refresh your wardrobe effortlessly during your trip. Vivo Hotel’s thoughtful amenities are designed to enhance your convenience and make your visit as enjoyable as possible.

Convenient Parking Facilities at Vivo Hotel By KR Cosmos Sdn Bhd

Vivo Hotel By KR Cosmos Sdn Bhd offers guests the convenience of on-site parking to ensure a hassle-free stay. The hotel provides a secure and accessible car park, making it easy for travelers to come and go at their convenience. Please note that car park charges are applicable, allowing guests to enjoy a seamless parking experience without any worries.

Comfort and Convenience in Every Room at Vivo Hotel By KR Cosmos Sdn Bhd

Experience a blend of comfort and modern amenities in every room at Vivo Hotel By KR Cosmos Sdn Bhd. Each room is thoughtfully equipped with air conditioning to ensure a cool and relaxing environment, along with blackout curtains that guarantee restful sleep. Stay entertained with a television featuring satellite and cable channels, and enjoy the convenience of a mini bar and refrigerator for your refreshments and snacks. Complimentary bottled water, instant coffee, and tea are provided to start your day or unwind after a busy day of exploring Kuantan. For added convenience, each room includes essential toiletries and a hair dryer, making your stay hassle-free. The coffee/tea maker allows you to indulge in your favorite hot beverages anytime, while the thoughtful amenities ensure a comfortable and enjoyable stay. Whether you're here for business or leisure, Vivo Hotel's well-equipped rooms offer everything you need for a pleasant and restful experience.

Delightful Dining and Impeccable Service at Vivo Hotel

At Vivo Hotel By KR Cosmos Sdn Bhd, guests can indulge in a satisfying culinary experience at the on-site restaurant, where a diverse menu offers delicious local and international dishes crafted with fresh ingredients. Whether you're craving a hearty breakfast to start your day or a flavorful dinner after a day of sightseeing, the restaurant provides a cozy and inviting atmosphere to enjoy your meals. The hotel’s attentive staff ensures that every dining experience is memorable and satisfying. Complementing the exceptional dining facilities is the hotel's commitment to cleanliness and comfort through daily housekeeping services. Guests can relax and unwind, knowing that their room is maintained to the highest standards of hygiene and comfort each day. This seamless combination of quality dining and attentive service makes Vivo Hotel a perfect choice for travelers seeking both convenience and a delightful culinary experience in Kuantan.

Comfortable and Diverse Room Options at Vivo Hotel By KR Cosmos Sdn Bhd

Vivo Hotel By KR Cosmos Sdn Bhd offers a range of thoughtfully designed rooms to suit every traveler’s needs. Guests can choose from the spacious Deluxe Family Room, perfect for families or groups, featuring 28 square meters of comfortable space with flexible bedding options. For those seeking a cozy yet stylish stay, the Premium Double View provides a 16-square-meter retreat with a beautiful view, while the Premium Double offers a compact 14-square-meter room with a double bed. Business travelers and solo visitors can opt for the Standard Single Room, a 10-square-meter space with a single bed, or the Standard Double Room, a 12-square-meter room equipped with a queen bed. The Premium Twin, with 22 square meters and two single beds, is ideal for friends or colleagues traveling together. Booking these rooms through Agoda ensures you get the best prices available, along with a hassle-free and straightforward booking process. Enjoy peace of mind knowing that your accommodation is secured at competitive rates, allowing you to focus on enjoying your trip to Kuantan without any worries about your lodging arrangements.

Discover the Vibrant Heart of Kuantan City, Malaysia

Nestled along the southeastern coast of Peninsular Malaysia, Kuantan City is a lively blend of cultural heritage, modern development, and natural beauty. The city boasts a charming mix of bustling markets, vibrant street art, and historic landmarks such as the Sultan Ahmad Shah State Mosque and the Old Chinese Temple, offering visitors a glimpse into its rich multicultural roots. As the gateway to the stunning East Coast beaches, Kuantan also serves as a perfect starting point for exploring pristine coastlines and lush rainforests.

Convenient Transportation from Kuantan Airport to Vivo Hotel By KR Cosmos Sdn Bhd

Travelers arriving at Sultan Haji Ahmad Shah Airport, the main gateway to Kuantan, will find several convenient options to reach Vivo Hotel By KR Cosmos Sdn Bhd located in the heart of Kuantan City. The most straightforward way is by taxi or private transfer, which takes approximately 20 to 30 minutes depending on traffic conditions. Taxis are readily available outside the airport terminal, offering a comfortable and direct journey to the hotel. For a more economical choice, ride-hailing services like Grab are also accessible from the airport, providing a reliable and convenient way to get to your destination. Alternatively, travelers can opt for a shuttle service or rent a car directly from the airport, giving you flexibility to explore Kuantan at your own pace. The hotel is situated near major roads and landmarks, making it easily accessible by car or taxi. Whether you arrive early in the morning or late at night, the smooth connectivity ensures a hassle-free transfer from Sultan Haji Ahmad Shah Airport to Vivo Hotel By KR Cosmos Sdn Bhd, allowing you to settle in comfortably and start your Kuantan adventure without delay.

Nearby Landmarks and Attractions Surrounding Vivo Hotel By KR Cosmos Sdn Bhd in Kuantan

Vivo Hotel is ideally situated in close proximity to some of Kuantan’s most notable landmarks and institutions, offering guests both convenience and cultural immersion. Just a short distance away is the majestic Masjid Sultan Ahmad Shah, a beautiful mosque known for its stunning architecture and serene atmosphere, perfect for those seeking spiritual solace or a glimpse into local religious practices. Visitors can also enjoy leisurely strolls along Taman Esplanade, a scenic waterfront park that provides a peaceful escape with lush greenery, walking paths, and picturesque views of the South China Sea. For those interested in exploring the city’s administrative and financial hubs, the hotel is conveniently located near prominent establishments such as the Kumpulan Wang Simpanan Pekerja Kuantan and Lembaga Tabung Haji, essential institutions for Malaysian workers and pilgrims. Business travelers will appreciate the proximity to Standard Chartered Bank Kuantan and the Pejabat Ketua Pengarah Tanah Dan Galian, making it easy to attend meetings or handle official matters. Additionally, the nearby Jabatan Pertanian Malaysia and Jabatan Pendidikan Daerah highlight Kuantan’s vibrant community and educational scene, while Highpoint Service Network Sdn Bhd adds a touch of modern corporate activity to the area.

Convenient Public Transport Access Near Vivo Hotel By KR Cosmos Sdn Bhd

Vivo Hotel By KR Cosmos Sdn Bhd is ideally situated for travelers seeking easy access to Kuantan’s public transportation network. Just a short distance from the hotel is the ECRL STN12, a key station on the East Coast Rail Link, providing seamless rail connectivity for both business and leisure travelers. This strategic location allows guests to effortlessly explore the city and its surrounding regions without the hassle of long commutes.

A Culinary Journey Around Vivo Hotel

Vivo Hotel By KR Cosmos Sdn Bhd is surrounded by a vibrant array of dining options that cater to every palate. Savor the smoky, flavorful grilled fish at Restoran Ana Ikan Bakar Petai, or indulge in the rich, savory skewers at Restoran Satay Zul. For those craving authentic Thai cuisine, Restoran Sara Thai Kitchen on Jalan Gambut offers a delightful experience. Explore local flavors at Nasi Ulam D'Pondok, renowned for its traditional rice salads, or enjoy the hearty dishes at Dallah Restaurant. Seafood lovers can delight in the fresh offerings at Akob Patin House, while Rimba by Loft provides a contemporary dining ambiance. For spicy and flavorful curries, Restoran Alif Curry House is a must-visit, and Golden Appam Corner offers authentic, premium cafe-style treats that are perfect for a quick snack or leisurely coffee break. With such a diverse culinary scene just steps from the hotel, guests are spoiled for choice and can enjoy a true taste of Kuantan’s rich food culture.

Prime Shopping Landmarks Near Vivo Hotel By KR Cosmos Sdn Bhd

Guests staying at Vivo Hotel will find themselves in close proximity to some of Kuantan's most popular shopping destinations. From the vibrant Mahkota Square to the bustling Kuantan City Mall, there are plenty of options for retail therapy and entertainment. For a diverse shopping experience, East Coast Mall and Berjaya Megamall offer a wide range of stores, dining, and entertainment facilities. Shoppers can also explore Gio Mall, Kuantan Parade, and Berjaya Magamall, each providing unique retail experiences just a short drive from the hotel. Whether you're looking for fashion, electronics, or local souvenirs, these nearby shopping landmarks ensure that your shopping needs are well covered during your stay.

Affordable Comfort at Vivo Hotel By KR Cosmos Sdn Bhd in Kuantan

Vivo Hotel By KR Cosmos Sdn Bhd offers budget-friendly accommodations with room rates ranging from just $26 to $50 per night. This makes it an excellent choice for travelers seeking comfort without breaking the bank, especially for those who want to enjoy the city's attractions without overspending. The hotel's pricing is notably lower than the average hotel room in Kuantan, which typically ranges from $76 to $100, providing great value for money. Compared to the average hotel prices in Kuantan, Vivo Hotel stands out as a more economical option, ideal for budget-conscious visitors or those planning an extended stay. Despite its affordable rates, guests can still enjoy quality amenities and a convenient location, ensuring a comfortable and enjoyable stay. Whether you're visiting for leisure or business, Vivo Hotel offers an attractive combination of affordability and comfort in the vibrant city of Kuantan.

Exceptional Hospitality and Comfortable Stay at Vivo Hotel

Guests consistently praise Vivo Hotel By KR Cosmos Sdn Bhd for its warm and friendly staff, creating a welcoming atmosphere that makes visitors feel right at home. The hotel's service quality is highly appreciated, with many reviewers highlighting the helpful and accommodating nature of the staff. Visitors also commend the cleanliness and comfort of the rooms, describing them as spacious, well-maintained, and equipped with cool air conditioning that ensures a restful stay. Located conveniently with a good range of amenities, Vivo Hotel offers excellent value for money. Guests enjoy the hotel's prime location, large and nicely decorated rooms, and overall affordability. Many reviewers express their intention to return, citing their positive experiences and the hotel's consistent quality as reasons for their loyalty. Whether for business or leisure, Vivo Hotel proves to be a reliable and pleasant choice in Kuantan.

Exceptional Customer Satisfaction at Vivo Hotel By KR Cosmos Sdn Bhd

Vivo Hotel By KR Cosmos Sdn Bhd in Kuantan stands out for its impressive overall rating of 8.0, reflecting a consistent level of guest satisfaction. Guests particularly appreciate the excellent value offered by the hotel, which scores an outstanding 8.3, making it an attractive choice for travelers seeking quality without overspending. The hotel’s prime location also earns high marks at 8.3, providing guests with convenient access to key attractions and amenities in Kuantan. In addition to its strategic positioning, the hotel excels in cleanliness, with a notable score of 8.1, ensuring a hygienic and comfortable environment for all visitors. The staff performance is highly rated at 8.2, highlighting the friendly and professional service that guests consistently experience. While the facilities are rated slightly lower at 7.5, they still meet guest expectations for comfort and functionality. Overall, Vivo Hotel offers a well-rounded and satisfying stay, making it a popular choice among travelers to Kuantan.

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Amenities and facilities

Very good7.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • Shower
  • Toiletries
  • Wake-up service
  • Wooden/parqueted flooring

Location

A4392 - A4394, Jalan Teluk Sisek, Kuantan City, Kuantan, Malaysia, 25000

Excellent8.3

Location

Airports
  • Sultan Haji Ahmad Shah Airport (KUA)
    14.3 km 26 min drive
  • Sultan Mahmud Airport (TGG)
    175.7 km 2.4 hour drive
Public transportation
  • Terminal Sentral Kuantan Bus Station
    6.3 km
  • ECRL STN12 Stesen Kota SAS Station
    7.2 km
Hospital or clinic
  • Kuantan Specialist Hospital
    730 m
Shopping
  • East Coast Mall
    1.3 km
Convenience store
  • 7 Eleven
    180 m
Cash withdrawal
  • ATM
    730 m

What's nearby

Popular landmarks
  • Taman Esplanade
    1.1 km
  • Berjaya Megamall
    1.1 km
  • East Coast Mall
    1.3 km
  • Masjid Sultan Ahmad Shah
    2.1 km
  • Teluk Cempedak Beach
    3.6 km
  • Bukit Pelindung Recreational Forest
    4.8 km
  • Sungai Pandan Waterfall
    21.6 km
  • Bukit Gambang Waterpark Resort
    34.0 km
Nearby landmarks
  • Sungai Galing Park
    190 m
  • Kuantan Specialist Hospital
    730 m
  • mini park
    740 m
  • Gereja Aphipany Anglican
    860 m
  • Dr Dharshan Singh Jag Singh
    880 m
  • Berjaya Magamall
    910 m
  • Kuantan Medical Centre Sdn Bhd
    980 m
  • Bp Healthcare @ Kuantan
    1.0 km
  • Nirwana Hypermarket
    1.1 km
  • Pahang Pharmacy Sdn Bhd
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of MYR 50 upon check-in.
  • Late check-out is available at an additional charge of 50% of the first night charge and is subject to availability.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center2.3 KM
The property
  • Year property opened2011
  • Number of floors3
  • Number of rooms 43
  • Non-smoking rooms/floorsyes

Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Vivo Hotel By KR Cosmos Sdn Bhd from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.9

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 5.6
  • 9.6
  • 6.8
  • 7.6
  • 6.8
  • 6.8
  • 6.8
  • 6.8
  • 6.8

Most recent

  • Location score 8.3 out of 10 and is a high score in Kuantan
    Location8.3
  • Service score 8.2 out of 10 and is a high score in Kuantan
    Service8.2
  • Value for money score 8.2 out of 10 and is a high score in Kuantan
    Value for money8.2
  • Cleanliness score 8 out of 10 and is a high score in Kuantan
    Cleanliness8.0
  • Room comfort and quality score 7.7 out of 10 and is a high score in Kuantan
    Room comfort and quality7.7
  • Facilities score 7.5 out of 10 and is a high score in Kuantan
    Facilities7.5
High score for Kuantan

Rating

9+ Exceptional (265)
8-9 Excellent (114)
7-8 Very Good (222)
6-7 Good (78)
<6 Below Expectation (178)

Review summary

Powered by OpenAI

Guests loved the nice and comfortable rooms with great amenities. The hotel's excellent location makes it easy to access all the city's popular tourist attractions. The comfortable beds ensured a relaxing and peaceful stay. The friendly and helpful staff provided excellent service to guests during their stay.

Some guests reported limited parking space and cleanliness issues during their stay. However, the hotel staff was prompt in resolving these issues to ensure a comfortable stay.

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Show reviews that mention 

Cleanliness

Mentioned in 62 reviews
sentiment-positive-indicator
51% Positive
sentiment-negative-indicator
48% Unfavourable

Service

Mentioned in 44 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Location

Mentioned in 37 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Room comfort

Mentioned in 33 reviews
sentiment-positive-indicator
63% Positive
sentiment-negative-indicator
36% Unfavourable

Value for money

Mentioned in 31 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Air conditioning

Mentioned in 23 reviews
sentiment-positive-indicator
26% Positive
sentiment-negative-indicator
73% Unfavourable

Bathroom

Mentioned in 22 reviews
sentiment-positive-indicator
54% Positive
sentiment-negative-indicator
45% Unfavourable

Parking

Mentioned in 19 reviews
sentiment-positive-indicator
15% Positive
sentiment-negative-indicator
84% Unfavourable

Room size

Mentioned in 16 reviews
sentiment-positive-indicator
56% Positive
sentiment-negative-indicator
43% Unfavourable
Showing 857 verified guest comments
Changed to review page 1
  1. 6.8
    Good
    Tengku from Malaysia
    Couple
    Premium Twin
    Stayed 2 nights in July 2025

    “Good value but could be better”

    We stayed at this hotel for two nights and overall had a decent experience. The room was a normal size — comfortable enough for two people and just enough space to put a prayer mat. The cleanliness was good, and everything looked tidy upon check-in. It's also convenient that the hotel has a lift (elevator), especially for those carrying luggage. The staff were friendly and helpful, which added to the pleasant experience. However, there were a few drawbacks during our stay: - Very limited parking: If you return late in the evening, it can be difficult to find a spot. - No mirror in the room: The only mirror was in the bathroom, which isn't ideal since the floor get wet, making it uncomfortable to use just for grooming. - Limited lighting: There aren’t many lamps in the room, so during the day you’ll need to open the curtains to get enough light. - Location is quite far from town: This could be inconvenient for those without a car, though it wasn’t an issue for us since we had our own transport. In summary, it’s a clean and comfortable place with helpful staff, but a few small improvements could really enhance the overall experience.

    Reviewed July 31, 2025
  2. 10.0
    Exceptional
    KOK from Malaysia
    Solo traveler
    Premium Twin
    Stayed 2 nights in October 2025

    “Exceptional”

    Nice place to stay, start staying this hotel since 2016 everytime i travel to Kuantan. What i like behind have a chinese food court for eatery walking distance less 5min. I think things improve is the room bed pillow. How many years haven't change a new pillow. It is very uncomfortable to sleep with thin and deform pillow. PS. Hope the management team should aware and need improvement. When registration at the reception. I feel insecure due receptionist was using mobile phone to snap a picture of mykad.

    Reviewed October 16, 2025
  3. 9.2
    Exceptional
    Tat from Malaysia
    Business traveler
    Standard Single Room
    Stayed 1 night in March 2026

    “Exceptional”

    The experience was overall impressive, with exceptional cleanliness and a welcoming staff that made the stay enjoyable. The location is perfect for easy access to food and shopping, while amenities like reliable Wi-Fi and hot water add to the comfort. However, the facilities could use some improvement, as they felt a bit limited, but this didn't overshadow the overall value for money and pleasant atmosphere of the place.

    Reviewed March 18, 2026
  4. 5.6
    Muhammad from Australia
    Family with young children
    Premium Twin
    Stayed 2 nights in October 2025

    “Cleanliness, Maintenance & Problem Solving”

    I’ve always chosen to stay at this hotel because it’s conveniently located near my mum’s place — only about three minutes away — and parking has never been an issue even though it’s by the roadside. However, during my most recent one-week stay (with three rooms booked), I was quite disappointed with the cleanliness and maintenance this time around. In the first room, the bathroom was not properly cleaned, and both “fresh” towels had large holes in them. I had to personally go down to the reception to request replacements. There were also multiple occasions where the housekeeping staff did not clean the room despite the “Please clean” sign being hung on the door. Even the reception team couldn’t explain why this kept happening. In the second room, the first night was fine, but on the second night, the air conditioner started making a very loud noise. It seemed to be caused by an electrical card malfunction that kept the air conditioning running nonstop. I went to the reception at midnight to ask for a room change, but the staff refused, saying he was afraid to allocate another room in case of last-minute walk-ins. Instead, I was told to “just leave a review.” Coming from the hotel industry myself, I find this unacceptable — it is a standard practice to have standby rooms for situations like this. As for the third room, my guests didn’t raise any complaints, so I assume it was fine. Overall, I still appreciate the location and convenience of this hotel, but I really hope management will take these issues seriously — especially the housekeeping standards and guest service training — so that returning guests like me can continue to stay with confidence.

    Reviewed October 28, 2025
  5. 9.6
    Exceptional
    AHMAD from Malaysia
    Business traveler
    Standard Double Room
    Stayed 1 night in January 2025

    “Great Hotel!”

    Great Stay at Vivo Hotel, Kuantan I recently stayed at Vivo Hotel in Kuantan and had a great experience. The hotel is very clean, which made my stay comfortable and pleasant. The design of the hotel is nice and appealing, creating a welcoming atmosphere. One of the best things about this hotel is its affordability. The price is quite cheap, making it a great option for both family stays and business trips. Despite the budget-friendly rates, the hotel maintains good quality and service. Overall, I highly recommend Vivo Hotel for anyone looking for a clean, well-designed, and affordable place to stay in Kuantan. I would definitely stay here again!

    Reviewed March 01, 2025
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